I don’t usually do reviews but I created an account to make a review about this place, I went with my mother in law yesterday 10/3/20 for our first time. We saw their work on Facebook and loved it and even chose nails from their pictures to get done. Both women who sat with us told us they weren’t capable of doing them and if we did get them done it would be almost 200 dollars which if you can great and if i could I would but, I came to a mediation with my nail tech Celina and found a nail I’d be just as happy with that she could do, boom great I was happy and excited, then she started.. I have a total of 6 or seven cuts on my fingers. All my fingers are so sore to the touch I could barely work today. I’m a hairstylist so I work a lot with my hands but..yeah every finger almost has a cut one of which looks to be almost infected and it’s split open my finger. As well as crazy different lengths on my nails.. needless to say me and my mother in law were very disappointed in our first visit. She didn’t have as many issues with hers other than being refused of the nail design we got off their page. Im not hard to please but I paid 70 dollars for something I settled with and to get my hands cut up. I’m attaching photos of what I settled with and the aftermath.
Staff is nice and do a good job. Would give 5stars, but prices have increased 3 times (no notification to clients) since I have been going there. Wont be returning. The price you pay may vary, but same level of service..I do understand supplies may cost more, however give me a choice - dont ambush me at checkout.Plus all tips are cash or cashapp 🤔
Very kind and they did a great job! My toes look amazing. The back massage was fantastic!!
The guy upfront is so rude I just was asking how much for hands and nails he said if you don’t like the price go somewhere else. That place would be better off if he didn’t work there his customer service is not great at all very rude. I wouldn’t never go back a ripe off.
Kathy was so kind and did an amazing job! I loved my nails. Pricey but amazing job. Complementary drinks and snacks. Very clean with great parking!
They are very high but worth it.!!! I love Kim she does my nails
I loved my nails Kim did a badass job
I like the place and some of there work, kinda pricey but well worth it! I just hate after you spend over $100 like myself, the owner still ask if you would like to leave a tip 😒 as if me spending $140 wasnt enough. I think that is kinda rude in a way. Other than that its a nice place.
LOVE LOVE LOVE Kathy and her entire staff. They are very welcoming and always greet me and my 2 daughters by our first names from the 1st time we visited. I highly recommend!
Horrible service, over priced, and not worth the PRICE
Very relaxing!!! Good Manicure and pedicure. They do try to gently push you towards the more expensive services but thats commerce, Right? All in all its a Good place. Always neat and clean.
Over priced for the service my daughter and I received. Rip off!🤬 it’s like they thought of a price. Kept offering everyone that came in, the dipping powder.
Kathy is so good
They are Pandemic Ready!!!!! They had all the State required equipment and practices in PLACE, in a neat, clean and safe way!!!!!! I Highly recommend this nail salon ...... I took my girls there for service as a Birthday gift and they did an EXCELLENT JOB! Polite, patient, and creative experience! we showed them a nail design from Pinterest and they did exactly what we showed them!@!!! So pretty! My daughter carelessly messed hers up after leaving, we went back and they gladly re-did the design@ AWESOME. L. MADISON & Girls
Wonderful service and very nice and polite workers. I go here for my pedicures because they take their time and not in a rush like other places.
Ill give them two stars because I absolutely loved the service and how my nails looked, plus my pedicure was amazing.I got a $45 full set, it was very simple, but beautiful, until my nails started popping, the great thing was Kathy give a 1 week guarantee. One nail popped off, I called Kathy said to come back, she fixed it with no problem and no argument. Great!!! The very next day 3 more pop off, but since the week guarantee was taken away the day I got the 1st nail fixed, I didnt even try and go back. I was super disappointed, that within 1 week I was missing 4 nails.
GiGi and Kathy did a wonderful job on my nails. They waited for me to arrive even when they were about to close in 20 minutes. I got a full set and my feet done. This place is AWESOME!!! I truly do thank them both for waiting on me and still taking their time. That was a great birthday present from them both. I appreciate you two ladies.
Love the experience and the attention they give to us! I will definitely keep coming! ❤️
Beautiful place its so worth i recommend everyone try this. Im getting married and they gave me a discount ❤️
First time I come here,they do very good job, they can do anydesign, the shop very clean ...I will be back😍😍😍
Huge selection of parking. And I like that they also have shields in the pedicure area, in addition to the nail techs are wearing mask. Make sure that you flip through the book. They hand it to you opened up on the most expensive page.🤑🤑 Each page has tons of manicure💅🏾 and pedicure choices!
Took my 6 year old daughter. She loved it she was greeted with ice cream and they were very attentive to her. Will definitely return!
