Eddie was able to fix my site with none of the hassle. The work was done quickly and efficiently for a reasonable price, what more could I ask for?
My website was down for two weeks and nobody could tell me how to fix it. Good thing I found Eddie because he got my website working again!! Max in support was also a big help in explaining the ins and outs. Go with these guys!!!!
Dan is a pleasure to do business with. Hes very professional and very knowledgeable. Hell take the time to explain the concepts in an easy to understand way.If you need to secure your website, and these days most businesses need to, go with the guru!Honestly, the most fun I had taking care of a potentially boring, but essential task for securing my business & nonprofit websites.
Josh called me and let me know that my site was down do to the SSL Cert being expired> He was very professional, explained everything to me in great detail then got my site back up and running right away!
So easy to work with! Ben walked me through installing an SSL and saved me quite a bit compared to Go Daddy (who I previously used). Highly recommend
My website went down because the SSL Certificate was expired not only did Josh explain to me what was going on, he also got a new certificate installed in about 30 minutes and got my site back up and running with no errors! He was quick and efficient, I highly recommend using SSL Guru for your renewals, their service is unmatched!
Couldnt be more happy with the service from James and the Sslguru team. Super fast response time and managed the whole process for me. Allowed me to go on with my day and not spend time fixing the website myself.
Professional, responsive, and great value!Thank you Nick for beingpolite, articulate and patient
I really enjoyed working with Josh. After reminding me that my SSL was about to expire he answered all my questions clearly and got my SSL renewed and installed the same day. On top of that he was really personable. We had a couple of short chats while he was working and really connected as a human being. I SO often miss that in tech help!
Worked with Chris to get my website up, he was quick, efficient and was able to get my website up in less than an hour.... great service!!!!
I am by no means a website wizard so when my site went down I was kind of lost to be honest. James called and explained to me the site was down because my SSL had expired. Despite being on auto renew with GoDaddy they DID NOT handle it for me. GoDaddy charged $199 for 1 year service that sslguru said they could do 3 years for the same price. Since GoDaddy left my site in this mess I got that refunded and James had my site back up in less than 30 minutes. Couldnt recommended the gurus high enough!
Raymond helped me get my website back up when the SSL was expired. He is incredibly knowledgeable and professional and I would highly recommend him to anyone looking for website help.
Best in the business. Eddie was able to guide me though the complicated vetting process for my EV SSL Certificate. It was quick, painless, and I would recommend them to anyone.
The customer service here was outstanding. They were very professional and when I needed help responded quickly and efficiently. I would recommend their services to anyone!
Had a great experience with this company. James was very helpful finding the right product for me and customer service is always responsive when I have any questions.
VERY unresponsive billing department. When we asked to end our service and a refund, they did not respond for over a week, and still counting. Weve sent messages to the service department on their website, and again, there is no response.
This company is great! My sites ssl certificate had expired, I was called by Jimmy and he was able to get my site back up quickly. I got my ssl and now even switched to their hosting services which has exceeded my expectations. I am a customer for life.
Very impressed with customer service and ability to explain things in laymans terms. Eddie got me back up and running quickly and for a fair price.
Raymond is the utmost professional when it comes to SSL certificates.
Excellent! Perfect! Above and Beyond! Dan was knowledgeable, professional, friendly and really went the extra mile to help me with my services! Would highly recommend asking for him at SSLguru! Thanx again! Will use again...and again! 5 stars ++
Dan providing great and speedy service, as well as making sure we fully understood what was happening. Walking us through what was happening and even helping us with a few minor issues along the way. Eddie and Dorian were also helpful!
Great service! James was professional and able to quickly walk me through getting a new SSL on my site.
Spoke to Nick and he was great. Very professional and helpful. Very satisfied with the service.
Both Josh and Max were a pleasure to work with! Very professional and responsive.
Dan Soliz. Great guy. Awesome representative. Thanks, Dan-o! Call him up.
Dan at SSL Guru was so quick to get my website back up and running. I purchased an SSL certificate and they installed it with no problem. I appreciate the professionalism and customer service which is hard to find these days. I will definitely recommend them to anyone.
I have been working with SSL Guru for several years now. I have been totally impressed with their service and support. Not only did they keep in contact with me when the Certs were about to expire, Dan was willing to work with me to take care of the renewal now so I did not have to wait until the last minute. Dan and his staff handled everything and all I had to do was load the new cert up.An outstanding group. Great support and super willing to work with you. Kudos to Dan and his group.
Dan Soliz is very professional and handled our renewal quickly!
Very happy with the work done !Highly recommended, very professional organization.Thanks for your hard work and dedication..
