Took my husband here to get both of us Mani/Pedis. I also did gel fake nails for my hands. Everything was done in a professional manner and I love how my nails turned out. The hubbys first ever experience with a pedicure was heavenly. Prices were very reasonable as well. We will definitely be coming here again the next time were able to get our nails done.Pictures I added are day of and over a week later. Nails are lasting amazingly!

Even though I come for nail services, I have requested the fantastic, beautiful, magnificent custom molding along the wall as well but the owner refuses to give it to me. Maybe he will change his mind after this 5 star review!!!!. He is so nice and I just love to come and see him! 😘

I really liked my nails. They were a basic design that was well executed. My daughter on the other wanted something with a little more detail and it didnt work out so well. There was a bit of a wait but the staff members were very friendly.

Tina was amazing. She did such a great job. Usually the style I ask for gets butchered so I went into it not expecting much, but she gave me exactly what I wanted. I would give 5 stars, but it was a bit of a wait. There were a lot of people there waiting, and since they dont take appointments it just took a while.

I had a great experience. They we’re so welcoming when I walked in the door. I will definitely use this nail salon again when I’m back in town for business. Thanks so much!

I love this place its so well organized and well decorated the attention the customer recieves is so polite and best part my nails where done right on point most definitely coming back i loved it

I am thoroughly impressed with Crystal Nails. The ambience is relaxed and the newly remodeled space is elegant and classy. They also took great care in maintaining cleanliness.My pedicure and manicure were done by Tina, who was not only professional, courteous but laser focused and thorough in making sure my nails were beautifully done. She decided on a custom color gel polish which turned out very lovely. Please go and ask for Tina she’s awesome as I’m sure all the staff at Crystal Nails are!

I had bill, he did my pedicure freakin amazing. He was a little rough but thats exactly what my feet needed. I hadnt had a pedicure since i found out i was pregnant (im now in my third trimester) so for my ladies, you know i needed it.

Love the new Look upscale and classy. Great time with service..

My daughter not paying attention slammed the door on my fingers. It caused my pointer finger to bleed under the nail & crack in half. They fixed it!!

Waited for about an hour, but I did come at what seemed like rush hour (noon) on Friday. I love my nails! However, I did bleed from both middle fingers from the nail tech taking too much off my cuticles (?) and its obvious. But for $25 for a gel manicure Ill take it. I shall be back!

Had my nails done yesterday by Tommy and he was so nice & chill made the experience a relaxing one, and everyone is friendly. The atmosphere is extremely calming and my mother and I were thoroughly impressed. I love my nails they are simple yet elegant and beautiful. I will definitely be returning.

Tina did the best spa Pedicure and manicure for me. Thank you. Nice Remodel Too.

Excellent nail tech great customer service my favorite place to go been getting nails done 💅🏽 for ten years and recommend their service to all my friends and family

3.5 hours for mani/pedi. And unfortunately a terrible job too. Kept messing up and had to start over, didn’t apologize or gave a discount at the end. Serviced by Bill.

My favorite Nail shop. I been going here for over 30 yrs off and on. The technicians change. I have my favorites. Overall a good nail shop.

These are pictures the day after I got my nails done. First I waited more than an hour, which I didnt complain about because I was a walk-in. The lady was nice but I think she needs glasses. There were bubbles in the finish of some of my nails and they were too long after I told her I needed them very short so I could type. My edges were filed partly round on one edge and partly square on the other edge. She used tips that werent wide enough to cover my whole nail and tried to camouflage the fact. I had to go back the following day because I was unable to type and she filed them down and ruined the coating on the tips of several of them and the clear coat flaked off. I had paid for gel nails but it turns out they were acryllic nails. Because I hadnt gotten my nails done in a few years and never had gel before, I didnt know. The bottom edges at my cuticles was crusty and messy and took days to work itself off. Then the acryllic started coming up and chipping off. I was embarrassed and ashamed of their sloppy appearance had to wear them until I could get them redone somewhere else. I made sure to ask around for a good nail salon and went to Nails by Thi on Little Creek Rd last night where they did an awesome job.

