Great place for everything tires, I just got back from there..had to do 4 new tire replacement & inspection, everything was on point, reasonable best prices, awesome employees who shows the interest of wanting to actually help you, Scott the Manager at the store on 112 East Patchogue is oneawesome guy man.best experience I ever had at a car shop 👍

Good and Prompt service!! Tim and Chris are great. My guy Jihad also was awesome!!! Highly recommend coming to this location for all your car service needs

Been going there for years now. Have seven cars worked on in that shop. The guys are always willing to explain what’s needed and why.

Mavis 112 by far the most professional mechanic & tire shop in Suffolk County.The manager “Scott” by far the most knowledgeable car & tire guy I’ve been around. His prices & professionalism by far surpassed anyone’s in the area.A must stop at shop for all your mechanical and tire needs. I promise you will not get the run around. Nothing but straight talk here.

Tire replacement, oil change and battery testing and replacing. These guys do it all well. Sure they can get busy cause of the great service and value. I just drop it off and have them call me. Its easy. Nice guys too. I couldnt pick up my car the day it was ready, so over night they locked it up. Never had a problem. Keep it up.

They will not honor warranties. They will find a way to make it your fault. I only had these cooper ht tires for 3 months they wore evenly to the wire. To top it off the best corporate would do is charge me 280 for new tires. Scam artist. Good tires dont run to the wire in 5k miles over 3 months. I have never had tires go bad that fast.

Went there for an inspection! Tim helped me and was really nice 😊 he was the only one who can do the inspection and even with a kind of busy day he had me out in 30 mins or less wonderful service and they are very friendly. Thanks again Tim !FromIsis

Went to get a tire changed. I had a flat and just needed a new one. Got it done and when driving my car started to shake going 50 mph. Went back and told them and them they told me I needed another new tire and my brakes and rotors were bad in the front and they balanced and rotated my tires. Fine, they charge me $700 my car still shakes. I went back again. They said they will check the balance again (I told them I think they gave me a bad tire) my car never shook until that tire. Nope they said balancing was off on a couple of tires. Now my car shakes at 60. I don’t even trust going back there again. But I need this shaking to stop and shouldn’t have to pay for their mess up.Update: they emailed me and told me to contact them at corporate. They said a regional manager would be in touch with me a week has gone by and no one has contacted me. I went to my mechanic and he also confirmed they gave me a bad tire.

Mavis reset my TPMS sensors after another tire company fixed a flat and the light wouldn’t turn off. They even took my car in sooner than expected, had it reset in 3 minutes and even waived the fee to relearn the sensors. Thanks guys.

Great service will definitely go again

The team at this location was so speedy and very helpful! Today was my second time coming in and both times i was in and out, Scott the manager was such a pleasure to work with. Would highly recommend!!

EditedMavis Discount Tire at Patchogue and maybe like other locations is kind of busy, for it takes a little while to get something done.Appointments do not really work because it is first come, first served. I got there before other customers, and for some reason they got their service and left before me. It seems that the arrival order is not followed, or at least that is what I noticed when I was there waiting for my car. I had to wait there 4+- hours for tires replacement.Overall, to make my experience short and if you have any problem you have to speak up. Scott is a really great understanding person and will help to solve your issues as he did with me. Good place to go for your service. You just have to have patience and make sure you get what you need.Thanx

Always a pleasure doing business here. Never had a problem ; been coming here since I’m out of high school. The manager Scott is always honest, helpful and excellent with time. No non sense good service and work. Thanks Scott appreciate your service as well as the mechanics on staff.

Price quote from reservation on website to final bill at counter, after installation differed by about $100. When I showed them the breakdown I received versus their computers, all they said was, well we charged you less per tire. LOL But my grand total was $100 more! Wasnt going to waste my time with the guy at the counter over basic math. Called and emailed corporate but they never returned my call or email. Also, make sure your new tires come with a warranty! Theyll surprise you with $13/tire for that which increased the price even further. Transparency in pricing is appreciated!

