Bell at Universal Apartments are special in many ways. The management actually listens to concerns and responds right away. The staff and maintenance are professional and very nice. When you add the amazing workout areas, pool, hot tub and location, Im not sure theres a better place to live! ~ Ron Knight, Resident
I absolutely made the right choice by choosing to rent at Bell at Universal. The process was so smooth and zero stress. Rita in the leasing office was amazing. Always so polite and explained everything in full detail from the very beginning of the process. She definitely went above and beyond to make my family and I feel welcome and give us 5 star service. The property is beautiful inside and outside. We are looking forward to many memories to be made here!
If this isnt the apartment community of choice to call home for a few years, no other community is. The awesome staff is perfectly lead by its incredible manager Madeline and the maintenance team is a residents dream! Lee has got to be one of the most amazing maintenance professionals on the planet and the entire team is always spot on. Not only is the community constantly well kept, its gorgeous and an extremely fun place to live. If you have an issue, it wont be an issue for long because they dont waste a second taking care of your needs. We truly love Bell and know you will too!!!!!
Very clean and beautiful property. Very welcoming. Madeline was friendly and helpful explaining the amenities on site as well as things nearby. I was unfamiliar with the area but felt comfortable after speaking with her. I enjoyed the tour of the apartment she gave me. She was professional but also very personable. The apartments are nicely updated and I like the layout.
The leasing consultant Xavier was so polite and informative. He’s very good looking too. I might ask him to marry me next time I see him. He’s so good looking. I really just wanna live here to see him everyday. 😍 I can’t wait to move in!!!
We have lived at Bell for 6 years and have enjoyed it so much. The staff is top notch and so friendly and attentive. The maintenance staff are always on top of any issues and requests and resolve it ASAP. We can’t say enough about living here other than it’s wonderful. Best place to reside in Orlando!
My partner and I moved in about 5 months ago and we love it so far! The apartments are very clean and totally updated. Tony in the leasing office was so helpful throughout the move in process and has continued to help us with any random questions we may have. Maintenance is always quick to assist us when we need it but there have been no major issues. We highly recommend Bell at Universal!
As a vendor for this property, I can honestly say that this in one property we have thoroughly enjoyed servicing. Management is professional, and makes it clear that they put their residents needs first. They dont take shortcuts to provide any service their residents may require, and its evident that the tenants are very appreciative to be living there. The atmosphere is upbeat, welcoming and friendly, with state of the art amenities that are well maintained and well planned. We are happy to recommend this property to anyone who asks!Sincerely,Lynchs CCC & Restorations, Inc.Jim and Kris Lynch - Owners
I had occasion to spend the night in the guest accommodation at Bell at Universal Apartments. The apartment was as welcoming and luxurious as any well-appointed hotel. Everything I needed was provided. The location was ideal for my stay. Adahlia Thomas, the young woman who was my host, was very sweet and pleasant. She was quite knowledgeable about the apartment community and the area. I had a very lovely time at Bell at Universal.
Madeline was very helpful on our visit to inquire about leasing a new apartment. We are new to the area and this was the first property we went to see. Very excited that we did! Madeline was very knowledgeable and answered all of our questions with professionalism and sincerity. Apartments are beautiful and everything we would want and need!!
These apartments dont feel like apartments at all they feel like a home away from home. I went to visit a friend and they have the best up keep especially with their leasing, maintenance and service crew. Their is one person who has made my day and thats Robert Coley the service manager. He goes above and beyond with everything that he does. From working expeditiously when my friend put in a service request or just just his beyond friendly and family feel type personality. I cant say enough great things about Robert or this apartment staff and complex. Job well done!!!!!
Beautiful community.The location is awesome for theme park fans, like me!. Very friendly and helpful office staff and overall, very well kept complex.The pool and amenities are top notch (free coffee at the clubhouse, another plus). Highly recommend this place :)
Beautiful property! Very well kept and great area! Spoke to Rita she was very kind and gave me a lot of information.
We came to visit on the property’s guest apartment. The apartment is beautiful. The property is beautiful. Special thank you to Rita, she went above and beyond showing us the property and making the process was smooth. Rita thank you so much. We will see you again.
