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Auto Glass Now Omaha
3503 S 84th St, Omaha, NE 68124, United States
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Auto Glass Now Omaha

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Hi
Review №1

*EDITED REVIEW*We reached out to the email provided and they took care of everything! Redid the windshield and it looks SO much better. They also fixed the speaker. Thank you for reaching out and fixing up the sloppiness. I just wish it was done correctly the first time..**Sloppy Rear Windshield Work**WOW. I cannot believe this place!!!! My little sister took her car in and she came back with a BLOWN SPEAKER and a mess in her car (photo with the glass was after she had already cleaned up). What kind of professionalism is that? It’s not just some generic sound system either it’s a Bose sound system. I’m shocked. She said she spoke to the guy about it and he said it’s not their fault??? Sir. This speaker was fully functional when she drove the vehicle in, so tell me again how it is not your fault? Went in for a replacement rear window and it’s not even correctly placed!! When you turn, you can hear the glass shift. Poorly sealed and the work looks so sloppy. To top it all off.. they left glass pieces inside the car and black hand prints on the beige interior.. such a disappointing experience.

Da
Review №2

Purchased used SUV for son, had it immediately detailed and then dropped off for a windshield. When I picked the vehicle up the inside was filthy, leafs and lots of old scraps of black urethane all over the floor, dash, console and steering wheel. Was given the opportunity to bring back to be cleaned but I declined because I did not have time and the distance was further than I wanted to travel again. Ended up cleaning it myself to insure it was done properly. Did resent cleaning the inside of a vehicle that I had just spend $200 having detailed the day before.Outside I found two gobs of black Urethane of the roof above the glass. Also two scratches along the drivers door window frame, one forward and a second (continuation) towards the rear. Having just purchased the vehicle I had looked it over thoroughly before buying. These scratches are at eye level and very noticeable, not something I would have missed.I have replaced many windshields over the years and not once, until now, were issues like this ever encountered. Crossing my fingers there are no issues with the install.

om
Review №3

I stopped in because I had a small crack in the windshield of my Jeep Grand Cherokee. Teresa had one of the techs check it out in the spot. He said they could fix it and less than 30 minutes later I was on my way. $65 and I dont have to worry about the crack growing any larger. Great experience!!!

gr
Review №4

The service wasn’t explained as a “first come first served” business, so needless to say my wait was long. The first one and a half hours the 3 bays only had one tech working on cars. My car was in the bay for in excess of 3 hours. They explained that the windshield trim was unique and they had to modify some clips to make it work for reattachment. I wish they would have call me over during the procedure and shown me the issues. They ordered a windshield with rain sensor even though I had emailed them during the quote process that I Did not have that function. They discounted the service by $20 for letting me have this installed rather than reordering. Upon completion the tech was very gracious and explained the length on the process and how he had to make other clips work for my unique windshield trim. The service was not up charged for this additional tech time which was unexpected. The biggest problem was that on the way home from the install, the top windshield trim piece blew off into traffic and was immediately destroyed by other cars behind me. Now I have had to search the internet for a replacement piece and the proper clips to attach it with. I am ending up spending nearly as much for this replacement part as the windshield.

ro
Review №5

The staff was most helpful from the start.Pleasant an confident in their answers.I recommended them to my son in law who had been looking to have his windshield replaced at a decent price.

Er
Review №6

Was very quick and easy to get scheduled, dropped my truck off and they had the windshield replaced in 3 hours but you can see the urethane from inside the cab. A week later I call because I can feel air coming through the bottom of the windshield, they gave me no problems with bringing it back for them to look at it. Half an hour later get a call saying that it is fixed driving later can still feel air, currently having the windshield resealed at a different company. All around quick, cheap, and easy but not impressed with the quality of work.

Be
Review №7

Employees were great. Service was great. Go there whenever I need windshield replaced. Will recommend to all my other Co workers.