Raymond is very professional and responsive to providing quality information and service. I highly recommend him!
The customer service experience as great. Dan called me and follow up the process done smoothly. And the IT ticket guy get the new lock installed within 10 mins.
Great service, Raymond was exceptional at responding to my needs and explaining products
Dan contacted us that our SSL Certificate was going to expire. We dropped the ball & accidentally let it expire. Our email and website were not working properly. I contacted Dan and he had it done within 30 minutes for us- and the price was better than most others I researched. I was reluctant because some of the bad reviews, but I would highly recommend now!
If you receive a call from SSL Guru regarding your SSL certificate expiring just know that they are trolling the web looking for expired certificates to try to drum up business. I messed up by allowing them to install the certificate which I didnt end up needing and they would not refund me or give me a credit. I would not recommend them.
SSL Guru came to our rescue in the middle of a huge mess with another vendor that had resulted in ALL our managed websites going down. I worked with James, Max, and Jimmy. All were extremely courteous, very helpful, and FAST! They took on the responsibility to fast track our implementation even though the urgency was not their fault in any way. They even offered to help install the certificates if we werent able to. Absolutely recommend. Two thumbs up. Five star quality. Looking forward to a long partnership with SSL Guru.
These guys are not only great because they call you if your site goes down, but they can get it back up within the hour if your SSL is expired. I switched over to hosting with them (Ionblade hosting) because of the exceptional customer service which I’ve NEVER experienced while using Godaddy.
Another year of working with SSL Guru and I couldnt be happier with the service our firm has received. Our small SaaS company has had a very busy year and Max, our rep from SSL Guru, always makes sure we are on top of deadlines. This year he went above and beyond to make sure we didnt miss our renewal period. Very happy with the service, would continue to recommend this company to anyone.
I am not a happy customer. I have now been shut down for 2 days and according to my phone I have been on it trying to solve the problems that you caused my company for over 9 hours. Yes 9. Your claim was that none of the problems we had were caused by you but they were and you cost me a great deal of time and money. I will not be referring you to anyone. Linda Naag Tag Inc
These guys rock. James was incredibly professional and extremely helpful. Got my site up and running within minutes. Couldnt be more satisfied. Thanks!
Just off the phone with a tech rep his name is Jimmy Hill. Great service. they left two messages to remind me that my SSL certificate is going to be expiring soon. I called him back and asked some tough questions as I am not really familiar with their service at all. Jimmy did not take it personally, instead he answered every single one of my questions in a professional and honest way which I was quite impressed. I followed up and crossed check what he has told me and it turned out everything he said is true and correct. I might ended not use their service this time, as my web hosting company seems able to provide such service for free (well I paid in lum-sum already, to be exact), and I will use this company for my future service if needed and definitely appreciate the great work Jimmy has put in, although this is not sale for him, but I think he deserves a big thumb up for the way how he treats his work and how to turn a non customers into a potential one in the future!
Total nightmare. Purchased an SSL with a one-year subscription and auto renewal. SSLGURU charged my CC three months before renewal date giving me no opportunity to cancel. Requested a refund. They gave me a store credit. I then had to fill out a form and mail it via USPS to get a CC refund. That was weeks ago. Still waiting. They dont reply to my emails
Extremely satisfied with SSL Guru and the reps over there. Jimmy assisted me with getting my ssl installed on my site and was extremely courteous and professional. I recommend.
I have been going with this company for a long time now, and have had really great experiences with them. I dont understand the bad reviews here, except the bit about some hard sales tactics. That does happen a bit, but isnt really a bad thing, as its good to know that you are going to expire.
Really well done.I spoke with Jimmy who helped me last year with my SSL certificate and he assisted me again this year with activating and installing my SSL certificate. I appreciate how efficient this company is every time I pick up the phone.
James was polite, friendly, and professional. He helped get my security certificate installed, freeing up my time and attention for other things. I really appreciated not having to worry about it!
The web site they developed for us has been an amazing success! Development was pain free; recommendations were free flowing, relevant and exactly on target. Updates are finished quickly and priced fairly. Consistent, over the top customer service.
I have been using SSLGuru for a few years and could not be happier. The level of customer support is truly unmatched and unlike any other company I have worked with. I recommend SSLGuru to everyone!!
Jimmy walked me through the SSL Certificate renewal process and it went smoothly. 5 stars.
Scammers. Cold-called my small biz client and made it sound like they were from his web host. Completely overcharged him. Fortunately he texted me to let me know and I helped him cancel the charge.They were just cold calling small web pages with soon-to-expire SSLs. And they’re probably successful in fleecing naive non-techies. Disgusting.