The apartments are stylish with a functional layout. I love the amenities and proximity to the parks, restaurants and entertainment. The maintenance staff is friendly and makes sure they fix any problems right away. The office staff is phenomenal, Tony is the best!!
After living here 6 months, I still absolutely love these apartments. The location is amazing and surprisingly not very loud for where we are located. The property is very well maintained, including an entire resurfacing of the parking lot. The staff is super friendly and helpful! We love living at the Bell!
The Bell at Universal is the best apartment I’ve ever lived in, it’s so well maintained and it’s quiet surprisingly for being right on universal property. I love it here so much. Tony from the leasing office is so helpful and professional! I love food truck Thursday’s and the gym here is so big!!!!!
The complex is beautiful, the apartments are amazing, but since I moved here with my family we’ve Been dealing with so many roaches. We’ve contact the office and they sent the pest control twice and nothing happened. Now there’s even more roaches than when we first moved. We made clear to the office before moving that I’m allergic to roaches to make sure we were not gonna have this problem. I hope they can do something now and send us a new company of pest control.
Ive had the pleasure of working with the entire team at Bell at Universal and I can honestly say they are a top notch group of people! Madeline and Nesta truly care about their residents and keep the community looking beautiful. Highly recommend!
This was by far the best place I could have chosen when I lived there. The staff was amazing from the very start and I never had a problem while living there. Highly recommend to anyone moving to this area.
The apartment is very nice and comfortable! Location is very convenient, near shops and theme parks. Madeline is a gem, she was very helpful and friendly. We recommend this place for anyone seeking a home. 😊
I am visiting from Puerto Rico and am planning on moving to Orlando. I went to this property and spoke to Rita and she provided me helpful information and was very sweet. This property is very beautiful.
Beautiful community with super helpful and friendly staff! Thank you for making my family and I feel so welcomed!
Nesta is one of the best maintenance people ever it was late ac wasn’t working he came fixed super fast the maintenance team here is amazing!!!
Professional staff .. very friendly neighborhood . I have been a resident at Bell at Universal for two years . The cleanliness of the apartment complex is 10/10 .they are super prompt with their maintenance. Excellent service all the way around . I would definitely recommend to a friend .
Beautiful community! I was visiting a friend and she was having maintenance over to fix something and when I tell you I was BLOWN away by the customer service shown by Nesta - I mean it. I’m considering moving just to know that I’m great hands if something ever goes haywire. Nesta, you were a pleasure to meet! Thanks for taking care of my friend!
I LOVE living at this apartment complex. I appreciate the valet trash and how quickly maintenance responds to issues. I would definitely recommend that people come live here; were literally right behind Universal Studios.!
I work with many apartment complexes in Central Florida, and Bell at Universal is definitely one of the best properties I know. Madeline and her staff are amazing!!
Nesta is an amazing manager! Great to work with. Very responsible, professional, and a hard worker. Bell Partners is very lucky to have him.
Rita was very helpful providing me information about the property. She was very kind and answered all the questions I had very promptly . Thanks to her I’m definitely going to let people know about how professional the property is .
Highly satisfied with the amenities and the full staff that work in the front office. Exceptional customer service reps and the manager was very clear informative and very helpful.
Ive lived here for seven years and they have the best maintenance team. They are friendly and efficient. Nestor is awesome!
Beautiful location, I4, 408, Shopping Plazas, plus Restaurants less than 10 minutes.. Property is well kept, Beautiful and Clean..Staff is great and very helpful in any questions you may have. I live on the 2nd floor, no issues, Love my Patio, My Neighbors and location... Again, Beautiful Property with Great Amenities... ⭐️⭐️⭐️⭐️⭐️😃
Having only rented houses, I wasnt looking forward to moving into an apartment complex. During our searches, Bell was the only complex to have everything we were looking for. The move in process was very easy, even through the Covid challenges. Weve enjoyed our first year here and have agreed to resign for another year. Highly recommended Bell at Universal.
I have lived here for 4 years and love the area. Easy access to highways and major roads, food, shopping and theme parks. Recently my place was upgraded with new stainless appliances, lighting, mirrors and shiny new counter tops throughout the apartment. The staff is friendly and quick at answering questions and the maintenance staff is great at taking care of anything you need completed.
Rita was very helpful in the tour. She provided me helpful information and was very knowledgeable about the property. I highly recommend!
The environment is lovely and the tour was very insightful, the consultant gave an informational tour
I want to give complement to Lee the Maintenance Man that changed out my washer! He was very professional when he came in to change the washer out. Im very happy with the servise Bell at Universal provided. Lee did not leave a mess when he finished changing out the washer. He cleaned up behind himself and was in and out. He done a great job!!Thank you..
Coming from another state, the transition has been seamless and the service provided here at Bell has been great! The property is just beautiful and what a great location!
I just moved down here and looking for a new place. I called for information for move in November. I spoke to Rita and she was very helpful with the information about the property.
This is such a wonderful complex to live in. The staff is always quick to respond to any issues and neighbours are super respectful about being quiet. Would definitely recommend!
Tony and Lee are the best in the office and for maintenance… both handle things without issue promptly as well as effectively…
We’ve been living here about a month now and have really enjoyed our experience so far! We’ve dealt with Tony and Carmen in the office, and they are both so nice and caring about their job! The property is well maintained and doesn’t get too loud even backing right up to the parks. The apartments themselves are very spacious. We have loved living here so far!
This apartment complex has been great I have been living here for almost four months and I have no complains super clean and safe nice spacious apartments as well
Maintenance Service member Nesta was quick to resolve our issues. The Maintenance program overall has been amazing as well.
I had the pleasure of stopping by this beautiful property! I was very impressed with the customer service from Madeline, the property Manager. She was super helpful & knowledgeable to help with my questions about the property & nearby area. I would highly recommend this property to others! You wont be disappointed especially if youre looking for an area with things to do. Its located near many retail shops, restaurants, & amusement parks.
Hi Nesta in Maintnence is wonderful & Helpful. Appreciate his kindness and fixing the issues!
I vê been living here for three years and I am very satisfied with the management and the services provided concerning updates and maintenance of my apartment .
Spoke to the service manager Nesta about an issue in my apartment, very knowledgeable individual, polite and calm with great customer service.
Quiet and clean! We’ve had a few basic maintenance upkeep requests and they were fixed within hours! The staff is incredible and we absolutely love living here!
I have a friend that lives in these apartments and I never even thought about moving here until just recently. I noticed a major change and I was told it was due to a new manager being hired. The biggest change i saw as in the landscaping. It has improved tremendously on the property. When I went to ask about moving in here, I was not able to step inside due to not having a mask to wear. Madeline took the time to meet with me outside away from others just so that I was able to get the information I needed. This is something you dont often find when it comes to the property manager themselves. They are usually too busy and send someone else to talk to possible renters. Madeline was polite, professional, and let me know that she would personally take me on a tour if needed for my comfort. A plus in my book.
The maintenance team here is superb! Nesta showed up and took care of our issue like a pro!
My family and I are very happy to remain in this great community. Im sure we will be around for a long time.
Beautiful community, excellent location, superior team, from office to maintenance and spacious apartments! Couldn’t have chosen a better place to call home!!!
The bell at Universal is a great community apartments. There services for garage and cleaning the hallways are excellent also the staff in the leasing office are so helpful. I would recommend for any one to live here is worth it.
Zero stars. I have had millions of problems with management. I have had an issue with mold inside of my closet for six months now. I have had to throw away several items that were valuable to me and got mold because of something wrong happening with the ventilation inside of the closet. I tried to ask management to respond for what I lost and they told me that it was not their responsibility. I have lived here for over two years, and I am moving out because it is definitely not worth the money I pay to live here.
Nesta is amazing love his energy very helpful young man
Great experience here! Excellent location to good restaurants and the parks, easy access to I-4 and downtown. The staff is great, and the manager, Madeline, really knows what shes doing! Highly recommend this complex to anyone looking for a high quality apartment
I love this property but especially Harry in maintenance. He always goes above and beyond with a smile. On top of fixing issues on the first visit, he has always offered help when needed. Let’s acknowledge a great member of the maintenance team.
Amazing staff and friendly maintenance. We want to thank Carmen, she was so helpful with letting us know about the property and I couldnt be happier. LOVE this place!! Thank you guys for the best customer service!
I absolutely love this community! My apartment is great and spacious! It is so close to everything and the grounds are taken care of. The office and maintenance teams are so helpful and always go above and beyond. I am so glad I moved here.
Beautiful place to call home! Great location with a great resort style pool. Most importantly a staff that is super friendly. Tony was very professional and knowledgeable which made my move seamless!! Thank you Tony!
I wrote a review 3 months ago complaining about the noise of builging by Vineland Rd. And the answer was “We will keep your comments in mind as we continue to make improvements to our community.” YOU GUYS need to put isolated windows, we wake up at 5 am almost everyday, earplugs are next to our pijamas every night. 😞😩We need to move but 2 months penalty is a lot .... we will see if we can get to an arrangment.The 3rd floor seems to be the worst, I will send a complaint to their email again.If you have trouble sleeping with noise, get a place somewhere else ☹️
Overall I love living here. The location is fantastic, most of the neighbors are friendly and chill. All the staff Ive worked with are always friendly.The complex is well maintained for the most part, the staff seem to try to do a good job with policy enforcement but also seem to be personable from my experience.Have things always been perfect? Nope, but thats to be expected. Im not unrealistic with expectations and an undesirable experience doesnt make the place terrible, just makes it normal.Living so close to universal is very fun, I feel I can walk to a lot of places easily. There are tons of food options in every direction, the location is honestly top notch. You have everything you really need within a 3-5 mile radius of the complex which helps with gas as well. This was a huge plus to me.They are quite pet friendly, love seeing all the bigger dogs and different breeds.The walls and windows dont do the best job at making it quiet at all times and sound definitely travels easily, so thats a bit of a downside, but I honestly feel the cons are few and the pros are many to this place. Yeah, the cost is a bit higher, but the location is seriously amazing, the apartments are also enjoyable to live in as everything around you is beautiful.I feel safe in the area, I dont mind walking late at night even, just have to be mindful like you would anytime.Unless something drastically changes I have every intention of calling Bell At Universal home for a several more years. I love it here. Just go in with realistic expectations. Theres going to be *some noise*, but unless your neighbors are just inconsiderate it should be minimal. It is apartment living, but the most enjoyable apartment living experience Ive had.
Great Apartment complex. Its located near all the major attractions. The staff is very accommodating to all my needs. I had an issue an the Assistant Manager Recia listen an resolved my problem. I would recommend this complex to anyone looking for an apartment.
The property is absolutely beautiful and so well kept. From the pool to the fitness center is gorgeous. I have to say that Harry is one awesome guy really helpful.
I love living here i have no problem. if I need something theyre always there friendly faces around the apartments just a nice place to be especially when youre single and alone. great to have great neighbors greatstaff and
Called the emergency maintenance line because my AC was not cooling. Leroy returned my call promptly. He came by and fixed the issue. He was very professional & knowledgeable. Thank you Leroy.
Beautiful property with a great staff. Madeline helped me find the perfect apartment. I look forward to many memorable moments.
Staff member was extremely polite while I was inquiring about an apartment over the phone and eager to provide details. I spoke with the same individual throughout, who thoroughly answered my questions and demonstrated superb follow-up skills. Interesting that I was completely ignored after they provided a video call for a virtual tour. Its been over 1 week. Makes me wonder if it has something to do with my skin tone... 🤔There really is no excuse for this other than A. Admitting they completely just lost my contact details from the agents cell phone and the Bell at Universal system and forgot to follow up or B. Some type of prejudice based on physical appearance as I have not submitted any documents and am more than qualified.I am new to the Orlando area and this really left a bad taste in my mouth.EDITI received the response below from the Bell at Universal staff. As I have stated in my original email, they have my contact information already. Its now been 2 weeks with no follow up. I am sorry but I do not believe they are THAT busy. I assume my contact details were lost at this point...
