I honestly could’ve received better dental care from a string attached to a door knob. The doctor was rude to me and combative and tried to rush me into signing on to an expensive, and unwarranted, procedure. Him and the nurse had plenty to say on the $800 payment I would need to give them, but when I asked why a root canal was necessary, after I had already seen another dentist who never even mentioned the idea, I couldn’t get a straight answer. Now I’m not saying they wanted to trick me into an extreme procedure because it would make them a lot of money, I’m just saying he seemed to miss the day where they went over the Hippocratic oath at DeVry University Online Dental School or wherever this excuse for a practice became accredited
Dentist was rude and aggressive. I explained my money situation being that Hurricane Ida had just occurred and all the dentist could say was we all have issues. You would think that would warrant some compassion and understanding. Instead all I got was rudeness and an aggressive attitude. Very unprofessional and very outdated!!!
Ive never been to a place where the doctor was beefing with the workers. Dentist numbed my mouth before even telling me what was going on. Wasnt allowed to bring anybody back to the rooms with me. Maybe try running thru the treatment plan before doing anything. Didnt give me a heads up before shoving the needle into my gums. A nice 1 2 3 count would of been great.and doctor got upset when I said I didnt want to go with his plan cause Im an out of towner. Overall had the worse experience ever in my 26 years of life. Please do better and treat your patients better.
The people here were all amazing and incredibly helpful! They truly went above and beyond, and my family is grateful!
ALERT!!! Scam artist! Would be patients beware!!! Visiting from out of town, and cracked a tooth. Ended up going to this would be dental practice, was charged up front before anything was said or done 125.00. They took a panoramic xray which they didnt even know how to do. They had to redo it several times? This wanna be dentist dr martin told me I needed root canals, fillings, etc, etc, etc. Then said he would give me prices for all the work I supposedly needed. Also yelled at his assistant to get me some mouth rinse. 125.00 dollars well spent!!! You would get better treatment at the dr howard, dr fine m, dr howard clinic. Zero stars here.
Great service and compassionate staff, especially the intern! I basically needed an emergency root canal and was in a lot of pain. Dr. Martin really helped me out! It was painless and he was quick with the operation.
I went to this dentist a while back to get a crown reattached. it was at 445 and it was an emergency and there was nowhere else I could go. I went to this dentist, they saw me within a half an hour and reattached it. from then on I have been going to this dentist for all my dental needs. the staff is friendly, the service is excellent and I recommend anyone looking for a dentist in the area use this dentist.
If I could give Dr. Ambrose Martin III and Gentilly Family Dental 0 stars I would. Their equipment is broken and I had to swallow my own blood and bits of teeth, or else spit them out in the parking lot after the procedure was finished. When Dr. Ambrose was done with working on me, he instructed his assistant to make the room ready at which time she wiped the tools which had been in my mouth with a bleach wipe for the next customer. I would not recommend going to Dr. Ambrose, even after this pandemic, I would continue not to trust Gentilly Family Dental.
Staff was very polite and professional and the doctor very attentive. Will definitely recommend this office.
The Dental assistant I had was PHENOMENAL! I’m pretty sure her name was Ryiana. My whole experience was great, but she took my comfort to the next level. She kept me calm, collected, and kept my mind off of what was giving me anxiety. I HIGHLY recommend this office, and hope you’re lucky enough to get her as your DA!
I appreciate the staff at Gentilly Family Dental. I have been a patient for many years from cleanings to root canal. Dr. Martinis straight forward and to the point. He has always explained to me what was going on with my plan of care. He and his staff made sure I was well informed about my options before making a decision. I am terrified of needles...especially in my mouth. Dr. Martin took every measure possible to make sure I was comfortable and at ease throughout my procedure. Thank You Gentilly Family Dental for taking care of Me, my kids and my grandchildren.
My first and final Crown prep ! I have 20 years plus in the Dental auxiliary have worn all of the hats but been playing on the Chopper-team lol! Dr. Martin and staff where my first and only choice his experience skill and confidence gave me the courage to not cry. I usually do not have opinions about myself or others publishing public info that is irrelevant. But This is your time to shine your my King today Ty Gentilly Family Dental. But to the people of the community floss the teeth you plan on keeping 🦷
Thank you Gentilly Family Dental for working with me when i needed to reschedule, and making sure i was as comfortable as can be at 30 week pregnant! The receptionist was great with getting me a same day appointment even with me living 30 minutes away! The assistants are friendly continually checking on me during my wait and in between holding conversations! Dr. Martin is awesome i definitely recommend going see him! And the lady who cleaned my teeth was very thorough and did an amazing job! Such a welcoming atmosphere
This doctor is horrible, I wouldn’t recommend him to my worst enemy. I took my mother to have two tooth pulled and when we got there he pulled my mother two front teeth out without offering her any other options. At the time of pulling my mother was feeling everything he was doing, she was crying, screaming, and even hitting him til he finally stopped and asked her why she’s acting in such that matter. My mom then told him she feel everything but he still continued to pull the two teeth out. After he was done torturing my mom he told her to go sit outside because he didn’t want the other patients to see her crying. They need to close this place down. No kind of comfort or care for the patients pain. This place is dirty and needs to be updated if not shut down. I’m calling the board of dentistry and the Better Business Bureau in the morning.