Do not recommend They move slow as hell!!!!! they will make you sit there for two hours just because they want to move slow very unprofessional

The place is beautiful. They have a lot of colors from dips to gel polish but I went simple with white. Jennifer did my full set I ended up paying $67 for her to take my old set off and do a new full set with gel polish and my eyebrows. My eyebrows were done beautifully but my full looked completely fake the acrylic was on my skin, they were thick, she painted my nails from the bottom up, and you could see where the top coat wasn’t put. But I was watching the other workers work and they did a better job then Jennifer. Jennifer was super nice just because of the out come of my nails I wouldn’t go and get a squared full set again by her. I GOT THEM DONE A WEEK AGO and ended up taking them off!!

My nails are terrible do not recommend this place

Thanks to Mr. Bill my nails look pretty

I love love love my nails and eyebrows. Thank you Crystal nails!!😍

They are pretty well organized, you sign in and can either wait for next available or pick which nail tech you prefer

They did a horrible job. I asked for ombré from a guy name bill and he didn’t even blend it and messed my shape up.

They are polite and take thier time. Money well spent.

Walked in at 630 and they squeezed me in for a full set and pedicure. So relaxing and felt amazing. I even had a cut from a barnacle on the bottom of my foot that was halfway healed and she took precautions with it so it didnt hurt or anything. Not going anywhere else!! I have trusted the other places too long! This place has done me right.

Tommy at Crystal Nails is a very professional and kind businessman. Nothing is better than good customer service in my opinion and Tommy is the best around as far as customer service. His pedicures are awesome too. Thank you

Awesome staff with Amazing service! The one thing I like is they take their time to get it right. They recently remodeled and it looks great.Go give them a try!

I have been a client of Crystal Nails since they opened in 1998. The service provided is exceptional. The atmosphere is so peaceful. In 2010 I watched them update. It is beautiful and always clean. Jennifer and Tommy are Amazing. I highly recommend this establisment. They take the time to understand the clients needs.

All of the techs are knowledgeable and friendly. They want you to leave happy & satisfied. Been going there since they opened.

Crystal nails is professional, lovely interior and clean! The best pedicures with massage and gel nail designs! Ive been coming for over 15 years! Jack took great care of me today! Tommy and Tina always take great care of me too! Highly recommended!!- Markina Styles(Licensed Hairstylist)

This is my first time here. I dont like it. Im sitting in here right now and when i walked in I got a lot of stares but no one said hello how may I help you. One other person walked in after me and same thing. Maybe its because we not regulars or something because the lady that walked in after us got a hello. Idk but if you ask me the name of the game is to gain more customers.

Never ever disappoint

I got my nails done by Tommy and I LOVED them they take their time with them and made sure I was very happy with the outcome. They will be renovated in a few weeks and I cant wait to see it then. Found my new spot for nails and kids are 5 dollar when everywhere else was 15 or more per child. Thanks Tommy see you in 2 weeks.

Awesome!!! The best service Ive had in a long time around here. Ask for Jennifer...she took her time and stopped on the regular to ensure I was satisfied with everything she did. My eyebrows are beautiful, she was not trying to do too much and she put an amazing design on my toenails after a very relaxing massage that came with my spa pedicure. I will definitely be returning for my service in the future

I love the personalized serviceHospitality 5 star. Ive been a customer since 2011. Thom is the best at thirsty craft. You can get almost everything dry one stop. Very reasonable priced. High Quality Service! I recommend Crystal Nais for all your Spa needs!

They were incredibly clean, kind and personable. Did everything they could to give me what I wanted and I love the results

Absolutely love getting my nails done here. Me and my mom have been coming for the past 4 years and never have a bad experience. All of there nail technicians are awesome and always make our nails look bomb. Very fast and friendly, you should check them out.

