THE STAFF!!! Natalie, Austen and the Reese are SUPER SMART, ALWAYS FRIENDLY and very PROFESSIONAL. The gym is ALWAYS clean and the staff are always cleaning around u. The equipments is new and I hardly find anything broken. I also love the workout apparel!! Like the shirts for training!! Highly recommend BRYANT PARK!! Well done!!
Well, this is one of the premium locations, so I expected a premium type product. The equipment is fine, standard Blink, nothing too fancy. For me, the issue is with the lack of masks by gym goers. At least 5 people were working out maskless, and then in the locker room it’s a free for all. Even the staff had their masks below their nose as they explained that everyone should be wearing theirs properly. So, I know that many are vaccinated and that transmission levels are low, but why not have staff do a simple walk through and make sure people are wearing them properly? If someone doesn’t feel safe, they won’t return. If we can’t follow the guidelines we likely won’t get back to how things were as soon as we would like. Hopefully my next experience is better, but I won’t be returning to this location.
Overall great no frills gym right at Bryant Park, lots of cardio and weights as one would expect. Not a sufficient number of lower body exercise machines relative to cardio/weights - but folks werent using it as much in the AM so I guess it works out?Not everyone was good about wiping down a surface after usage, which is why Im taking off a star. I hope the management will enforce education of patrons using the gym to be thoughtful of others.
This is a no-nonsense, no frills kind of gym. They have plenty of equipment, no lines for machines. Staff ok, tend to pay more attention to the younger folk, not older schlubs like me. Its a good value and gets the job done
Equipment is nice and the gym has all the basics. For a $30 gym in the city it’s great. There are a few head scratchers though… several of the pull up bars are in areas with a low ceiling and so if you attempt a pull-up you’ll hit your head on the HVAC. Wish there was a deadlift pad, back squats, and then a few back plated machines. But other than that I have no complaints… 3 squat racks and a smith machine with plenty of dumbbells.
Nice, clean, adequately equipped gym with a friendly staff.... perfect locale for garmentos!
Great place to work out its super clean and all of the employee a wonderful with the client I feel like a family environment
They told me at the front desk this morning Agost 18 2021, that this location does not have a manager, is this true? or person who was in front misinformed me, it is important to know this for any emergency.
Cancelled in December at a different Blink location because they said that would be okay. I cancelled my membership in person and paid the cancellation fee. I was told I was good to go and that everything has been settled. I have since been charged twice more from this Blink location (the location where I signed up). Dont sign up. They will continue to nickel and dime you whenever they feel like they can.
Very nice n clean it has all u need to stay in shape.
This review is based on the time that I go, which is at 7AM, I cant say anything about the peak hours of 5PM onwards.That being said, its spacious and brightly lit. The staff regularly go around and clean, wipe down machines and restock disinfecting supplies. The machines are plentiful and weights are sufficient for an intermediate level gym aficionado.
Crowded gym in Midtown Manhattan near Bryant Park and Times Square. Better to go early or a different Blink fitness location to avoid waiting to use a machine or get a workout done.
I have been coming here for a long time so finally decided to write a review. You get what you pay for. The gym is great but it is a very basic gym, crowded with a lot of wait time before the pandemic but it is a good value for the price you pay. The customer service is non existent, which I can understand.
Lots of equipment, space, and cleanliness. Showers are also open for members. All you need to do make an appointment for when youre coming in.
The establishment is fine, it just needs heavier dumbbells & sanitation products to clean the equipment before & after its being used, other then that its great.
I give it 4 stars because for the most part, the gym is clean with good working equipment. And a great amount of cardio machines (NYSC definitely needs to learn this from you all). The only reason I didn’t give it 5 stars is because once the shift/staff changes, you can see the inconsistency of the level of care. Ms. Lynn who works first shift during the week (I don’t go on weekends so not sure if she’s there then) is constantly cleaning the gym floor and the restroom/locker room area. She takes pride in keeping the place clean. Once she leaves though, the next young lady is not as attentive. Don’t get me wrong, they all walk around to spray and wipe equipment, and are sure to tell members to keep their masks on, which is great. But a few times, stalls, shower, sinks or countertops in the ladies’ restroom were not cleaned during my entire time in the gym, and I’m typically there on average for 2 hours no matter what time of day I go. Ms. Lynn has been with Blink since before the pandemic and it was great to see her face once gyms re-opened. Now we just need her to teach a 101 class to the other staff taking care of the women’s locker room. Overall, good location.