On November 5th, my website went down and immediately I received a phone call from Ed at SSLGuru who told me I need to renew my certificate. If I dont pay $199.00, my web site would remain down. I paid but minutes later my web designer got back to me and told me this was a scare tactic which worked. I immediately cancelled and so did my web designer. It is now December 1st, and we still have not received credit to my card. We were told we would be refunded. SSLGuru never issued a certificate. My web site remained down for most to the day. I fell victim to the high pressure sales bulling tactics by Ed who now is stringing me along about my refund. I would caution all to do no business with this company.
James was great. He contacted me when my certificate expired, explained the benefits of having a certificate and then helped to install it for me. So professional and easy to work with!
This company has gone over and beyond to assist my website. Got a call from Jimmy H, he advised my SSL was expiring so I looked into and called him back when I realized it was only hours away. He assisted me with every aspect of the process and even installed my certificate. I decided to go with a hosting company he recommended and could not be happier. Great job!
So so great to work with! Alex R. was extremely helpful! Guided me through some internet territory that I had no idea about. He was patient, always available and efficient!
Great company and helped with my website security when it expired. I worked with Chris and highly recommend them if youre in a pinch and need expert help. Cost was also slightly less than what I was paying previously!!!
Have s small blogging website that needed an SSL certificate because mine had expired. Used SSLGURU for the renewal, saved about 30% and there support was able to install it in a matter of minutes!!! Really liked working with Ashley and highly recommend there service!
Extremely happy with the level of service and support I have received from Ben and everyone else at SSLGuru. Thank you guys for getting my site back up and making the process easy for me.
DO NOT USE THIS COMPANY YOU WILL REGRET IT.This place is just a re seller of certificates, I got tricked by one of their phone sales people close to when our certificate was expiring, and their customer service is awful past the sale. Their numbers go no where when you call, I tried every option when calling for technical support and they all just hang up after you select one of the options. I will be returning to Godaddy once this expires as they offer great service and lower rates for the same exact thing
I have been a client of Bens at SSLGuru for a few years now and I am impressed with the level of service I get each time I call in or they reach out to me. They assist fully with the install and provide prompt noticed and updates.
Jimmy helped with renewal of my ssl certificate. Really fantastic service and got my sites ssl renewed quickly. Very communicative.
These guys are great! If your site ever goes down because of an ssl certificate dont panic, call sslguru.. they got my site back up and running in less than an hour!
Alex R was professional, speedy and efficient. Getting an SSL added to any of my domains has been very easy and seamless. Thanks!
Jimmy is a true professional. Extremely knowledgeable and communicative. He set me up with my SSL certificate quickly and efficiently. Will be using their service again!
Youceff helped me get setup with my SSL Certificate for my site. It was not an easy and took some time to figure it my server issues. They were very nice, courteous, and completed the task I need done. Happy with the service and professionalism.
Great customer service and support. My certificate had expired unexpectedly and sslguru was able to quickly fix the problem. I highly recommend them when youre in a pinch.
Great SSL support and personable contact. great communication and followup! Thanks Max for getting us back in business. Vinnie
Dealing with this company for a charge that was not authorized was complicated. First, they sent me to an online form to fill, then they seemed to have issued credit but no credit was received. Then, I had to call them again for the reason why credit was not applied. They replied that I have to go online, fill a different form, sign and mail it to them. The person at the billing was not courteous.
LOVE working with this company! They were able to issue and install the certificate in just a few minutes at a very reasonable price.
Jimmy helped me quickly resolve my ssl issue. Even installed for me. Very grateful
SSL GURU provided excellent customer service-especially because our SSL certificate was expiring that day, in an hour and they called us to renew! Everything was taken care of from invoicing to logging in to our hosting account to managing the renewal. Ashely was wonderful and was responsive every step of the way.
Great and accurate customer service!!!
Max took care of my SSL issue this morning within minutes. Great SSL support and personable contact. Thanks Max for getting us back up on line! Steve
Very Professional. Great Customer service. Amazing support. A+++
James gave me a call 2 days before my SSL was about to expire and helped me renew on time. Streamlined the process and made it easier than it has ever been for me. They even did the installation for me.
I was really impressed by how helpful they all were! They walked me thru everything I needed to do and jumped in to help when I got lost. Thanks Alex R. Youre a rockstar!
SSL Guru and their employee Alex R., showed up just when I needed them! I had no idea re-installing my SSL certificate was going to be such a nightmare and cost me TOO much to through my current hosting company. Alex came to my rescue and handled everything with tremendous efficiency and took this headache off my plate! Thank you Alex
Very easy to work with and their technical team took care of everything quickly.
