Stay clear of this business! I had a cracked windshield. When I called to schedule the replacement, I told them that my vehicle had safety features (brake mitigation, lane assist) and asked if replacing the windshield interferes with those systems. They told me it would not. Well now those systems don’t work. Took it back today. They looked at it, drove it, and confirmed these systems don’t work and I will have to take it to my dealer. I asked who is responsible for that bill and they told me they are not liable for fixing it. I called the dealer and they said if they used an after market windshield (which they did), it is likely blocking the camera. So now I have to have a new windshield installed by the dealer. HORRENDOUS business practices!Response: I was NOT told anything of recalibration. Like I stated, I specifically asked if replacing the windshield would cause any issues with my vehicle’s safety features and I was told it would not. I also have all my paperwork and there is NOTHING that says it would need recalibration. And why would I need to call for you to help when I was there today and told you would not help?? That’s specifically why I came in!!Edit: If you want insight into how this company operates, all you have to do is look at some of the poor reviews here and see how the owner responds. I should have looked prior to going there. His responses says it all…
As a small business owner myself, I want to give Bob and his team at Omaha Glass Pro a HIGH 5 for their on-going support of our needs when it comes to windshield repair / replacement. In addition, want to thank him for donating (2) windshields to support our Golf Shot Challenge as we were hole sponsors at two different events this past Monday in support of the Real Estate Community. Our efforts helped raise nearly $1,000 for the Habitat of Humanity and Rejuvenating Women organizations. Not only does OGP provide great value, they stepped up in our community efforts as well.
So unfortunately I had a side window in my Honda CR-V get broken late Friday Night, it was still cold outside and I needed a window Saturday morning. I found this place on Google and they could get me in. At first it seemed like a decent place, a lot of employees, decent waiting room. After I got my car back I noticed a rattle when ever I shut my door, I figured it’s probably just some left over glass no big deal. The rattling continues for months but the window works so I don’t mind. The other thing I noticed after getting it back was there was a lot of cold air coming in through the door handle. At that point I thought they probably forgot to put the vapor barrier back all the way no big deal. After several months with increased road noise, air coming in the handle and a rattle that sounded like the window was going to fall out it did. My wife went to roll down the window and bam, now I am mechanically inclined and decided to take a look, sure enough a bolt fell out of the track. Obviously didn’t get tightened when they installed the window. Then I notice whoever did the installation just tore all of my factory vapor barrier away. The window coming off the track caused substantial damage to the track itself which will need to be replaced and I guess I’ll have to go to the dealership and see if they can get me a new vapor barrier. I would never recommend this place as my $109 window will likely cost me $400 when it’s all said and done.
I took my car for a chip in the windshield to be filled. Shortly after they took my car around they told me they ran it into a truck in the parking lot. First they told me to not put an insurance claim and they said all that was broken was a tie rod and they were going to fix that then to come back the next day and they would do analignment. I suggested taking it to a mechanic for an inspection they refused said they would not pay for it if I did take it.They said I would get a new windshield too. They put the tie rod on and I brought the car back the next morning the owner said he could get a rental car but I would need to come back for it if he got one I live 40 minutes from the location. After that the owner employees were extremely rude and degrading to me, I could not work with them and be nice anymore I wanted to file an insurance claim, they refused to give me their insurance they said they would not be able to take the car for alignment for a few days. I ended up having to file an insurance claim I never heard from the company again. Needless to say there was thousands of dollars in damage not just the rod. Do not send your daughters here they will take advantage if they get the chance.
Customer service was amazing. They got me in for a rock chip repair very quickly. Bridgett at the front desk was so friendly!
I had a rock crack my windshield during a road trip and needed a replacement quickly so I could stay on track with my trip. Omaha Glass Pros were super friendly and accommodating and got me in quickly the same day I called. They were honest and upfront with me about the process and condition of my new windshield (minor scratch on it from transport/storage, knocked a few bucks off!) as well. The work was well done and I was back on the road in no time. Thanks everybody!
The staff was very friendly and prompt. I was greeted upon walking in and was given an ETA for repair which was spot on or possibly even faster. They had my vehicle fixed up and I was out of there quickly. Will be recommending to others and will return if the need arises.Thanks Omaha Glass Pros!
Aweful business manners! Had an appointment this am for window tint on my car. Made this 10days ago. Got up early fought rush our traffic got there @7:15am. Was told it would be finished by late morning. I finally called THEM about 1230 and was told they were about to start on it? Really?? No courtesy call to tell me they hadnt even started? No apology?I had to arrange for ride both ways? No help, no explanations? Do you really want to waste your time and be disappointed when they take the excitement out of your expectations? Think about these things and remember there are lots of places to do business with that will treat you like you matter. Im a disabled Vet and will spread the word to my fellow Vets not to do business with Omaha Glass Pros in the end, I have an appointment Monday with a shop that is 30.00$ less than these guys with lifetime guarantee!
