This is a horrible apartment with thieves living in it. My husband got 1500 dollars worth of stuff stolen out of his truck and they don’t even have cameras on this property to get any leads. He worked so hard for it and than they told a friend that lives on the property that this was the first incident and they have security on property. I find that hard to believe. I would not live there if you have valuable items. Obliviously security was not doing their job late last night.

Miss Lizzy has exceptional service! She made the leasing process easy while finding me the right place that fit my list of wants and needs in my next home. I would recommend Cinnamon Ridge if you are looking for a quiet, family oriented, and safe environment to live in. Also Miss Lizzy was very helpful with any problems or question that I had thank you

I want to start off by saying that I do not like writing negative reviews. I know alot of people work hard and I think they all deserve a chance to explain themselves. This place, however is the exception. DO NOT RENT HERE. I kept a clean house with two babies but they neglected to tell us they have a roach infestation. I kept things crazy clean borderline OCD and yet there were always hundreds of roaches. I woke up several times to them crawling on me it was that bad. At the beginning they offered assistance but when it didnt work they said it was my problem. I tried everything but it wasnt just in my place it was the whole complex that had a roach problem. Words cannot express my disappointment.

Ruth made the move in process very easy and quick! She was very helpful and dedicated her time on keeping me updated with the process as thing were getting verified! Always available even on her busy schedule I was able to reach her when I had questions! Also the building is very clean and the neighborhood is very quiet & peaceful!

Our leasing agent Ruth helped us out a lot and was very clear with us. It was my boyfriend and I’s first time moving out and she clearly told us the costs of everything and helped us out when we were a bit confused. She made the wholeprocess easy as possible. As for the apartments, we got a cheap 2 bed 2 bath that is an older model. There is minor issues (just dents in walls and obviously the oven and ac are older) and we had a maintenance issue with our washer that got solved quickly so I can’t complain too much. Other than that everything runs how it should and I definitely don’t regret choosing these apartments over others.

Lizzy was very helpful with the move in process! I thank her for getting me and my family into a beautiful new apartment.

Nice atmosphere 👌 clean living, the staff is very helpful if you need an apt ask for Lizzy she is super nice

Ive lived here since January, and aside from having my place sprayed a couple times, I cant get maintenance to do a single repair to my apartment. My work orders are all ignored, the ladies in the office always say it will be taken care of, but it never is. I am completely frustrated, because the bathtub paint ( or whatever you call it), is all coming up in a gazillion chips and clogging up the bathtub, its impossible to take a bath! Its been a problem since January, but noone will correct the problem. Roaches are everywhere,and I put in work orders for that as well, but nothing happens! This is literally the worst place Ive ever been in! Also,behind the refrigerator, it looks as though rodents have chewed it up, it needs to be patched up,but it doesnt look like anyone will ever do it! Im at my wits end,and since the apartments are extremely overpriced, we should atleast have repairs done. My next step will be the housing authority!

Lizzy, at Cinnamon Ridge, has exceptional service! She made the leasing process easy while finding me the right place that fit my list of wants and needs in my next temporary home. I would recommend Cinnamon Ridge if you are looking for a quiet, family oriented, and safe environment to live in.

Lizzy is always super helpful and informative! Any issues no matter how minor Ive had has always been fixed quickly. Any maintenance requests are also responded to in a very timely manner. I couldnt have had better a leasing agent!

A horrendous amount of roaches and literally the worst service ive ever experienced. please save your money and go somewhere else! ive put in at least 5 service requests to the office and not a single one has been addressed the entire year ive lived here. there is one office lady in particular whos rudeness excedes my imagination, her name is lizzy. completely unprofessional and extremely rude, she absolutley refused to even try to help me and at one point stopped responding to my requests entirely. for the love of god and your childrens safety go somewhere else!

I had a tour on 3/3/21 at 4:30 pm with a representative of your complex, Ruith Martines and she was very helpful and knowledgeable about the different types of apartments and facilities. I recommend the tour with this person, very open for information needed.

Best move Ive ever made. Office staff is A1.Lizzie made me feel like she really cared and always available to answer any questions. Maintenance is quick in an emergency and a brand new doggy park. Beautiful spacious apartments. Im very happy.

