Great facilities and nice staff, usually not too hola! No puedo hablar, te llamo luego!, masks are not required at the moment and only 70% of group classes are back.Thank you !

I really wanted to like this gym till i came in last friday to work out with a friend (which is along time member as well ) i usually train alone and never need any help . We go in togther to the gym but we dont workout togther just talking or working out at the same spot .While i was doing leg extension and my friend was on the side doing his own workout he got stopped by Wayne Richard (the headquarter and one of the managers ) that accused us for training togther and making profit (basically he claimed that my friend is a PT and training me )he wasnt even willing to listen to what i have to say and wave me with his hand, and with no reason or prove basically he suggested that we need to leave . I got approached in the other hand by another rude manger claiming that everyone complaining about me..which offcourse was a lie since im already in shape and member of this gym for years and only been in this gym for few times . This comment was insulting and not in place at all . We were being forced to leave the gym basically by the unprofessional Gym managers team just because we are in shape .My husband was trying to call in and offcourse we could not reach him or anyone else to solve the matter and there is no one above him to solve any issue .Alegal action is in place now .PLEASE AVOID THIS GYM AT ANY COST.

To avoid heatstroke, avoid this gym. Its often like walking into an oven. These conditions are unhealthy and very unpleasant. This NYSC location is in the same building as the NYC office of the NYSs governor. You would think that building services would be tip top. Its due to a combination of situations: the a/c is always breaking down (this has been happening for years!!), NYSC management doesnt seem to put any pressure on the building to perform, and NYSC management doesnt train the desk employees on how to reset the a/c chillers. Separately, the lights, tvs, and fans are left on all night long. Who does this when climate change is at our front door?UPDATE Aug 28, 2021 Arrived today, Sat, 9a for the 930a Pilates class. Gym supposed to open 8am. Locked. A couple others were standing around outside as well. Waiting. Asked the security in the building lobby and they said gym was closed for the weekend due to repairs. Why were none of us notified? No sign on door. Nothing. Huge inconvenience!!!!!UPDATE Aug 31, 2021 I and one other person were there at 6a this morning (41st & 3rd) and the gym was closed. We finally left at 615a. Another day screwed up. This guy went on to another location. I cant do that. (The guy there with me also said he never gets email notices. We both agreed that the only email we do get from NYSC are the marketing ones. Gyms certainly dont attract the best and brightest employees. This NYSC employee no-show business is a constant at this location. Happens on the weekends, too.UPDATE Sept 18, 2021 Walked into the room for Pilates class this morning (Sat, 930a) and found a workshop going on. Come to find out, Pilates class was cancelled in favor of some workshop. I never received an email notice. Man at desk pointed to signs on the counter. I was at the gym yesterday and saw NO SIGNS. Doesnt matter. I should have received an email notice. This is the second time in 3 weeks that the Pilates class has been cancelled. And I have not been notified. You would think management would do everything in their power to make sure I was on their list.UPDATE Oct 4, 2021 The above issues have since been corrected. After many years of nobody addressing them. Helps to have a new woman manager!

Just an absolutely terrible gym. The GM, Dzhennifer Atayan, is rude and incompetent. Other locations of NYSC said they hear awful things about her and the E 41st location all of the time. I would encourage everyone to stay as far away from this gym and Dzhennifer. She is one of the worst human beings I’ve ever made the effort of doing business with.

A very disorganized gym the manager will never be able to help you because he is always busy and the staff cannot do anything without authorization without the manager the only thing that if they are dependent is to charge you every month. there are better gyms out there and better conditions

Big, spacious, all the equipment you’ll need (bumper plates, machines, cables, racks, etc.)

Nice big space with lots of equipment to workout! Highly recommend

Extremely good selection of weight training machines. Would love to see later hours on weekends, only open till 7p on fri and only til 5p on sat/Sunday. Very large space and good safety & cleaning supplies/ protocols

Large spacious facility. Clean and quite so great place to workout. The studio is a bit on the warm side though.

I never spare the porridge for the punk kids always stealing out in front of my building. No, you cant have another bowl. You get nothing.

Love this location, never too busy.

Good enough for a basic workout. Lack of air conditioning makes it difficult to have intense workouts like HIIT cardio.Found myself constantly sweating

They are still charging my husband and me for our membership even though the gym has been closed since March of last year! Ive tried calling corporate and emailing corporate to cancel our memberships since May and no one answers the phone or responds to messages. Maybe this will work? Someone please cancel my membership or reach out to me!

Tried to charge me at the beginning of the pandemic when they were closed. Just charged me again... While still being closed. Worst company Ive ever dealt with.Edit: Its insane that the owner/PR responding to this this review says they would like to learn how we could avoid these mistakes in the future. How about not taking money from me for a service not rendered. That statement has big self awareness of a rock, energy.

Large quantity of cardio related machines ( x1 climber, multiple - treadmills, stepper, ellipticals and a few unusual ones) which makes it ideal for those looking for that workout. Gets crowded in waves like 7Am and the afternoon crowd around 4ish making the weight training areas a little congested and have to hover over machines. I changed my exercise hours to avoid the crowds now. Large quantities of showers and lockers. Always lock my stuff up for safety. Ive noticed others just leaving their belongings in lockers with no lock. Wouldnt recommend that. Can be a little cold or hot with extreme outside temps but once you acclamate its not a problem. The one issue is that the gym is messy frequently, I blame the people not the gym. Dumbbells and accessories/equipment are everywhere making you have to run in a circle to find what you need. Advice would be to time your exercises and get there a little early for set up.