Friendly staff, clean gym. The lack of mask adherence can sometime be appalling. And its usually by the same people. Area of improvement should be that staff should be enforcing this more strictly.
Great place with friendly staff and big variety of machines
I have going to this location for a year now . Very good experience . Not crowded at all, very spacious. Friendly and professional staff. Nice equipment and gym lockers. Very clean as well. No issues. The memeners arent bad at all. compared to other blinks and other gyms Ive attended this one is one of the best. Trust me. I am NOT an average workout and fitness person., I am also a martial artist, so I know the difference. Peaceful as well. I would recommend this gym for an everyday Workout. Very close to the F,D,M,N and R trains 👍🏽
Blink cancelation policy is the worse out there. I canceled in person and they kept charging me. I had to send 10 emails and cancel over again.You will NOT get an reply from their member service email unless is they asking you to pay.The other gym i was going to City Gym - got my cancelation within 2 min and no problems what so ever.
Very neat and clean place. Fantastic atmosphere.
Its very difficult to cancel a membership. I sent a written cancellation request to their corporate office 7 weeks ago. They are still charging my card.Apparently they choose not to acknowledge written requests at all unless it is tracked with a certified mail code, because that is the only thing the staff keeps asking me about. Very disappointing choice for what is otherwise an ok, no-frills gym.Edit: Transparency update 4 days later. I emailed the ms address listed above. It is just a member services help desk which confirmed I sent them a message but has not yet offered any actual help or service from a person. Also an assistant manager from my gym emailed me back, 3 days after I wrote her. The solution she offered was to travel in person to a gym to cancel. She said my written notice would not be ignored but suggested I write a new one to be sure -- which by their rules would mean that I pay for the gym for 45 more days again. With that, I do think this one star review is fair.These policies are designed to make it difficult to cancel. There is not a phone number, email, or even fax route to cancel. Clearly it is meant to work like this, where they get to ignore cancelling customers and hope their patrons forget to check. If not they would offer easier ways to cancel and be more responsive when things go wrong.
Clean, good quality treadmills, friendly staff
Horrible on one wears a mask including the workers, just Horrible and scary.
Just joined, the staff were super helpful, everything seemed clean and they had the machines spaces out for Covid-19 distance and safety. Every time I looked someone was cleaning. Decent machines and space.
Great gym. Good equipment. Friendly staff. I am grateful.
The worst customer service and a fees system that constitutes robbery. Do not join this gym. Theyre the cheapest for a reason. Do yourself a favour and treat yourself to a NY sports club or a smaller chain gym. Its worth every penny. Obviously because of covid the gym has been closed since March but when you try to cancel your membership because of covid reasons, well after youve fulfilled your one year membership they give you the run-around. They have no customer service number and when you call the local gym no one answers the phone. They make you pay to cancel (after youve fulfilled the obligation) and then they still charge your card for membership fees. A very crooked enterprise taking money from people when they have so little because of a world wide pandemic. Disgusting.
A very good protocol about covid.
The song that you play in the gym is bad. It doesnt motivate us at all. Before pandemic came music was soo good
It was free... Got to love it.
Great gym. I love to train there.
The staff are pretty nice and helpful. Its clean and maintained and lots of free weights and machines and tv monitors to watch sports while doing cardio. Its now my favorite blink NY location
I contacted them to cancel my Blink membership, but they never responded me. I keep calling them in Bryant park, NYC location, but nobody answers the phone. I emailed to ‘[email protected]’ 3 times since last week, but untill now I’ve never got any responses. I’m so disappointed with their services especially in this Covid-19 pandemic situation. I’m going back to Korea in few weeks for a long term trip, but now I don’t know what to do with Blink since I can’t even get in touch with them. If you guys respect your members, and if you want them to come back to join later, then you should take a good care of us by responding on time. Blink app customer care and your email is useless.
Great to work out in
It was amazing! Clean and staff were using sanitizer frequently 💪.
Like it pretty much, With the option of choosing location is a winner, the app is a bit of hit or miss sometimes works sometimes doesnt.
Even though I’ve been a member with the facility for a few years the manager Hakeem was very short coming and rude with me. He has no compassion for his customers.
The worst gym out there, do not sign up for it! Ive been trying to leave it and they come up with hoops for you to pay as much as possible even in the times of a pandemic. Gyms itself are dirty and overcrowded, you cant find free equipment. Reading other peoples reviews, theyve been scamming other members too. DO NOT SIGN UP!