The ladies in the office are always so rude and argumentative. They never know the answer to any of my questions.

Lizzy and ruth are amazing

Giving it 1 star really bad service.. I have almost 3 months with no carpet no sheetrock and mold on the wall the apt smells so bad. I have gone to the office and they just say there going to fixed it next week and nothing.

Horrible place to be. They care nothing about the tenants that live here. Dont even consider this place.

I never post reviews like this, but I feel like this one was necessary. A buddy of mine moved into this apartment complex recently. One night I decided to go and visit him. It was late. I was driving around the apartment complex real slow looking for his apartment. Before I knew it, a young cop walks up to me to check to see what I was doing. He was polite and helped me find my buddys apartment after figuring out that I wasnt there for any bad reasons. Two weekends later around 3 in the morning, I went to drop off my buddy after a night out. We were parked in a parking spot hanging out before going inside. Once again, the same young cop walks up to us to check on us. He explained that he was the police officer for the property and was making sure that the property stayed safe. This apartment complex has got to be one of the safest in Pasadena with this police officer on top of things. If I didnt already own a house I would definitely want to move in here knowing that the security is tight. Respect goes out to that cop who is doing a great job monitoring and keeping this place safe.

I wouldnt even give this apartment complex a one star. More like zero stars. I rented an apartment from them and for over three months I complained about the neighbor smoking marijuana and the smell coming into my apartment. Even the manager came to my apt and didnt even want to walk inside because the smell was so bad to the point of choking at the front door. Nothing was done. I called cops and all they did was tell the neighbor to stop smoking and not even a police report was done. Im a nurse and had some medical issues going on at the time so I couldnt be around that smell. I can get drug tested anytime. I know its unlikely to show in my system but like I said was so strong my eyes would water and choke non stop. I couldnt even stay there or even have company. For the same reason of them fearing to get tested and fail. The apartment complex just put a deodorant spray which made things worse. They said they sent a letter to tennant to see them but of course they never showed up to the office. They just said we sent them a notice and they havent came to office. Over three months I waited. You think they would personally do something w the tennant instead of waiting for someone that was obviously not going to show up. I had a clean record no broken leases. I feared this company would charge me for leaving even though the apartment was not livable for over three months, nothing was done and I even emailed the supervisor at the time. So I just noticed that I have over three thousand dollars in collections from this apartment complex.i tried calling today to speak w staff about it and she was so rude! She said I left without permission! So yes its a broken lease. They knew of the issues for over three months and I told them each time if nothing was done I had to leave. So dont rent from this place!. They may seem nice at first but when you have an issue. Good luck

Nice place, and have helpful employers. The place has a chill vibe to it too.

Thank you Lizzie! She is the one to ask for when says she will help you get approved she will try her best. She did amazing job to get me approved.

Don’t do it! First free month of rent is not worth it!Trust me! and roaches all the time but they charge monthly for pest control 🙄 and no water included.

Best apts, lizzy help me and make the process quick and easy!! If you need an ap ask for Lizzy

I have been at Cinnamon Ridge apartments for about 10 months. I dont have a complaint. I have had some personal issues, and they have been NOTHING but understanding. With the new management, you can see a HUGE difference. Pool is ALWAYS CLEAN & Open, laundry facility ALWAYS clean and everything working. The location is great as well. Very family friendly. Melissa is the sweetest!

I was suppose to move into another apartment complex and they gave my apartment away. I came here and they took very good care of me. They made me fill right at home. I would recommend this place to anyone.

Tried to get information today and possibly start the application process but we weren’t even acknowledged. We walk in and we sign in no one come out or anything so we walk ahead alittle bit more and there is a lady just sitting there and another standing up. The lady sitting down sees me and just carries on just sitting there having a convo and gives us no acknowledgement. At least tell us you’ll be right with us. It’s honestly not that hard. We were on limited time and it was the only time we had to look at the same time. I hate leaving reviews, but it was just super annoying. I was a leasing agent so I know how important it is to acknowledge everyone even if you are with someone.

