user
Flawless Hair Studios & Hair Boutique
9505 Warwick Blvd, Newport News, VA 23601, United States
Appearance
Flawless Hair Studios & Hair Boutique

Comments
Ty
Review №1

Lashes were very pretty and Im picky as heck. She also did them very quickly. I was very impressed and will be returning.

Sc
Review №2

Got my lashes looking Flawless...relaxing and calm atmosphere...fast and friendly...wonderful experience...

Lo
Review №3

Great experience, third time for me, I will be going back.

Do
Review №4

Keisha Roberts services came highly recommended. I was attending a wedding, and badly needed my hair re-twisted and styled at short notice. From the beginning to the end of my appointment, I was blown away by the experience provided by Keisha and her assistant Mani. Not only did they provide the services that I had scheduled, but they also noticed a product build-up issue in my locs and rectified the problem right away without question. I was very impressed by the amount of care that the establishment provided because it was a symbol of how much they value their customers. I was not the only appointment at the time, but I was delighted by the way that they were able to multi-task, and provide adequate services to us both. Also, the amount of knowledge that Keisha holds is very impressive. This was the most insight that I have ever gotten in regards to the loc process. Keisha was able to answer every question while walking me through the after-care process step-by-step. Upon leaving, I felt very informed. After almost a month, I still get compliments on my hair because of the quality of work that was done. The only downfall is that I do not live in the area to have regular access to their services. Not only have I already recommended friends in the area, but I highly recommend anyone looking for a knowledgeable, professional, customer-service oriented stylist who emphasizes quality to try Flawless Hair Studios & Hair Boutique. You will not be disappointed!

Ja
Review №5

Keisha is an amazing stylist!!!! She started my dreads and I just love them!!!🥰😍

Ja
Review №6

Very nice spot will go again. Prices are responsible.

Di
Review №7

Hey Keisha,Definitely appreciate you and all your help! Your place of business is relaxed and like a 2nd home to me 💯

SD
Review №8

The owner, Keisha Roberts did my starter locks and has maintained them for the past 4yrs. Any style, or color, she can do it. She is awesome! Very knowledgeable, professional and very, very good at her craft. She is very honest and will not mislead you just for a buck. I will follow her to the ends of the Earth!!

Za
Review №9

Asked for Honey Blonde locs and walked out with GUNNA ORANGE 🍊. I almost cried. Had a trainee dying my hair without my permission in advance I was livid

Me
Review №10

Keisha is an awesome stylist who stands behind her product and work. Always recommending routines for healthy hair care. Amazing bundles and units!

An
Review №11

I went to flawless hair studio and was looking to go natural thinking that was going to make my hair grow faster. After talking with my stylist Keisha she relaxed my hair and said that she can get my hair to grow this way. I got a cut and style, I love it and its easy to maintain. Keisha was very informative and helped me understand what it takes to have healthy hair relaxed or natural. So if you are looking for a great stylist whether you are natural or have relaxed hair, Keisha is the person to go to. Im looking forward to my healthy hair journey with my new stylist Keisha, great experience and was a plus because Keisha is so down to earth and very nice.

ku
Review №12

Awesome place great service great people

Ta
Review №13

The stylist were professional and knowledgeable. They do a great job with hair. Check them out!

Br
Review №14

A very professional environment. Keisha knows her craft and although I have only been to her current location each time I have always left satisfied. She not only focuses on the style but the health of your hair. I will be returning soon!

Yo
Review №15

The owner is awesome and very talented. I was satisfied with my hairstyle. Owner certainly had me ready for my Jamaica trip.

De
Review №16

Would not recommend. The braider, Mani, must be in the beginning stages. She did not complete or do my box braids properly. I paid her $80 for Lg Box Braids. This style should have took little over 2-4 hours, but I remained in her chair until 8PM. The boxes she parted in my head were fine, but the hair did not connect around the rubberbands she put in it. Mani did not go back over my hair in order to cut down any flying strands or pieces sticking out; and she did not complete the braids by braiding it down to the ends, but soaked them in hot water. I had to have another of my stylist friends come back over and help me redo her work. PRACTICE! PRACTICE! PRACTICE! But not on someones head whos paying you their hard earned money smh.