They continued to charge me for a year after I had cancelled.
When I decided to cancel for personal reasons I went to the facility and asked stuff to help me with that. Yes, I paid extra for cancelling and I thought it’s not as bad as people say. I read the contract, so that was expected. Personnel confirmed all is good.Later on, I started receiving robocalls that I owe money to the blink fitness... How is that? I personally cancelled it.It appears, that you can cancel your membership, but the towel service should be cancelled separately. So they keep charging you for the towels, even if your membership is cancelled.When I got back to the facility the stuff guy said he can’t do anything and I have to pay in order to cancel, which is incredible nonsense, to pay for the service that you weren’t even theoretically able to use because you are not a member of the gym!After the numerous calls to support and weeks of waiting they waived it. But hell it cost me nerves!Why do you do this?
Love this gym!!
I don’t understand how this gym operates! I just came here to do my workout and it’s CLOSED - 1 hour earlier than scheduled!! Happened twice to me at this particular location, not cool, guys. If do you plan to close earlier, you have to update your hours on Google because some people may rely on them. Thanks
Was Not Treated PRoperly
Great location
EXTREMELY BUSY during rush hours. Expect a line for all cardio machines and no space / crowding around weights from 5:30-7:30pm on weekdays. It’s physically impossible to complete the workout you expect to do.
Went for an open call interview today at this location. It was canceled with no update email mind you kids are on winter break i paid for baby sitter waste of time and money...Manager was onsite and for what ever reason was not doing interviews, and set up interview date for following day. I WONDER HOW MANY PPL WASTED THERE TIME TODAY
Visit here occasionally on my lunch break to get my sweat on. The noon to around 3pm crowd is most ideal if you want to get your hands on all the machines. After that it become a war for machines, gets super packed. But other than that its a nice location 👍
Hate wearing a mask. Makes no sense when exercising. Also, having no showers makes even less sense.
DO NOT JOIN! This gym is a joke, they have all kinds of ways to charge you with all kinds of fees and doesn’t allow you to cancel the membership unless you agree to pay them another amount of your hard earned money!!! Staffs would “nicely” tell you you need to pay this and that that’s the only nicety you would get from them! Their service stalls you and drains you until you give up and willing to pay the extravagant amount just to get out of it!!!
My experience is limited to the treadmills and elliptical machines, because it is so overwhelming packed after work its not worth trying to hit free weights or lifting racks. I genuinely wonder if they are breaking fire code at peak hours. The frustration of competitively waiting for a machine is endless.Note that canceling your membership will require more money.I otherwise found the facilities to be well maintained and staff to be friendly, but would never recommend Blink or consider returning. My experience at the Grand Central location was consistent.
Nice and good place for train up
I been to two other Blink locations but this one was closer to my workplace. The gym is located on the lower level (like the Chelsea one) and is very easy to miss. The staff is friendly but every time I go there is at least a 2 person line for every machine. I rather not waste my time waiting for a machine while I could be working out.
I come here after work every chance I get. I haven’t been in a few months because of personal reasons but will be going again regularly. This is honestly my favorite location. Hopefully it stays that way. Unless you open one near Rockefeller center. My only wish is that it were open until 11pm on weekdays and 8pm on weekends.
Super cheap. $25/month. It can get really busy between 5-7. I usually go after 7:30 so it’s fine for me. 4 squat racks. 2 benches. Really convenient location if you work near Bryant park.
Great gym to workout in
It’s the most affordable gym in the neighborhood if you do not care about group classes. It is almost always busy, unless you come during off peak hours, staff are friendly and constantly walk around to organize racks and clean the machines. They do make announcement 15 mins before they close daily for people to jump into shower as they close sharp on time.
Literally this location is always closing early and without warning. They should at least communicate with members that the location will be closing early. My commute was an hour and when I arrived at 4:30pm I was told by staff that they would be closing today at 5pm. If you look online hours say until 7pm, as is normal for this location.Also they aren’t open sundays which is a bummer for those of us who work long hours during the weekdays.If this location could change just one thing I would ask that they communicate days they will be closing early, in advance.
Great gym with lots of decent, clean equipment and friendly staff. I go early in the mornings and its already crowded by like 7. Cant imagine how it gets in true peak hours.