Must admit this is the best apartments Ive lived in for a while, Had bad experiences before and here ever since day 1 everything has been amazing. My lease process was fast and I felt respected and now that i moved in my neighbors are nice and very quite around at nights. I come home @ 3am and feel safe.

I have lived here for 1 month and I love it. Lisa, in the office is just spectacular! Well all the Leasing Office Ladies are! Im a short person so I told Lisa of a problem I was having.....went home and it was already fixed! I was shocked! Very quiet at night. Right next to a great park with walking track. For a price it is a great find.Update!I take back everything I said. Roaches & Rats. Office is a joke. Do NOT move here. They dont care even when a RAT crawls in bed with you.

I love these apartments. Norma is very sweet, kind and friendly to everyone. They are very nice and friendly. They work with you when you are late with the rent. All the staff is very courteous and kind. Its a great place to live.

I am very happy with the service that was given to me during the process of applying. I was helped via text @8:00pm on a weekend, I thought at some point it was an answering service helping me but to my surprise it was the leasing consultant Nadia all along my process. I feel like she treated me with much respect and also helped me by answering all my questions and by all i mean it ALL, i am very picky and i have habits to always ask as much possible and well I moved in and I am very happy with my new apartment. Thank you Cinnamon Ridge and Nadia. I recommend 100%

The office staff is amazing! I have my favorite, she knows who she is! Shes made it at easy as she could during my difficult time. Our apt. she picked for us is cute, clean and nice, and perfect for our little family. The community is nice clean and well kept. Our neighbors are as quiet as we are and we love it here already!🌞🍍❤~SH

The place is amazing! The apartments are spacious and affordable. We just moved in and my kids already love the pool. Very quiet community and lets not forget the AMAZING management and leasing staff !

I must say I just move here and so far I haven’t had any problems here for most part everyone stay to themselves and property is well keep for it to be a older property. Ms Aiza did a very good job with keeping me updated with my application process also she followed up with me after I moved in. Thank you Ms Aiza so much. You get a five Star from me.. ⭐️⭐️⭐️⭐️⭐️

The staff is very friendly and when I need something always speedy service. Friendly neighbors never have any problems no loud noisy annoying people always plenty of parking and the pools are awesome would definitely recommend it here! The maintenance is very thorough and takes care of anything you request same day if not next. Can always count on the girls in the office. Easy and convenient pay online.

After living here for 6 months I can say with confidence that the community is quiet, clean, and safe. The units are remodeled, updated and pest-free. The maintenance staff is very responsive and the front office (especially Lesley) has been great! Thanks!

Miss having the old leasing agent aiza and old manager melissa new management is incompetent! Other than that the leasing girls up at front are unwelcoming seriously feels like youre walking into a funeral home! Stay away, and hopefully cinnamon ridge can bring back the old staff and stop rotating people like clockwork! Other than staff issues the apartments are all subpar for the price you pay here pay an extra 200 bucks and get a nice place that isn’t infested with termites. As if this isn’t bad enough everyone should invest time researching this property, there have been many killings and robbings here, AND they had a child predator living here for weeks. I personally went in to warn the manager and she didnt care! It wasnt til weeks later that she sent out notices lol talk about negligence

Have been apartment hunting for a while for a affordable complex and safe area around Pasadena and I ran across these apartments. Miss Lesley Morales was GREAT. Gave us all the information detailed, showed us around the complex, made us feel welcome with open arms. Will 100% recommend these apartments to anyone looking

Pools are always clear and beautiful and we get to enjoy them with our family. Place is always clean and the office people are always very helpful and nice. Miss Sheila but Lesley is also a wonderful and helpful to me. I definitely recommend this place

Omgosh the staff is absolutely amazing. Especially Leslie she is truly awesome. She helped us with our situation and we moved in like 2 days later. The process was painless and less stressful.so far so good. Great complex and its pretty quiet..we love it

I applied for an apartment here and the process was very simple, she helped me choose the right apartment home for me and my family. If your looking for someone to help you in the process of moving in come with nadia she will make sure you have a home for the holidays. The apartments seem clean and well maintained cant wait for a year of excitement :)

I originally wrote a review because I was pressured by the staff to write a good one. But this is by far the worst apartment I’ve seen. Roach infested and staff is super unprofessional, do not waste your time. Please find a better apartment. You’ll thank me later. Your welcome in advance.

