This place should be shut down indefinitely! The technicians lack professionalism as well as experience. Instead of spending money on actually learning how to do simple task, such as manicures, they focused their attention on creating an ambiance. Which does absolutely nothing since ALL of their attitudes suck! Theyre rude and disrespectful as if they have a reputation that warrants any respect. Im convinced they buy the cheapest materials possible. For anyone who has been here and received the same treatment I did...contact the Attorney General and the Better Business Bureau. For anyone looking to spend money here...DONT! Look up the reviews here and Yelp. They suck!Furthermore, after reading the comment the owner left to one of its customers, its no wonder why ALL of the employees are rude. I guess its their policy to disrespect their paying customers! Disgusting!

I have never been so mistreated at a place, I am giving business to. I walked in for a fill in on some hel nails. 1st time there. I guy approached me to have them done, great, that was quick. I begin to feel his negative vibe, maybe he was in a bad mood. He was speaking his language so wasnt sure what was going on, just assumed in the tone, something wasnt right. He began to remove my polish roughly. I said, sir if your in a bad mood please do not take it on me, just want to have my nails done. He said loudly, you want to nails done or not! I said, I did but no thank you, I will take my business elsewhere. He said yo go now! I couldnt believe what just happened. Under no circumstances should anyone treat anyone that was, especially if your running a business. Be pleasant to you customers, it goes a long way.

Ive been working in this shop now for about 15 years theres people on here that I never even seen before thats putting down fake reviews about this nail shop. Even though our sign says walk-ins are welcome you as an adult should know that is always best to book an appointment and I understand the spur the moment pedicure manicures but you are willing to take a risk to step into a nail shop knowing you have to wait and you still get mad when we tell you it would be a 30 to 45 minute wait because we dont believe in lying to our customers saying is only going to be A 5 minute wait and when actually its about 30 to 45 minutes I no longer work at this nail shop because I am actually in the Air Force protecting your freedom so you can write some BS review about this shop and yeah there are times that we are undermanned cuz workers choose to move on with their life and pursue a better career ..those who have been going to us for over 20 years know how good of a job we do if we didnt do a good job we wouldnt be in that strip mall for 20-plus. We dont BS our customers and we tell him straight up the truth.As humans sometimes we have our days especially nail tech that we dont like to talk or we feel that you want to relax while youre getting a pedicure and manicure you dont want anybody bothering you but if you do talk to us we will talk back is that simple.Its funny how when the employee write a review about other people writing bad reviews about us and not knowing who they are saying that we disrespected or is unprofessional to defend our nail shop from these bad reviews....we cant put in our two cents in.AS FOR NARA this is not harassment this is just stating the facts you came into our shops a lot of times I remember the times when you are very picky and one of my friends was doing your pedicure he polish all ten toes even asked you before he polish your toes, did you like the color you told him yes, after he finishing polish all your toes you said you dont like the color anymore who does that.. Ive done your nails a couple times too I was always nice to you theres times when you did push the lines a little bit but Im a very laid-back person and you know who I am Im not shy about putting my name out there...its not that were rude to customers its just that we know how much were worth and sometimes money is not that important to us in a sense that we put up the peoples nonsense ..I am very happy to serve the people thats been coming to our nail shop for the past 15 years Ive been working I just had to put my review in because thats the right thing to do at least try to defend this business and and this is no way harassment to any of the bad reviews left on here I just want to put things right

This is not the place to go if you are looking for good quality. David does not take the time to do what the customer asks them to do such as the shape of your nails. All of the reviews listed here are very accurate, and I wish I would have read them before I spent any money here. The staff is rude and unprofessional. As you can see with their reviews their responses are rude and they do not care about customer service.

I cant say I am impressed by their product. But to read the other reviews, Im glad Im not coming back again. Customer Service is key in any industry now a days and the fact that you are responding to your customers (former customers) this way is disheartening. I just wasnt completely satisfied, but realizing other people are experiencing what Im experiencing I have to agree.

