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David Chevrolet Buick
10225 Niagara Falls Blvd, Niagara Falls, NY 14304, United States
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David Chevrolet Buick

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ia
Review №1

I have purchased 6 cars in the past 7 years, and I can honestly say that David Chevrolet is one of the top dealerships I have encountered. Sure there may be hiccups along the way with any buying process but it’s all about the sales representative in my opinion. I had the luxury of dealing with David Wagner. When I first started working with David he hit me with a line “people don’t buy cars from me because they love the car, they buy from me because they love me” at first I was like “okay buddy” but then I realized he was actually being genuine. David will be just as happy selling a 2,000 dollar vehicle as he would be selling a 90,000 dollar vehicle. I know it’s a cheesy line, but he does treat you like family. I know your thinking “yea ok pal!”, but it’s true. I didn’t have a ride to the dealership to look at the vehicle I wanted because my car was totaled, David didn’t just say well sorry bud, instead he drove to me which not only took the possibility of losing other sales but took over an hour of his time just driving. I have never experienced that. When he offered that I realized his saying was true. I didn’t care if I loved the vehicle at that point because I knew I was buying from David regardless. He never pushed me into making a decision, and even spent several days making sure I got the best price. Were there a couple curve balls I threw at him? Yup! David knocked those right out of the park. Every transaction has it’s highs and lows but so does every family. So if you want to have not only the best possible deal, and the best possible time purchasing a vehicle go ask for David Wagner and who knows…maybe you will become part of the family too!

Ti
Review №2

Just wanted to say thank you to all employees at David Chevrolet Buick from sales to service. Ive always had a great service for the past 6 years. I would also like to thank my salesman Michael Smith for being very professional and helping me when times are very stressful. I would highly recommend to all my family and friends. Thanks again

K
Review №3

Was thrilled when i got email with pdf that allowed me to see the dash center console parts. Awesome parts counter employees

Ra
Review №4

I have had great experiences with David Chevrolet Buick. I have found all aspects of this dealership extremely professional, from my salesman Steve to the Service and Car Wash departments. And their waiting room is usually stocked with the best donuts youll find anywhere. (I hope theyll bring back their tables in the waiting room, so I can get some work done while I wait in there.) I strongly recommend this dealership.

Aa
Review №5

My wife and I were in there one week ago and Steve palmieri helped us out and was extremely friendly took the time to answer all our questions and were happy to say we drove out of there with a brand new 2022 Chevy equinox and couldnt be happier with it so far

jo
Review №6

Great car buying experience with my salesman Gordie. Highly recommend.Didnt have the vehicle I originally wanted but managed to find another vehicle and got a great deal. Even with the current vehicle shortage was able to drive away with a new vehicle at a fair price.

A
Review №7

O boy where do I start. Dave the guy who took care of me. Simply amazing!. He took care of me so I could take care of my family. He got me into a wonderful SUV that fit the needs for me and the kids. And fit into my budget. I cant say enough good things about this place. I felt so welcomed. I was not rushed or forced into buying something I did not want. I have had this happen before. Not here they worked well with me and we took our time. It is so nice walking into a place the employees here have value and empathy. They see their costumers as people. And not just money. I hope this continues. I have read some horrible reviews for this place. But I went in and was treated good. As long as this car holds up and they continue to do their best I will be happy.

ca
Review №8

Very enjoyable to deal with. Looking forward to continued relationship!

Ch
Review №9

Great service, this place went above and beyond to help me find a nice reliable car. Steve T. Knew so much about the Chevy line of cars and was able to answer every question on had on my new lease.

Ba
Review №10

Very satisfied with the Service Dept. Received confirmation call re: appointment. Very pleasant staff

Da
Review №11

Yeah, its a dealership but they always service my car correctly. I bring my car here because its hassle-free and I never have to bring it back saying that it wasnt fixed right. There is a comfortable customer waiting area here as well. I havent purchased a car from here (yet), so I cant tell you how the sales dept rates. Overall, its got 2 thumbs up from me.

br
Review №12

Great salesman Mike Smith, very helpful and friendly I bought two cars from him works to get the deal that works for me. Also awesome financial rep did great for me he got the deal that worked for me money wise. Thanks again

Me
Review №13

I decided to purchase my first brand new vehicle. From the minute I walked into David’s I was welcomed and made to feel comfortable. Jim was excellent. He made me feel very confident in my decisions and also provided me several options to fit my needs. I will definitely be back in the future and will tell all my friends and family to go to David’s.

