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Marcus Acosta - State Farm Insurance Agent
2750 Strawberry Rd, Pasadena, TX 77502, United States
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Marcus Acosta - State Farm Insurance Agent

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Al
Review №1

Top notch customer service. My expectations were not only met but exceeded by Elizabeth. I transferred my policy to this office after a bad experience with my local office. My sister has been with Marcus Acosta State Farm for years and she recommended I switch to them, I am so glad I made the change. I know I am in great hands with Elizabeth at Marcus Acosta State Farm. They have earned my business and will definitely, 100% recommend this office. Thank you so much!

Is
Review №2

I been with State Farms for several years and have been very pleased with everything. Ive never had any issues. They will help you get what you and your family need. What i like the most is they make you feel like family. Very easy to talk too and they are very friendly. I highly recommend them for your insurance needs.

Ka
Review №3

Never thought I could get alot of coverage without paying a fortune, Esthefanny Garcia helped me to get what I needed, and she explained every little thing to me. Couldnt been any happier with the deal she got me! Would be recommending her to all my friends! Honestly a great experience!

ji
Review №4

Marcus has went above and beyond for us! He came over after work hours and went over everything that happened with an accident with my daughter. He was super understanding and took the time to fill out the claim with us. He has called many times to check on us and keep us in the loop. We are very impressed with him and his team at State Farm!! We highly recommend Marcus Acosta!!!

Ch
Review №5

Esstephanny at state farm was a massive help has my policy done and current in minutes could not recommend a better agent to deal with 5 stars all the way

Gr
Review №6

I’ve had State Farm for a few years now and Marcus Acosta’s office is awesome. Recently, Lawana has been my point of contact and she always responds quickly, works with my schedule and takes care of my needs. They even called to wish me a happy birthday on my birthday! Like I said, awesome!

ev
Review №7

I’ve had State farm for a couple of years and Lawana has always helped me. She’s attentive, listens to your concerns and needs. When making a claim it literally took less than 2 weeks to have my vehicle fixed. I enjoy being a customer of state farm!

Ne
Review №8

Estephany was great help made me save more than $800 that I was paying with my other insurances . My only regret is not getting them sooner . Great company .

Ma
Review №9

My husband and I was referred to you after being with another agency for over 35 years. We had been over paying! Lawanna got us affordable prices with same benefits. She listened to us and was very attentive and responded quickly. We are now very happy.

Ka
Review №10

I like the way Lawana handled the insurance that I needed she very good.

Zo
Review №11

My family and i have been with Marcus Acosta’s insurance for many years. Lawana was a great help with helping me find the best life insurance policy. I highly recommend them.

Ya
Review №12

Esthefanny Garcia such a nice person, very professional also help me with my insurance highly recommend to go with her for good deals.😎

Sh
Review №13

I worked with Lawana on getting a jewelry rider on my insurance through State Farm. She was very knowledgeable and very professional in going about completing this responsibility. I would have no problem dealing with her on any future business.

Je
Review №14

I have been with state farm for over 6 years and have always had great relationship ❤ with the staff not one complaint. Recently I was in a car 🚗 accident 😐 and as soon as I called them they were on it helped so much Lawana,Jessica,Liz and Marcus im so grateful to have you as my agents best customer service ever ❤

ve
Review №15

Marcus has taken care of my insurance needs for years now and provided a personal touch. Jessica set me up years ago through referral by my grandmother Edith. i went through floods and many things over the past few years and i will continue to be a customer to this great business.- Lance Langdon

No
Review №16

Wow! Esthefanny was very professional, made calls for me to cancel my other insurance policy. Defenitely won my business! Found exactly what I was looking for, dropped my insurance about $40 a month + got life insurance and still saved $40 ! Highly recommend ! 👌

Mi
Review №17

She was very helpful in getting the best coverage for my home and vehicles. Very informative and answered all of my questions.

De
Review №18

I was very impressed with Lawana Vasques when I made changes to my insurance needs. I actually changed from my previous company to Marcus Acosta State Farm. The customer service is exceptional and that is very important to me. My husband and I look forward to doing business with a company that values their customers. So far, we are very happy and anticipate a great future with Marcus Acosta State Farm.David and Debra Airhart

Be
Review №19

Lawana made the process so easy, quick and painless 🤗… saved me so much money I’m so upset I didn’t know about them sooner! But, better late than never!!!

En
Review №20

Have had their insurance since I started driving while I was with my parents insurance. So efficient and exceptional customer service. I still have them to this day on my own plan. You have an issue, its gonna be taken cared of in a quick effortless fashion

Al
Review №21

I would highly recommend esthafanny very professional and helpful.she is honest and upfront with everything,she actively looks for the best rates and coverage annually!! Defenetly a person who cares for the customer

Ja
Review №22

Esthefanny went above and beyond to answer all my questions and help me find the best policy that fit my needs.