Been twice. First time I waited over an hour for gel full set and pedi .. 77 dollars . I came today waited about 30 minutes for a gel fill in .. 36 dollars ? So I basically got charged for a regular full set . Fill ins are 13+ . Not to mention they don’t let you know they have many acrylic colors I had to ask if they had pink ( like most salons do and will already have it in a dish) then he showed me allll the different acrylic colors available. If you want to be tricked out of your money go here (they also don’t have a pricing list anywhere and keep their handheld menu out of sight)

I’ve been going here for almost 6 years and I love them . Great work never had a nail break nor crack and my feet stays soft longer . They do good eyebrows too but I hate the wax it breaks me out because of my sensitive skin but I miss them doing them. Even if they’re packed they will try to get to you or schedule you the earliest on another day if you don’t mind

I have been going here with my daughter for a little over 4 months now. The quality of service is excellent, and the customer service is exceptional. Everyone is so nice and friendly.

Nail tech did an awesome job and made me feel so relax. She took her time and made sure I was satisfied with her service. Very friendly atmosphere.

Visit crystal nails today ! Staff was very friendly with great prices. Tommy did my nails, he did a fabulous job. I would refer him to anybody !

Bill and Tommy are great they does a terrific job. Everyone of them greets you when you enter they make you feel very comfortable and they show they appreciate your business as well. Tonnie S.

I have been going to crystal nails since 2011.bThey are all great nail techs and very professional. However, Tommy is my tech. Beautiful nails every time I leave the shop. You wont be disappointed.

Phenomenal nail shop with professional staff. Ive personally known the owners for years and love them! I reccomend this nail salon to anyone. You wont be dissatisfied.

Excellent service

White mani pedi very long wait time despite having an appointment BUT work quality very good and incredibly nice staff

Tiff is so professional and nails it every time!! No pun intended!! I recommend her to anyone!!

Id give them zero stars if i could. I just left with more paint on my fingers than my nails. Had a nail so sideways he had to fix it. I used to love this place but clearly noone cares anymore. And after showing him his terrible paint job. He still charged full price. I cannot believe how bad my nails look.

Very pleasant, I love the Atmosphere, owner is really nice 👍🏽 didn’t have to wait long at all . Very professional great quality nails I love my nails crystal nail spa I will be back 😘

I love their services I would definitely recommend 10/10❤️

Did a horrible job on my daughters nails!

Tommy was very rude and he rushed on my pedicure I am very very upset about my pedicure that I made alot for just for him to not do a good job at all he didnt even care when I told him the water was to hot something need to be done about the poor service i received

Love the beautiful renovations - simply classy and elegant appearance. Not to mention great customer service. Check them out.

It may get busy, but SO worth the wait! Ive never had a bad experience in the 3 years Ive been coming here. Very personalable staff!!

I have been a customer of Crystal Nails for over 15 years.. I followed them from the BroadCreek location because the owner Tommy makes the customer feel like family! I can get my gel set, pedicure and eyebrows all done here. I love this place and the staff!!!

Tommy his wife and the other young girl are awesome best place to go to in Norfolk

Very pleased with the place have no complaints

My favorite place..they do an excellent job. Doing the stay at home all their customers returned including me

The owner does an excellent job on eyebrows

Well, he did it again, my nails are AWESOME. MR.TOMMY has always given me 5 star CUSTOMER SERVICE...everyone COMPLIMENTS me DAILY, even the day of my next NAIL, PEDICURE or WAXING appointment with MR. TOMMY.....I HAVE HAD MANY MANY YEARS OF EXCELLANT SERVICE, please contact CRYSTAL NAILS during business hours for YOUR NEXT APPOINTMENT .

Great experience

Tommy is the bomb. He is very friendly and down to earth. The shop has a very inviting atmosphere.Beautiful design.

I love getting my nails done here. I had a very good experience All of the technicians are wonderful.

Carol did an amazing job on my eyebrows my nails and shes very personable she held the conversation with you and your nails look fantastic when youre ready to leave

Tommy did a great job. I found Crystal Nails from a Google search. Thanks too the reviews.

I am new to the Virginia area. A couple of days ago I had the pleasure of visiting Crystal Nails for a pedicure. The service was prompt and professional. The pedicure was awesome!!

I love going to get my nails done they do a wonderful job Nd great service Nd they just remodeled the place Nd it look good Nd beautiful

My go to place. The salon is clean and looks great. Very friendly and professional nail techs.

