As a busy mom, this place is always efficient, professional and they do great work! I always am able to get helped with little to no wait time as they have many available people to get you started no matter the day! I keep going back! Note: I am a simple nail gal. I have not tried any fancy designs but have seen others get their nails fancied up very nice.
At first I was pleased with the outcome of the nail appearance at first glance till I seen how uneven and chunky some fingers were. Nails became uncomfortable and when it was time to remove (I went to a different salon) it took over an hour for my nails to soak off and we came to the realization that this location uses mma acrylic which is ILLEGAL TO USE! Don’t come here very unsafe for health.
Great quality, good service. Come out relaxed and beautiful nails.
While I had to wait for a technician, I was in no hurry and my phone provided enough entertainment; also, I was a walk in. Highly recommend making appointments if you have errands to run or a schedule to keep. Ive been here many times and Ive only been disappointed once in 3 years. Theyre always patient and answer any questions you may have. This is by far my favorite color and I recommend it for anyone looking for a natural/neutral look.
My first time there and wont be my last. The service was great and very excellent. I got the berry pedicure and manicure. The repeat customers I saw were truly happy
I went in this morning to get a new set of nails but I wanted dip, so I needed tips put on. They charged me 50.00, so I asked why so high and she said they charge extra for the tips. 40 for dip and 10 for tips. I was like WHAT!! IF I would of said a full set with gel, would they of charged me for the tips also. I dont get that. So I asked the man so you all charge for tips?? He asked her something, and he comes back and say. Yes we charge 45 for dip and 5 for tips. Totally different than what she had told me before. So I guess they make up their own pricing. I wont go back because they lie about their pricing.
I originally had my nails done for my wedding at another my nail salon that I always go to but the lady who usually does my nails always does french tip.. what I wanted was white and natural pink ombré.. and I HATED the way they turned out. I had never been at Design Nail & Spa but I had heard good thing from them from friends when I went in I told them exactly what I wanted! The lady who I had her name was Q super patient with me and understanding and outgoing! she took her time on me and I appreciated that more then anything! by the time she was done with my nails I was in LOVE with my nails!!
They give me fantastic quality nail sets everytime! Super friendly staff and clean environment. Definitely a favorite for my mom and I. ❤
Buddy convinced me to get my feet done. He said they looked like something from fantastic 4. Very good service at a good rate.
My first experience here was nice. Yesterday my husband and I both returned. Neither of us were offered anything to drink before the pedicures started, he was not greeted by the technician before she started his service. The massage chair wasnt started for neither of us.. his massage service wasnt done as mine was mind you we paid for the same exact service. This place has no dryer to dry your feet they send you out the door in their spa shoes... for the amt we paid for services we will not patronize a business that doesnt treat us as they did others around us.
I been here once before and it was pretty standard on everything but they do keep it very very toasty in there like please keep in mind our feet are soaking in hot water and we keep our mask on so our faces are warm like please be generous with the AC
Love this place. They are amazing and do good work. Nancy is my favorite. :)
Best .ails and lashes ever for a really awesome price
Love my pedicures here. Feel good and affordable not pricey.. Only downside are the nails which they charge by length $10 difference each length
The staff are nice but I’ve had a second nail break and only had them 3 days now. I usually go somewhere else but wanted to try this one since they were closer. The other salon I usually have the nails for well over a month and only go back for refills. I hope something can be done and then I’ll give 5 stars
Customer service was amazing I got there at 7:30 PM and the shop closes at 8:00 PM but they let me come in and get a manicure, pedicure and eyebrows done they really took care of me.
Love this place I always come here
Not very often do I spoil myself with getting my nails done but I had someone recommend this place because they did a very good job on her nails. Walking in I thought it was gonna be great but instead I got almond shaped nails when I asked for stiletto after I showed her pictures of the shape so she could get the idea because she didn’t understand how to get them to a point I probably should’ve left there but I gave her the benefit of the doubt and not only did she cut all my fingers on one hand the polish doesn’t even cover all the tips of the nails definitely will not be returning
Very clean and efficient. Loved my fresh set and my pedi! I do suggest booking an appointment! Well worth the money!!❤❤
Great experience and deff goin backWould recommend
Great place for relaxing. Miss Tina does a great job every time. I recommend it.
