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Southern Group Insurance Agency
2610 Pasadena Blvd, Pasadena, TX 77502, United States
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Southern Group Insurance Agency

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Je
Review №1

Southern Group always has the best prices, I still shop around but they can’t be beat. Roberta is the most helpful and attentive rep I have ever met! I highly recommend!

St
Review №2

Southern Group has always been great with helping me with all my insurance needs. Whether its car, home, moving into new home, whatever. I highly recommend them for anyone needing a broker.

Le
Review №3

Monica Salinas is very helpful, patient as well as knowledgeable. She gets right back to you after you have a question and she’s pleasant!

Ju
Review №4

Roberta at Southern Group is great. My parents used Southern Group for years and when it was time to get my own car insurance policy I stayed with them for my insurance needs. Roberta has always been the most helpful and responsive to emails. Shes always helped me get the best rates. I also use Southern Group for my homeowners insurance. Highly recommend!

An
Review №5

We were hard pressed to find a company that would insure our older home and upon the recommendation of my stepfather, we were so glad Southern was able to do the job. Their polite and helpful customer service is a necessity when it comes to finding good insurance rates. Sally has been the agent weve worked with since 2016 and we couldnt be happier with how she manages our account and periodically checks in with us. I recommend Southern to everyone looking for a good insurance company.

d
Review №6

Southern Group Insurance has been my insurance co for Auto and Home the past 10 years. Ms. Roberta Reyes is extremely knowledgeable and can be trusted to advise you on your insurance needs. She has your best interest at heart. I highly recommend if you or anyone you may know is in need of home or auto insurance to contact her. She has continued to save me money on my insurance policies!!!

Vi
Review №7

I want to thank Roberta Reyes so much for helping me save over $1,000 on my home insurance! Great customer service thank you so much!

Jo
Review №8

Monica was spot on!!She helped me to save money on my insurance instantly. Over $600!Also when I needed copies of my current insurances she was able to get those to move within 5 minutes or less.It was too easy. Thank you, Monica.

Ke
Review №9

When I decided to call and get a quote, I did not expect to receive the outstanding service that I did. I spoke to both Ken (the owner) and to Roberta (CSR) who both are extremely pleasant to do business with. Received the quote for homeowners insurance (with Windstorm included) within minutes. By going with Southern, I am now going to save over 800 dollars a year from my previous insurer!If you have any questions or needs about insurance, please give Southern a call. You will be happy you did!

Kr
Review №10

As a Realtor I refer and see many quotes from Southern Group, they are always very competitive in pricing and usually the best price and coverage. Ive worked directly with Ken and his staff for over a decade and they have always been prompt and polite! I thoroughly enjoy doing business with this office.

Ri
Review №11

Awesome, their customer service is excellent!! The lending institution that services my mortgage needed proof of flood insurance as they didn’t get it when they purchased my contract and Monica provided the information and settled the issue with them in minutes after we talked. Awesome service thanks for resolving this issue this morning for me!!

Ge
Review №12

Been helped by them for years now. Always nice. Always saved me money. Nancy is great and has been the same person to help me almost every time and I couldt be more satisfied.

Ro
Review №13

Theyre a great agency, just not the best buy.I was a customer for 5 years. Then and now, they beat the combined premiums of any single insurance company for Home and Auto insurance, but after 5 years, the premiums have slowly crept up, and the service has slowed down on response. After I verified they couldnt provide any policies with lower premiums for me, which took just over a week, I checked 3 other local agencies. Within 2 days, all 3 provided me with better policies, 1 with more coverage and $900 less in premiums for the year.

El
Review №14

Roberta has been such a big help getting our homeowners insurance situated with our mortgage company. She is so patient and has dealt with all of our questions kindly and done her part efficiently. Thank you so much for your help Roberta!!

ja
Review №15

I came to this agency after being a long term customer of State Farm. I just cannot say enough about the service level provided by the staff, especially Roberta. Thank you so much for being such a good insurance agency - RJ

Ki
Review №16

Been a customer for over 10 years now and the staff has always been professional, friendly and looking out for my best interest with regards to Home/Auto coverage. Will continue to use them and recommend their services.

Ce
Review №17

Southern Group Insurance has always been polite, efficient, and extremely willing to give me all information needed to make a claim. I feel secure with them, and would recommend them to my friends and family.

Ji
Review №18

We’re very knowledgeable & help me to select my proper Homeowner coverage.Provided me with all of the information & documents I requested in a very timely manner.

lo
Review №19

Roberta Reyes is very professional and knowledgeable. Excellent customer service and detail oriented.

Da
Review №20

Great company to work with. Everyone is very friendly and helpful. Highly recommend for all of your insurance needs!!