I enjoy going to Lexi Nail Spa, however the last two times I went which was two weeks ago and today my nails did not come out like they usually do. Today I got purple and black ombré the guy who did my nails Danny he did a rush job my nails are not smooth like they usually are and they are dull and the job that he did was very disappointing. I hope the next I go there is someone there that will be professional and take their time
My mom and I stopped by to get our nails done 💅 you know mother daughter quality time and I got to say the environment is chilled and relaxing . Service was fast and they are very helpful when it comes to finding a specific color .
Was very pleased with the attention to detail, professional courtesy, and relaxing atmosphere of this shop. It is strange to me that some people writing a Review here seem to have had a negative experience. I think you need to keep an open mind; Ill come back to this shop as well as recommending it to my friends.
My nail tech amy is awesome! Very satisfied with the nail techs work at this location!! Very good customer service!
Best nail salon Ive been to. They really take their time to make sure your nails are perfect.
Fast and friendly service! Will definitely come here again!
So if you want the best facial ever please go to this nail salon. But do not trust Brandon especially, but no one there to do your nail design. They do not know what they are doing and will charge full price even when they mess up your nails.
Kathy was so sweet!! And extremely helpful,1st time going and loved it!!
I love this nails shop .They do very good job
I was referred by my sister, and I must say, this place is amazing! I came from the Bush Airport area just to get their services, because my sisters nails are always so beautiful. Go see for yourself!
GREAT CUSTOMER SERVICE
The front desk guy is very rude and act very prejudiceWhen you address your concerns on how they have horrible service!!!!
Theyre a bit pricey, I love my set (best set Ive ever had) but 159 for a full set, pedi with a overlay and a mani with polish for my 9 yr old was a but much. Id go back only for a special occasion.
I paid 109.00 for horrible work. I got a basic preduicure and very short nails. My nails are uneven and very thin. I will never go here again!
I love This Place. They Always Have New Release Movie Showing. Very Relaxing!!
Front desk guy was rude as hell . He threw my card at me
Booked a party for this location ... no music, snow cones were not good, initially had 1 lady to service all the kids drove 45mins from spring for nothing! The girls were happy with the polish and design at least but the customer service was not good, there were no balloons and the overall experience was underwhelming
My first time being here, got a discount with Kathy! I love my experience here, definitely coming back!! 😍
They deserve zero. They are rude and over price. They have issue honoring that little black card.
My review is for nail spa 3 which I is across the street in the academy parking lot. They don’t have a google page, but the same company.Took me and my daughters in for mani pedis.the lady doing my nails barely spoke English, messed my drink up twice, but third time is a charm...They tried to upgrade my child like I wasn’t present and paying. Then they had employees sitting watching tv while one of my daughters needed a manicure. When I asked the lady who appeared to be in charge she said he doesn’t do manicures, I would think any licensed professional could do a manicure. Then when I asked her why she couldn’t do it (so we could all leave together) she said she couldn’t do manicures either.We went from 2 mani/pedis and another manicure to just two manis... and if I would’ve know how their services were going to be I wouldn’t have patronized here at all.as my one daughter got her nails painted instead of the nail tech recommending that the polish she chose was sheer she just painted her nails... my daughter being 10 was disappointed that her nails weren’t the colors she chose.
Do yourself a favor and go get your nails done here!!!.....Clean,play good movies,beverages quality full set!!!....trust me I’m picky!!!
Loads of options, alcohol beverages, excellent massage chairs, and great service!
Went in for the first time to get my nails done for a wedding. I got gel polish and the lady that did my nails painted over the cuticles( didn’t even try to cut or push them back) the first and the last time also to this shop
Management is simply rude. Horrible customer service.
The best crawfish in Houston.
Best nail shop they turned my horrible nails Beautiful thank you Lexi nails 🥰😘😘
Wish I could give this place zero stars... Let me start off by telling you how RUDE the manager was to me. This man treated me with no respect, screamed and cursed at me all because I went back to get my toe color touched up. This man mistreats his workers i honestly believe he treats them as slaves. OVERPRICE SERVICE!
Like this place
My friends and I went to LexiLexis nails spa 2 in HEB yesterday for my birthday 25th. Honestly I’m so so disappointed about their service, rushed and carelessly Not really recommend this shop my fiends
Really love my nails, will be coming back.😄
Great experience! Nina and Christy both do an amazing job!
Bad place don’t wanna go back 😡 over priced and bad service
Fantabulous
Great good on my eyebrows
Really good nail salon
Very nice and service was great
Nice, but expensive.
Horrible service
Lexilexis Nails Spa HEB is a professional salon, clean, well done by Kathy.
I am very satisfied with the nails. The staff were very friendly. Highly recommended!