The ease of joining this gym is completely offset by the difficulty of trying to leave it. One cant simply stop being a member at will, you need to pay them for the privilege of stopping being their client. The terms of the membership are very confusing, and arent consumer friendly.This gym practices classic gym scams, making cancellation difficult. When you do decide to cancel, you MUST do so in person. Additionally, dont take their word that the cancellation is confirmed, get it in writing, and get the person to sign their name. If theres a discrepancy in the future, you need to have the name of the person whom you informed about the cancellation, otherwise theres no recourse. These rules are not written or posted anywhere prominently, and I only learned about them after paying months of fees after I thought I cancelled the membership.Finally, theres very little recourse on any disagreement. The staff at the gym claim that theres nothing that they can do, and theres no way to speak to anyone else. The only recommendation is to fill out a web form on their website and hope for a reply, which they dont honor. There is very little respect for the customer, and their goal isnt customer satisfaction, but squeezing max value on technicalities.If you think Im a lone disgruntled customer, just look over all the other 1 and 2 star reviews to see thats a recurring pattern in this company. They are just like their parent company Equinox, pretending to be a quality low cost provider.Remember, get proof for all interactions and good luck.Update: Very surprisingly, I was contacted days after closing the account, and refunded the closing charges, as well as some of the previous monthly charges. I certainly have appreciated that a manager there took the time to investigate after Ive given up, paid the ransom and left.
Nice clean gym
Fantastic gym for powerlifting. Good barbells and solid racks. Friendly environment. It does get busy though during top times. Needs more barbells.
Blink is a company that is fraudulent and misleading their clients. I went to the Bryant Park location with my wife on January 31, 2019 to join the gym, saying that I will start tomorrow (Feb 1st) but I want to join. They said, yes subscribe today and you will get a month for free.I joined and realized that they charged me for the month for free. I went to the front desk talk to a representative and he told me that the end of the month is offered, which was actually only January 31 (when I joined at 4pm and didnt go to the gym this day)....I mean, clearly making fun of me! I said you realize youre making a joke out of yourself, they answered to me, we have no control on the system, talk to the manager, he will be here tomorrow. I come back tomorrow, the manager is not here. Like every day when he was supposed to be here.After 40 days, I eventually see the manager (after asking every day for him and showing up at the time he is supposed to be here). The manager tells me there is nothing he can do.I said that its not honest and under no circumstances, I want to be a member of a company that is not being honest! He said ok you can cancel (which is possible for free within the 90 first days of membership, and with 45 days notice. I was a member since 45 days - basically waiting to talk to this manager).When cancelling, Blink wants to charge me a $49.99 annual maintenance fee that is charged on the 3rd day of the 3rd month after joining, but I have been a member for just 45 days. They include the 45 days notice in the timeline, which they NEVER actually stated to me as they said the opposite when I joined.The whole staff has been misleading since the beginning and this is absolutely scandalous to act this way and totally fraudulent!!!!DO NOT JOIN!!!For the 45 days I have been there, the gym is over crowded at peak hours and you definitely feel the low price gym in the atmosphere!AVOID AT ALL COSTS
I like this Blink location better than the one near where I live (125th). It gets really crowded around lunchtime (which is the only time Ive been able to go so far) but Ive just modified my workout a little bit so that I can still cram everything into one hour.If you only to barbell workouts then this might not be the gym for you (unless you dont mind waiting around for a rack, or go during the slower hours) but if youre okay with dumbbells/machine-assisted weights/cardio then it should suit your needs just fine!
Clean gym ..
Signed up for a membership so I can train with a personal trainer. My first class was cancelled two days before and never rescheduled. I emailed the instructor my availability dates and never received an email back confirming our class. Then to cancel my membership, had to pay another remaining amount. It’s a shame, I was really looking forward to personal training classes because my husband has only good things to say about this gym. Side note, I was only pushed towards one instructor and never was recommended another instructor. I would recommend a zero star or minus one if that was the option.
Too crowded because of the location, sometimes stuffy. The stuff is friendly but sometimes them being around you is a bit too much. I like to be focused on my work out. Overall, not bad.
Do you guys allow guest yet at this location?
The staff here are wonderful! The equipment is always clean, and I often see someone cleaning the floors. Ive even visited during snow, and it was dry and clean inside. The staff are doing a wonderful job and Ill be around to visit again soon.
The only thing good about this gym is the people working at the reception. I left my stuff overnight and they threw my stuff. And I talked to the manager who was not helpful at all. I joined a week ago and I HATE this place. I cannot even cancel it because it would cost me more money. LOL I wish I had joined planet fitness which is cheaper and I am sure they would not throw your stuff.