An amazing staff at Cinnamon Ridge with great smiles and always willing to help! My work orders are always completed on a timely manner and I always receive a follow up. If you want a great place to live Cinnamon Ridge is the place!

Cinnamon Ridge has the best staff! Nadia is very pleasant to deal with! Lesley and the manager Miros is also very helpful. You can always count on maintenance to take care of your needs! I highly recommend your next move is to Cinnamon Ridge!

These apartments are so nice, they have such good customer service. They have excellent security and they have a really good and friendly environment. Theres a worker there who helped me out the most on getting my apartment. Thank you Nadia A for all the help you gave me and my family. I definitely recommend 100%

This is a wonderful place to live we have been here two and a half years pools are clean no bugs and very friendly staff member! Also Norma is awesome yall 😎

Came to acquire information on these apartments and Lesley was amazing. She was so friendly and answered all my questions. By far my best apartment experience thus far, planning to lease here in the next few months!

The word on when the pools going to open

I been a resident for over a year and I am very happy with the service. Renewed my lease another year and excited about all the new amenities that will be added soon, gates will be finally closed and also I like that all stores are near us. Recommend to everyone in need of a spacious apartment and good area

Me and my friend have been looking for months trying to find an affordable yet very nice apartment to live in. Came to see this one and thanks to Lesley Morales we finally found a place and we got it at the time we want it. So excited and ready for our new place!

Really good customer service, my lease is up and i will be renewing I am happy here and will move out until I get a home of my own. They always make me feel comfortable when i go by the leasing office. Recommend this apartments 100%

I spoke with a Lesley morales and she was the most respectful and sweetest person I came across. She answered all of our questions and was very detailed. We have been here almost a whole year and she still makes us feel at home, and like I said is very respectful till this day. A BIG THANK YOU to Lesley for helping my family and I move into our new home ❤️

Cinnamon Ridge is great! Got my first apartment here and I feel at home, Lesley and staff are super helpful and nice. very quiet and safe, pools are opened even after summer season too!!!

Good service from the new staff from the office, also Excellent maintenance On time

Very friendly and professional, I am glad i choose to lease in this complex. I just moved in and my apartment is very nice and the location is great near everywhere you can think of. My agent was very professional and I was beyond thankful for the help that was offered during the application process. If your looking for an apartment come to Cinnamon Ridge

Rent is high. Apartments are dilapidated... cabinets in bad shape (warped & rotten) rusty dish washer trays, flush toilets 5 times. Two buildings had sewage backup a few weeks ago and their was human waste on the side walk...Google Cinnamon Ridge murders and fires. I was shocked when I read all the articles... if I had known the history, Idnever rented here. Noisy not recommended for M-F, 8-5 workers.The grounds are kept up.. laborers walking around picking up trash that some residents throw everywhere. The price you pay is far to high for what you get (swimming pool, run down apartment, broken entry gates, s If you consider renting here.. walk around and talk to the residents.... you will find that we are counting the days until we can leave this VERY VERY VERY BAD living experience! Management does not care nor keep the promises they make.

The property is great and quiet but the leasing girl, Lesley, is awesome!! She always has a smile on her face and is very helpful; unfortunately my school is in Dallas so i will be moving but I am definitely going to miss this place!! Specially Lesley!

I recommend these apartments, very friendly and my apartment is nice and spacious. They helped me with all the process and the entrance was quick. If you need help for an apartment, come here

So far so good, I just moved in and I like the area its calm and very clean. I am a first time renter and I was given all the help from applying to move in day. Nadia helped me find the perfect home for my little soon to be BIG family. :)

Good and quiet complex and leasing staff is friendly. maintenance gets the work done fast. I work out of town sometimes and the online payment is convenient and helpful!

Office staff is always very friendly and attend to my apt needs quick also I love that my packages are always taken care for me since I shop online alot. The pools are always looking amazing to enjoy. And laundry rooms are mega clean all the time

Great Experience working with iza during the walk thru and leasing/application. She is very professional, knows the complex in and out, what furniture will work and where and will easily walk you thru the application process. Zero stress!