I dropped my car off the night before for an alignment the next morning.I called around noon to see if it was ready.I was told my car would be next.My car wasnt ready till 1pm.Good thing I was off work that day.

Always professional and get me back driving so quickly ! 😉

Thank you guys for getting me in and outWithin a timely manner been coming here for years and will continue to do so thank you again

ZERO stars. Customer service is horrible. Came in for my 10am appointment for an inspection ... after about 10 mins someone finally comes up from the back. He says whats up.. seemed annoyed he acutally had to help customers. I said hi im here for my 10am appointment. He replied with for what very nasty. I told him for an inspection. He then continued to have an attitude and said well you have to leave it. Its going to take hours. I said no thank you i will leave and that i made an appointment and thought it wouldnt take too long and i had to wait for it. He proceeded to yell across the room as i was almost out of the door that even when you make an appointment its a 1-2hour wait. No thanks i will never be going back there. I regret not getting his name. Stay away

It was an hour before Marcos was closing. Ahead of me in line was an older lady who had just blown a tire and was on a donut. The told her they couldn’t get her in today. I had the same problem blown tire right near blown about an hour prior. I put on donut and I got same no not today answer. Now come on mavis. allowing us to be a safety risk to ourselves and others on the road??? I drove a few miles away to pep boys . They were getting ready to close in 30 minutes. They got me in and out. They were willing to help the customer in urgent need and willing to stay late to get it done. Me no like mavis anymore. Never go back and I liked them before this. .

Edit: Scott, the manager, called me the next morning and rectified the issue. I was credited for my new tire rating by Scott easily over the phone. A+ customer service and satisfaction.Im only leaving a two-star review because the older gentleman at the counter who helped me was very nice and understanding, but whoever prorated my tire ripped me off really bad. They prorated my tire at 50% when the tire was only 2 months old with a few hundred miles on it. The tires that I have on my car from when I purchased it brand new 3 years ago or not even at 50%. The warranty sees me some money, but not the amount that it should have. I wont be using Mavis again for my tire needs

Dropped my car off at 10am called at 11am to see if it was done the guy said I was the next in line. Got there and they took a whole different car in. It was still in the parking lot at 1pm ….straight trash would not recommend for not even a simple tire change.

Great work as always thank you guys I love come here Scott is great as is Tim and chris and of course all the Guys in the back they treat your car with respect they use plastic for the seats and paper for the floor to make sure your car does not get any dirtier

I always have great service and great work done to my vehicles here.

Great service had me in and out within the hour of pulling my car in for an inspection thanks guys

Brought my car in for service was in and out thank you Scott youre so adorable

Blew a tire on the lie, Scott and the crew had it swapped and back in 10 minutes. Bad luck turned around.

I have been going to this Mavis Tire for 20 years. Great staff of mechanics, and great manager in Scott Stanton. I have always been treated professionally by the staff, and their work is excellent. Scott Stanton, in particular, is trustworthy, fair, and reliable. I recommend this Mavis without hesitation.

Really nice professional people. Took the time to talk to me giving me all prices let me decide what I can afford!! This will be my tire place!!

Pretty decent place. Clean waiting area, honest mechanics, always willing to go above and beyond for you.

Live in Nassau County but brought my vehicles to Scott Stanton at the recommendation of a good friend. Have been bringing them since. Scott and his crew offer great service, but more importantly are honest and knowledgeable.

Thanks had me in and did the work in a timely manner

Went to this location to get a tire replace and was told that it was my fault and that I needed it repaired. After I was told that the replacement had a price attached which was ridiculous to say the least ; I informed him that my tire was under warranty to which they told me to take it to another location to get the job done. They didnt want to honor the warranty policy that was in place. A warranty that I pay for 5 hours prior when I had the tire replace in the first place. Accusing and Accusing are not the way that business is done and so as per this review I will contact corporate and leave an email about ghis experience. Spending $600 plus does not asks for the 5 star service: I only asks that they try to get there.

