Janene went above and beyond to help make this process run as smooth as possible (our first time using this service). She showed the utmost compassion and understanding in our time of need. She was a true angel and we appreciate her and her services!!! Thank you so much…. The Harrison’s and Moore’s

On 2 separate occasions weve used thiscaring facility for both of our pups Honey BearAnd Raven Moon. We did the private viewing.And we were very pleased with the compassionAnd the loving manner in which they treated ourBeloved pets. Would highly recommend this establishment to any and all.

The customer services was very good The place was very clean, but the only thing that I did not like was that I paid for a private cremation service in which in a certain way it was private because they cremated my dog ​​alone, but when they take me to the place of where they had my dog, they had it lying in a nice position but too freeze that was the first thing that I noticed, in other places my other dogs were cremated they were thawed, the second was that from experience in other places they place the dog in a room where you are privately with your dog and your family, where you want to spend some time to be able to relax quietly not in a hot place because the oven and without chairs, that where my dog was. Well, there they had it located next to the oven and there they took us to be and say goodbye to our dog, with a heat, a terrible noise that the oven omitted, there was no where you could sit, without air conditioning. Another thing is that the Paws take them with ink and print it on a piece of paper. The certificate they give you is made on letter paper. my experiences in other places were so different1. in a room with your dog privately with air conditioning, chairs and you could be comfortably spending your last moments with your pet.2. The prints in plaster, not in a piece of paper3 certificate printing as if it were a certificate.But the mad thing I didnt like was where my dog ​​was located. Beside the oven .This comment is not meant to criticize, it is for them to take action and expand the services and for the owner of the pet it is very important our dogs is part of us, part of the family and is very important our feeling

My beloved dog and I were on vacation when I had to let her go. During the most painful event of my life, Janine and the other members, were so incredibly helpful, compassionate and professional. They helped relieve so much stress from me while trying to coordinate my return home. Amazing people. Truly grateful for going above and beyond in my time in need. Words can not be expressed on how much I appreciate all they have done. Thank you again for your outstanding compassion.

I most recently had the unfortunate cancer diagnoses for my Zola. Last Saturday after her vet suggested stronger pain meds I decided to humanely help her cross that rainbow. I was so thankful at how caring Mr. Perry was. He was extremely detailed and thorough. He told me he would call me on Monday and he did. Although this has been a very difficult time for me, I felt it important to share what a great experience this has been with the Orlando Pet Crematory. My Zola was truly well taken care of until the very end.

Hung up on me about my bearded dragon, he must have thought it was a joke.I love my lizard as much as I love my pets with fur.

Our dog got sick and passed away. She passed away on a holiday and needed a pick-up. Even though they were closed they came by and picked her up for FREE. They cremation of her wasnt expensive at all. When I arrived to pick her up the container was a little cracked and with NO problems they replaced it. Thank you for doing such a great job!!! We miss our Esther so much

They are extremely nice, caring, and communicative. We have had the unfortunate need to use them twice, and both times showed the upmost respect for our loss.Thank you.

Preston is about the nicest and most compassionate person Ive ever met. He made my experience at the Orlando Pet Crematory the best it could be under the (sad) circumstances. Thank you so much Preston for everything you do, youre very appreciated!

We lost our dog lily early in the morning. We called and they said we could bring her in by 9am. They opened up before their posted time to accommodate us. Thought that was very nice. They were very polite and caring. They took very good care of our girl. I would recommend them highly

Most hardest thing to go through is losing your very best friend of 13 years..Orlando Pet Crematory made it very beautiful and easy to go through something so devastating, and heart wrenching.I want to give extra kudos to Perry, who picked her up and made such a beautiful urn for her and especially giving us a huge lock of her hair! Made sure to get both white, and her brown on her spots..and of course her paw prints.. they seriously couldn’t of done a more BEAUTIFUL thing for her and us. My heart was at such peace thanks to them!Thank you Orlando Pet Crematory for everything!Love,Sarah ReisJosh& Most of all juju.

I wish I didnt have to review this place but Im glad I can at least review it well. Their prices are reasonable. Theyre fast. And theyre kind/respectful.The first two times I had Jeannie (I really hope Im remembering correctly, it was 2 years ago) and she was sweet and talked to me about my rabbits. When I came in two months after having to euthanize my first one, she somehow remembered me and my rabbit and sat with me while I was in shock over having to euthanize the second that morning very unexpectedly.Recently I dealt with two gentleman. The one when I was picking up was very kind. I did miss Jeannie though, shes definitely in a good field for her since shes so caring and has a wonderful personality.As lovely as you all are, I better not have to see you for a long time!

My long time pet.. Sumo love of my life passed away in the evening. I knew I wanted him cremated... My veterinarian from Chickasaw Animal recommended Orlando pet crematory... it was after hours late at night, the website stated CLOSED. I called they answered and came out immediately to my home. The kind gentleman made it tolerable. The very next day, I received Sumos ashes. I will use them again when that day arrives again. 😥High recommend ORLANDO PET CremationI thank them.

Tough losing our 11 year old shitzu Lilo.. and harder deciding how to handle her remains. Thank you for making this hard time a little smoother. The urn, fur clippings, and paw prints are such a sweet touch. Thank you also for calling to say she is ready to go home the next day. Forever grateful for your kindness and efficiency. Also, for not price gauging a suffering family in this difficult time. Thank you.

From the time I called them to pick up Mac to the time I picked up his urn the experience was heartfelt. Everyone was so kind and respectful. Every wish I asked for was taken care of. Im am so happy to have picked these kind and respectful curators to take care of my little Mac. Thank you so much.