Mo
Review №8

This is my second time using Auto Glass. The first time was to replace a side window for my husbands car, and the two experiences could not have been more different.They dont schedule appointment times, so its walk-in only. Because there was a couple of people ahead of me, I assumed that Id be waiting about an 1-1.5 hours. I was there for 3.5 hours. When I arrived, they had told me that they were going to pull in my car right away, and because of that, I didnt ask to clarify what the timing would be. It wasnt until 2 hours in that they told me that it would still be in another 45 min (what actually turned out to be 1.5 hours), and that there were just now getting to my car.If they had communicated to me about any of that, I would have been able to better prepare/orient my schedule.They also dented my hood, and left it open after handing over the keys. I only noticed when the hood started to lift after I got into the interstate and was luckily able to pull over in time.

Je
Review №9

I took my Ridgeline in to have the windshield replaced. I was told It would only take a 1-1.5 hours, They would not allow me to make an appointments. I sat there from 8am until 12:30. The said they ordered the wrong window etc... (excuses)So, today I called to schedule another windshield install and got the same vague answers. So I simply called Glass pros, the price was the same and was able to schedule an appointment. : )If your are looking to have a windshield installed call a business that will value you as a customer!!!! Safe lite, Glass pros etc...

Sa
Review №10

I am late on my review but, the price was right and the timing was amazing for my Jeep Wrangler Sahara unlimited! The customer service was A1! This is the second time I have went to them and they have not failed me at all! Thank you for your quality service !!

Sh
Review №11

Amazing and accommodating service! While we were traveling, had a rock hit our windshield. By the time we called them, drove 15 minutes to their location, and had it fixed was 30 minutes. So appreciative that they could get it fixed and we could resume our short getaway quickly! Definitely recommend!

Mr
Review №12

Best prices in town and exceptional work!!! Definitely recommend fir all your car window needs.

A_
Review №13

Called around 10:30am and they were able to get us right in on a Saturday. Called us back around 12:45 and said the car was ready! (Did not expect it, since they were so busy!) Had a quick briefing of things to not do over the next few days as well as things to watch out for and to call them about any questions! Very professional/courteous service; would recommend anyone to have their windshield replaced here.

Ch
Review №14

I highly recommend AutoGlass Now. They delivered exactly as promised - good installation work and at a significantly lower price than their competition. They are a no-frills operation - no appointments (first come, first served), no van to come to you and install at your home or business, no fancy waiting room with wi-fi or other amenities, etc. However, that goes right to the price - They are 50% off (or more) than the competition. I was very pleased to discover at the end of the installation that they even did the work for less than their original quote! How often does that happen these days? The manager of the location and his staff were friendly, efficient, and got the job done. Do show up early if you plan to wait, however - the line forms well before 8am!

Ja
Review №15

These guys are quick and thorough oh and have the best prices in town

Ty
Review №16

I came in on a Friday after around 5:30p without an appointment. They not only took my car in to fix right away, but gave me a comped repair because they had already closed their registers for the business day.Regarding the quality of work - My windshield had a chip/crack and was starting to spread, so I was prepared for an expert to say it was too late and I had to buy a new windshield. They took extra time to fix the main chip and fix the glass where it spread to stop it from getting worse. It is holding up great and looks like the chip never happened to begin with.I am very pleased with the professionalism and customer service of Auto Glass Now and will definitely be referring my friends to go here if they ever have auto glass issues!

Do
Review №17

Best price I found and they did an amazing job!

Le
Review №18

My husband was referred to this business to get my Jeep Wrangler windshield replaced. He called on Thursday morning and scheduled my appointment for the following day @1000. They took my Jeep back right at 1000 and was finished at 1025. I’m very pleased with their work, price quotes, customer service, and timeliness. I highly recommend this business for windshield repair.

Br
Review №19

Had an appointment at 11 today, didnt get done till about 2:30 which was a little frustrating. However still giving 4 stars because my new windshield looks great - there was no damage or anything like some reviews I read, the guy who did it did apologize for the wait which was courteous, and the girl at the front desk was the nicest person Ive encountered in a long time!

ro
Review №20

They were having a busy day, put me right in the lineup, did a great job.

Jo
Review №21

Appointment was scheduled for 10:30 am. Didn’t get started for over an hour. Ultimately wasn’t finished until after 1. Glass and install looks good. No other issues other than slow service.

Ku
Review №22

Great job on my car 🚗👏will return if I need repairs on any other windows on my car thanks so much!

Lo
Review №23

Great price fast and friendly service.