Da
Review №14

Took my truck in for warranty work was a pretty big job 12 hours of labor alone brought it in on a Monday hd to wait for parts tell the fallowing day the did the whole job in 2 days got the truck back 9am Wednesday morning because the mechanic stayed late Tuesday to put it all together so I could get my truck back as soon as possible Wednesday morning! Appreciate the speedy work and we’ll communicated effort to help me get back up and running on the road again thankyou Ken in service and Damien (I believe was his name) the mechanic

Ly
Review №15

It was the best thanks to Robert, I fell in love with our Colorado . So many useful features. It is just the right size for me and my husband . Robert kept us informed during the chip shortage. In our opinion Robert is the best sales agent at Davids. We have matching beautiful black Colorado and black Trailblazer and we love both ....Once again Thank you Robert you are the best !!!!

Mi
Review №16

Jim was awesome!! Definitely would recommend David Chevrolet to anyone who is looking for a vehicle. Thank you again Jim!

Kr
Review №17

After shopping around for a new lease we went to Davids Chevrolet and they offered the best deal. Steve Palmeri was very helpful, attentive and offered a fair deal. Everyone we worked with through the process was friendly and helpful. We walked out that night with a new car and love it!

Je
Review №18

Courteous professional staff. Everything was ready when I got there all I had to do was sign papers. This was the fastest car purchase I have ever experienced. Steve Palmeri was such a great guy. He really has your interest at heart. Great quality in a salesman. Mia was amazing in helping set up the Onstar and going over features in the car I had questions about. Smooth transaction from start to finish.

Da
Review №19

I was very pleased with the service. They handled my problem efficiently. The people were kind and respected me. The provided the service and completed the work on my car on schedule. The shuttle service was greatly appreciated. The driver was also very kind.

Ra
Review №20

Been buying vehicles from David Chevrolet/Steve Palmeri for years, always a great experience. Strongly recommended!!

Ch
Review №21

Everyone was super friendly and helpful, probably the easiest, quickest, and best experience I’ve ever had, both Joe and John Andalora went above and beyond into making this experience absolutely amazing, because of them I will never go to any other dealership

ch
Review №22

Josh was very professionally and informative.Very pleasant to speakTo you.

Br
Review №23

Steven Palmeri was a great salesman to work with, very professional. I also appreciated the time Mia took to go over the features in the new vehicle. It was the best car buying experience I have ever had. Overall I am pleased with David Chevrolet and look forward to doing business there again!

Ra
Review №24

Took my brand new car in bc the vehicle started flashing service warnings then completely disabled in the parking lot. It took a week to get fixed bc of the alternator.. the vehicle was bought brand new 2 months prior from your dealership. I never received any calls I had to call everyday at end of day to get updates. Josh has no communication and the only thing I kept getting told was “the part never came in, I don’t know what else to tell you”. I lost 3 days of work, bc no rentals can be given. No rentals could be found by myself at any rental company for under $140 a day. The communication is horrible, the service is horrible. I have bought 5 cars now from this dealership and make sure to promote every other dealership in the wny region and tell everyone to stay clear of David’s. Had my car made it to any other dealership it would have gone else where. The service department is the worst! If I could rate 0 stars I would! They don’t even deserve 1 star.

Bo
Review №25

The service was terrific. Rob was a very professional sales person. His low key and positive attitude sold us

Go
Review №26

It was amazing. I didn’t even go there expecting to buy. Walked inside to just ask about a truck the next day I drove it home. Gordie was amazing. Haven’t been a Chevy fan for long time cause of past experience. But thanks to David’s I am all about Chevy. And I just love my brand new truck. Thanks

Ro
Review №27

Excellent serviceMichael Smith was amazing thank you again to the crew .I love my car

Ji
Review №28

I brought my 2008 Sierra in for an oil change and tire rotation. I also asked for a new transmission coolant line that was leaking and to look at a whine I was hearing from the front end. I also asked for the front differential fluid to be changed. I also wanted one TPS monitor replaced. When I was called by the service writer concerning the needs he stated the following:They wont replace just one coolant line but they would replace all four lines and the cooler for $1050, I said no thankyouhe said I needed all four sensors for $750, I said no thankyou.When I picked the truck up he said he would have to charge me $200 for evaluation because they wanted to check out the transmission and a few other things. I said I didnt ask for all of that, he said he could have charged me full hours for all of the checks.I paid the bill and drove 1.2miles home. The next day I drove the truck about 8 miles and when I got to a store I found that the front left hubcap was missing. I drove to the dealer on Saturday 8/7 in the morning and told the Service Writer what happened and he said he would have Josh contact me. Monday 8/9 12:20 no call. I called and left a message. The drivers side inside step was disgustingly dirty and the weather seal torn from the mechanics big boots from getting in out of the truck so many times.I dont know why I keep going back to this dealership, Last month I took my 2020 GMC Terrain in for an oil change and when I picked it up the front fender, outside door handle and inside door panel was covered in grease.Last year they broke the studs off my 2012 Equinox and I had to replace the bearing and hub, they said that happens.I am tired of all of this happening.