Here it is the end of May and at least three of the fours pools are locked. This was one of the main reasons we moved here. I’ve called the office several times about the issue. Yesterday, the pool by our mailbox was unlocked, went out to swim today and a lock is back on the gate. So frustrating. When people jump the pool fences it means it’s hot and tenants want to swim in the pools that are a benefit of this property. Please get them all open ASAP. Thank you!

I Love it here. Leslie is really nice and helpful. Maintenance is quick and fast. I think its cool that they do resident events for us.

Do not live in these apartments. They tell you they will charge you something, and they raise the price little by little. I have had a very bad experience. They came to my apartment to inspect. When they came into the apartment I believe they even took a picture of me. No permission asked. I am just waiting to end my contract to leave as soon as I can. They said I violated the lease because I had a bag of trash. It was ready to throw away. I mean im pretty sure everyone has trash in their houses. Thats just absurd. They just repaint the bath tubes, the toilets are really dirty and have obviously used for years.

Love the location and very safe. Have been living here for 5 months and is very quiet at nights, also my neighbors are very good people. Schools are within the best districts.

I got to say Aiza Aiza Aiza and from the looks of the other ratings everyone else has had the same experience with her as I did. She is fantastic and I wouldnt have had leased had it not been with her. She toured me three different times and found the right apartment for me. That girl needs a raise! I like my apartment it is nice and quite.

Office people are very friendly and helpful! Leslie would have to be my favorite! She is very determined to help you! Everyone is, but she helped me the most! I love my new home !

Would give more stars but only 5 are permitted. Excellence in all means! I moved in a couple of months back so far is good.

There is definitely a roach problem. When we moved in, we thought it was just a few got in. No, we have been treating for months and still no relief. And the apartment make you pay for any pest services other than the yearly spray. I think they know that the place is invested. Also the cats. They need to catch and spay/neuter them. Smells like pee in some areas outside. The staff are nice. The grounds are pretty. The water bill is separate and has been going up every month. Might be because of some of the water pipes broke. But its very high for water.

Very nice apartments. Quiet and friendly neighborhood. Staff is very helpful and have great customer service.

I been living here since 2008 and I can say that I like all the improvements the apts are making they say we are gonna be closing gates soon and Im excited. The area is very good is quiet and everything is near us, prices are high but seems like is every where like that so I rather pay here and be safe then go pay less and be in danger.

Alright here goes,I was sold a expensive bill of goods.Taken advantage of from the start I needed to get into something that day I had traveled a distance to Pasadena for work.they took all day I had my new born with me and wife I had called beforehand to speed up the process.they had no consideration of the circumstance.their staff damaged some of my property.no compensation,and i Had some things go missing.they went in a lot without my permission.i had to buy servailance cameras to put inside my apartment because I got fed up.they taped my personal info to my door if I had forgot to pay renters insurance or something social phone number etc ON THE PAPER.I asked them to call me instead of putting stuff on my door and they did it again and by this time I was fed up and left.i would rather stay in a homeless shelter then To give these people another red cent.

Apartment smells like smoke .Complained 7 times and they don’t do anything about it .It’s a health hazard to my 3 year old son . They can careless .

If you want a nice safe place to live, dont move here. A lot of crime and youd be lucky to find parking near you after work. Im also finding out they are trying to charge me fees even though I did not renew my lease which was approved by a leasing agent there who said there would be no fees. And they never contacted me about any fees before sending it to a debt collector! Seriously? Its a crooked place here and you should consider this a warning! I wish I had believed the reviews!!

Lizzy is da best

Edit.Worse to worse!!! Hate it can’t wait to be out from my lease, ever since the assistant manager who worked like a mgr left this Apts have gone downhill 😤Good customer service very nice all the time, have been living here for 4 months and so far it’s good ! I have good neighbors and I love the easy way to pay rent I definitely recommend it !!

Want to thank the young ladies, Norma, Danielle,And Rebecca at Cinnamon Ridge apt.For all that they do.Its always a pleasure to see them when I walk into there office.

I recommend this Cinnamon Ridge Apartments, is a very quiet place my neighbors are all friendly and the office staff is always friendly with me. Maintenance is very good always fixes my issues same day or next.