Great place. I was in and out quickly and the price was awesome.
Everyone I dealt with at Omaha Glass pros was very professional and friendly. I was able to get an appointment the same day to have my windshield replaced. It was done at a very affordable price. I will definitely come back in the future for other services.
Great place to deal with. Super fast service. Was heading out of town and they couldnt do anything onsite install for us but got us in first thing the morning we were leaving. Were done in 45 minutes. Best price around. No reason to look anywhere else or price shop, they beat everyone else hands down.
Been here for both my windshield and sunroof. Both times I was given excellent and timely service. These guys are the best
Did a great job at a much better price than any one else we called. They got it done very fast, thought we did need to come back to get it reprogrammed (to get the auto up to work) they did that at no extra cost the very next day in just a few minutes. THANK YOU!
Omaha Glass Pro will be the only place I recommend for windshield replacement from now on. They quickly replaced my cracked windshield and even saved the state park permit from my old one and put it back on. The price is better than most I called and the staff was so friendly and professional.
Very quick and courteousRepaired my windshield chip in less than15 min and even repaired a 2 nd one I didn’t know I had
I have used the team at Omaha Glass Pro on multiple occasions to repair rock chips and tint 3 different vehicles throughout the years. Each and every time the product they delivered was top notch, their team was knowledgeable and friendly throughout the whole process. I would highly recommend Omaha Glass Pro and will use them again in the future.
I brought my Nissan Rogue into Omaha Glass Pros to get a rock chip fixed in my front windshield! The staff was extremely professional, friendly and super-fast! Shop was clean! Will be going to them for all my windshield needs from now on and will be recommending them to everyone I know!
Great service and great prices. In and out fast friendly service
Did my research and calling around omaha. The service here was quick, the best price, and pretty friendly service. I recommend and will be back again here when needed.
Been here three times now for different vehicles window replacements. Of all the places I have checked in Omaha, these guys beat their prices hands down and have always taken great care of me. Scheduled replacement seems to take about an hour. Its nice when the replacement is cheaper than your deductible
We had our front windshield to a Van window replaced. When we got it backed the glass looked great, the windshield wipers how ever had a hole puncture in them. When we came in to have them fix it, Taylor’s attitude problem let us know how much their customers mean to them. When we asked for The manager he completely avoided any conversation about what was being done about the problem and just took off with the wiper. Comes back to replace it with “just grab the cheap ones” . Now we are rocking windshield wipers that are too big for our van..... thanks for the quick fix, I’d suggest spending the extra $30-$50 and going somewhere else.
Made an appointment with this company and they took care of me in an hour. Was amazed by how fast they were able to get me in and out. Also, the tint job they did on my corvette is pristine. No bubbling or scratches or flaws as I know this can be common and expected. The staff was awesome and they were careful with the car. This is the second car Ive done with them and recommend this shop to everyone.
Extremely professional and timely. Was in and out in 10 minutes with a Rock Chip repair! Looks like new! Ill be back!!!
Called to get a windshield, and didnt know there were 15 different ones for my vehicle.. they helped me to get the right one by giving them the VIN Number. So get your VIN Number, and give them a call..they will get you what you need!Thanks guys!
VERY quick, courteous, and cheap. You cant ask for a better place to get automotive glass work done! Work is very clean and looks amazing, and even if you had a problem they have a lifetime warranty on most of there work. These guys do tons of aftermarket work (starters, radios, tint, windshield replacement, repair, speakers, back up cameras, etc.) 5/5 the only place I trust to touch my windshield.
Ive gone here twice now for windshield replacements on two different vehicles. I was very pleased with the whole experience both times. They straightforward on price and process and get you in and out Im a very reasonable time.
DON’T WASTE YOUR TIMEI called July 31st, got my quote and scheduled my car to get its tint done August 9th. I show up just to be asked if I made an appointment and to be told they can do the 20th. BUYER BEWARE!!!
I took my wife’s van in to have the windshield replaced after a rock hit it on the interstate. Scheduling was easy and fast. When I brought the car in it was immediately taken back and started on. The windshield was repaired quickly and looks great. I would highly recommend.
This is the second vehicle I’ve brought to Glass Pro, they are super fast and friendly! Great customer service! Will definitely be bringing more vehicles to them! They have gotten us in right away each time and the results turn out well!
