I went in for a fill- my nails are not shaped even, cut my fingers the lady was Super rude and my nails look horrible! And she charged me 55.00! Posted price is 34.99. These pictures are directly after walking to my car. I will never return! Do not waste your money or time.

I have read through the reviews on here. A lot of negative feed back. But I decided to give it a shot for myself and have been to KT a few times now. The first was for full set acrylics. (Fills there after) They turned out great. No chipping bubbles blemish no acrylic on my skin, nails were even, no extra clue on my hands. Absolutely love the polish selection. I was really happy when I picked out a magnetic polish and gentleman was honest with and stated that particular one was hard to get to show up. So he found me a couple other colors similar that actually show up, picked one and they turned out great. I have been to a few different places in different towns and nothing compares to the quality and service I received at KT. And the pricing is very reasonable (my opinion) you pay for quality. If there is something wrong or that your not sure about with your nails before you leave address it with them. They will do what they can to fox it and make the customer happy.

Tom was excellent! He has many years of experience and it shows. He was very attentive. I appreciated that the salon vibe was mellow and not overly crowded.

TERRIBLE SERVICE. I LEFT WITH MY SKIN RIPPED OF, told her they hurt so bad and she said that’s how she does things. My fingers are burning so bad she didn’t care and told her I needed to be respectful for telling her I was in pain. Please please do not go here they are so rude. She got so defensive and had such an attitude when I told her this stuff. I hope she doesn’t treat everyone like this.

I got a fill here and they also were just terrible from the place I went to to get the first set. And he totally fixed them made them look really lovely. Also visited with me the whole time unlike all the other nail salons in Norfolk. Other salons dont say anything or just speak to their coworkers the entire time. A little pricey but totally worth it. Im so happy I finally found a nail technician.

I asked my (female) friend to make me a reservation for a simple manicure here. I walked in the door and the entire staff looked at me like I had 3 heads. The person in charge tells me we dont serve men here. I am a black man with a beard and I justcouldnt believe I was being treated this way. I will NEVER EVER forget this.

I love coming here to get my nails done, they are always very nice and accommodating. They always take their time and do a great job and have decent prices! 100% would recommend!

If I could give no stars I would! Very poor service! My fingers are burning and swollen. They did not pay attention to what they were doing at all very rude. Continued to text and call while trying to do my nails and yelling at their children! This is not the color I picked and it is very see-through.

Would NOT recommend this place to ANYONE! Nails done in a rush, not the same length, and left so messy! I said they looked messy and was told no they look good! Will not be going back!

Very nice and professional group there tonight. They were very accommodating to us Will definitely return.

Very friendly they do a great job

I got one of the worst manicure/dip job here in terms of service. The actual nails looked great and it started out well, but then she didnt trim my fingernails, did nothing with my cuticles, it seemed like she only wanted to get the dip job done and thats it, which is what happened. Plus, I asked her if she could remove some of the dip solution that got under my fingernails at the end (this has happened every time I get dip) and she refused, saying it was dead skin but it obviously wasnt. The end of the visit was rude and it also cost $45. Not going to go back.

Have stopped several times coming through town. Stopped on my way to chicago. They always do medioaker work at best. Charged me 48 for a fill. I called and asked what they charge for a fill.. $24. She said u signed slip. In deed i did i usually trust they will not rip me off. Will never stop again. Watch your charges!

My girlfriend’s and I made an appointment a week in advance for 3 pedicures at 10AM. We arrived at 10AM and they were not open yet. We waited 15 minutes and still not open. We called them, the phone rang through to their cell and they said they would be there in 10 minutes. It was the quickest pedicure I’ve had - not worth the $25.

People were very sweet, however, we went in for a fill and left almost in tears. Our nails were burning immensely because they were ground too harshly with the drill and the primer was very strong. Nails look very nice but were very sore and tender.

Would give 0 stars if I could. I made appointments for 9 people a week in advance. We showed up and there were 2 people working. On top of that, they took two walk in clients while members of our group were still waiting. The shellac was the worst I’ve seen. Messy, sloppy, rushed and already peeling 3 days later. Would not recommend and will not be returning.

The Woman working was very disrespectful and overcharged us. She asked if we knew how to count. I asked if I could have one of my toes redone because they messed one up but continued to blame it on me. Definitely will not be going back. VERY rude and went way too fast like it was a competition. Never going back and do not recommend.

I have never been more disappointed in a nail salon. I went here with a bridal party this past Friday. Not only did they only have two technicians working, they were unfriendly and in a rush. We had a long standing appointment and the technician served walk in customers before all of the ladies in my party could have their nails done. My shellac manicure was done in ten minutes. It was messy, with three coats of polish and all over my cuticles. The technician took off my previous shellac with an electric file of some sort, destroying my natural nails and had the audacity to charge me extra for it. Four of my nails have broken....in only 3 days. Take my advice and never waste your money here!

Not sure if they were trying to see who could finish first but it was the fastest and worst pedicure I have ever received. They didnt trim or push back cuticles, what little they did was too deep. Shellac is painted on my skin and the paint is smeared on my skin as well. Will NEVER go back will NEVER recommend. OVER PRICED as well.