WA
Review №24

Walked in start of day (0815) on a Saturday and walked out with a smile on my face @(0945). There was one car ahead of me, both Amanda and Zac provided excellent customer service and expedited window replacement also cleaning up all of the glass. Truly 50% off other quotes I recieved from leading companys. I highly recommend going to Auto Glass Now.

T
Review №25

I put in online for a quote last night. I assumed I wouldnt hear anything till the weekend was over. I received and actual phone call instead of some automated response online. I was told that I could be in and out quickly, just get there at 9. I ended up being 10 minutes late. All bays were full. I knew that in fact was my fault, I was not on time and time is money. Regardless of my mistake, they got my vehicle in immediately and then had it finished in under an hour. I mean, I was quoted for roughly 2. That was absolutely acceptable for me but under an hour??!! Totally impressed. With service, with quality and all around staff friendliness/professionalism. Just...2 giant thumbs up

A
Review №26

Good service, extremely long wait time. Had a 9am appointment but wasnt seen until an hour and a half later .... kind wonder what the point of setting appointments is 🤷🏽‍♀️

Li
Review №27

I was absolutely impressed with all aspects of my interactions with Auto Glass Now. I submitted info for a quote in the early evening and was surprised to receive a reply from an actual person asking for some additional details later that night. The quote I received beat all others (significantly). Scheduling an appointment was a breeze and the woman I spoke with was kind and courteous. When getting my windshield replaced I stayed in the office and was amazed watching the juggling act those in the office performed. Each interaction with customers were professional and it felt like the customer always came first. I would definitely recommend Auto Glass Now to friends and family.

Sc
Review №28

Auto glass now was recommended by a coworker. Always the best reference is word of mouth. They have the best price around and their turn around time is fast . Showed up the morning after calling them and an hour and a half later they were finished. Customer for life !!!

Di
Review №29

Great Experience, lowest price in town but quality did not suffer. Was in and out quickly. Hopefully will not need them again but if and probably when I do will go back.

To
Review №30

Always great service and priced well. Only place Ill take my vehicles for windshield

Br
Review №31

My wife got a really bad rock chip that I was sure couldn’t be fixed and would require a replacement. They did a great job on the repair and were able to squeeze me in without an appointment.

Ju
Review №32

Great service at a great price! I called other places to replace my windshield and Auto Glass Now had the best price and best customer service. They were fast and very professional. Also, very much appreciated they are open on Saturdays!

Sa
Review №33

Was on the freeway and got a rock chip on my windshield went in and they were able to get it done same day with no issues!! Totally recommend.

Jo
Review №34

Was able to get right in for a rock chip repair to my windshield. Quick and easy for a great price.

As
Review №35

I have been going to Auto Glass now for years for different issues (Car getting broken into, weather damage, etc., I must have bad luck) and I can honestly say that I wouldn’t consider going anywhere else for auto glass services. Amanda Is great, as she has taken care of my issues every time, and she remains efficient and friendly throughout the entire process. I would highly recommend Auto Glass Now, as they have the best pricing I’ve ever found locally, they have a truly personable and professional staff, and they are always honest about their work And expectations. They get the job done in a timely manner and they make sure your issue is resolved before you leave. Thanks to Amanda and the rest of the Auto Glass Now team for all your hard work over the years!

La
Review №36

Despite being crazy-busy, this business bent over backwards to meet everyones needs in one business day!

Br
Review №37

Everyone was so nice, my car was done in an hour, they even vacuumed my car out. They had the best price out of everyone, and I would recommend them to everyone.

Mi
Review №38

Id been putting off replacing my windshield. Called and they got me in same day with a great price. They even moved my state park pass. So glad I dont have to look through cracked windshield now. Wish Id called sooner!

Th
Review №39

They were awesome took care of me and was very professional about it. Great job guys

Th
Review №40

Schedule on a first-come first-serve basis. I was there second in the morning they told me an hour-and-a-half wait. I was there for 3 hours. I was watching them install my window. A girl was standing on my drivers seat, with her other foot on my arm rest, then she moved her foot to my windowsill, and there is the black sealant they use for the window now all over my seat, armrest, and door. They also rolled down my passenger window, to hide a huge scratch in the glass on my passenger side window. Totally unprofessional. I would not recommend this company and I would look elsewhere before going to them.