He
Review №23

Lawana Vasquez provides excellent customer service and is always so helpful when she assists us with any questions or problems we may have.

Li
Review №24

Had such a great experience thanks to Itzel. She went above and beyond to answer all my questions and help me find the best policy that fit my needs. She was quick, efficient and so nice. Thank you!!!

Lu
Review №25

Ask for Lawana, she is great, and will find you the best deal.

af
Review №26

The best insurance company around. Always so friendly and will do whatever to help you! I’ve talked to Mr. Acosta himself and he gives out great info to actually help you save money!The office staff is top notch which makes everything so easy! Love this place!

Wi
Review №27

Havent had insurance with them in a couple of years. One phone call and they insured me . Totally professional.

Er
Review №28

My family and I have been with Acosta insurance for years. Throughout the time with the agency we always received great customer service and quick responses to our needs. It wasnt until we had a claim for our camper that I realized how far above and beyond Mr. Acosta and his staff were willing to go to meet our needs. From following up with adjusters to directly speaking with the repair facilities the service was tremendous. We received our camper out of the repair facility without any issue and the Acosta Insurance team did everything they said they would.Thank you very much Mr. Acosta and Staff

Sw
Review №29

Hes always so nice and direct.

Vi
Review №30

Ive had insurance with this guy for a year and hes always been super friendly and his staff is so helpful. Havent met him in person but he seems like he runs a good business. Very happy with my insurance agent :)

Fi
Review №31

Very helpful and respectful!

Mo
Review №32

I just wanted to take the time to give a big thanks to Marcus Acosta and staff for assisting me with my State Farm Claim. It is never fun when youre involved in an accident but it was comforting to have the help and guidance of Marcus and his staff from beginning to end. I was without a vehicle and in a rental for a 2 1/2 months! Thats how major this was yall! State Farm was there every step of they way. Thank you for all you do!!

Ke
Review №33

Each group member is great I have spoken to each one and they were very helpful and friendly!!! I am extremely blessed to have chosen this team as my insurance and plan to stay with them for any and every insurance I may need in the future!! :) Thank you everyone you all are awesome!

Ka
Review №34

I love this company! As much as USUALLY dislike dealing with insurance companies, every time I have had to deal with something on my automobile it has NEVER been as bad as I thought. I was with Geico for at least 12 years and had one bad wreck and they increased my insurance by 50%. I shopped around and got this insurance at less than what I was paying pre accident with Geico and better coverage.I was sideswiped by a guy with no insurance and my uninsured motorist coverage covered it with no increase to my insurance. Then my truck was broken into and both rear passenger windows were broken out. Rather than paying my deductible of $1000, State Farm has a relationship with Safeflite and they replaced both tinted windows for around $400. A LOT less expensive than I thought. Thanks to Marcus Acosta and his great staff who are always a pleasure to work with.

Ja
Review №35

Marcus and his team responded quickly when I had any questions, and went above and beyond and researched information for me. They called around to get me useful information to help me make a decision; certainly went above and beyond.

R
Review №36

Be very careful with this agency, they will give you a quote (Angela) then the following month or months will add additional fees without letting you know, when you call for an explanation all they will tell you is that they need to call the billing department and that they will get back with you. after seven calls ( talked to Brianna and Jessica)within the last two weeks and I still have not heard back from them with answer, they will lie and lie that they will call you back with the explanation but they will never will and the owner does not care.

Ra
Review №37

Exelente customer service and prices. Specially with Itzel, she is really helpful and hospitality. Any question will be answered. I really appreciate it

Is
Review №38

Spoke with Isaac on Saturday; He was extremely helpful and identified my needs. Marcus and his employees are awesome.

Na
Review №39

Great service. Marcus and his team are great. I would highly recommend to anyone.

Cl
Review №40

Nice staff, affordable prices. Would like the office to be a bit cooler though.

Ar
Review №41

They take the time to make sure you get the best possible deal.

MA
Review №42

Our amazing team of agents are dedicated to ensuring we help our customers no matter what!!!

Ga
Review №43

Great customer service !!

Bi
Review №44

Good insurance location

As
Review №45

Very nice and friendly.

AL
Review №46

Awesome group of friends!

Da
Review №47

Friendly service

Ya
Review №48

Super attentive all very very very good prices and everything on time if you need insurance do not hesitate to call this office I have them for about 2 years and I would not change it thanks State Farm and Marcus Acostas team

Jo
Review №49

Love the agency that care ...Very good service and supported by a good organization

Information
43 Photos
49 Comments
4.6 Rating
  • Address:2750 Strawberry Rd, Pasadena, TX 77502, United States
  • Site:http://marcusacosta.com/?cmpid=kfby_blm_0001
  • Phone:+1 713-941-5600
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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