I live in New York but often visit this salon when I come to Nebraska to visit my family (who live an hour away from Norfolk). I had shellac put on my nails two days ago on Saturday. The shellac was put on so thick and and was painted onto my skin. Within a couple hours the shellac was peeling off my nail. My friend also had the shellac painted onto her skin and cuticles, causing it to peel. I called to ask for a partial refund, explaining that it would be difficult to drive an hour to have my nails fixed...especially while preparing to depart back to NY. They wouldnt even offer a partial refund. It was clear to me that we had gotten to the salon near to their closing time and the gentleman who did our manicures was in a hurry to leave.

Terrible service, terrible job doing my nails. I regret having to pay $25 - if I could have just walked out I would have. My “manicure” was done in 10 minutes and did not include any of the normal things any cuticle trimming or hand massage. DO NOT waste your money here. My cat could have done a better job at home.

If i could give zero to this place i would. The lady seemed to be in a hurry to finish even though no one was waiting. The acrylic nails are wide bumpy. She wanted to charge me $65 FOR a full set. Because i wanted them long. Never going back

I was a walkin... the lady made time for me. She was friendly and worked at the speed of light. She did a GREAT JOB on my nails and I wasnt in there for two hours...like most places

Literally the worst shellac job I have ever gotten and I’m not even picky. I’m from out of town and stopped there to kill some time, told me it was 24.99 and then when I went to pay she told me it was going to be an additional 4.99 for removing the shellac. I have never had a salon charge me, and on top of that they did a horrible job. I swear the whole thing took 15 minutes. They looked better when I came in than when I left. I will not ever be going back there. I would give them 0 stars if I could.

The staff here are very nice! Thats about the only thing. Went in yesterday at noon for acrylic nails for myself and polish for my daughter. Not only did I leave looking like my nails already need a fill (im assuming they got carried away with the drill) but by 3 p.m. my daughters polish was off of 4 nails. I paid 55 dollara for a waste of my time. Do not go here if you want good quality nails, because youll be sadly disappointed

Never had a bad experience at KT. Definitely the place to go in Norfolk!

The staff was so friendly and nice, prices reasonable and the environment was very relaxing

This was honestly one of the worst nail salons I have ever been to. Im a bit of a shellac addict and there door boasted a $22.99 deal on shellac. Im not from the Norfolk area but nails were in desperate need so I decided to give it a go. I needed my previous shellac removed and then re-painted. While the man was removing my shellac he asked if I had them done there before and I explained I wasnt from the area and that they were done in my home town. Little did I know the reason he asked is so they could charge me an extra $4.99 for shellac removal the woman explained that if you get your nails done there though they dont charge for this service. This is the craziest thing I have ever heard of, I have been getting shellac for 3 years and have never been charged for this. I was completely over charged and left with nails that I could have done a better job on myself, unless you are looking to pay through the nose for sub-par service I do not recommend KT Nails and Spa.

LITERALLY THE WORST. I’ve had my nails done countless times and this is by far the worst set i’ve ever gotten. i can’t stop crying and i still had to pay $55 dollars for my nails to look like utter garbage. i’m never coming back here.

Way overpriced, lady did a terrible job on my friends acrylic nails they look crooked. Do yourself a favor and dont go in.

Very pleasant. The people are very nice.

If you want paint on your toenails, this is the place. Everything else is rushed. I still have rough feet and cuticles.

If I could give this place a negative zero, I would!!!! When I arrived (with an appointment set), they told us that they had more staff coming in to help out. After 30 minutes, I asked again when their other help would arrive, they said that there is only 2 people that work on Saturdays. So... they lied to us!They were all so rude and unprofessional to us!!! The employees rushed out pedicure and made us feel very UNrelaxed... isnt that the purpose to get a pedi, so you can relax?NEVER AGAIN!!!!!!!!!

Worst shellac job ever! Not to mention the pedicure couldnt have been much better. When you have to tell them what to do Seriously isnt that your job. Plus i think the product was old it didnt want to dry.

Had an appointment for 1 and did not get in until 2 horrible job will not return extra polish every very messy but after two hours you jist give up.

NOT EVEN ONE STAR FOR THIS NAIL SALON IF YOU WANT GOOD NAILS AND ARE THINKING ABOUT GOING HERE I WOULD PERFER YOU JUST DO THEN AT HOME I WENT HERE AND PAID 30$!!!! FOR ACRYLIC NAILS AND THEY MADE ME PAY FOR THE NAILS BEFORE I GOT THEM DONE AT THE END OF MY SPA TRIP MY NAILS WHERE UNEVEN LOOKED LIKE I HAD A CONSTUCTION WORKERS FINGER NAILS ON MY NAILS THE COLORS I PICKED WHERE CLUMPY AND THEY PUT MY ACRYLICS ON AND THEY LOOKED LIKE THEY WHERE HALF WAY ON MY NAIL LIKE MY NAIL GREW OUT FOR A WEEK WITH THE ACRILS ON THEM AND I WANTED THEN REDONE I COULDT EVEN UNDER STAND THE LADY WHEN SE WAS TALKING. AND IM PRETTY SUE THEY WHERE TRYING TO STEAL MY DEBIT CARD NUMBERS THE GUY OUT A THINE CLEAR STRIP ON MY DEBIT CARD AND THEN SED IT WOULDNT GO THREW WELL OF COURSE NOT IF YOU PUT SMTHING ON IT SO YOU CAN USE MY CREDIT CARD . RUDE RUDE RUDE PEOPLE NEED THEIR PLACE INSPECTED IMMEDIATELY

To Expensive

Excellent service!