I wish there was less than one star to give these scammers. This is my experience why. On Saturday, June 26 I called to have my inspection and two tires replaced. When I spoke to a representative by the name of Douglas Zuma over the phone. I explained I needed only two tires but he stated and I quote, if I purchase 4 tires he would include FREE inspection and balancing of tires for a specific set price. I was very specific, clear without any ambiguity as to what needed to be done. I gave him my vehicle model number type (make and model) and I asked what tires was he recommending? He stated the type of tires he was going to install. I went this morning, June 27th at 9am (First one there.) The counter person saw that I was in the computer, quoted me the price but stated that I had to pay for the Inspection after I was told it would be included. He stated he had to now charge me for the inspection because it was not in the system and was not listed as part of the quote provide The guy then returned again to tell me the tires that were ordered by Douglas Zuma for my vehicle were not the right ones and I now have to pay a higher price. Douglas Zuma or Zumo deliberately misled me on a last minute (bait and switch). Once at the location they change cost tire cost on you. I had taken my car to PEPBOYS yesterday and pulled my vehicle from there paid the inspection there thinking I was getting a better deal at Mavis. How disgusting! Wasted my time. I will be returning to PEPBOYS. What scam artists!

I love going to Patchogue Mavis. I know when I walk in Scott is always there and doesn’t lie to get business, he’s honest and makes me feel like I’m back in a time with family run businesses and that I mattered! Trust them that my whole family always goes there and we always make sure we speak to Scott! Thank you Mavis! Bringing a community together, especially at a time like this!!

Appointments for extended repairs/work would be greatly appreciated!!!!

I went there at 8 am this morning to get new tires for my wifes SUV. Ive been to this store a few times before and I was satisfied, but today was different. The guy working the counter was the RUDEST person Ive ever encountered in any business. After the tires were finished the guy told me I needed an wheel alignment, he told me it was usually 89.00 but he offered a 10.00 discount. I told him ok do it. When I went to pay the guy at the counter said I owed 414.00. I mentioned the 10.00 discount he said I didnt tell you nuthin really rude. I continued to very respectfully ask for a price breakdown. He got so annoyed he spoke to me very disrespectful and I finally called him on it. I heard him speaking that way to everyone that way the entire time I was there. I paid the bill and told him I would never come back there. Im spending my hard earned money and I dont need people speaking to me that way.

Great experience..Scott helped to find the right tires by asking questions about the driving I do. Everyone was very professional & adhering to COVID guidelines.

Robert at Mavis is excellent and very knowledgeable about his job and all it intails. Great place and service, I couldnt be happier with the service or tires I purchased. I highly recommend Mavis.

Do I have to pump air in my new tire every day???? Shame on you. Installed defective tire.That was the first job and in three days after one of the tire pressure sensor died.Why did you brake it,,? Well..I paid you for putting a new sensor.Tha is a second job.Why the new sensor died in 6 months? Guess what...Should we bring money to Mavis and go to another place to fix cars??? Shame on you.

Had an appointment for an inspection today at 10am. Spoke with gentleman on the phone when making appointment who said it would take an hour. I explained I would have my 3 year old with me he said it shouldn’t be an issue. Get there prior to 10am and a nasty man at the desk is like “your dropping it off right? It’s going to take 3 hours”. I stated I had an appointment for an inspection. He did not care and gave a horrible attitude. We went down the road to Meineke and told them what happened, they took my vehicle in right away and were done in under an hour. That was my last time going to Mavis! Customer service is key and they just lost a lot of business.

Tim and Scott were very rude to customers all morning as I sat there waiting for them to finishing working on my car. The call center quoted me 79.99 for tires and they did not honor that. New shocks and struts along with back brakes were put on my car when they were not needed. The rear brakes were never mentioned only the front. Shocks and struts were brought up as a recommendation I was quoted one price in the garage for what I wanted and then stuck with a bill triple the price I was told and work I never agreed to. Very unprofessional business.

Today I went to the medford mavis Tim took care of me everyone in there is respectful and straight forward what had to be done with my car excellent mechanics clean place I strongly recommend this place for all your car needs

Great service as always the mechanics they were great

Scott the Medford manager makes everything loves to go there very nice and professional treat customers with respect great job Scott Mavis Discount Route 112 Medford

Customer service was excellent. They kept us informed every step of the way.