Ch
Review №21

They made the process about as quick and easy as it could possibly be. I would definitely recommend to my family and friends.

Ja
Review №22

Roberta Reyes has always worked hard to find the best insurance coverages and values for our needs.

Gi
Review №23

They have fantastic customer service. You can do everything through email or phone. No need to waste time going personally to the office.

En
Review №24

Alex helped me save over $1500 a year just by switching insurance. Also great customer service she did an outstanding job thanks.

Mi
Review №25

Monica has been my go-to insurance person for years and is always responsive and very helpful. Definitely recommend SGI.

Ja
Review №26

Have always been there for me when bbn I needed help or had a question with my policy. Ken, Yulisa and Karen are good people.

Ch
Review №27

Nancy Marenco has been my insurance agent for over a decade and she is a Shero! Nancy Marenco is ALWAYS amazing. Too many attributes to list but I would give her a gazillion stars!

Ze
Review №28

I want to highly recommend southern group insurance after speaking with mr. Ken the owner and ms Nancy I feel that Im much more educated about my home owner insurance and renter insurance. I highly recommend them for their service, knowledge, and efficiency.

Ji
Review №29

I have dealt with Karen for a number of years now and have found her to be both knowledgeable and responsive. I cannot speak for the Southern Group as a whole, but as to specific performance I find Karen without peer.

Br
Review №30

I have been with southern group for 3 years now. I currently wanted to update my insurance as well as adding life insurance.... I have been working on this for a month!!! I have been waiting for a week to get someone to help answer my questions so I can turn in my life insurance... I have NEVER had this much trouble getting someone to take my money. Prices are cheap but Im not sure they are even worth it anymore!

St
Review №31

Ken and Nancy both took the time and exhibited patience with me and worked like true professionals. I know many different insurance company owners as I am a residential/commercial realtor of almost 14 years and I chose Southern group after doing my due dilligence with shopping my home and autos. I left USAA after their rising costs just got absurd and Ken saved me $1000 on what my new USAA policy would have cost! Highly recommend.

Ro
Review №32

The Southern Group Is very personable and easy to work with. I received competitive quotes very quickly and an agent called me to discuss the coverage that I was looking for.

Su
Review №33

Friendly agent and helpful in getting the best insurance coverage for lower premium.

Al
Review №34

Too many email reminders about insurance premiums due.

Ro
Review №35

Best place to get insurance really nice people and they work with you on your needs . Keep in mind they cant bend the law for you they wont so dont think about asking but they will work for you to get you the right price

Da
Review №36

Great rates, great service and communication!

Vi
Review №37

Always kind, considerate, and helpful . MONICA IS GREAT.

Wa
Review №38

I feel like I need to chime in and offset some of the negative reviews!My experience with Southern Group has been really positive. Weve been with them for about 3 years. It started with Ken taking the time to explain all the various coverage options; ACV -vs- replacement cost, and explain the variations like HOA, HOB, etc. None of the other agencies I got quotes from would take any time to explain coverages or make recommendations. Ive compared pricing in the last couple years and found them to be competitive.We havent made a claim with them, so I cant comment on that process.

Ha
Review №39

We moved into a townhouse recently and my dad recommended Southern Group Insurance broker company. Yulissa was very responsive and sent us competitive quotes from FedNat, one of the few insurance companies that will insure a partially flat roofed townhouse. She has been very responsive and polite and sent us clear, descriptive quotes with no hidden fees and explained everything on the quote. Hopefully FedNat will be good to work with if we ever have a claim, but we were very happy with sign up process with Yulissa.

Ke
Review №40

Great people to do business with. Thanks!!

Je
Review №41

Been with them 4 years now. trying to renew. Wont return calls. Dont answer their phones. Its been 3 weeks now. Terrible!!

Ma
Review №42

Very knowlegeable personnel. Tre ated promptly.courteously, and saved a lot of money.

Ma
Review №43

Great insurance agency!

Ma
Review №44

Always fantastic service!

Da
Review №45

Excellent service.

Ni
Review №46

Great rates and a wonderful staff

ar
Review №47

Horrible Service. One month after closing on my new house and using them as my service provider, they decide to cancel my insurance and raise my rates. I lost money making the switch to another insurance company but I do not want anything to do with them.

sl
Review №48

Probably will not renew with this company. Call backs are not timely and other than collect premiums, they deliver no service.

Information
1 Photos
48 Comments
4.6 Rating
  • Address:2610 Pasadena Blvd, Pasadena, TX 77502, United States
  • Site:http://sgtexas.com/
  • Phone:+1 281-857-6359
Categories
  • Auto insurance agency
  • Home insurance agency
  • Insurance agency
  • Insurance broker
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
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