Thank you so much for helping our family during this difficult time. Your attention to detail, your patience while helping us put everything in place has been priceless. Terry walked us through every detail needed to ensure our dads last wishes were observed. Thank you π We are forever greatful. Thank you Jan for bearing with my many calls, we really appreciate your time and patience.
The staff was caring and professional in a time of extreme emotional distress beginning with the employees who can to pick up my mother. She had been manhandled so badly by the officer who responded to the scene I was distressed even after being a nurse for over 37 years. The gentleman were so kind and reverential I will never forget their kindness.
Kelly was so compassionate and helped my family through our most difficult time. Her attention to detail made my mothers funeral beautiful. It was an amazing representation of my mothers life. From the memorial table to the flowers to the set up of the tables and food for the guests, the attentiveness of the staff was impressive. I heard from several guests that it was the most beautiful service they had been to. Thank you Baldwin Fairchild conway.
Very happy with the information we received at the funeral home. It was what we were looking for. We will for sure recommend this place to friends and family. Thank you for your professionalism to Ms Tee Rogers.
Beyond impressed with the care and attention to detail. Worth every penny for the care Brooke and everyone here gives.
Everything was nice. We had a 2 hour time slot for the funeral. Once it was over, we felt that we were being pushed out. Other than that, cant complain.
We are so pleased with the service, attention to detail, and preparation that went into preparing my grandmothers memorial. The staff as a whole is caring, compassionate and amazing. Marnie, the funeral director is the best at what she does. She made sure everything down to the details was perfect. Planning a funeral is no easy task, but Baldwin Fairchild along with Marnie took away that stress and put together the best memorial imaginable. Thank you!
Our sincere gratitude to the team. Your kindness and empathetic care through such a difficult moment is much appreciated.
The service could not have being better. My aunt made the right choice when she choose Baldwin Fairchild in preparation for her after-life service. Our family was served by the Conway Chapel. Jan at customer service is a pleasant and amazing lady with quality customer service skills.Marnie the funeral director was flawless: a compassionate and patient person with a great sense of humor. She knows her job and is quite meticulous. Even though she was placed at another chapel prior to the funeral she followed through to see that everything was on point. After the funeral she checked in to see how our family was doing and also to thank us for choosing their Funeral Services.Matt and his team at Glenn Haven was awesome too also the hearse men.Thank you Baldwin Fairchild, your team placed a smile on our faces and joy within our hearts though we grief the loss of a dear aunt.
Everything was wonderful thank you so much. Minister Whilley was the best weβve ever seen. Thank you so much.
2019 has been a rough year for my small family.Three of my close family members died this year and I had Baldwin Fairfield take care of each service and I was beyond pleased with time, care, compassion and personal touches they did for each of my family members. I highly recommend them for your loved ones wishes.Katie went above and beyond my expectations along with Jan & Terry. They did not deal with me like business as usual, they treated me with dignity and respect and like their own family member. Hopefully it will be a long time before I need them again but when another unfortunate day occurs they will be my first call to take care of whats needed. Thank you to everyone involved and I couldnt ask for a better facility and staff β‘
Jan and Allie helped through a difficult time. Thank you for your guidance and support. I would recommend this facility to anyone in need.
Though grief stricken at the recent loss of my beloved wife, I must express my gratitude to Baldwin-Fairchild Conway Chapel Funeral Home at 1413 S. Semoran Blvd. 32807, Orlando, Fl. for the highly sensitive, compassionate, and expert manner in which they assisted me and the family through a very trying time. The Funeral Director, Marnie Gocken, took care of every detail to ensure a beautiful service which the entire family appreciated. Baldwin-Fairchild is the Rolls-Royce of funeral homes.
I just want to share their driver this morning on 408 cut me off forcing me into the breakdown lane. Black van
The most compassionate and kind staff that helped us through this difficult time. I would highly recommend them!
Great service and understanding with my family situation thanks
Jan the administrator and Michelle the funeral director at this facility were very professional and compassionate. With endless questions after my mothers passing they were available and patient with us before, during and after. The funeral services were wonderfully executed not only at the funeral home but at the cemetery as well. My family was very impressed with the customer service all around. Although losing a loved one is emotional and challenging to deal with at the time, we would highly recommend this facility.
Jason made me feel so comfortable in a funeral home where I had to make final arrangements for my beloved husband. He patiently took notes and asked vital questions about me and my husbands life.The viewing was beautiful! All who came were pleasantly surprised for the smile on his lips. The video and music was just perfect.The business transactions went smoothly. His ashes were in a wonderful choosen container for the Memorial service. The slide show was awesome. We had fun and encouraged many from near and far.I highly recommend Baldwin & Fairchild for all my family and friends who wish for a Dignified send off. Nam Myoho Rengo Kyo... Thank you.
I bought a pre need burial plan with Simplicity Plan. When Dignity bought them out, they didnt buy both contracts so I have been fighting back and forth to get the situation handled. My mother died on 7/19/19 and its 8/18/19- almost a month has passed and I havent been able to bury my mother. Im so upset that I have had so many issues. I bought the pre need so that at the end I wouldnt have anything to haggle with.
My dear friend went out in style they even provided a limousine for her cremation.My Christy loved Butterflies & thats what she got..We celebrated her life...If you want a exceptional celebration of a loved one passing...Baldwin Fairchild is the one....
Ms Marine was awsome everything looked great
The people were great and willing to help in any way possible.
The funeral director was great.