My fiance and I along with our 3 year old son have lived here for almost 2 years. At first we had some problems and some issues. But, within the past few months I have seen some huge changes that have made us very happy. They have really stepped up when it comes to the cleaness of the complex. They have stepped up in enforcing people to make sure to put trash in dumpster and even let us know that they are enforcing the fines if we dont follow policy. We personally do not have to worry about being fined. They are in the process of trying to make the property more presentable. They have redid the outter fence and currently fixing our access gates. Norma is my go to girl. Any problems I have had she has made sure they are taken care of. Thank you very much!The only reason I didnt give a 5 star is because no complex is perfect so I do not see why people do 5 stars.

This apartment complex is so nice the clostes are real big and spacious and it is really maintained you can tell the staff is there to help you

I have been living here with my two children and pet dog since 2015. The apartments are located in a very convenient place. There are banks, grocery stores, parks, and gas stations within a 2-3 minutes drive. The school district, which is Deer Park ISD, is great, and my kids love it. This year they have done a good job with landscaping, and now they are fixing the parking lot. So far my children have no problem walking our dog in the safe environment. The office staff are very nice, and recently they changed the manager. Especially Kristina, Ive known her since Ive moved in. She takes good care of the residents. I would recommend these apartments, mainly for the schools and location.

Really good apartments very professional in the office and always greeted with a smile and very helpful. Moved in 2 months ago and the pools are very cool and cleaned

RoachesLots and lots of themExterminator has been here 5 times in 1 yearRoaches in my dishwasher, oven,microwave, toaster - even my bed!

Decent apartment homes for a decent rent. Friendly staff. Nice neighbors. The maintenance staff could move faster and you have to stay on top of them, but what apartments is that not true for?

I want to preface this by saying this move in was a disaster!!!!!! Not only did I never sign my lease because they never sent it to me but they gave me the wrong KEYS! For the apartment. I would never on earth reccomend this apartment complex to anyone this place is a dump and the staff there is awful. Upon moving in 12/30 Doris only ever told us we need insurance and set it up then she proceeded to give us keys. NEVER ONCE DID SHE SEND US A LEASE TO BE SIGNED OR ASKED FOR ELECTRICITY. Later she calls after giving us keys to let us know we will be charged for the electricity. We don’t go to the apartment til midnight and guess what? She gave us the wrong keys for the wrong apartment, we had to call and wait half an hour for maintenances to open the door and when they did ALL THE LIGHTS WERE ON THE APARTMENT. On top of that that there were roaches crawling on the walls. We called the very next day and said we want out since we had no lease. They are now trying to hold our deposit. This was a nightmare this office staff sucks on top they are trying to say we cancelled. No we did not your office staff never sent us a lease to sign, yet released keys to us how were we suppose to know that we had to get electricity??

I left without notice about 3 months before because they did not listen to what i told the staff!! I told them to let me know when they are going to my apartment! They almost saw my wife with no clothes one day and had to run to the door to lock it! I did not violate anything with them,but they invaded my space! They have a load amount of money for me to pay,but will not receive anything from me! I will like to tell the Land Lord for the violation he caused to me and there will be trouble! PS. Stop saying to stop by to talk to yall! Yall wont even understand and wont help,so dont say anything! And i know yall hired someone to reply to these reviews,i need a real manager or even the land lord to read this!

I would like to thank the new manager Rebecca the leasing girls Norma and Danielle for their awesome customer service at all times. I really appreciate all that you do!

Shelia McGee had the best deals for me and times to move in and I was a first time buyer. The apartments are close to everything I need and the prices were the best!!

I was looking for an apt and came across cinnamon ridge i sent an inquiry message at 8pm thinking well i will get a response tomorrow, and to my surprise i got a reply within seconds after that message, I got all the information i was looking for. I am in Florida and i am relocating due to a job transfer. Nadia gave me all the information i needed right at the spot and I was convinced to apply online. I am thrilled to say im moving in on Monday. If your looking for a place contact them at any time im sure they will be available all the time.