Sh
Review №41

Had then replace a windshield . It leaked immediately. They tried fixing it without replacing the windshield. I have been told by quality auto shops that its impossible to without removing the windshield. Beware of the rest it you go here.

Ju
Review №42

Cheapest place in town, good service !! I highly recomend them .

Di
Review №43

Price was okay, but the plastics around the windshield were not placed appropriately and came off as soon as I left the business .I was not happy about that!

So
Review №44

The guys are awesome!! Same day service and very good price. My back glass shattered and they fixed it today!! I even got a ride to work 😊

Ch
Review №45

Yassssss!!!!! Needed my windshield replaced...filled out the online request, they emailed me within 24 hours, made an appointment two days later, exact price they quoted me is what I paid. Dropped my car off first thing in the morning and had it back before lunch time and it looks great! Ladies in the front were welcoming. I would recommend them to everyone. Thanks guys!!!

Du
Review №46

Would not recommend. I waited for 2hrs. Listening to the district manager tell another store their close rates werent good enough, going through all the stores numbers and how they needed to fire the front desk employee. When it was finally done I was told I would receive no warranty due to the vehicles age but that I shouldnt have any problems for quite awhile. That I was ok with, what I was not ok with was the day after the install it rained and leaked all over my car. I will not be going back and would t even trust them to fix it went ahead a did it myself. Lesson learned.

Mi
Review №47

Took 2 hours if that got window in the same day and had the cheapest prices in town!

Cr
Review №48

Great people, Great service, Great price! Got my windshield repaired here the same day that my windshield got chipped. Exact same quality as their competitors as far as I can tell so far, and for half the price! I would highly recommend you take your car here if you have a chip in your windshield that needs repaired. Thank you everyone at Auto Glass Now!

Sa
Review №49

This was the absolute worst place to take a vehicle to get the window replaced. Was supposed to have an appointment Tuesday. We go in to find out they never put us on the schedule so we rescheduled for Saturday. Was told the car would be done in a couple hours and we would get a call. Never got a call so we go over there and our car hasn’t been touched at all, everyone had left for the day after promising our car would be done. We had to wait until Monday to call them and come to find out they hadn’t even ordered our window! Get there and they tell us they broke part of the frame on the window. Drive it home and find glass shards all over the dash still. VERY unprofessional, VERY poor quality, we will never be back after they fix the trim. Only gave them 1 star because 0 was not an option

Ke
Review №50

Quick, friendly service. Appreciate the warranty!!

Ha
Review №51

They quickly found a replacement for my windshield, got it installed when they said they would, and the price was very reasonable. Theyre running a nice operation.

Ta
Review №52

Great price great work, done by 11:30am. Would definitely recommend their service:)

Sh
Review №53

Amazing service! Quick and excellent...unbeatable price. I called several places and all of them ranged from $268 to $399! Auto Glass Now fixed my broken quarter glass for $198. Definitely going back!

te
Review №54

Was told I could bring my f250 in after work and get a replacement for the broken quarter window. I told the man who answered the phone my back door was stuck. He didnt say anything about it. I get there, no one is wearing masks or practicing any kind of social distancing. I am wearing my mask. The guy goes to the bay, swiftly returns and tells me they cant replace the window because of the stuck door. Cant pull the drivers seat up, cant come in from the other side? No. This truck is no different from an extended cab except the quarter door opens. So apparently you cant replace glass in an extended cab either? So disappointed. Big waste of my time and fuel.

St
Review №55

Fantastic and super fast

Pa
Review №56

First time customer. Very pleased with service, workmanship, and price having door glass replaced. Amanda went above and beyond to help find a trim part locally that was not glass related and said she would be happy to install if I needed help.I brought in a second vehicle the same day to have the windshield replaced and was equally as satisfied.

Ti
Review №57

Solid work, great price.

We
Review №58

Ive taken 2 vehicles here years apart. Both times the service was fast and reasonable. I have 1 more broken windshield, Im sure Ill be back.

