SYNERGY Home Care provided compassionate and consistent care for my mom after elbow surgery. Their management was outstanding - I always received an immediate and compassionate response every time I reached out. The aides that Synergy sent helped my Mom with meals, walking, light household and other chores. She was dependent on them for almost 3 months, and she could not have made a full recovery without them. The President of Synergy and my Case Manager were outstanding in helping me negotiate not only the schedule of aide, but also the forms and insurance. I am very grateful to them, and recommend using their services.
Recently there was an urgent need for home health care for my father-in-law. This agency came through for us, even during a holiday weekend! They were super fast to respond and sent an excellent aide out to help us.Thank you to everyone at Synergy for the support and guidance during this difficult time. They stay in touch and respond promptly. This agency is A+.
This is a business with a heart. There was always someone who picked up the phone to book appointments and to answer questions . When my mom became ill, I actually received comforting words from the people who arranged for the home health care to come to my mom. The healthcare workers were compassionate, cheerful, and trustworthy. I highly recommend this business .
Synergy Home Care is the best! I needed help with my sister who suddenly became confined to her bed. I called Synergy. Arkady answered, expressed empathy, got to work immediately and without me having to fill out lots of forms sent an aide. Later in the week, Arkady sent nurse Barbara to evaluate my sister’s condition and even he, flowers in hand, visited! Synergy has a team of managers. I have worked with the lovely and caring Mari on scheduling and Sean in finance. To my surprise, even the numbers person expressed care! I have on occasion had to cancel an aide’s visit, or on other occasions ask for last minute help and I have never been met with scolding or a lecture, only understanding. The aides have been good: kind and very helpful. We had one aide In the beginning, when we were all just getting to know each other, who both my sister and I felt was not a suitable match. I told Arkady. Problem solved! Next day there was a different aide. One with whom my sister felt more at ease. I am very grateful for all that this fine company has done for our family. Nancy Berkowitz
I decided to rewrite my comment because I was confused about the question. Synergy home care is amazing I have to especially thank Marie she is absolutely amazing she is one of the coordinators she is so helpful and very respectful, always available she works overtime she it’s so inspiring especially during the COVID-19 pandemic she Reached out to a lot of the aids and made sure we had everything we needed she was very supportive during very difficult times and always kept it totally professional. I believe that Synergy will be the leading home care agency and will grow extremely in the near future because they have a very committed and organized team of people who are dedicated, positive and genuinely caring.
I can’t say enough about my positive experience with this company. My family member was in need of immediate care, I reached out Synergy, and immediately heard back from Shawn Walden, within 30 minutes I heard back from him the case was staffed, and we were immediately at east knowing that we had help in place. The next morning we woke to an email from Mari letting us know in detail about the clients night, this was a great way of letting us know without us having to reach out to the caregiver of the family member. Overall I would use this agency again !!!
SYNERGY HomeCare was simply outstanding from beginning to end! When we suddenly needed urgent support with homecare and also coordinating with in-home hospice. Mari Toledo and her team of loving caregivers were superstars, from their level of professionalism to their communication and responsiveness as developments rapidly changed. Especially Helen Baldaino who was indispensable for us. The level of customer service and support by Shawn Walden with billing was exceptional. There was never a moment when our family did not feel completely taken care of and supported. Their sensitive and caring staff were a godsend to us every step of the way. We could not have managed without them and we could not be more grateful.
All staff are providing commendable, reliable professional service for our relative. Special recognition goes to Ms. Mari Toledo who makes the caretaker schedules. She is always available when needed and makes the coverage run smoothly. Caretaker Ms. Dumbia Makouranis warm, caring devotion to our relative is appreciated very much. She is like a member of the family. Thanks to all for doing your job so well.
I am so honoured to be apart of the wonderful home care family Synergy. Ive been working with them for over two years and its been wonderful, my coordinator Maria Toledo shes the best ... I wish I could give 10 stars.
SYNERGY HomeCare is an excellent choice when looking for care. There responsiveness, reliability, and dedication has been amazing, especially through these difficult times. Highly recommend!
You are all respectful and reliable. Most of all you pick up the phone when I need help. Great company, would highly recommend.
Synergy Home care is a great agency, Mari and Gifty have been exceptionally helpful, they treat the caregivers with respect and kindness and meet their clients needs efficiently, High level of professionalism!!! Synergy home care is also always very available and accountable.This is the agency that you think of when caregiving is involved 👏🏾👏🏾
I been working here as a second job for a little over 2 years and my experience is great. The staff is lovely and I get great hours I have no complaints, Mari and gifty are very responsive and the communication is excellent.
My mother was taken care of so well - I have only the highest praise for the women who came to help her.
Synergy is my favorite place to work, the staff is very helpful especially Meri, here to many wonderful years to come thanks
I have been working with synergy since 2018, this is a great company to work with, gifty and marie are the best to work with, whenever I called them they are always there to listen to me,keep up the good work guys.
Great place to work at. Entire staff work very close together. We all work as a Team.
Shawn and the Synergy team are wonderful knowledgeable professionals.
Great agency, the staff treat their employees with respect.
We only used Synergy services for emergency care for just a couple of days. The caregivers worked12 hour shifts. They were compassionate, caring and certainly helpful. (My sister and I were there a good part of the time but couldn’t handle our brother ourselves.)I had been in contact all along with Arkady Nitkin, their Chief Experience Officer. I mention him because I was in contact with Arkady multiple times. He was very responsive, knowledgeable about the business, highly professional and easy to communicate with. He was definitely concerned with the clients and with the caregivers. Without their services we would have been in quite a bind.