Lovely place to live! Im going on two years here and havent had a problem!! It was a really quick move in, and the front office staff is amazing!! If I have anything come up, i just give the front office a call or email them and they get right back to me about any concerns. I have two small children and its a very safe complex. My girls always want to go play outside, they have made a lot of friends. Id recommend this complex to anyone!!

It was nice at first, but rent is different every month you never know what your rent is going to be. They even charge you for maintenance to fix a problem in the apt. Even when you don’t even call them they still charge you. I had to break my lease cause I never knew what the rent was goin to be every month. It always got higher and higher. I would rather pay 1,400 a month on a house then a apartment that isn’t even worth it. And then the insurance never take the money out like they supposed to. I was supposed to pay $15 a month for insurance but they started asking for almost 200 when they didn’t pull out the $15 they supposed to pull out from my bank card. Smh scammers if you really think about it. Save your money for something instead of paying a lot of money here.

Lived here for two years. Two rooms, two baths on the bottom floor near the back. At first I had a huge roach infestation that took a lot of work to control. Long story short, as soon as my upstairs neighbors left, so did the roaches. The apartments maintenance helped me control it so they assisted a lot. Minor repairs were fixed with time, you cant expect one guy to do everything but they always helped, especially after they hired a new staff and manager. The apartments are incredibly old but they have done many repairs to help the living situation, expect the pools but that wasnt a huge deal. The AC always worked amazingly, and neighbors kept to themselves unless you interact with them. The area I lived is normally quiet and full of kids. Many cats walk around but never seem bother people. The prices are set fair and many living areas are fitted perfectly for families or single people. Their staff is amazing, always there to help you answer questions and will respond quick to any needed help. I never had to worry about my car being broken into and my house as well. I would give them 5 stars but by not having the pools fixed was a problem. Besides that, I do reccommend families to stop by and check it out, college students to move in, and for anyone who wants a small community to live in where its quiet and close to many food stores.

Lived there a few years ago for 3 months and they agreed to let me out of my lease. Lived there during the summer and the AC did not work. They painted over roaches in the kitchen cabinets and drawers. Although they agreed to let me out of my lease with no penalties or fees, they reported me to the credit bureau for broken lease.

We lived here for one year and when I moved out they not only kept my deposit they charged me for charges that shouldnt be charged. When I moved in I paid my deposit along with my pet deposits. The total deposit that was paid equaled approximately $500. The carpet they install (which I only had upstairs. My downstairs was tiled) is cheap. They also had wood flooring in the bathrooms. There was no damage to the flooring or carpet but normal wear and tear but yet they still charged me for the replacement. There is hardly any parking, when it rains water would come in through the front door, took multiple emails to get any response from the front office and even after I moved out and emailed my forwarding address they mailed my letter to the wrong address. They are only interested in taking money and will do what ever necessary to pad the move out checklist to keep all of your deposits. Move here with caution.

WARNING: DO NOT MOVE HERE. This Apartment complex is filthy, unsafe, terrible management, terrible staff. I am a very objective person and I understand that apartments can never be perfect. However, I lived here for 13 months and I have never in my life seen a place that is as poorly run as this. There is trash everywhere, raw sewage spilling out into the parking lot in many places, many of the apartments have electrical issues, and there is no enforcement of any rules. There are numerous stray cats, grocery carts everywhere from the nearby Kroger, many many drug users are currently living here. Children with no parental supervision throw eggs at peoples units, steal lawn decorations, and break glass in the parking lot behind cars. If any complaint is given to the office, they will ignore you. Falsely advertised as a gated community and there is no working gate, nor will there ever be, no matter how many times they tell you were working on it. There are people who park their campers in the parking lot for weeks on end and are literally living out of their campers, all the management will do is put stickers on their windows. Balconies and staircases are unsafe and outdated, if you ask to have them tightened or replaced, your request will be ignored. All of the apartments that I have been in reek of animals, where animals are not present. There are roaches everywhere, leaking pipes, bowing floors, overflowing trash, dog and cat feces everywhere. Honestly, take your money elsewhere. I would not recommend these apartments to my worst enemy. Swimming pools are always dirty, and never open. Seems like they spend more money decorating the leasing office, and training new employees (you will never see the same people twice, I guess theyre smart and get out). Three managers in the span of a year, (that I know of). Drug deals happen in broad daylight in front of the leasing office. Current staff seems to be better than the last, aside from the manager and assistant manager.These apartments should not be considered, there are many nicer places to live with much lower rent costs, and better faculty. Please heed this warning. Really wish I could give 0 stars. However, the one required star can go to the stray cats, theyre the best thing about this complex.

