My daughters car was dropped off on Tuesday morning at 10:30 am for an issue and regular oil change and tire rotation. The advisor never communicated with us that they would not be able to look at the car until Wednesday. This is the worst experience I have ever had since she has had the car. Wednesday the female advisor never reached out to us to give us an update on the car. I had to actually reach out to her several times. Then she texted me a list of issues. Never had the time to call me and discuss them. My husband get there Thursday morning and he was given a long list of issues with a cost of $4k. The car was bought brand new and it has always been service on time. What a rip off! The worst part is the female advisor was RUDE!!!

They fixed my rear wheel bearing and so far it is good. The cost of the repair is a bit high but what you expect from a dealer service, which I was willing to pay for a reputable repair service

Went to Schumacher for my oil change today. Worked with Arthur Brown this morning, he had a great personality and a pleasure to work with. Everything was handled properly and in a timely manner. I usually work with Justin Blasko who is great also. Always taken care of the right way. Nothing but great things to say about both service advisors.

Service Assistant Manager Rob Nanz took great care of my 19 Corvette Grand Sport & me.

I recently had an appointment for routine maintenance at this location. I arrived 15 minutes early and there was a mix-up with my car a d subsequently I was never checked in, however thank Goodness for Ralph Faustin who quickly became my saving grace. I returned the following day and I was taken care of immediately!!! He and Wilson Lubertine went over and beyond to ensure my happiness. These gentlemen made an ugly situation a nice one. Again, Thank you Ralph Faustin for a job Well Done!!

I just want to say I had to recently bring my car in 2 times this past month. I dealt with Jesse and thank goodness! He is such a pleasure to work with. Great customer service and made everything as simple as possible especially since I had my toddler with me both times. I will definitely be back for all my service needs only if Jesse is my service advisor!

I was told by the service manager that nothing was wrong with my truck and it was the “Chevy shake” because they could not figure out why my truck shakes at 60/70mph. I have a video of my coffee and it looks like I’m in a earthquake the whole center console vibrates uncontrollably.

I went to the service center because I saw the liquid level on the radiator reservoir was very low. My car (Trax 2016) was around 36 000 miles so only the engine and transmission warranty remains. Mr. Solaris told me immediately there is a leak and we need to find what it is. Later he called saying it was two hoses under the turbo and because of the hard job to replace them it will cost near $ 900.00 and that it is not cover by warranty. I need the car so I agree to pay hoping I will have the car fast. But guess what, the liquid level is low again. I dont think they did some job. And even if it is now an issue covered by warranty they owen me $900.00. Chevrolet good bye.

Worst experience Ive had with any shop. Wont be buying another Chevy just because of the service.

Great happy service

Terrible customer service and incompetent on top of that