On Saturday, I got a $35 no chip manicure from Lee Nail. On Monday night, all the polish came completely off. When I called to discuss this with the manager, she said they have a three day policy, even for no chip, and that the only way she could fix it was if I came to the shop the same day. Unfortunately, I live about 45 minutes away, and this was not feasible, although she kept insisting this was my only option. She also hung up the phone after I asked to speak with someone else. Completely and utterly unprofessional and unacceptable.

Never heard or seen a nail salon that has such HORRIBLE customer service. Employees are EXTREMELY rude and UNPROFESSIONAL! Not to mention the polish selection for non-gel manicures is limited to 10 year old red, red and darker RED thats clumpy and crusted and should not even be used. No one should ever go to them for services because they do NOT deserve the business!! If I could give a NEGATIVE star, I would!

Seriously, take the Walk-ins Welcome sign off your door. I have tried 4 times to stop in for eyebrows, the first time I waited 30 minutes. The second time I was told there wasnt time (at 230pm when they are open until 8pm) and the last two times she couldnt even give me an estimate. Every single one of these times there has only been 1 male technician and 1 female technician. Place is COMPLETELY empty with exception to the client they are currently working on.As I sit in the parking lot writing this frustrated review I have watched 2 other women walk in and come immediately back out and head back to their cars. All in a matter of 6-7 minutes. I wish I could record this for the sole purpose of this review.Staff up, or make sure your sign reads By appointment only.

Me and grand daughter had a great time and the people who helped us were the kindest people ever. I hope we come back 😍😍

To Mr. Long Pham: In case you didnt know you cannot leave multiple reviews. Only 1 review for a verified account. You and your employees are unprofessional and rude to customers THAT is why you have bad reviews. I am much happier now that I am no longer berated and disrepected by your staff. PERHAPS IF YOU FOCUSED ON YOUR STAFF AND THEIR CUSTOMER SERVICE SKILLS INSTEAD OF LEAVING RUDE REPLYS TO UNHAPPY CUSTOMERS YOU COULD FIX THE PROBLEM but I forgot you as the owner ARE JUST AS RUDE AND UNPROFESSIONAL AS YOUR EMPLOYEES. You can say whatever you want but if all your reviews are bad that speaks for itself! YOUR ONLY GOOD REVIEWS ARE FROM YOU AND YOUR EMPLOYEES replying to bad reviews. NOTHING BUT BAD REVIEWS ABOUT YOUR RUDE EMPLOYEES AND UNPROFESSIONAL BUSINESS. Im not surprised about their conduct and behavior when the owner himself is so rude when addressing customers online. ......your employee David is unprofessional and rude to customers. If I could rate this a ZERO STAR I would. The way he speaks to customers is UNACCEPTABLE. He cannot cut cuticles or shape nails. Since he did not ask how I wanted my nails shaped, I asked him if he could reshape my nails to make them square. His response next time tell me first so you dont waste my time. Do not waste your money. There are 15,000 other nail places close by, do not go to this one!

So I wish I would have read these reviews before I spent any money at this place. The salon is dirty and has a funky smell that Ive never experienced before. The technicians are more interested in speaking with eachother rather than asking their clients how they like their nails shaped or if they even want them cut, spoiler alert, I did not. These little things dont matter to this staff.I was speaking to the girl that was sitting next to me and said she didnt know why she even came back there because the last time she was there one of the male technicians yelled at a woman and told her to get out and no one wanted to do her nails anymore. Wow, that seems a bit dramatic for a nail salon.All in all this place is the worst. Smelly, rude, unknowledgable employees. Id rather go to the petsmart down Lagrange for better nail service because I promise you none of these employees would ever get hired there.Piece of advise to customers and myself, if everyone looks miserable and unsatisfied like the few customers that were in Lee nails of orland park, did when I walked in, RUN, RUN FAR AWAY.

Employes are RUDE, extremely Disrespectful talk down to paying consumers. Management very unresponsive poor customer service. Orland Parks down scale nail salon. Unsanitary, poor ventilation smells like sweaty FEET. Dont patronize.