I moved here out of necessity, and boy do I regret it. The washers barely work, the dryers dont work. The office staff are rude and unwilling to help you. They catch an attitude with you when you ask a simple question or have a maintenance concern. The complex has been trying to remodel the exterior, but were still living in termite damaged fire hazards. Ive had roaches since I moved in and cant get rid of them. Not tree roaches, but the little nasty ones. They start using heavy machinery at 7am right outside my apartment and when I complain they catch an attitude about it like waiting until 8am is a huge hassle. I work odd hours so having a jackhammer right outside my building is really annoying. There are tons of stray or feral cats, which I guess accounts for why we dont have rats. Just sick and tired of watching drug deals go on in the parking lot while these people are only trying to make the complex look better instead of clearing out the riffraff. Cant tell you how many deals Ive watched right outside my window. Do not move here unless you have no choice!

School district is the best and also the office staff very professional and offer good customer service. There is always enough parking space by my unit and the washer rooms very neat all the time

Lesley is so nice and takes her time to help everyone! These apartments are calm and maintenance is quick!

Rent plus utility services including trash, water and extermination with the mandatory online payment and its fee is approximately $987 on a two bedroom apartment. During the hurricane we didnt flood even though the water rose high. Maintenance is quick to fix items. Our bath overflowed and a contractor did an amazing job cleaning up the mess. You can never tell it ever happened. Every place has its bad element, but for the most part, my neighbors are quiet, cool, and compliant with apartment rules. The bus picking and dropping off at the gate is a nuisance, swimming pool season too short, but with local stores and a park nearby, the good far outweighs that. The office staff only seem rude if you request something unreasonable or expect them to step out of their permitted duties. Theyve never been rude to me. Ive been here going on 3 years and the renovations and upkeep have made it a nice place to live.Edit: July 31, 2018 I tried calling numerous times about my rent payment not going through the web service they use and they either hung up on my call or refused to answer the phone. Come on, man. Its just regular life stuff and you make it more complicated than it has to be. Just do your job, answer the phone, and let me find out if my payment went through with you or not so I can make it. Really, its mostly a sit down gig. How hard can it be?Edit: February 2, 2019 They did apartment inspections and then things started acting odd. They lowered my shower water pressure so I cant take a decent shower the water barely comes out and our freezer isnt working. They took a picture of inside of the fridge and of my desk, my sons dresser, and my closet which is very creepy. My food is starting to go bad because the freezer isnt functioning and I know theyve been in my apartment when Im at work, because a new shower head was in my cabinet so... Im taking all my stars back. No stars. None. Rent here if you want your privacy invaded in a very creepy way. Read back on the reviews and see how often the staff changes. ~ February 2019, now they placed a note on my door saying my carpet needs shampooing and that went to a phone call before I had to go to work on 2/11/19 that my carpet needed to be dyed. I have not been given proper time to honor their request, because I work full time and dont have the time to move all my furniture to accommodate what they want. Seriously? Im still not over why they took pictures of my food and my desk area and the fact they want to charge me $55 because my tub isnt squeaky clean when the electrical wiring doesnt allow bulbs to last so they burn out and I cant see in that bathroom. I literally have to put my phone with flashlight on the cabinet to have light in the master bathroom to be able to see when I shower. The person from the office I assume was the manager told me they entered my bathroom and looked at it and told me they wanted me to have it perfectly clean. Seriously?2/12/2019 - they came in and allegedly cleaned the carpet, its damp but looks no different and now theyre going to want to charge me $250 for something the carpet didnt need and I didnt want. My homage jewelry appeared tampered with in my bedroom and they moved things I had placed in areas for a reason. They came in without my consent while I wasnt here and I do not trust these people at all.

Very good customer service with positive attitudes. Very helpful in findin information. Generous to accommodate to difficult rotating schedules. Looking foward to new home!!