Ja
Review №59

Ill never look anyplace else for auto glass after going to Auto Glass Now. Along with being reasonably priced, they are Professional and very fast. Check them out

Se
Review №60

I called them to fix my front passenger window and they took me in the same day! Did take quite a bit of time so I was out in the lobby for a while! But they did price match another dealer I was originally going to go to. The original dealer wouldn’t of been able to get it done the same day, and they did here at Auto Glass Now. Well appreciated! Friendly & understanding staff! Will continue services with them in the future.

Te
Review №61

Blessed with services we received by the young man.10-23-20 Lincoln,Ne

Je
Review №62

Gave me wrong window

Ro
Review №63

Great service with friendly staff! I sat and waited in the lobby and they had my vehicle in and out and at a great price! They even vacuumed out the car for me. Great experience and I highly recommend.

Na
Review №64

Absolutely awesome customer service and great prices!!! They switched out my windshield and my mass airflow sensor ended up going out. They not only helped me diagnose the problem for free, it was after hours and once we got the van running again, one of the gentlemen followed me home to Bellevue to make sure I made it safely! I will definitely be a return customer and I absolutely recommend them!!!!! Super awesome!

Br
Review №65

Competitive deals, fast service, friendly staff. Thanks for helping out

Ke
Review №66

Best prices in town and great customer service! Walked in and was done in a little over an hour. Installer even came in to inform me they had to do some rust work from a shoddy previous install and didnt increase my cost. Will definitely return if I have more glass repairs in the future.

De
Review №67

Quick and affordable service, worth the drive from anywhere. Plus their are mobile techs.

Mi
Review №68

The staff was incredibly helpful and provided great customer service throughout the entire process. They were able to see us at the last minute on a Saturday and were very prompt and thorough with their service. I highly recommend them and would go back again.

kr
Review №69

They were very friendly and even when there was a delay in ordering the glass, they went above and beyond to find glass and still had my car done on time. 😊 Would recommend to my family and friends.

Ow
Review №70

Great customer service!Quick and painlessAnd low price

A
Review №71

I called for quotes from 3 other places and Autoglassnow was almost 1/2 the price! Great service and a speedy no hassle install. They are the best in town!

Br
Review №72

I received great customer service from the start with the quote to the pickup of my vehicle. Excellent work and extremely fast. Highly recommended.

Na
Review №73

They did a great job at a good price. Id recommend making an appointment so you dont have to wait and use a debit card so there is no additional charge for a credit card.

Ch
Review №74

Fast service and they only charge $49 for a rock chip repair.

Br
Review №75

Great price quality work. Totally happy with my experience. They use PGW glass which is of great quality. Not cheap poor fitting aftermarket glass products. PGW has moved production to China but they still retain the quality standards.

Le
Review №76

They said they do provide military discounts, but since they already printed up the receipt that they could not apply it to our bill. Would not go back due to poor customer service and crap attitude receptionist. The mechanics there are good though.

Do
Review №77

Amanda and the crew are the BEST!!.I am truly glad that I shopped around til I found this place. Not only the BEST prices but just genuinely nice people to work with.Very knowledgeable and professional!

Ta
Review №78

I highly recommend Auto Glass Now they are amazing and very friendly. We dropped off our jeep on Saturday 08-20-16 and Amanda (the lady up front) got us checked in very fast. Shawn (the installer) did an amazing job putting my window in and cleaning up all the glass. Amanda even gave us a call to let us know our jeep was done and ready for pick up. Look forward to seeing them again for any of my auto glass needs in the future. Thank You Auto Glass Now

Ca
Review №79

Cheapest price good quality and friendly service

Na
Review №80

I give 5 stars to the girl with cool tattoos, who fixed the rock chip, in minutes and did an excellent job! She must be the owner of the place, if not, she is an extremely dedicated person who loves her job and wastes no-time to get things done! MORE POWER TO YOU!

Pe
Review №81

Love this place. Excellent. Great staff!