Alyssa took her time and did an amazing job with my manicure ! The best manicure I’ve got ! :) Also got a pedicure (deluxe) and was great ! Much needed I feel relaxed and happy both ladies did an amazing job . Thank you !
I love the staff! Nancy is my go to girl.
Absolutely loved the pampering I received there today. The team i had working on me was outstanding.
This is my new favorite nail salon. I’ve been coming here consistently for the past two months and the technicians are so sweet, professional, attentive, and talented and I’ve never had to wait to be seated. Also, their neck/shoulder massages are to die for! Their hands have worked serious magic on me and I always leave feeling beautiful, pampered, and relaxed.
Excellent service with skilled staff and upscale clientele. Great location with in Pasadena and I love the fact they have an open bar free of charge as long as youre receiving services.
I love this place! Everyone is so nice and does a good job! Some of my favorite people are Rosy, Lisa, and Nancy. They know how to have a good time haha. I love talking to them and they are perfect of youre trying to learn Vietnamese! They do really good Shellac and Powder nails. 10 out of 10 definitely recommend!
The lady was nice but I didnt like my nails. Wont go back
I visited for the first time today. I havent had my nails done in about 10 years. Its not really my thing. I decided to get them done before I left on vacation. I am very pleased with the service, the cost, and the final product. My nails look wonderful.
Love coming here. Great options and prices. Great customer service 👏
Great nail technicians. Highly recommend. Friendly service!! You must come try them out
This place has so many options of colors for fullset and its so affordable! I always come back here and I have tried other places and I always come back to this spot. It looks nice inside and they have nice equiment and play good music. And they are opened till 8! Which is more awesome . They also are up to date with trendy nails and they always do the shape right and they are good at wht they do
It’s bad that the only person that knows how to do nails in this place is the guy that sits right by the door “Mike” and I hate the long wait
I loved my nails. I will come back again.
Love it here
The best nail salon in PasadenaVery professional and talented.Open bar with complimentary drinks.
She took her time and the massage was great, Ill come back! Prices not too high either.
They do a great job but they arent very friendly.
This is my nail place! MIKE IS THE BOMB!! Took his time and did my nails perfect 👌... #doneright
Always great service!!! My husband refuses to go any where else!!! Prices are good and you can always rest assure your feet and hands are in good care
I love this place is very friendly. Daniel and Lee the best ones
First time here & they did so good on my nails. Ill be returning as I am very picky I cant complain😁
They always do a perfect job. I always leave very satisfied. And there’s always a calm and relaxing atmosphere. Great customer service.
Whenever I came to Designs Nails & Spa, my nails and skin always came out wonderful. Moreover, the staffs were delight to work with, and they really listened, and did an amazing work. Besides, they are so friendly and perfectly professional, not at all gossipy like you find in many other salons. Therefore, I will come back this place.
It was okay. Went in for pedicure. Incredibly uncomfortable chairs. And the pedicurist held my leg at weird angles. Ive never come out of a pedicure less relaxed than I went in. The polish quality was okay. The experience wasnt.
They do a decent job, and the employees are very friendly. 3 items I didnt like. For Shellac its 20 more on any service, whereas other places its 10-15. A 40 min pedi took an hour. And you have to have cash to tip, totally will not return just for this last reason.
If I could give this place a 0 stars I would. My experience today was definitely not acceptable. I walk in around 1:00 pm and they are not even 10 customers in the building. I am asked to have a seat and wait which isnt a problem but not even 5 minutes later they are bringing to my chair for my pedicure. The guy who is there turns the water on and its barely warm and I ask for it to be hotter to which he barely turns it up. No big deal I can deal with it. He then walks away from me and I am left sitting there. I play on my phone a little and I realize this man who turned my water on is just walking around every where and looking at other peoples work and doing everything he can to avoid coming to me. I sat for 10 + minutes (long enough for my water in the tub to go cold) with no one saying anything to me or approaching me. I eventually call him over and ask if anyone is going to help me and he just goes uhhhh and starts looking around and he goes over to another nail lady and looks to see if she is almost done Im assuming and he comes and says uh maybe 5 minutes and I said no thank you, You can go ahead and give me a towel. He hands it over and just walks away again without saying anything. Im not one to handle situations this way but the fact that I was just left there without being told I was going to be waiting even longer is unacceptable. I highly do not recommend this place.