This is a great company, took care of my SSL Certificate and made verything so easy for me and even did the install too. Thanks for all the great help Max! Would recommend SSL Guru to anyone!
Cold call, no company specified, using public SSL records to spam phone call owners in hope of scooping business from non-tech managers. Avoid at all costs. Contact a reputable provider of SSL certificates.
The good folks at SSLGuru get things done. After my web-hosting contractor collected an SSL renewal fee but failed to follow through on the certificate renewal, SSLGuru solved the problem for me promptly and efficiently -- including kicking the web host into action when I could not. Support from SSLGuru was expert and seamless even though I talked with multiple people -- Eddie, Alex and James -- and corresponded by e-mail with ticket support. Everyone was cordial, knowledgeable and attentive to details. SSLGuru delivered high-quality customer service that is very rare in todays online world. I look forward to doing business with them in the future.
Cold called me and acted like they were GoDaddy to sell me a SSL certificate which I had already purchased from GoDaddy. I asked for a refund on the same day (Feb 12th) and they emailed confirmation that refund would be processed with 3 - 5 days. 11 days later and no refund, but they sent an email indicating that I now have a credit balance with SSLGuru and that I can sign a form certifying under penalty of perjury that I am a valid member in good standing in order to expedite the review of your account for possible refunds. No mention of what I am certifying that I am a member of. This appears to be a high pressure telephone sales scam.
James was quick, efficient and superhelpful. Much appreciated.
Great customer service!!! Max made the install go quick and easy, would recommend to everyone!!!
Fixyourcarforless, Inc. is happy to be utilizing SSLGURU LLC. Great customer service and products!!!
Our site was having issues, and Jimmy was so easy to work with, knowledgeable and quick to reply. It was a pleasure working with him and tech Aaron.
As an emerging e-commerce company selling SAAS products, online security is a no-brainer with regards to importance. It is also the part of running a company that no one wants to deal with. When considering switching vendors, I reached out to SSLGuru sales manager James whom I had met at a trade show a year ago. I explained what we needed and what we were currently paying. He secured the proper certificates for us at a cheaper cost on just one call. In other words, SSLGuru and James are very good at their jobs. Recommend to anyone who wants to address internet security in an affordable and efficient manner!
Wow! With a deadline looming to renew our SSL, James and his team calmly jumped in, secured a new certificate at a great rate, and worked with our IT and web hosting folks and got the job done. Nothing but superlatives for the killer customer service!!!
I procrastinate like the best of them, and per this usual trend I got myself into quite the bind this past week. With the trial of former South Korean president, Park Geun-hye, now underway, traffic for our blog site had recently gone up alongside the number of subscribers. While we enjoyed our increased popularity, with it came an increase in workload for us all. I received a call from SSL Guru a few days before my SSL was set to expire and spoke to a gentleman named James, but i dismissed the call thinking I would take care of it the next day. Wouldnt you know it, when the time came I forgot to renew my SSL. I still had James number and gave him a buzz. Admittedly I was kind of embarrassed at my mistake, but James was extremely professional and took care of everything within a few minutes. Running this website has been far more difficult than I ever gave it credit for, but having resources like SSL Guru is a huge help. Highly recommend these guys.
James was very knowledgeable and helpful. They kept my website running safely and securely with literally no hassle on my end.
Contacted me regarding immediate renewal of a clients SSL certificate. Worked with me over the phone and provided clear instruction on how to update on the site.
Edward was awesome. He stayed on the phone as long as I needed him and helped get everything set up.
My website was offline because of expired certificate, SSL Guru got me a new Certificate and Max in support installed it for me, my site was back up in a matter of no time....big thanks to max and the ssl guru team!
Wow! What service. I used another online (discount) provider and couldnt get their ssl certification installed correctly. With SSLGuru I had the certificate installed in 15 minutes. They will be my go to company in the future.
Great work and fast thanks........
Ashley was very professional and answered all my calls and called me back GREAT JOB Ashley !!
DO NOT EVER DO BUSINESS WITH THIS COMPANY!!!! SCAMMERS!!!
They did all the work for me, despite obstacles from my end.
Walked me through everything I needed
Excellent service, the young man knows what he is doing, he was able to enable me to maintain the problem.I give it 5 stars for good service.
The technician Rodrigo Gómez helped me get my security certificate for my website, his step-by-step explanation was very clear and I didnt need to have any special knowledge. It is also cheap in contrast to the service they offer.
Very good service.Undoubtedly highly recommended, the young Rodrigo Gómez, super professional, supported me to install my SSL certificate.5 stars ⭐⭐⭐⭐⭐👏🏻