Very helpful, friendly and knowledgeable staff!! Best price I could find in town for a new windshield!! Would definitely recommend Omaha Glass Pro.
Great company, highly recommend. They transferred a remote starter from one vehicle to another cheaper than others. The work was satisfactory and they even completed it ahead of schedule. I didnt know companies like this still exist in the auto world. Great!
Got my windows tinted and remote start installed. The guy at the front desk was super nice and really helpful! The quality of work looks amazing! They got everything done in a timely manner and didnt break the bank! Will be back for sure!
Daughter got her car done there. Great place great people
Scheduled a windshield replacement & usb charger port install. Both done in 45 mins on the dot. Service tech double checked where I wanted it installed as I didnt specify like an air head lol. Little things like that are appreciated.
We tried to use this business for our drivers side mirror repair.After 3 tries of them trying to install it (kept breaking the mirror) & almost 2 weeks of not having a mirror or hearing back from them, we picked up the part and went to another shop and had it installed in just over an hour. The young gal at the font was extremely rude, unprofessional, and dismissive.You were recommended to me, but I guess my job wasnt big enough for you.
I really wanted to rate this place higher, but in the current pandemic situation I just couldnt do it. I went in last week for a quick chip repair on my windshield. The staff member was upfront about the cost and estimated time before they started, which I greatly appreciated.However, I saw at least 6 different employees (at the register, in the back office, and directly helping customers) during my short time there without a single mask in sight. This is the first business I have seen that did not even have a mask required for entry sign on their door (and the city-wide mandate is still in effect). Comfortably maintaining social distance was difficult. I am disappointed because their website outlines their COVID precautions, but I felt like none were being taken in the store to help flatten the curve. I have visited other car places that have taken many precautions to make guests feel comfortable during this ongoing pandemic. Im sure the staff is great and the service is wonderful here, but for now, I will be visiting other businesses that are better helping the community beat the pandemic.
Ive had my windows tinted, remote start installed, and windshield chip repair here. All have been great!! Decent prices and quality work!
They are TOP NOTCH!!!! They had done in no time flat! Thank you very much!
Always a great service. Great prices.
My truck got broken in to a few days ago. I was recommended to use Safelite to get my window replaced. Safelite was going to charge me an outrageous amount of money...I called this awesome people at Omaha Glass Pro and they got me a way better deal. These people know what they are doing and I highly recommend you guys come here. Great service, great customer service. I will be coming back for some customizations in the near future. Thanks for all of your help!!
The team at Omaha Glass Pros was timely, professional and friendly. I needed a quick fix to my rearview mirror and they were happy to help. Thanks so much!
Had windshields replaced on wife and daughters cars, got a rock chip repaired on my Tahoe for free! Prices were very good, very happy with my service
Have nothing but good things to say about Omaha Glass Pro.The staff are always kind and courteous when dealing with my elderly dad. I am very grateful to them for that. I would highly recommend them.
Above and beyond excellent customer service. I will be recommending them to everyone. Thank you very much
These guys are awesome. Fast and very professional. I will use these guys from now on for and glass and tint. They even do remote starts and car stereo stuff which is great to know.
I made an appointment on Saturday June 5,2021 and I was there at 10am on Monday 7,2021, these guys are Top notch, I have an 03 trailblazer, they said 2 hours Ill be in and out and sure thing, they answered my questions, professional quality service I was looking for my for, I should have had my windows done here to pass the time, I am currently staying with a person who claims to be bipolar, they have been absolutely mean,they are a therapist and just wanted me to have an bad experience with their negative attitude, i should have gotten my windows tinted just to stay away from this nut case woman, but that is neither here or there, sorry cartoys denver this guys here at glass pro has you beat! They are simply 1 of a kind and the next time I come into omaha,and I hope that omaha is listening, come to glass pro off of L street, they made me smile and I dont even live here. I live in Denver co !!!!I wish I had gotten my windows tinted here, darn! :)
I have come here a couple times now for rock chip repairs. I drop in without an appointment and both times I did not have to wait long. Very pleased with the quality of the work as well.
Second time I had to get a windshield replaced at Glass Pros. They do a great job at a reasonable price.
They replaced my the metallll frame fir my sunroof and replaced my windshield they did a beautiful job and they where very nice and pleasant id Ill tell every i know to go there.
Fantastic service!! They came to my home, took my van in and replaced the windshield while I was homeschooling my kids and brought it back good to go!! Use them everything i need a new windshield!
Mike does the window tinting here and he does a fabulous job! Great prices & fast service. Will always come back to him.
They got my vehicle in right away with no appointment! They did an amazing job, friendly staff, great pricing, and helpful.