I live in the city, and have visited many nail places all around Chicago. I work down the street from Lee Nails and i needed a cut down and color change for an evening out with friends, so during my lunch break i came down to Lee Nails and was given the best service i think Ive ever received anywhere in the last 15 years Ive been getting my nails done. The wait was not long at all, I think i spent more time choosing a color than i did waiting to get serviced. They had a vast variety of colors and brands, both no chip and regular polish. Darks, Reds, Pinks, Neutrals, Greys, even Neon colors. (I personally use regular polish as opposed to no chip because i change them often), when I read the review that they only had a few colors, i had to question if it was the same place i went to. lol First thing i noticed was that the technicians spoke ONLY ENGLISH, to customers and among each other and spoke fluently so it wasnt hard to understand a question or request or feel as though they were talking about you or a customer which was a PLUS. At least for me, a lot of nail salons in the city have very little English speaking capabilities, and often spoke in foreign language when speaking to each other. The nail tech (which i cant remember her name, first chair in the center row) was very polite, and tentative to how I wanted my nails. I had them very long and coffin shaped and I wanted them short and squared and she did a very good job at doing them exactly how i wanted I was quite surprised and pleased with the outcome, she cut and shaped them to my liking and not how she felt like doing them which is another thing Ive experienced many times before in other locations. She even offered to apply a later of gel coat on my nail tips which most salons charge more for that. I also got a color change on my toes as well which was also satisfactory. While I was sitting in the chair, I can hear the other techs speaking to the customers and in a very friendly and polity manner. I didnt see or hear any nasty remarks or feel any negative vibes at least during my visit. An elderly woman was getting a pedicure and the tech who was servicing her was helping her and assisting her getting in and out of the chair. When it came to paying for services, I was surprised at how affordable it was. I had went to nail salon located in the same plaza as my work office building and paid $30 for a color change on my hands and feet ( not including tip), Lee nails only charged me $18. Which is $2 more than what i pay in the city but i was happy with the outcome and the service i received i gave a nice tip :) I even considered giving up my regular nail spot Ive been going for the last 6 years to coming here as to how pleased i was! So when i read these reviews I was a little thrown off, I didnt experience any negative attitudes, or badly done nails. If you think THEY were rude my advice stay away from any salons in the city because alot of them dont abide by the customer is always right rule and alot of techs will do your nails how they want to and you will leave very dissapointed lol. My nails are still looking good after 2 weeks and I have regular polish on my nails. But Ill be coming by soon :) Thank You Lee Nails

Every time, ive stopped in this place, they are eaither closed for family things, or never have anyone to do nails. Not sure why they are still open, cause ive stopped in at least 5 times, and they have told me, no one is there to do a full set, can i come back later? I mean why would i do that??? There 15,000 other nail places. When i want my nails done, its not usually at someone eles convenience. I find it strange, they are still open. Ill never go again. Tired of being turned away.

In the case of Miss K. Fusim, on behalf of Lee Nails, we are truly sorry that we can not serve you when you come in. An advice to you is to make appointment next time. I (David)will give you a 20% off, as a form of apologize. We closed at 8clock, which mean we take our last customer around 7:15 or 7:30 is the latest. We all have a life beside work. The reason why we still around after 25 years is because we have great customers. At Lee Nails we treat all our customers with respect and being as helpful as we can.In the case of Miss Carly M. I am sorry that your NoChip came off over the weekend. Honestly, ussually of our NoChip do last for 2-3weeks. There are many reason that your nochip came off, which I dont want to get into. However, Even though we not guarantee for the entire 3 weeks. But we are very good about fixing, If its cheap in couple days and you come back, we are more than happy to fix it for you. I am sorry that you live too far. But I do not appreciate you given negative review just because you are unable to come back to get it fix. We are running an honest business and your review is not thoughtful, not truthful and unacceptable.We are trying our best to serve our customers but we can not please 100% of our customer requests. Which I am truly sorry. However, We will try to do better. Thank You for being our loyal customers over the years. your business are greatly appreciated.

Very cozy

This shop is closed.

This place SUCKS!!!