Services was ok and my nails look great! Im very impressed with the outcome. It was a bit pricey but compared to prices now a days I guess it was normal. Many of the other reviews mentioned a male manager who was unprofessional but when I went there appeared to be a woman manager who didnt talk much. I am happy to say I will be back!
Really like this place. Always very nice and when i have to wait...its worth the wait.
This place is so relaxing. I love the staff and have been coming here for the last 3 years. The prices and great and staff is even better they are very friendly and Definatly there to serve.
They always take great care of me and do a great job!
The people here are amazing!! I have never been disappointed when coming here. You get the feeling like they are all family and they really make me feel like part of the family too. I highly recommend! All the old reviews where they talk about bad management etc is before the current owner took over. Steven knows how to run his business and you wont be disappointed.
I went in for a manicure, an to say it was simple is an understatement. A bowl of lukewarm water, nothing extra. 30 second “massage” on each hand. Then the polish itself was horrible. It was uneven, so the shade was inconsistent. When she finished I asked for the lights to dry them... “We don’t have any.”
Best nail salon around! The girl who does her nails is always so sweet and she does a great job. Ive seen a couple of girls here. Reasonably priced and friendly staff, very clean and easy to get in.
Very nice people all ways do an amazing job !!
Ive been coming to designs nails for years and they never disappoint! From their lovely complimentary mimosas to their friendly and knowledgable staff, Im always welcomed and catered to. I highly recommend this nail salon!
Love my nails, I cant remember his name but he has done them before and also did wonderful but this recent visit I came in with previous nails on, he decided to take them off with nail clippers and hurt one of my nail beds causing it to bleed and have pain. For the other hand he used a solution that dissolved it which was alot better, I was in pain with my thumb the whole time and not once did they offer a discount so i was a little disappointed but other then that great work
The smell from the chemicals they use....They should give out oxygen masks when you go in there.Life expectancy cant be too long for the workers who inhale it all shift long.
I love the way everyone here talks to me. I always feel like a prince after being at Designs Nails & Spa
Always feel good going there,.
Wow. I have been traveling to Houston do work, and I saw a chick with really nice nails. She recommended it to me, so I gave this place two chances. The first time, my nails started lifting 8 days after the appointment. I figured maybe I was rough. By week two, All the nails were lifted and I was able to peel them off. The second time, I was asked by the girl at the counter if I even had enough money to pay for my nails to get done... which was funny because I had to tell her 3 times what I wanted, insinuating that she didn’t speak English well enough to even comprehend what I was truly requesting of her. The nail tech rushed me to make a decision in a completely empty shop (Tuesday morning). He told me he was going to give me dip nails but instead just laid a thin layer of acrylic on top of my nails. It’s THURSDAY and my nails are already lifting. Unacceptable. If you’re going to incinuate I’m too impoverished to pay for your services then maybe your services should be above poverty levels. I’m from DC, I can get a cheap full set for 20$ that lasts a full two weeks, but instead I go to a licensed nail tech who does nails out of her home that last 3-4 weeks at 70$ a set. SO glad I won’t be traveling here or patronizing this place again. Poor attitudes, poor service, poor delivery.Update: One week from when I got my nails done and one just popped off and 5 are lifting.
Got the $45 pedicure, felt amazing and came with a shoulder massage. I come here every month or every other month now.
Super friendly. Price is reasonable and its actually worth it here. Nice atmosphere and they always seem to work us in without an appointment.
Very nosy, audacious employees who dont mind judging you and hurting a childs feelings just for getting their nails done. DO NOT RECOMMEND.