Got a Solace remote start system installed by Bob and his team. Original one we got installed was a little more complicated than we were looking for so they put a different system in for us that was perfect for our needs. Very impressed by their work and their willingness to help us out until we found what worked for us.
I had a list of things I wanted to do for my boyfriends truck, he needed a new switch for his window controls and a new mirror also wanted to get some speakers for his doors and also planned to get a sub and then possibly bring my car in for some sound improvements. They just seemed like my business was not important to them. I got the switch put in for the window and was pleased with that. Then asked about getting a price quote for some speakers and setting up an install date and the guy said bring your boyfriend in and he can tell us what he wants. Umm scuse me I said I wanted to get the speakers what you need to say is we have time on x day and come in we will get you taken care of. Then I asked about the mirror and he said they would need a deposit which is fine since they have to order the part, think he asked to make an appointment for that? NOPE! Im just disappointed they seemed too busy for my business or to accept my request on putting speakers in my mans truck, so I guess we will go to another sound system place and spend thousands there. 🤷🏻♀️
Super friendly, fast and professional! Highly recommended them!! Reasonably priced too!
This is the second time I have gone to Glass Pro to repair/seal a chip in my windshield. They are quick and do a great job! They are friendly and professional and I will always go there for any of my auto glass needs! Highly recommended! Thank you Glass Pro for fixing me up!
We take all of our personal and company vehicles to Omaha Glass Pros! They are reasonably priced and the best guys to work with. Super fast too!
I took in my car to get a remote starter installed, but was sorely disappointed when after 8 hours of not having it, it still was not complete. When I went in to get it at around their closing time (5PM) they told me 20 minutes and it’d be done. So I sat down and waited... 3 hours later it was ready, but done poorly. Not only did I waste my Friday night trying to get my car back, but also had to pay $60 dollars more than the online ad. On top of that I was told I could no longer use the auto lights. I would never recommend this service to anyone I like, and never plan on using this company again. To add to my frustration I personally contacted the owner, Bob Dixon, he was no help, he was unfriendly, and didn’t believe in the “customers always right” saying. When he told me I didn’t know what I was talking about when it came to the ad he made.
Had a chip in windshield. Got me in right away!! Polite and helpful and at a very good price.
Repaired my chip fast and I can barely see it! Great service!
Excellent work, friendly knowledgeable staff, and they got me in and out super fast!
Very quick and efficient. Cant believe how nice my windshield looks. Thanks!!
Had to replace my front windshield and Omaha Glass Pro did and absolute outstanding job. They had given me a quote and there actual price was below there quoted price. The place is clean and well kept. The staff are friendly and knowledgeable. I highly recommend these pros to anyone who needs auto glass fixed or replaced.
Always get good value for my money. Had an alarm put on a vehicle. Love it
I highly recommend this company. The sunroof on my uncles vehicle was broken in the recent storm, I immediately began calling around and pricing companies when a friend of mine recommended this place. Their price was excellent, craftsmanship is superb, and they actually had it done in half the time they quoted me which is always an awesome thing.I highly recommend this company to anyone who is in need of glass repair on their vehicle, I worked with a gentleman named Shawn who is in the picture, great guy to deal with, all of the staff I interacted with were friendly and cordial..
I needed to get a chip in my windshield fixed on very short notice due to selling the subject car. The staff as Glass Pros worked to get my windshield repaired the same day I called. Highly highly recommend.
Great Price. In and out in 1 hour.
Great customer service and very quick will be returning customer very happy...
Great service! I walked right in & the service was done in about 20 mins. I will use Omaha Glass Pro again & recommend to all.
I will recommend you to everyone I know. So satisfied.
I stopped in without an appointment to get a star in my windshield filled. The receptionist was so friendly and accommodating. My wait was less than 15 minutes, and when she came to tell me it was done - she said it was no charge. Wow!! This completely made my day!! I have gone to have windshield repairs and replacements here before, and this place has always exceeded my expectations. This is the only place I will go in Omaha to have windshield work done!!!
Omaha Glass Pro took a call from me regarding a chip in my windshield and had the repair complete in less that 20 minutes from the time I dropped it off on the same day! That’s what I call quick, quality, super affordable customer service. Thank you Omaha Glass Pro.
Absolutely amazing service, as always, from OGP. In and out within 20 minutes for a chip in my windshield. These wonderful guys are always clear and knowledgeable. I won’t go anywhere else for cosmetic auto needs. Once I see a chip, it’s off to Omaha Glass Pro! Every time! Thanks again guys!
They did an amazing job with our remote start. We took another car there today and 3 of our friends our getting it installed next week with them. Highly recommend pro glass
Tech did everything he could, unfortunately not able to deliver a quality product on my vehicle. I would never recommend this place to any friends or family
Went in to fill a rock chip and they were quick with a great service!