They took such great care of my 14.5 year old Chocolate Labrador Chloe when she past away. She was picked up from home and shown much respect and was wrapped up, placed on a gurney and was allowed to say my last goodbyes. At such a hard time in my life I was shown compassion and so was my fur baby.

I have had a few furry family members pass the last few years and I love this place! They are attentive, respectful, and very understanding of how much they mean to us! Will use them in the future for all of my furry family when the time comes! Thank you for what you do!

The owner was very compassionate and sympathetic. Very nice clean facility and super affordable. They also provide you with a free paw print and free piece of fur. I recommend 100%

I can not say enough nice things about this place. If I could give them 100 stars I would. My almost 2 year old Cane corso suddenly passed away this past Sunday and we are devastated. My cousin used them for his dog that passed away 6 months ago and recommended them to us. We called and they came the same day to pick Onyx up. I was hesitant in our 11 year old son seeing her but Perry of Orlando Pet Crematory assured me that he would wrap her in her blanket as if she were just sleeping so that my son could say goodbye. Perry was extremely caring, empathetic and compassionate. I never thought that I would feel such grief and sadness over the loss of our pet. And Perry was more than accommodating to our feelings. We picked her up the next day. I highly recommend them to anyone who has lost a pet.

Were very affordable and were friendly and helped us though a hard time. Had are pet back the next day thank you for your help.

Orlando Pet Crematory provides compassionate private crematory services. They are helpful, kind and provide options, but do not pressure for any upgrades or options. Highly recommend for devastated pet owners who wish to honor their pets remains.

This is the third time I have used their services. The staff is so compassionate . I would use no one else. Thank you for the amazing services

I called this place to pick up my dog for cremation. They came at 10:00 pm. It took 2-3 days to get her cremated. We had a terrible time finding the place. When we finally did, we felt they were not as friendly and caring as they should have been. The man who took care of us was not dressed as we felt he should have been. He took us into the lunch room to wait on us. He brought her to us in a brown paper bag. Our Annie was with us 16 years and was a part of our family. We were very disappointed.

Outstanding. Highly recommend. Compassionate staff in our difficult time is the loss of our fury family member. Best prices in town. A free ink paw print and a fur clipping is included with a free urn. They do have great high quality urns available to purchase. They will even come to you 24/7 and while office may be closed a real person is available on the phone. While its very difficult to loose a pet its comforting to find a company that respects my pet like it was their own.

I lost my 10 year old baby dog unexpectedly. I called OPC and they picked up Boss the same day from my vet which is in Apopka. My hats off to the entire staff in making the process bearable and seamless. Everyone I encountered was friendly and compassionate. Thank you so much for your professionalism and courtesy while I grieve the lost of my baby dog Boss.

While it is under less than ideal circumstances that brings us to a place like this, Janene and Kevin were kind and compassionate. Cancer was taking its toll on my 18 year old cat, Pumba, so I called several weeks in advance to understand what to expect. Janene immediately responded to all me emails in a caring and considerate way. Her kindness was greatly appreciated during a very difficult time.When Pumba passed, I brought him there personally the next morning for a private cremation. Kevin warmly greeted me and gently guided me through the process. There was no pressure to buy anything and he understood my desires for Pumba. A simple fee of $90 for a private cremation and a few hours later I was able to bring Pumbas remains home.There was no joy in the day or the days that followed but the kindness of those at Orlando Pet Crematory will remain with me. They demonstrated a caring nature and did so in a thoughtful manner. It meant the world to me to know that Pumbas body was treated with dignity and respect.

Very happy that I found Orlando crematory, they were extremely friendly and understanding to the needs of our family. I cannot thank them enough for their sensitivity in a time of sorrow in which we lost our family pet of 15 years.

Very Kind and Caring. Thank You

Very kind and respectful staff.

Thursday, July 28th, I had to let my old doggie girl, Serenity, go. She took with her my broken tattered heart. This has been one of the most painful, difficult, gut-wrenching times in my life. I am so very grateful to the staff at Orlando Pet Crematory for making this extremely difficult process a little easier to take. I called to tell them I would be putting my dog down in a few hours, and by the time I got to my vets office, they had called to confirm the appropriate information with the office. When my girl was finally gone, I learned the driver was patiently waiting in the lobby, allowing me as much time as I needed to say good-bye, if necessary. The driver was an excellent ambassador for the company, as he came in and talked with us and explained the turn around time to get her ashes back. They are even delivering her back to me, so that I do not have to make the drive. The costs were far more reasonable than I ever imagined. There was a minor pick up and drop off fee, but that was to be expected, and again- very reasonable. The cost of the cremation was far more afforadable than I imagined.Thank you so much for your excellent care and compassion. While my heart is breaking, I am truly grateful for the service and the outstanding care given to me.

At one of the worst times of my life, the staff were incredibly understanding.

I can only say.... I highly recommend this place... I was in distress over my loss, but they took care of everything.

Some six wks ago i went through my 1st tragedy when i lost the love wife & soul mate of my life we had pita a faithful dalmation for forteen years finally her hind legs gave out after staying with her moma till the end i was faced with the second great tragedy of my life when i 1st spoke to jim i became comfortable with his attitude and aproach to my lose immediately. So i decided they were the rite people for us all,our beloved puppy was treated with the same respect and dignity that my wife was and my thanks to them is immense my words of advice to anyone in your grief if u dont go there for your arrangements u are going to the wrong place thankyou jim & janene keep it up

Very kind and professional people who were so helpful in a tough time. Cant say enough about the positive experience.

Very helpful in a rough time

Never again. No sympathy, uncaring. Called my dog by the wrong name, question arises if I picked up right dog.

Its not the place. Theyre no longer a pet crematorium.

Very caring.

Great Service