Its was nicely set up

Do not sign up for personal training classes or they will hose you for additional payments that you were not prepared to commit to. They are rude and respond to correspondence at their convenience. Customer service is the lowest item on their totem pole. The gym itself is fine, the people running the show are second rate.

They are quite literally stealing from me.I was charged when my club (41&3) is not open and their online support is not acknowledging the need to refund me and cancel my membership.

Clean and good environment

The staff is great. This gym is located in a basement so its a bit stuffy. They do have s steam room which I love, in addition they have 2 to 3 of every machine so you will always be able to complete a workout.

Spacious, friendly and lotsa equipment. Basement atmosphere can be claustrophobic. But good place for serious fitness.

The gym facility they have here is amazing. Lots of cardio equipments. Place is cool and very clean and smells so good, which is a very big plus for us gym goers

I signed up for a membership at the 41st street and 3rd ave location and informed the person signing me up that I would be away the next month and he agreed to cancel my membership the next day. Not only did he not do that, he never informed me about the cancellation or yearly fee for a membership. This is absolutely unacceptable and I demand my money back because i was never informed about any of these fees and clearly told the person signing me up that I needed my membership cancelled immediately, which he never did as he promised. Atrocious.

Vaydra’s BODYPUMP class is the best!!! Her energy is so high that everyone is grinning and cheering by the end. She also goes out of her way to help pumpers improve their form and gave me a lot of pointers when I was just starting out and didn’t know what I was doing. I have a passport membership that lets me go to any club in Manhattan but I always go out of my way to make it to Vaydra’s class!

Honestly, so much better than the “elite” location at Grand Central. This place is actually clean, doesn’t smell bad, and is actually bigger than the Grand Central “elite” place. Worth the extra 2 min to walk farther. The steam room is also a plus.

The best classes I found so far. All the instructors were great

Ive considered reviewing this NYSC for a while. Been a member for over a year now and the staff is extremely unprofessional. I cannot speak to the trainers but the maintenance staff are awful. The club is dirty and never cleaned adequately, yet they close earlier than their posted hours to clean. The staff is rude and will give you attitude for no reason. The club itself is half decent and gets the job done but if you can avoid going I would solely because of their staff.Update** they now close the sauna and steam room (which has been broken for a month) 2 hours!!! Before closing and are not responsive when contacted to ask why. Pretty sure we spend our money for it to be opened.

Signed up for a class multiple times and they over-booked. Arrived 10 minutes early before the class and it was still packed. Equipment is nice and staff is friendly.

DO NOT recommend this location OR NYSC in general. TERRIBLE customer service. They told me 2 months ago they put through my cancel and still getting charged. The staff and manager there is rude and non-responsive unless you call every 10 minutes. They also will late charge you or add fees without notice. In my opinion they are shady and steal your money. Also, the facilities are gross and when they update a location ti be nice you cant go there anymore as a passport member. STAY AWAY. Better off joining Blink, Equinox, or doing Class Pass.

Great gym with great equipment and even more amazing staff (especially Kim)!

Great place to workout. Friendly staff, tons of free weights, sleds, and tires for flipping

Full service gym located in the basement of this building. Tons of cardio machines, decent free weight area, multiple rooms for classes.Great steam room. Clean locker room. Sauna is not very hot.

Great staff and trainers, but absolutely filthy gym. Broken equipment and TV’s all over. Sanitary pipes leaking from ceiling. Unfortunate.

I headed to the gym around 8pm, started my routine in empty class room, as soon as I started my routine I had been asked by instructor to move my mat to another side of the class room. He demanded it. And continued to drop all props on the floor in order to prepare class for (!!!) Tomorrow class. Music was super loud, cleaning lady started to wash the mirror right in front of me.My training time is officially till 10pm, how come i had been disrespected in two ways?This is annoying.

Good and clean equipment and very nice staff but small and limit s number of weightlifting machines

I signed up for a class and got there about 5 min early. It was already pretty packed. Picked my spot and about 25 more people showed up. The class was over crowded by about 10. The girl to my right kept swinging her arms into me. I kept hitting the wall because I was so close to it. They should create more classes. Maybe they didnt account for the fact that most of the class would be over weight.

When I started going here a year ago I was pleasantly surprised and relieved to avoid the over-crowded GCT location. However, since then things have slid - machines out of order, more crowding in the locker rooms, etc. Lately their air conditioner has been on the blink too. I get the feeling from here and elsewhere that this chain is entering the Bally Total Fitness death spiral, where a chain cuts back on maintenance as it slowly goes downscale to attract cheaper signups

The most friendly and encouraging staff. Very welcoming atmosphere

Since NYC grand Central will become a NYSC Elite this coming February I would imagine that the amount of foot traffic here will pick up. But its quite a large gym. Not alot of benchs but there are enough machines and cardio equipment to make up for that. Overall, this just became my new gym and Ill keep my membership because its s good alternative.

Good location. A little crowded and not a lot of machines so it was hard to get a spot.

An easy option for those commuting in and out of Grand Central - plus this location is much nicer than the one actually at the station.

My favorite gym space so far,spacious and variety.

Huge weight floor, steam room. This location is one of the best ones in Manhattan.

Good location and friendly staff. Got everything you need.

This location is closest to me but my least favorite for a number of reasons. Glad I have a passport membership.

The AC is turned off to reduce running costs on weekends. Almost fainted with a heat stroke on one occasion, especially for the chest and back equipment around the corner. Not a nice thing to do to your members!

Rude customer service. I called to ask why they were over charging me and they hung up the phone.

By far one of the cleanest NYSC.

Great place to workout... friendly staff

Great gym

Good gym

Very good