Ch
Review №17

Getting my hair done for 5hrs and left unsatisfied $80 dollars down the drain. Basura 🗑

Sc
Review №18

I cannot explain how many times Ive been left at the bowl for 30 minutes at a time felt like hours legs falling asleep. Overbooking leading to long wait times.

Th
Review №19

Artists, not beauticians. What they do is amazing. And men, if you are losing your hair, see Nikki. She is amazing and you will like how you look with hair !!!

Ra
Review №20

I have gotten my hair done at Flawless Hair studios 4 times by Jae and everytime Im always happy with her work. Not only is her work is amazing, neat and detailed, but her energy, personality, and vibe is so laid back, positive and a rare find. She will take the time to educate you on how to care for your hair and will also give you alternative natural treatment options that actually work. I think shes one of the best hair braiders out here, but dont take my word for it. Go check her out for yourself. You wont be disappointed!

au
Review №21

This was my first time coming here. I love the atmosphere and the other ppl working there are friendly as well. Keisha gave me great tips and she is a overall nice person. I will be coming back again 😊

Ni
Review №22

Totally satisfied with Kiki, she did an awesome job with my natural hair. #flawhairstudios I’ll be back!!!

Ta
Review №23

I love the professional experience that I receive with every visit. Keisha is very knowledgeable about her craft. This is more than nice styles, this is hair care. I advise you dont meet me there, beat me there!! You would never be the same.

Na
Review №24

Finally! Ive found a really good natural hair stylist by the name of Keisha Roberts. Great customer service + super talented + affordable pricing = returning and happy client! 👍🏾

Sh
Review №25

Today I had an appointment with Keisha and I got starter locs. Ive been to her a few times prior but for silk presses. I am very picky when it comes to whose hands are in my head but Keisha is the best hair stylist I have ever encountered. Shes not only a great individual but also a bad ass stylist!!

Ho
Review №26

Miss telaya has done my sew in and silk press. They both looked so good. Mind you she keeps Me laughing and smiling while getting my hair done. Definitely becoming a regular. Still rocking my silk press and my hair is flowing like no other .. thanks girl!!!!

Wy
Review №27

Keisha and Nikki are amazing. I started my loc journey about a month ago. My first loc stylist did a good job but it was the products she was using and my scalp became very irritated. I washed my starter locs and i thought i ruined the whole process. I came across Keisha and Nikki and they ensured me that my locs will be okay. They was right. My scalp feels wonderful and my locs are soft and healthy looking. I will be returning. Thanks again!!!

Da
Review №28

I went to Keisha Roberts for a Shampoo, Scalp Treatment, Silk Press, and dusting of ends. She had a walk in, who “walked in” maybe 5 minutes before I did as my appointment was for 0900. It took about 10 minutes for her to finally get me to the shampoo bowl, even though she wasn’t done with her walk in which I appreciated. I let her know I lightly pre-poo’d my hair to make sure it had moisture on my hair and my scalp because I just got off of a 17-hour flight and I know airplane environment has a tendency of drying out my hair. She left clarifying shampoo on my hair for over an hour as she tended to a walk-in, then proceeded to use no real form of conditioning or moisturizing agent. My appointment called for a dusting of my ends, but she took it upon herself to cut my hair without telling me or letting me see. She did the initial cut of my hair after only blow drying it. Her excuse was essentially that her flat iron wasn’t strong enough to get through my hair so to deal with the damaged ends she needed to cut it before. She was uncomfortable with me asking questions because she wasn’t feeding me information about her process. Her response to me was “you must of had a bad experience with a hair dresser.” What I had to explain to her was that I’m not familiar with her and her methods so I’m asking questions to gain clarity, especially since it was my first time going to her. At some point I realized she isn’t familiar with natural hair, her expertise is with loc maintenance. She proceeded to clean up the ends trimmed prior to flat ironing but used her finger to comb through my hair instead of the comb. And to end the actual description of my appointment she never gave me a scalp treatment, but fortunately she didn’t charge me for it. Everything about this experience gave me extreme anxiety. I am making this review a few days after the appointment, as I notice all the inconsistencies with my hair. After all the cutting she did, my hair is uneven, I have strands severely longer than others. I don’t normally make reviews unless a service is absolutely exceptional or, conversely, abhorrent. She should advertise her services for loc maintenance and color only. I have been natural for 5 years, and my hair has never looked this way after having this service done. Though I appreciate her time, I will not recommend her nor rebook her for any service again.