They are very nice, and very patient . They did my eyebrows fast and they turned out sharp and very crisp. They took their precious time on my homegirl nails and they came out looking good . Period 😘 Thanks yall very appreciated!!

I was serviced by Jack. He was very attentive. It was a very hot day out. He made sure i was cool. I let him know i had a plane to catch. He let me know what services he could complete in that time frame. He moved quickly but efficiently and finished on time. My massage was perfect and my mani and pedi came out great! Will definitely return. I highly recommend Jack.

Great service and beautiful salon, even though it was a busy fri afternoon, i was in and out with no problem

Love coming here... Bill does a great job with my nails.... Thanks

Always get me in and out. They don’t try to get you to get more than you want. Very relaxing.

I love this place great nails ! They treat there clients great .👍🏽 5 star worthy.

I think the place is quite nice, not dirty, unsanitary, or anything like that, the staff are nice, but my nails were pretty bad, when cutting my acrylics they didn’t bother to even do them evenly, there were bumps on them also,

First time and Tommy did an excellent job, I absolutely love my nails.

I love getting my feet and eyebrows done here!They dont rush you out for a quick buck, but make sure your taken care of!!!And very professional and nice people!!!!I would definitely recommend coming here!!!

Excellent service from Tommy. I highly recommend Tommy Too

Excellent service...very clean and welcoming atmosphere...they do excellent nails and pedicures and the only place i get my eyebrows done..

I have been going to this nail shop for over 10 years. Theyre great, I wouldnt go any where else!!!

I love the service, very friendly people & does great nails.

Always gets me in for eyebrows. In a timely manner

Got my nail color changed, the work was poor looked like my little nephew painted them. So not happy and will not go back. The place is nice but the quality of work could be better.

They did a bad job painting my nails and putting the acrylic on, they made it look too wide, it could have been better. definitely not returning

Dont get a pedicure from the older lady who sits on the right closet to the wall. She wears glasses, I got a pedicure from her and she cut a part of toenail and tried to glue it back down. She is not good at doing French tip and she is extremely too rough. Jimmy is a person I would recommend if you wanted to get your nails done.

Crystal nails does amazing nails my first time going there they fleeked my nails and every time I go there they do awesome job ( the girls do them better) I recommend crystal nails to allAnd everybody... sometimes this one lady has an attitude but on those days I request for someone else but yesterday I went there and they did an amazing job on my holographic nails (check out The pic)

I went here to get a full set done a week ago, I was never asked if I wanted gel or pink and whites and wasnt till after that I was finished that I saw that I could get a pink and white set done. Also, my nails where done a week ago and I already need a fill because they look like they where done three weeks ago. Also to not to mention that the UV nail polish on top is uneven and on almost all my nails you can see right through the gel that extends past the tip. I took the woman three tries to get the nail to not crack on one of my pinkies. Please go to a better salon and do not waste your money here.

It’s a nice place the people there is for friendly nice service

I recently went back with my grandmother for a fill in amd the ladg fixed my nails. It started off good but while she was going aroundy cutial it atrted burning to where i had to pull back. Afterwards, she put the pain on my nails and it looked like she went all directions.

Every time I come I am always happy and satisfied! My nails last me a month and they always know how to my eyebrows the correct way ! I been going to this place for almost 2 years now!

I sat here for an hour and a half for a fill in then it took an hour for him to do the fill in then not even a day later one nail broke because it was paper thin. Now i have to ho back their to get the same color and i have been sitting here for an hour. DONT GO HERE IF U HAVE A LIFE

Love goin there getting my hands and feet done

Been a customer for the past 12 years love the look of my nails!!

Love when they do my nails and eyebrows!!! Been coming here for years!!

Great service and nails always look good!

Professional, high quality service. A good experience.

Worst service ever, I use to come here all the time and something happened and I stopped going for a while. Today I decided to go back... WORST decision ever. I asked for a regular pedicure with gel polish the old man that did my feet didn’t do a good job, took longer painting my toes then doing the pedicure smh I had polish everywhere and then charged me and extra 5$ to remove the polish I already had before the pedicure. A WASTE OF TIME AND MONEY!! I will not be returning

Im pleased with the old staff and