A+ Service had me in and out thanks again

In and out real fast thanks guys

Well I called the call center an they quoted me a price .I told them exactly what I had they gave me a price 79 I was happy with...I go to the place an wait 2 hours an they try to sell me an alignment I told them I just got one...then they tell me that I have run flats I said I know they said that they were more expensive to mount I told them that I told the call center that an they quoted me 79$ ..so I get the bill an its 160.$ something isnt right i was very upset!!! They do really good work here.i had them work on my other cars before.. this time I just feel like I got taken advantage of!!!!!

The staff at Mavis Discount Tire in Patchogue are professional, friendly, and knowledgable. Quick turn around time for repairs. Price quotes are always fair and honest.

Greate Service thank you Again!!

I don’t usually write reviews, however I wanted to write one about my experience to counter all the negative ones on here and show how UNRELIABLE Yelp reviews are . I was a little nervous about bringing my car here for the sole reason of the 1.5 stars they have on Yelp but I was pleasantly surprised. I decided to get a set of winter tires for my ‘19 Subaru STI and instead of ordering them myself and lugging them around, I decided to make a reservation to get the tires delivered and installed at this location . This is a feature on the website and I would strongly recommend it. I had a few questions after placing the order and the staff was able to answer all of them. The price for the tires and installation was very fair, as I would pay roughly the same amount no matter where I went. With all of my services, I drop my car off so I don’t have to wait or be stuck there. (Maybe some people should do that more often). Scott, who was at the front desk, is knowledgeable, friendly and professional . Don’t let the bad reviews fool you.

Thank you great place great people

Thanks took me in when everyone else was busy this is my new shop thanks again

As always a complete pleasure dealing with Patchogue Mavis Tire! Not only do I always feel I’m being told the truth and given my options, I’m protected and respected! I was in the waiting room to ask a question about my car and watched the manager Scott not let anyone in without a mask! Thank you! I have COPD and emphysema and a little thing like masks, is saving my life! Not all stores address it! Truly a sense of family community in this store. I didn’t have to concern myself with getting into something with an uncooperative customer, Scott made sure that all who are in his store are safely protected! Honest business, honest protection! Thank you! As always Patchogue Mavis the best! A forever customer!!

The service is good but I couldnt understand why I had to repurchase a contract for the new tire that I had gotten a screw in less than 30 days ago and also pay for a realignment?

I was a walk-in and they were able to take me with no problem. I was impressed with how quickly they were able to correct my vehicle needs.

Came in from another shop these guys here fix the problem my normal shop good night thank you guys this will be my new shop from now on

As always great 👍🏾

Mavis discount tires,great place to shop very professional people

No statement needed, there terrific !

We have been coming to this location for manyYears and can say ever had a bad experience. TheyAre always courteous and can count on them toTake care of my problem in a timely n expert manner.

The manager great i was satisfied..

Thanks took some time but we’ll worth it

The service in the past was standard at best. I went in today to get a tire plugged, i was dressed and working or i would have done it myself. Its a 5 minute repair, they let me sit there for 45 minutes before i demanded my keys back so i could lose my afternoons worth of work and go repair it myself . No respect for my time. If you were busy you should have said that.

I am getting increasingly uncomfortable in the 2 hours I have spent sitting here waiting for them to do my tires. They tried to sell me multiple things and every person who has come in has had the same dude come out and tell them their vehicle needs a ton more things. I have a mechanic whom I have an appointment with on Thursday who will check over my truck completely, thats how sketchy I feel right now.... and somehow in the last month and a half since my last rotation, my wheel key was broken. I will be asking for it...Edit: Finally got my truck, and the key, and drove away. They charged me 90 bucks for an alignment but it is pulling hard to the right.... not even bothering going back....

Terrible experience. People keep this store closed and they shouted down their air supply so customers dont get air on tires bought here.