Ti
Review №29

Ive been going to Keisha for over 3 years now. I have my moments when I tell her she can do whatever because I trust her that much. And if anyone know me, they know I dont trust anyone especially when it comes to my hair.Update: 6 years in and shes still so awesome. She helped me on my natural journey and now i she started my locs last month and Ive shouldve taken her advice sooner. I absolutely love her ❤️

Je
Review №30

I love how quick she did my hair.. And it was perfect!!! I was here from Mississippi working and found her and I can honestly say I have found a great beautician!!!!!

Oc
Review №31

My experience was so awesome. I got a frontal with bundles sewed in and she Keisha made my hair look so natural! I am beyond satisfied with her services! She has a customer for life!

De
Review №32

The place was beautiful on the inside. Met a nice young lady who are purchasing a Groupon from to get my eyelashes done but when I called to return to get them done again they had let her go so I dont know if theyre still honoring the Groupon or not.

on
Review №33

First time ever getting a hair cut & I had an amazing experience. Telaya cut, relaxed and styled my hair and it came come amazing. She did such a great job, was very sweet and friendly. The service was great, Definitely looking forward to going back to her.

ja
Review №34

Im more then satisfied. My lashes was done almost two weeks ago and they still look like new...

Xe
Review №35

I wish I could give 10 stars !!! Teleya is great ! She knows what she’s doing and she makes sure you’re comfortable! I loved the service. This is the best hair shop in VA !! I love it !

Re
Review №36

This is my first time coming to Keisha shop. One thing I can most definitely say her service is threw the roof. I like the atmosphere in the shop. I will be definitely returning back to this shop getting my hair done. I will make sure I spread the word about this shop.

fe
Review №37

Great ppl there and they do really good hair

Ad
Review №38

My hairdresser was very informative and knowledgeable and worked with me on pricing.

He
Review №39

I totally recommend this shop I recently got a sew in and the experience is just amazing, I came a little late and I didn’t even have to wait long and it felt like it didn’t take long at all too get my hair done

Ty
Review №40

Best service is the area, they do it all fromWomans hair and eyelashes to mens hairs and hair cuts . Good professional environment with good customer service. Ive been to a few other places around here and this is by far my favorite place to go . Its a fun experience every time I step in FHS. Id suggest this place to anybody .

Ne
Review №41

Telaya was amazing!! I got a sew in and it came out gorgeous, she was very entertaining and was willing to go out her way to make sure her job was done correctly; i liked the service all around I would most definitely recommend people here !

Ta
Review №42

Keisha and Telia were awesome service was professional and officant and conversation was good too!

Al
Review №43

Came to the store to purchase some wonderful hair and the lady was very helpful.

ch
Review №44

Great place. very professional. teleya hooked my girls and me up. we love our hair. thanks teleya!

Sh
Review №45

Great customer service Im loving my cut first time going to flawless hair studios and Ill back.Telaya You did your thing !

Gu
Review №46

Wonderful place!! Wonderful service!!