This salon was really nice. Always coming here whenever Im with my mom! Very nice manager/owner and staff, great customer service, and all for a really low price!
The guy at the front (owner I think?) is not welcoming at all. It was crowded, they were full and it was a Saturday, so I expected that. As I walked in he looked at me and didn’t speak to me and acted as if he had enough business and didn’t need mine. So I left. As I walked out and walked past him, he just glared at me again. I won’t be back.
For everyone who left a bad review I believe is really stupid because I like this place I hate some customers who are in there who aren’t happy when I’m in there but other then that I enjoy my services and drinks and for all that other lady’s who left bad reviews what did you expect? it’s Pasadena Texas? not Paris? Smh? and for someone who can read your mind ? Gosh??I love this place best service
My partner & I get our pedis here, they always do a great job, and offer you drinks as well.
Absolutely amazing service from Diane!!!!! You can’t beat the prices or get foot massages 😍😍😍😍
I would give 5 stars if my nail artist opened the place. The owners son is what makes me not want to go back. I really like my nail tech mike he always keeps great conversations and does great work but the management sucks. Ive been a client for a couple of years now and idk if I can put up with the owners son anymore. Wish the parents would just run it.
Excellent
I love the staff especially my regular nail technician Henry. They offered so many nail designs and techniques that i purposely drive from SEABROOK to Pasadena. I highly recommend them
Great place to get nails done. No long waits. Plenty of workers.
They may do great work, but they have a hard time treating their customers with respect. Sorry that you feel the need to insult your customers, if they are a little overweight or have a younger child with them and you believe them to be old. I am extremely disappointed in their behavior and I will deter anyone and everyone I know from coming here. There are plenty of other places that do equal quality work without the attitude.
The service was great as soon as I walked through the door. They cater to you and offered refreshments. Thank you for the great service! Ill be coming back for sure!
Very Friendly And Never Keep Customers Waiting, I Would Recommend DESIGN NAIL & SPA To All My Friends N Family.........♥️👍😉🤗💅
For acrylic nails ask for Daniel. He is amazing.
I absolutely love this place!
Great customer service. Wouldn’t go anywhere else.
Always great service!!! Always satisfied.
Botch jobs.Not going back to this place if you paid me.
It’s the only place that I goFriendly peopleI recommend itI love this place!!!
They always treat my wife very well and are extremely good with accommodations for kids
$45 on set of Shellac nails kept chipping went back for the fourth time today to have aanail repainted (Tipped an additional $5 each time I had it repainted so now its a $60 set of nails) sat there for 20 minutes today, they l took 3 other women who walked in after me and didnt paint my nail. When I asked if I could do mine they said Id have to continue to wait.. Worst nail place EVER..save your money..go elsewhere to professionals!!!!
Bad Service. Dirty place. To start off the woman proceeded to do my pedicure not adding any solutions or salts to the warm water. Over charged for simple service.First and Last time..!!!! Ugh.
Love the service and love the detail and care of most of the nail techs.
I love the place!! the lady who did my nails was awesome and did them exactly how i wanted them 😊
This place is literally the best. You can show them a picture that you want and they will always come through.
Very amazing! Loved my design and awesome costumer service!!! 10/10 (:
The service at Designs Nails & Spa is horrible. I went in for a pedicure and the Nail Tech continuously stabbed me with the cuticle cutter and metal cuticle pusher. She also did not put a top coat on my nails. When I requested a top coat she lied a said that she had already put it on my nails. They also do not have dryers. I do not recommend Designs Nails & Spa and I will never go back.
Thank you design nails for my refill :)
Been coming to this salon for years! I moved away and missed my salon! But now Im back and one of my top priorities was my Mani and pedi!! They always treat you well, very hospitable. You can bring the kids and let them play at GameStop nextdoor while you relax and have a drink.
Love it! Friendly staff, hard working, & professional work! Thai is my #1 I definitely recommend her!
Amazing customer service very satisfied with my nails n toes i gound my new nail shop ☺️☺️