Great work thanks

My experience was good . I needed 2 tires which they had to order .They told me they would be in the next day . I went back as they opened . I spoke to Fred at the desk he had my info in the computer already . He was polite and informative . The 2 tires and alignment and it only took an hour . I was very happy with the service and and the mechanic that did the work told me everything went well . They kept to the price quote they gave me on the phone . I was happy with my experience and would go back .

Expensive but good ppl

This place always goes above and beyond. I have been using them for years. Manager Scott is fair and always try’s to get you the best deals. Give them a try! You won’t be disappointed.

Good service

The sensor said my tires were flat. Mavis found that I just needed air, in all 4 tires, and did not try to take advantage of me. Good to find a place I can trust!

Horrible customer service. My wife Brought her 2 year old car with 24k miles in for an inspection and they said I needed all new front brakes. We declined the service, for which they wanted to charge $479, and they failed the vehicle. When I went to pick up my vehicle I asked what the thickness of the pad remaining was, knowing it has to be less than 1/16, and they were unable to tell me. Asked again and the technician made up that they were metal on metal. I brought my vehicle to another shop and they said I have plenty of pad remaining and my vehicle passed. They tried to take advantage because my wife dropped it off. Customer service defended the stores actions, what a joke of a company.

They were quick

Great customer service and honest professionals working there.

Excellent service as always. Been coming here for years and Scott and the crew always take care of my whole family’s line of cars. Highly recommended

I was extremely satisfied with the service I received at Mavis 112 Patchogue NY. Robert and Scott went above and beyond to get my car serviced and have me in and out quicker than I expected. Excellent customer service!! I will certainly be going back for any future needs and will certainly be recommending them to my family and friends.

To whom it may concern. I was at your location today for a very serious suspension issue. When I brought the vehicle in and walked in to the show room I was greeted immediately. I was able to explain what I thought the problem was, and then afterwords was told that they were going to bring my vehicle in as soon as possible. They had a few cars in front of me and shorthanded. Once my vehicle was in they diagnosed exactly what the problem was explained it to me thoroughly in detail. Also once the problem was located they were able to fix it. I must say that as a customer I was one appreciate it. Secondly that they were able to address the issue and rectify it in a timely manner. It was done with professionalism, and courtesy. The managers name was Scott, the shop managers name was Tim who actually worked on my vehicle and the assistant manager Robert was at the counter. I now have peace of mind knowing that the vehicle was done correct by the talented and professional staff at this location. I also explain to them that as soon as I got in that I would send an email to complement the staff there. After reading this email could you please kindly call the store and let them know that this email was sent, letting them know to keep up the great work. When people have to come to locations such as this, It’s never a good thing. Because you know you’re going to have to spend money. But they treated me like I was a superstar and I greatly appreciate that. Again by many thanks to the staff at the Patchogue Mavis discount tire’s and if anything should ever come up in the future I will be bringing my vehicle there. Thank you for your time and have a fabulous day in case I forgot to mention it was the Patchogue location. Again I was “WOWED!!”

Helped find the right tire my vehicle needed.

Always a good experience at this Patchogue Mavis!!

Will never come back. They just can’t be bothered to do their jobs right. From passing a car on inspection with two brake lights out to not being able to find why a tire was leaking. Only to have the dealership pull a huge nail out if it. Take your car elsewhere.

Walked in - bigger fellow behind the counter didnt even think to say hello or greet me. Asked him how he was doing and just needed a new safety inspection on a 2019 with 8k miles I just replaced windshield on. 0 people in waiting room 4 techs 2 cars. Told me 3-4 hours? Than proceeds to tell me his 41 years of experience superceded any opinion I have on how long it took.

I had used them for years due to close location and appointment availability. I now know why there is always availability. Their customer service is lackluster. I am always spoken to like an inconvenience and with a condescending tone. The plus side is their poor customer service was the impetus for me to learn how to take care of my own automotive repairs.

