Sean Mertz Allstate has an excellent staff that is very responsive and efficient. I am the type of person who likes to do most things electronically (through email or an app). I do not like talking by phone or driving to an office. Seans team has always very quickly and efficiently responded every time I have reached out to them, even before I was a customer. They very quickly quoted and put into place home and auto insurance for us and we have also had a claim processed. This was all done electronically. Pricing is good and they are very good at customer service. I highly recommend them.

Great service and always happy to help will all my questions

I have been with them for over 15 years and they have taken very good care of me.

I got the virus and did not make a payment for a month . And made a full payment and still had my policy canceled they are rude and don’t care about you they just steal your money won’t recommend this too anyone knowing ppl are going threw rough times . They still don’t care

The service that Alice Gonzales & her colleagues have given us is Priceless!! We have been with Allstate for over 20 years but ever since we found this location we have not returned to our original agents office.... As a matter of fact a few months ago we called our old agent to add a new car and after that was done.... We had to call Alice to have her correct their major mistake. They added the new car with liability only and put the full coverage on an already existing vehicle that had always been liability... Thank You Sean Mertz for having such an amazing crew!!!

Cristian was very helpful to me. He took care of all the paperwork that was needed for my 3 insurance policies. He was there for me any time I requested his assistance, via email, phone, or in person. Everything went smoothly.Thank you Cristian!Brenda F.

Amazing service! Jenifer is great, she helped us with everything and answered all my questions. Helped me understand all the charges and policy numbers and had the best customer service, very polite and so patient!

Great company they were able to save me hundreds on my car insurance compared to my old company and with more coverage. It was an easy process and Cristian took of everything. I would definitely recommend Allstate and Cristian as an agent.

Was able to remotely set up insurance fast and easy. Got the best rates available and have gotten excellent service ever since. Agent = Becky Torres

Jenifer Macias is very polite and informative. Her product knowledge is outstanding and goes above and beyond for customer needs. I am extremely satisfied, outstanding customer service.- Thank you

Rebecca is a life saver! Just switched and am saving over $300 a year! She was so patient and attentive to our needs! Will definitely refer all my friends to her!

Cristian help us with renters insurance. He was very helpful didnt take long and affordable. Great customer service. Thank you.

I deal with Rebecca at Sean Mertz and am so glad I’ve made the change to Allstate. She is very helpful, now I have auto and home all with Allstate. They are prompt and friendly. Any time I need any changes or have questions they are quick to take care of me.

Thank you Alice Gonzales for excellent customer service! You are very knowledgable and I appreciate all the small details many other agents dont give! I can say I AM IN GREAT HANDS!!! THANK YOU!!!

Had a great experience at this Allstate location and I will recommend it to anyone looking for insurance. Great customer service and advice!

I called for a quote I believe I talked to Chris or Christian was very helpful I had multiple questions and he took the time to explain everything I have to say one of the better experiences Ive had when it comes to insurance

Cristian Larios is the best, he has great customer service and is always helpful when I have questions.

Rebecca G. was great! She gave a great service and helped me out a lot.

Great service!! Cristian was exceptional he answered all my questions.

Excellent customer service. Highly recommend the Mertz Insurance Allstate Agency.

Cristian L. was helpful and will continue working with him as my Allstate agent thanks

Rebecca G. always helps me with any questions regarding all my vehicles insurance! Sweet person and provides excellent customer service.

Rebecca had great customer service, I highly recommend her!

Great customer service. Fast friendly efficient.

Their stuff are helpful and friendly.

Grate service cant explain it other way

Great customer assistance

👍🏻

Professional agents any questions they help you understand the insurance coverage. Cristian helped me save money on my insurance compared to the company I was a client for 15 years. Thank you for your attention. I hope to be an Allstate customer for a long time.

Good price better than the rest of INSURANCE happy good coverage for cars

Excellent