Sc
Review №29

This is the 2nd time I’ve been to the service center and it was great. Kept me informed of what was going on the whole way and fixed my windows.

Ma
Review №30

What an amazing experience at this dealership. Steve Palmeri made this so easy and stress free. He is an experienced professional and it was clear to me as soon as we sat down. I recommend him and the dealership highly

Te
Review №31

David really impressed me on getting my daughter exactly where she needed to be with her payment. Tiara really loves her new Trax thank you so much David for making it happen.

Da
Review №32

David’s Chevrolet Dealership is first Class. Great Customer Satisfaction and The Salesman Gordie was Awesome in Talking to and Getting me into another vehicle. Definitely highly Recommend this Salesman and Dealership for your Next Vehicle Purchase !

Jo
Review №33

We always deal with Steve Palmar. He is a wonderful salesman! Always available if we have any questions or issues. Hes polite, courteous, and knowledgeable! We do recommend him to all our friends & relatives who ate in search of a vehicle. THANK YOU STEVE for all your services!

La
Review №34

Very quick and thorough service. Great staff and complimentary donuts.

Li
Review №35

Steve voutour was my salesman and he was the absolute best! I am very satisfied and happy with my car. It is the very first time that I got the exact car I wanted and left the dealership really happy! He made the whole process quick and easy for me. Hands down the best salesman I ever dealt with! Thank you!

Fr
Review №36

Excellent service.They get me in whenever I need to.

Ri
Review №37

I was approaching the end of the month when I realized I had to have my vehicle inspected. The David scheduler was able to fit me into the service departments schedule before the end of the month.

mi
Review №38

2nd purchase at david chevy. Continue to enjoy evrything about this dealer. Very accomodating. Mike Smith and Joe Andolora communicated via all channels (text, phone,and in person) to make the purchase as smooth as possible. They answered all questions as quickly and clearly as possible, which i appreciate.

ra
Review №39

Brought my 2019 Corvette in for service. I’m sure they changed the oil just fine. But the service people are rude AF. I have a 2 years service plan with GM and they would not honor it at all for the included oil change. Clearly GM has something wrong in their system but they wouldn’t even verify anything with GM just gave me attitude. If you want a hassle and to be treated like garbage this is the service dept for you!

Re
Review №40

Conner was awesome, if youre looking for a new ride, look em up.

Me
Review №41

I called there for some information because my own dealership wouldn’t even call me back. They were very helpful and always got back to me quickly. So I switched dealerships and got my car from them instead 😊

Ma
Review №42

I was very pleased with the ease in setting appointment. The service technician was excellent, informative and thorough.

Ra
Review №43

Great delivery serviceSales guy was very helpful

Re
Review №44

My car was being serviced and the part ordered was lost for 2 1/2 weeks. The dealer had no idea where the part or truck was. Extremely unacceptable to not have my vehicle for 3 weeks due to poor management.

Sh
Review №45

Jim is GREAT!!! He helped me get in the exact SUV that I wanted and didn’t stop looking until he did it. Anytime I had a question he was prompt and efficient. I’d highly recommend Jim and David’s Chevrolet to anyone looking!—Shannon B :)

Jo
Review №46

Had inspection, oil change, tire rotation very pleased

Ro
Review №47

My husband and I recently purchased a previously owned Chevy Trax from David Chevrolet. Steve Palmeri, the sales agent, was extremely helpful and accommodating in helping us find a beautiful model with very low mileage at an incredibly affordable price. We love the car and appreciate the follow-up service. It took very little time, and the state of the art technology was very impressive. We highly recommend David Chevrolet and Steve Palmeri.

Ta
Review №48

Great service. They listen to the customer and I did purchase a vehicle here.

S
Review №49

I did not have a great experience with the sales person there, but your service department is amazing. Im not happy that Ive had to bring my newly purchased truck in 3 times in four months, but at least your service team makes up for the trust your sales have lost.Each technician deserves a raise as its the only reason I come back to your location.

JU
Review №50

I bought my 2018 Chevy Equinox LT, certified pre owned with dark tints, great sound system, great safety features, drives smoothly! Conner Licht was my salesman. He was very knowledgeable about the vehicle....very well mannered, easy on the eyes😉, professional and friendly. The receptionist was nice. The financial manager, Dwuan was very helpful and a good listener. I HIGHLY RECOMMEND THIS CAR DEALERSHIP!!

Jo
Review №51

Connor Licht provided great service, showed me what I wanted and was presented with a fair deal. Thank you!!

Am
Review №52

Rob Mokhiber was the most professional and courteous person Ive ever worked with. David Chevrolet is definitely the place to go

ch
Review №53

I was interested in trying get a vehicle and submitted everything online. I received a call from a receptionist who asked me what I was interested in and told me she would have a sales rep call me back. That was about a month ago. 👎🏼

Br
Review №54

Had a good experience with the sales team and overall process. Good communications throughout as the I went through process. I was able to complete the purchase with a trade in and financing all in a Saturday morning. Would recommend this dealership to others.

To
Review №55

Steve Palmeri is the man to see. Very professional. No pressure at all, and worked with us to get where we needed to be. We leased a ‘21 Equinox, and bought an ‘18 Silverado all within 3 days. My folks and mother in law also use Steve. Great guy, great service.

M
Review №56

Excellent, friendly, efficient staff.

Ki
Review №57

The technicians were friendly and informative. The waiting area is clean and comfortable and the service was prompt.

Ro
Review №58

Overall the service was great and the service technician (Don) we were assigned completed all of the work we requested with no issues. Good job.

Jo
Review №59

Steve Palmeri was my salesman and was extremely friendly and helpful. The Delivery Specialist was helpful (Khalid), as was the sales manager. The sales manager and I had a really nice conversation for about 30 minutes after all the documents were signed. Very friendly crew at David!

Su
Review №60

Paperwork caused a few delays. Otherwise, a good experience.

st
Review №61

The service department did a Excellent job on our Impala premier in repairing and could not ask for a better turn around on the car i would like to also thank the tech. who did the repair for his quality work.

Ka
Review №62

Steve Palmeri is there best. Hes helped me more times thanbj can count

Jo
Review №63

Ive been at a handful of other Chevrolet dealerships around the area and every one of them seem to have problems with scheduling and appointments and this is the first dealership in the area that actually got my appointment, sent out an email welcoming me to the to the dealership and a follow-up call two days before my appointment to confirm. My appointment was at 11:00 a.m., I was there at 10:45 and I was sitting in the waiting room at 11:00, I was greeted as soon as I pulled in and the registration process went seamlessly being that they had all my information captured. I was only in for an oil change and tire rotation and I was in and out of there in less than an hour. Ive definitely found my new dealership for service and when the time comes, probably a new vehicle

Ne
Review №64

I walked into the dealership to test drive the 2021 Malibu and was placed with Steve Palmeri. To say the least I was given the best sales experience. I walked out with a brand new 2021 Malibu as a gift to myself for my birthday & was given a good trade value for my 2016 trax. Thank You Steve! Your rock!

Tc
Review №65

Quick service. Clean facility. Worth checking out. Used them in the past and never had a problem.

ta
Review №66

Super service, done quickly by great staff!!

Ca
Review №67

Shopping at David Chevrolet is always a nice experience. Everyone is kind and are well educated on all the Chevy products. Very clean and fast service. Our sales rep Gordie is always so pleasant and friendly. He not only has a lot of knowledge he is also funny. I love people that make you comfortable and laugh. It makes buying a car an easy experience . Would highly recommend to everyone. During this time of COVID 19, the dealership was safe and clean. Very happy, thank you .

Jo
Review №68

Very easy to work with. They offered a great price for our trade, and were professional and easy going when negotiating for the vehicle. I havent dealt with them for service yet but I would recommend Ernie to anyone looking to buy a Chevy or Buick. They were able to find the perfect vehicle for us in a few days, and there were no surprises when we went to pick it up. They didnt push too hard to sell extra services. The experience was pleasant and stress free.

Ro
Review №69

Robert was an EXCELLANT sales representative

Go
Review №70

Needed my first lube,oil and filter with a tire rotation always quick! Always a great experience!

Ch
Review №71

Such a great first experience here! All the employees I interacted with were kind and professional, never pushy. So impressed!

jo
Review №72

EVERY ONE THERE HELPFUL AND FRENDILY yes and friendly

Sh
Review №73

Buying a car is always a very anxiety producing experience, and I relayed that over the phone, I arrived to test drive a Trax and a Equinox. Rob Mokiber was my Saleperson. He knew of my stress in car buying and was great. He changed my whole view of new car purchasing( after 67 yrs, this is my 1st good experience) Also the finance Specialist, and the young man that walked me through setting up new features in my new Trax that I drove home the next morning after I first came in. You have great staff. We will be back for sure..