JL
Review №82

Parts left on my seat. Tech seemed over anxious about getting it back, but it supposedly belonged to my old windshield. Not confident on job. Car now makes some sort of running water noise.

mi
Review №83

Told them I had a rag top. They said they would do the window and quoted me a price. I dropped the car off n paid the quoted price. 4 hours later they call and tell me they won’t touch it cause it’s a rag top. Then they won’t give me a refund and tell me I need to contact my card issuer and have them cancel the payment. Is a debit card and all I can do is dispute so now fighting with these unprofessionals just to get my money back 🤬🤦‍♂️

Kr
Review №84

Thank you to Amy for getting me in so quickly this afternoon on short notice. They didn’t have the windshield I needed on hand, but she ordered one right away. The crew worked quickly and had me in no time at all.

Cr
Review №85

Had my windshield replaced. The wait was about an hour. They were excellent at estimating how long it would take and everything. They were the cheapest in town.

Je
Review №86

I have a fantastic experience. I came in to get my windshield replaced and it didnt take long at all and everyone was very friendly.

Ma
Review №87

False advertisement shown there’s signs outside. States 50% off but that’s just the glass only sign does not specify that at all sounds like a serious scam to me

Ka
Review №88

Im a very satisfied customer! At a great price!!

MV
Review №89

The parking lot kinda sucks but fast and friendly service!

M.
Review №90

Roy is amazing!.. So nice and professional. Randy, and Shawn were absolutely amazing!! Very professional, explained everything to me, and they also helped save me some money! I HIGHLY recommend everyone to come visit them! They have the best prices around town !!

Ch
Review №91

Friendly, quick and very affordable!

Da
Review №92

Best price, quality work and great people! They were able to get me in right away to replace my driver window after it was busted out in the freezing cold. They even gave me a ride to the gas station since their bathroom was out of order. I will always recommend this place and return if needed for service!!

Ca
Review №93

I couldnt believe how fast they got me in for an appointment! I dropped my car off after work and they let me pick it up (same day) even after their office was closed. Joe and Amanda were quick to respond to my web quote request and the price beat anyone else in town. I highly recommend!

Be
Review №94

Great affordable business. Definately recommend!

Ke
Review №95

Next time!!! I will pay the extra money for a more professional, fast, and clean auto glass place. I’m not sure if this place is in need of more help or if it’s just disorganized. I think regardless of if you have an appointment you will not get in on time.Common curtesy would be to simply say, “hey, we are running a little bit behind”, instead of just not saying anything at all and have you sitting wondering wth is going on.#CheapIsn’tAlwaysBetter

Bo
Review №96

Love this place! The staff is quick, efficient, and its very affordable! Got a chip on Dodge on my way home one evening and next morning they fit me in and got me all fixed up without having to get a new windshield. They definitely have my business for life!

Ra
Review №97

I called several different places before I was able to get the best deal...just like you can imagine Auto Glass Now had THE BEST DEAL to replace my windshield for my Toyota Camry. I was skeptical at the beginning you know what they said if it is too good to be true...this was not the case here and actually a very nice service attendant named Jose provided outstanding customer service and made sure my car was done within my lunch break...EVERYTHING simply exceeded my expectations!!! Highly recommend this place I always try to find the best deal and I highly doubt you can find a better price quote than this place. Best regards!!!

Da
Review №98

Called an the lady I spoke to was very rude, and was quick to cut me out. I asked a few questions and just didn’t seem interested to help me out.

St
Review №99

My vehicle was broken into while I was at the gym around 11am. I came out of the gym, having only my keys and cell phone. I made a couple phone calls, Auto Glass Now had the most reasonable price. I got to their shop around 3 pm. I have 3 small children under the age of 5. The staff was friendly and made us feel welcome. The kids had coloring books and the lady provided snacks and small Gatorade and water for my children. I was taken back by the amount of sincerity and genuine compassion displayed. I didnt have any cash or cards because my purse was stolen, so the snacks were beyond my expectations. They have my family and Is business forever, if needed. Highly recommend this place.

Sa
Review №100

Great friendly professional staff!!

Information
42 Photos
100 Comments
4.4 Rating
  • Address:3503 S 84th St, Omaha, NE 68124, United States
  • Site:https://autoglassnow.com/our-locations/omaha/?utm_source=GMB&utm_medium=Organic&utm_campaign=Website
  • Phone:+1 402-800-2000
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:Closed
  • Tuesday:8am–6pm
  • Wednesday:8am–2pm
  • Thursday:Closed
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Online estimates:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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