Good, fast and courtesy service

Quick friendly service

Took over 2.5 hrs to mount one tire and check another. I asked what is going on and didnt get an answer. The second tire I asked them to check did have a nail, but they just patched/repaired it without even asking me and then wanted to charge me $50 for the patch. I would have bought a new tire had I known, instead of blowing $50 on a patch job. Now my tire is unbalanced and I need to buy a tire to replace it. The front desk guy Robert was rude and unfriendly. Never coming here again!!

Use them for tires and brakes. So far so good. Will update as time passes if need to.

I dont understand why give an appointment if you are not going to respect it. Had an appointment at 9 am for an NY state inspection and It was 10:20 and they dont even touch my car. This is disrespectful and nonsense. Worst experience ever

Great service and Fred was very friendly!

Excellent service. Professional people.

I have three cars that have been serviced by Mavis of Patchogue. one car is a 2001 and the other two are 2013 and 2014. Obviously the newer cars have less issues if any but the service that was done was very good. The older car had some front end work and appears to have been done very well. Each time the experience was pleasant and professional. They have a shop floor supervisor that watches over the work being done to all the cars which is very nice to see. As far as delays are concerned Im sure they make every effort to get each customer in as fast as the work load will allow. That being said the customer has to be aware that if they show up at noon or 2:00PM for work without an appointment they may be waiting for a while. I have had much longer waits at my doctors office. Overall they portray a very organized and professional environment and Im sure would like to satisfy every customer. I will certainly be using them for my auto needs for now. Thanks for caring.

I had a front right tire in need of replacement. It was a tad low according to my dashboard display, so I pumped it up so I could get from work to Mavis. I watched the digital info on my dashboard very carefully all the way there. It feeds real time info from my tire pressure sensors to a display on my gauge cluster with info for each tire shown separately.I made it to Mavis, and within 5 minutes of my car going in they came out and said that the reason my tire indicator was always on (which it never was) was because my tire pressure sensor on the front LEFT side was missing.I asked what symptoms that would show, knowing that the missing sensor had been working just a few moments earlier. I was told my indicator light must have been on for months, and a warning would show up in my display, and since the sensor was missing that was why I had been seeing that.I said I had never seen those symptoms, relayed the fact that the sensor had just been working. They asked who touched my car last... which was Mavis, but at another location.He shrugged, repeated it was missing, and offered to replace it for well over a hundred dollars. I declined.Needless to say, my dash now shows no info from the front left tire, and a warning that there is a sensor problem.Im fairly certain that by missing they either meant they broke it while looking for stuff to sell me, or that it simply jumped off as soon as the tire came off and ran to hide in the trash. Never ever again will I go to this location. I wont use a business I cant trust.

Good place to go

Been going to this Mavis for about 6 years now. The employees are always willing to help you. I have never had a bad experience with these guys. TIP for all who read this ........ BUY THE TIRE INSURANCE!!!! The insurance gives you free tire rotation (which costs about $30) and replaces the tire on a prorated basis, both of which is good for the life of the tire. Scott and Wilson are great guys and are always willing to help you out.

I travel from the east end of Long Island, to come to this specific Mavis in Patchogue. Scott and Rich are the best. They are always kind, and their mechanics always do a wonderful job. The service is fast and the showroom is immaculate. Im thankful to be a lifelong customer at Mavis of Patchogue. -James

Reasonably priced, decent service. I have been there a number of times for tire service, inspections, etc. I was never impressed, nor disappointed. I say this because they never in my experience tried to do anything beyond the minimal in terms of service/customer service. They also never fell short on the agreed services.

Great staff...robert is wonderful. They are kind and honestDelt with Tim today, really nice guy, knowledgeable and kind...

I wouldnt even give one star. I had a quick brake light change and they wanted me to wait 1 1/2 hours. I went across the street to Genes 112 and they took the car right away. The car is part of an 8 car fleet. You blew it, Mavis!

I love going to Mavis now. Finally group of mechanics I can trust and their prices are very competitive. Even though I didnt need immediate work on my car today they didnt charge me for the time spent checking my concerns. Theyrere very up front and honest about pricing and stuff. Definitely use for tired and breakes!

A group of friendly professionals that do great work at reasonable prices. An overall good experience. I recommend them.