Not a bad gym. They dont have that wide a variety of equipment and sometimes its really busy. Overall not too bad.
Too small and too crowded for the area. They need to either expand, buy more equipment, or think about adding another location nearby.....Love Blink but this facility is tough to love.
Rude staff. the person that checks you in literally pointed the laser scanner to my eyes and laughed. i mean, if you gonna try to destroy my eyesight at least help scan my card but nope he then told me to use the other one...c’mon
Very accommodating, clean with lots of equipment to accommodate the paa
Awful customer service!!! DO NOT WASTE YOUR MONEY!!!!! EXTREMELY RUDE!! These guys are awful!! They gave Gordon and Nicky Ryan a hard time about counting reps out loud. That’s right not screaming or throwing weights, just counting out loud. Without warning or reason they also canceled another guys membership. Worst gym EVER!! #ImWithTheKing #justice4Gord @gordonlovesjiujitsu
Much fancier Blink than any other I’ve been to in the city! Now I know why upgrading to Manhattan membership is 66% more expensive than Brooklyn. Be careful with cancelling - like most other gyms, they don’t make it easy, so plan in advance.
The gym is way overcrowded that even the machines that people usually skip are occupied. But despite that, for the price (around $26/month) is not bad. Its clean. Ive been to other locations where theres less people but its dirty.This location recently started providing towel service. You have to pay an extra $15.
Really crowded, if you plan on going to the gym to lift free weights between the hours of 4 and 7pm on a weekday its a zoo. Pretty good value if youre just going for cardio though. Really could use some separate bar bells and racks specifically meant for bench press and other exercises. Dont really want to wait 20 minutes to use the squat rack at the gym and its why Ill be joining another gym shortly.
Come here if youre looking for a fair-priced fitness center where you can do all your standard workouts. Dont come here in the late afternoon or evenings. Unless you like to wait in a line 6 people long for a bench.
Staff is nice, showers clean, two hairdryers, love the stretching area expansion and the floor covering change. Also the towel vending ($10/mo) is very handy.
Arrived in NY on holiday from Scotland. Friendly staff sorted me out with pass. Great gym and service. Thanks.
Friendly staff. Tons of basic equipment and free weights. Even when its busy, the layout allows for more room to lift because of all the nooks.
Clean & good location
Great gym, friendly staff! I come here when Im in the area and my workouts are always great. A very clean facility.
It used to be 5 stars but ever since the summer the gym has gotten way too crowded after work, the AC cant cool the place down all the way, and half of the equipment is broken and does not seem to be repaired quickly. Overall this location seems to have problems handling the crowds.
The staff is friendly and they keep the place very clean. The equipment is modern. Keep in mind its a discount gym in midtown Manhattan, at busy times youll be waiting to use the equipment.
Good blink. Not worth the extra few. Same as other locations.
I strength train so it does have the basic necessities in the type of training I do. Power racks (2x), bench and dumbbells. It gets pretty busy from 5pm-9pm
Place is good, clean and the equipment is good. But its way too crowded. Have to wait 10-15 mins to get equipment to use.
Not a bad location, depending on the time could be very crowded, but for the most part pretty clean and well maintained. However... there are two homeless ladies practically living in the women’s locker room. One just leaves her bags and a suitcase parked there all the time. I literally see it there every single time I’m there. The other one is either napping!!!! On the bench, making it impossible to get to the lockers that are on that side or stands there naked, taking hours to get dressed and stinking up the entire room.I don’t mean to be insensitive, but this is really ruining my workout experience and made me reconsider using that location again.When I asked the staff about that, they just said that there is nothing they could do.
Any guy who’s taller than 5.8” is not allowed here. Seriously you will not see anyone who’s taller for some weird reason. Also extremely crowded and just one big floor, no group training rooms.
Terrible management! Absolutely misleading information on their website and unhelpful staff. If this is all you can afford, go for it. Otherwise, I highly recommend checking other other gym options.
Friendly staff.
So it’s your responsibility to read your contract even with month to month contract that supposedly can be cancelled without a fee after a year you still have to pay a prorated fee. To that the manager said it’s basically my fault they had it in the contract and I failed to read. So letting y’all know read your contract.
Great gym and customer service at this location. Enough space and workout zones. It is mostly packed by 9 AM, as any other gym is.
Good gym, and 1 block from my job. It is a great place to get a quick workout on my lunch break when I cant get to the Blink by my house after work.