They were awesome. Went to get window fixed it was off track. They fixed it and didnt charge us. We will be going back as they were very friendly too.
4 time repeat customer. Fast, Quality service, cheaper than the competition.
Always willing to help. Doing quality work for a fair price. Glass pro is the best!
As a small business owner with a fleet of 20+ cats, I stumbled upon Omaha Glass Pro earlier this year and Ive used them on multiple occasions to replace windshields and repair rock chips. Great value and great quality of workmanship. Highly recommend them to those needing windshield repair/replacement.
Tinted both our suv Broke windshild did it in hr same day I called.
Just tried these guys for the first time and they were incredible. They repaired my windshield very fast and efficiently. They were friendly and professional. I am impressed and will definitely use them again!
Prices are fair and the staff is really friendly and attentive
Amazing, starting with a call that was very pleasant to the service that they supplied. I will pass the word that this is the place to go hands down. My complement to this business
Good service. Didnt get wipers on correctly but fixed it promptly as soon as I told them about it. Price was great. Recommend them highly.
They did a terrible job of fixing a chip and of course my windshield cracked. They would rather replace a windshield for a higher price when it cracks of course. I had another bad experience with them years ago. I will never use them again.
WARNING!!!! HORRIBLE COMPANY HORRIBLE SERVICE! I took my new car to have my windows tinted. They did a horrible job, they offered to redo them. They didnt even fix all the mistakes from the first attempt. Asked for them to remove the tint and refund my purchase. They agreed after being treated rudely by management and the so called tinter . So you would think we could part ways. No they left all the glue on my rear window, glue on every window. All I wanted was the service I purchased or my car returned the way they received it. IM STILL REMOVING GLUE!!! DONT WASTE YOUR MONEY!!!
Staff are super friendly. They greet you as soon as you walk in and any time they walk into the lobby. Lobby was clean and smells great. Had wife bring in a vehicle with the kiddo and they got her checked quickly and out just as fast. Excellent work!
Very professional from the time you walk in till the time you leave. Great quality stress free work! We are lucky to have them in the neighborhood!👍👍
I WANT TO FIRST START WITH THIS REVIEW ISNT GOING TO CHANGE THAT THIS IS A 4.7 ALMOST 5.0 STAR COMPANY. THIS COMPANY IS AMAZING! I HOPE THESE 5 STARS WILL HELP BRING IT UP TO WHERE IT SHOULD BE!!! AT 5 STARS! 😎😎 ‘CAUSE THIS IS A 5 STAR ⭐️ COMPANY!EVERYTHING WAS PERFECT FROM THE INSTALL OF THE WINDSHIELD TO THE STAFF >> EVERYTHING ABOUT THIS PLACE IS 110%. THEY ORDERED THE WINDSHIELD ON FRIDAY; IT WAS HERE TUESDAY AS PROMISED AND INSTALLED BEFORE 5 PM TUESDAY.ALL I CAN SAY IF YOU GO TO ANOTHER GLASS/TINT SHOP >> YOU ARE NOT DOING YOUR RESEARCH AND KNOW THIS COMPANY, OMAHA GLASS PROS/ THE STAFF/OWNER/MIKE/MORGAN~ THAT YOU ALL ARE GREAT AND APPRECIATED. YOU CANNOT GET ANY BETTER, PERIOD!THANK YOU TO EVERYONE AT OMAHA GLASS PROS~~ YOU ALL MADE MY LIFE BETTER AND EASIER! YOU ALL DESERVE “BEST OF OMAHA!”PS: you may want to add beer to your waiting room lo
Had my windows tinted, got it done fast looks great . No issues at all
Fantastic pricing, swift and friendly service and quality work. I will have ALL my glass done here! Thanks OGP.
Is very helpful.
Everyone here is friendly, services are prompt, and easy!! I will never go anywhere else for window type services. I’ve gotten a windshield replaced here as well as a couple of window tints and a rock chip repaired. Best prices in town hands down!
I have relied on Omaha Glass Pro for a number of windshield chip repairs. This most recent chip (June 13th) seemed worse than average--looking like one that would not be able to be fully repaired. However, they did a fast yet excellent job and I can honestly not even see where the chip occurred. And yes, the price is outstanding for such a service--and no coupon required. I appreciate another job well done and I will see you the next time my windshield needs a quick fix. Thank you for your service!
Very mean and very rude people! If that’s what you are looking for go for it, they are the best fit... when you ask a question probably they will either ignore you or they will say : “ I don’t know”.