Terrible experince! I have been a client for 3 years now and have gone for over ten visits. They use the oldest “laser” machine and your hair continues to grow back, but the tech and Sonia will tell you it’s normal and keep asking you to buy more sessions.It is the most painful process ever. I have been to a few laser spots, and the machine they use hurts the most and has the least results! They know this because they will offer you to take tequila shots and tell you to take pain killers every visit.Very very unprofessional. You will never meet the lady in charge (Sonia), but she will harrass you for money and payments for future visits. Then she will reschedule every appointment you make for other people to fit into her schedule! The tech (Katiya) does not communicate well or stick to her word. Do not spend your money here as it is a scam, very rude staff, and the results are so much better in other places for a cheaper price!Also if you do go here, ask for a contract because she will keep messing up the amount of appointments you paid for and will continue harrassing you for payments for appointments that have not happened yet!This is a money making business for Sonia, she is not qualified, never is available to answer questions, and does not care about her customers!

I was so super happy to have found a little place like that at such great location, and amazing price!I started going there for one small area laser treatment, which turned into a full body.. And so Its been almost two years for me now, and I still go every now and then for touch-ups. What makes this place so nice to me (aside from the result that has been more than I ever expected) is friendliness, honesty, and professionalism of the owner, and her technicians. As for the place, I like that its small and cozy. After all, what matters is the results, not the size of the room, or fancyness of the place. Their laser is great. Some friends of mine go to cheaper places with way worse results (and my hair is pretty stubborn!)Overall, I highly recommend Sonia and her crew to all who want to rid of that unwanted hair!

Sonia is a phenomenal woman; highly skilled at what she does, professional and a wonderful human being. Thus far, after only 3 sessions, I have seen amazing results. I would recommend Sonia a million times over. Before starting my treatment, I was apprehensive but she quickly soothed my fears. I couldnt be more happy to be in her care for this process - I made the best decision. She is truly a breathe of fresh air. Go in and experience her for yourself. You wont regret.Thank you, Sonia - for everything!

I felt like this entire place was shady from the start. My friend and I paid cash and were told that we will receive an invoice through email which never actually happened. Basically no professionalism from the start.The whole process was unsanitary. Results were not as promised. The technician does a lot more of a precise and better job than the owner, Sonia, who just tries to rush you.Only about 65% success which is not good at all. She knows that every body is different but doesnt seem to carry that out. She showed favorites between customers and gave them much better treatment and services. Bottom line is that I didnt receive the treatments I was told and didnt see the results I should have. Dont go to this unprofessional 6ftx6ft room. Save yourselves and your money!!also i posted this originally 3 months prior but was told if I didnt take my review down, she wouldnt give my friend her treatments either...

I have known the owner for few years now, been a loyal customer because of the high quality service that she provides for each. I tried other laser hair removal in Long Island and in the city, but at Diamond touch it’s the most affordable prices and truly the best services ever. Try it and you will not regret it!!!!!

I read all the reviews of diamond touch and they are all legit I can totally understand why a miserable person would write a negative review. Sonia is an amazing person . I been going to her for 3 years she’s the most honest person you can ever find in this laser industry. She has been nothing but spectacular with everything, from customer service to her prices are a steal . I’m so happy with my results . I’ve referred countless friends here not one had bad experience with Sonia . Who ever this miserable person claiming Sonia kept her money I do not believe that even for sec . I know now days people are desperate to make money one way or another . I’m sure this s.g is also trying to get extra money out of her . So lame . So sad people can go this low on ground for couple of dollars.when I read this review I had to come forward to get my point across . Diamond touch is a diamond and no negative review can impact it . My message to everyone go in and try it out I guarantee you won’t be disappointed . Sonia you rock!!! Thank you for making a difference in my life 😊

Sonia is amazing!!! She has made my experience with laser hair removal great. She is a very professional person who becomes your friend at the end of the first session. She addresses everything and always try to accommodate you. She is 100% honest too - some companies tell you they will do all the areas in your body and fail to tell you that if you touch a specific spot, it will only get worse. She actually cares about her clients and recommends you not to touch certain parts because the hair will only grow faster and heavier and you will end up spending so much money to fix it. Doing laser has been the best decision ever and I am so happy with the results! I honestly thought it wouldnt work with the type of hair I have but it has worked wonders!!

Great service and great results better than any other which I have tried like Deify

Sonia and her assistant are sweet, patient and gentle. They explain the process, listen to your concerns ans comfort you when/if you ever feel uncomfortable.

Never give ur money to small ppl who want to grow overnight with ur money. Had contract with her for 6+2 sessions give the one thousand all cash at first session. She insists that she will be there Tuesdays all day, almost after first session start reshedueling each time, got 3 sessions and changed her word regarding tuesdays and unflexible, impolite regarding the session that SHE scheduled six weeks before appointment, so unprofessional.

Awesome and friendly service. Very attentive to customers needs.

Always professional and top quality service.

Sonia is great! Most importantly I saw results!

What a professional.

Amazing!!