D
Review №47

I had a braid appointment with Jae yesterday at 12 noon. The Owner of the shop was very kind and reached out to her before she arrived chekcing on her status. I get a call at 12 that she is still braiding another client and it would be more like 130pm. Close to 130pm I was told 2. She did not arrive at the shop until 4pm!!!!!! 4 hours after my schedule appointment for which I paid a deposit. I couldnt reschedule because I needed my hair done (which is why I made the appointment). She arrived and I had to change the style I wanted because I had an event that evening. I have several problems wih the unprofessional service from my braider. 1) know your schedule. 2) be honest about the amount of time after you have already inconvenienced the client 3) if your policy is to charge $25 if someone is 20 minutes late; then you should have contingency policy to discount your services if you are late, especially 4 hours late!!! I was given a $15 discount, not really the appropriate amount for having to wait 4 hours for a scheduled time. Early communication could have avoided major inconveniences. I could have stayed home longer and got other things done. We got finished at 8pm. When I got to the event, everyone was leaving. My hair was neatly done, but after I wasnt able to get what I wanted and the run around..I wont be returning. Impovements have to made, this is not the way to handle business.

La
Review №48

I really enjoyed my experience here, everyone was so nice . The stylist were personable and really cool to just have a conversation with . My hair turned out amazing, I left more than satisfied laya lash slayed my sewin. Will be going back again

Sa
Review №49

Although my hair was cute I was disappointed in the service by Telaya. I made an appointment for my birthday which was on a Tuesday for 10am. I made it on a Saturday as a walk in. Arrived 15 minutes early and the doors were locked so I waited. After 10 I called the number on the door and the owner said she was almost there. Once she arrived she handed me her phone and Telaya stated she would be an hour late. I was upset about that but I had no choice. I wasnt going to find another person to do my hair in time. She was very polite and started right away but another client came in and she proceeded to do this clients entire hair and made me wait. I did not leave till after 3 oclock. Missing my nail appointment and reservations for my birthday. I hate that it happen because they were very nice but I feel I was placed aside because someone with a higher paying style came in. Even worse she had just called and made her appointment that morning because they asked if I was the one who called that morning about the Bob. I hate having to find different stylist. All I was getting was a wash and style with a few pieces glued in for length. 😥 Happy with the hair. Disappointed in the service.

St
Review №50

BEST BARBERSHOP AROUND!!! Millzthebarber will get u straight . Very professional, Certified barber, Great atmosphere

Ke
Review №51

Best spot I been to in the town real official, they took care of da kid for real💪🏽 shout out to my barber @Millzthebarber hit his line he gone get you right !

Sh
Review №52

Telaya was great! She is very kind and friendly! Her service was awesome and I was in and out!

Ni
Review №53

Our stylist is amazing and I returning great customer service

Le
Review №54

Telaya SLAYED my hair! I got nothing but good compliments on my short bob cut. 😊 Very happy!!!

De
Review №55

Keisha doesnt just do my hair, she takes care of my hair

Ta
Review №56

Very friendly and pleasant. Professional and quick.

Ph
Review №57

I love Flawless Hair Studio, and hair Stylist Keisha is the best!

Ch
Review №58

Very friendly and great service

Sh
Review №59

JMillz Very intuitive, precise with lines and can do anything .

Ne
Review №60

Awesome place with professional stylists.

Je
Review №61

Keisha is a great stylist and very professional!

Va
Review №62

Excellent!!

Ch
Review №63

Excellent service

Br
Review №64

Best barbers on the peninsula

As
Review №65

Didnt like it

sh
Review №66

Never disappointed

Information
88 Photos
66 Comments
4.5 Rating
  • Address:9505 Warwick Blvd, Newport News, VA 23601, United States
  • Site:http://flawlesshairstudiosllc.com/
  • Phone:+1 757-320-4319
Categories
  • Barber shop
  • Hairdresser
  • Beauty salon
  • Beauty supply store
  • Boutique
  • Hair extensions supplier
  • Hair salon
  • Spa and health club
  • Wig shop
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations