Cancelled my fathers flights in June to see his sick mother with no explanation.Scheduled him on different flights at no cost even tho flight prices had risen

Fabulous experience, nothing was too much to ask

No assitance on booking B783BY, delta denied boarding on virgin Atlantic ticket/ booking and now no one wants to take responsability. They ar justo plain thiefs.. i actually feel robed 1300 usd

Nice aircraft. Kinda small seats. Free alcohol and movies. Better than most.

Without doubt the best airline to travel to the States with. Not only are they the best dressed airline- think Pan Am girls- they are well staffed on every flight. The products they serve onboard are tasty. The drinks are free. The entertainment is top notched movies. A nine hour flight goes quickly when you watch a couple of current movies and a couple of favorites. I watched the stewards and stewardesses work like trojans the whole flight. They made it look easy. My particular flight had fifty wheelchair bound passengers that were made to feel very special guests. Excellent service throughout the flight and I can only suggest that anyone thinking of which airline to go with should look no further than Virgin Atlantic.

Overcharge without any explanation! very unprofessional the supervisor and checking counter person extremely rude, and refuse to explain why I was been over charge for my two luggages on top of already paying extra money for my luggages. Supervisor first told me it will cost me $100 extra per luggage and then later he charge me $260+tax. Very ridiculous and unprofessional people working in Virgin Atlantic at Orland International Airport.

Smooth ride and had a good BBQ dinner.