Me
Review №74

I like the people. Very friendly and have had a good experience with the dealership since the car was bought in 2017

Pe
Review №75

Good they where very helpful an help us with are finances to get the vehicle we wanted

Mi
Review №76

Our salesman Robert Mokhiber was excellent. Robert explained everything to us and was straight forward. Robert worked with us to get the best deal possible. Finance Manager Brian Butski was also excellent and made sure to search and get the best rates and coverage possible and the best payment. The whole David’s Chevrolet team was excellent and my wife and I highly recommended David’s Chevrolet.

Ti
Review №77

In the past 5 years since we have bought 2 trucks and 1 car from Davids we have never had a problem when ever we needed service on our vehicles.

Ma
Review №78

Excellent communication, straight forward conversation, vehicle ready on time as promised, excellent idea of having a rep (not a salesman) be your guide when picking up vehicle (attention to detail).

mi
Review №79

I had an awesome visit

Jo
Review №80

Great experience! Thanks Stephen Voutour for your knowledgeable help! One week after I got the new Blazer, I called Steve and met with him to pick a new vehicle for my wife. Steve, again, went above and beyond. I now have two new Chevys in my driveway.

Ke
Review №81

Quick and efficient service

ma
Review №82

Described my problem as a correctable error from a previous service not done by David Chevrolet

Di
Review №83

Quick service, comfortable waiting area

An
Review №84

Best value for a car wash

Ry
Review №85

My salesman Nick Cahill was amazing. He made the whole process seem simple for me. He has checked in on me a few times since I picked the car up.

Ma
Review №86

It was the quickest, easiest and most pleasant experience Ive ever had buying a vehicle.

Lo
Review №87

Had a great experience. My salesman was great and got me into an amazing vehicle at a price I could afford.

Ro
Review №88

I have been leasing my vehicles there for years and they are always pleasant and listen to your requests on options. Its your money and they want you to be happy with the vehicle. I highly recommend Steve Palmeri to get you the best deal.

Ca
Review №89

Some confusion regarding charge, but overall good experience good service dept

Ni
Review №90

Was able to do a lot of the stuff before hand with Mike Smith over the phone days before. Went in on Saturday and the whole final process took 45 minutes in and out. 👍👍

ca
Review №91

Very fast and efficient

Co
Review №92

Great experience buying my first car

ro
Review №93

Completely satisfied.

jo
Review №94

Good dealer. Fast and friendly

Ke
Review №95

I had a leak in one of my front tires. I called David Chevrolet to see if they could squeeze me in due to the safety issue and they did! They actually had to replace the tire because a screw had found its way into the side of the tire. I was so appreciative and thankful for the effort! David Chevrolet will always be my dealership!

Ca
Review №96

Just recently renewed my new three year lease with Davids Chevrolet! With the assistance of Jim Stickland, everything went nice and smooth! Also a shout to Cameron for assisting me into my new Buick. I love it! Thanks to all!

re
Review №97

I had been searching for a few weeks for an SUV that fit my needs and budget. After being told by several car dealerships I would have to let go of some of my needs and / or increase my budget I was pretty upset. Knowing what I needed and what budget I needed to be in I gave David Chevrolet Buick a last minute email before I planned on signing a different lease the following day. John, Nick and their team were amazing - they got me everything I needed and at the payment I was looking for in no time at all! They listed to what I had to say and executed perfectly. Everything that could be was done through text or email making my time in the dealership a breeze and super fast! I have had my lease (2020 Buick Encore for a week now) and I can say I am honestly so happy with the decision on my last minute email to John. I will be recommending them to anyone and everyone I know their customer service was something to rave about!

Pe
Review №98

I came early because of an appointment. They took my car in for oil change and tirerotation, I was on my way in less than an hour, excellent service.

Di
Review №99

I have purchased 2 vehicles in the last 2 years from David Chevrolet and both times we have dealt with Jim Stickland, Jim has been a great person to work with. Jim has always been very pleasant and courteous.

Pa
Review №100

The guy that took care of me was excellent. I came in for a state inspection, he set me up with another appointment for a recall. I was in and out in a half hour!

Information
39 Photos
100 Comments
4.3 Rating
  • Address:10225 Niagara Falls Blvd, Niagara Falls, NY 14304, United States
  • Site:http://davidcars.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 716-402-1772
Categories
  • Auto repair shop
  • Auto parts store
  • Chevrolet dealer
  • Buick dealer
  • Car dealer
  • Car wash
  • Oil change service
  • Tire shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • NFC mobile payments:Yes
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