My mother lives there. And she is super happy with the services from one of the maintenance staff Leroy, he is super professional, Polite, and he has excellent service. She is happy to live in this complex.
Great location. Amazing amenities. Dealt with Samantha Bonacci when discussing options. Incredibly knowledgeable and helpful.
The service is wonderful the property is beautiful. Thank you to the Maintenance manager Harry for all his attention. Will recommend
Harry the Maintenance supervisor was great. Very helpful and attentive. Wonderful and beautiful property, definitely recommended.
Great location and amenities. I spoke with Samantha Bonacci and she was extremely helpful and professional. Thanks again!
Ive been living in Bell at Universal for about 2 years I like this community and also I like the staff. You can look to talk with Carmen Cuebas she speaks Spanish and English. She is friendly and know what she does.I recommend this place to live have everything close your home.
Bell at Universal is a beautiful community inside and out!
Id like to boast of such a beautiful property and amazing staff! Recia in the front office is a special gem; very patient and hospitable.
This is a very nice location and building.From the beginning Carmen Cuebas was very helpful and nice to make us feel comfortable not only living in a new place but country (we will be here for a couple of years).My ONLY concern is the NOISE.The noise when yoy live by Universal is AWFUL, at 5 am they start working and it is usual to wake up with the alarms, or engine bombs.. or whatever (you sign on the leasing contract you are aware of this, in case you dont read the contract as I did)So then we moved to the other side of the building, and the cars noise from Vineland rd, is even worse :(The windows are just made of one layer of glass and not well adjusted, so whenever it is windy, you feel the noise and the cold, and the cars, all night long, so we wake up at 6 am every day :)I got some insolation pads, but the building should really make something bout those windows... it is not big deal to get windows for noisy places...
Recia, was great and easy to work with! She answered all my questions when I call and didnt rush me off the phone she pointed out the proximity of the theme parks and shopping areas . She also explained the process to me and what was needed to get the ball rolling. Thanks for taking time out with me !!!!!
This is a beautiful apartment complex and has an amazing maintenance staff, especially Harry Olmedo. He is super professional and get things done in a timely manner.
Had a great tour with Samantha today! Property is beautiful and Samantha was so great and answered all our questions!
I am interested in moving to Orlando again and when visiting Bell Harry Olmeda helped me out and gave me lots of information on the area which I needed. He is a very helpful and kind employee.
Recia did a great job & helped me in every area that I needed. Love this place 💕
Great property with great staff the manager Madeline goes above and beyond if your looking for a nice clean place to live with great location dont look no further this place is amazing
Thank You Recia for your great customer service and making me feel right at home
Really enjoy residing at Universal Apts and will highly recommend. Also, we appreciate assistance from Ms. Recia who makes sure the staff is very prompt and courteous.
Do not live here. These people do not care about you and will not help you. They only care if your money comes in, but the moment you struggle, all the sudden your hands are tied. These people are monsters. Not people.
Had a lot of questions the other day. Samantha Bonacci was so incredibly patient and helpful. Gave me exactly the information you needed.
Pretty property and nice amenities. Recia at the clubhouse was so kind and helpful.
Recia has the most excellent service! Very Helpful.
Beautiful property and great amenities. Thanks to Harry for being awesome.
Beautiful community, Samantha in the office is the best! Great place to live!
Beautiful community!
Recia is detailed and helpful. She answered all of my questions and was friendly.
Great location...friendly staff..especially leroy...very helpful guy
Beautiful community, highly recommend it, great staff and Harry the maintenance tech is very professional and knowledgeable. 👍👍
Grate complex and great customer service Recia was very helpful!
Thank you to Bell at Universal and a special thanks to Carmen. She went above and beyond to help me select the apartment that i needed despite the COVID-19 situation in which apartments cannot be shown. She took her time to describe to me everything with details and guide me through the process. Thank you Bell at Universal for your great customer service and beautiful community.
Service Maintenance, Lee, is quite helpful and efficient. Thank you