The staff was very friendly! My husband was able to get an appointment the very same day! Thanks again 😊
I wish it had a zero button to push for reviews. The physician is very rude,arrogant, very nasty attitude, he and his staff slaves the interns and talk to them like their nothing and he definitely doesnt interact nor does he have any empathy for the person thats going through pain. I would never in this life time refer any human being to this place.
Dr Martin was great.. and the lady who worked with him was Ms Troynisha was very kind and helpful! And dr Martin took me next morning, after I was in pain for two weeks straight . He made me an appointment for the next morning I would definitely recommend this establishment!
Extremely friendly staff. Very helpful. Saw me right away!
Amazing place they got me in the same day, lady at the front desk was super nice and helpful. With the pandemic going on it was a lot of social dentist only one other patient there with me, recommend this place.
Had an abscess and in so much pain. The clinic so me on same day. The doctor was very kind and gentle they drained my abscess and extracted my tooth. The whole staff was very helpful.
I have never been to a dentist office where they have treated me like Dr. Martin and his staff. They are so kind and comforting. I would recommend this dentistry to anyone. If you’re looking for a dentist in the gentility, New Orleans area, this is the place to go.
Very professional and efficient. Staff was extremely helpful and made me feel very comfortable. Will be back to Dr. Martins office!
I should have walked out after witnessing Dr. Martins interactions with his staff. He was so rude and condescending to them, I was embarrassed for them. The actual dental office is dirty and looks to be in bad need of updates and repairs. Dr. Martin has terrible bedside manner and never made me feel like I was in good hands. I had a tooth extracted and it was so painful. It is now 4 days later and the extraction site is swollen and infected. I returned to the office to be told by Dr. Martin that I rinsed too much, and when I said I did exactly as told, he told me I didnt rinse enough. So, basically, his shoddy work resulting in infection is my fault. Now he has referred me to a specialist to fix the mistakes he supposedly didnt make. I wish I had followed my first mind and left when my gut told me to leave, or that I had looked him up on google before going to see him. SAVE YOURSELF TIME, MONEY, AND PAIN! SEE SOMEONE ELSE!
Dr Martin is very caring and pays attention to the needs of his patients. He can be a little demanding while he has your mouth open but he takes his work seriously and wants good results the first time. Im glad I have chosen him for my dentist. I love him and his staff. Thats saying a lot since I have severe dental anxiety but they have helped me work past it.
Got my wisdom teeth extracted from this office it went by very fast with no pain I was nervous but the staff was nice so it made it comfortable. Recently just got my braces done hoping to see good results would recommend
I came into New Orleans from Indiana to celebrate my son’s birthday today. I had the most excruciating pain in my tooth during the drive that would’ve ruined our whole trip. We got to our hotel and my fiancé called the emergency line. They called us back immediately and were so accommodating. We went in within an hour and a half, and Dr. Martin and Anise (I think that was her name!) were absolutely outstanding. The problem was worse than we’d thought, but they gave me options to take care of it and made sure I was informed of what actions I could take, and I’m pain-free and ready to finish this vacation. Thank you for saving my son’s birthday trip!
Staff is very friendly and helpful, i was even able to call someone on their off time to get answers and they were very patient and informative!
Dr Martin took care of all my needs. His staff and their professionalism was beyond amazing. I would recommend anyone to him.
I wish could honestly give this a zero star rating if possible I would. I applied for the front desk position but for some reason they had already had someone working full time at the front desk so I was asked to train in the back as a dental assistant knowing I had zero experience working as a dental, I was a bit concerned but Dr. Martin assured me he would give me the training I needed to learn what I needed to know I was excited at first until, I started realizing how impatient, and rude he could be when things werent going accordingly but I shouldve noticed the red flags when the girl who was training me my first day told me she didnt like her job assisting him and that I would soon learn why, she did a no call no show my second day there. I started assisting doctor Martin and he would constantly get irritated with me if I would ask him a question in front of a patient, cause he expect me to know it all my eight days of working with him, I was told that a McDonalds employ can assistant him and know everything in 8 days working with him, Ive watched him shove mouth props in the patients mouth knowingly they shouldve had a smaller one placed in their mouth, Ive also watched him hold the oxygen and nitrogen over a patient nose to get them to calm down. Dr. Martin is very horrible person to work for I would not recommend anyone applies to work with for him or receive treatment for him he does not care about his staff or his patients.
So I was tight on money and they were willing to work with me so I made an appointment. I walked out crying due to the pain I was in. I have a high tolerance for pain and have NEVER left a dentist office in pain just discomfort. I took 2 hours past my appointment time for me to be seen. He is very rude and impatient with the employees there. He was rough with my mouth pulling and tugging never asking me if I felt ok. I was cringing and jumping he never stopped until I pulled my face away. Hey told me I needed deep cleaning root canals and cleaning. When I told him I didn’t have the funds for that right now he told me I need to find it. Fair to say tthhhhee WORST dentist in Louisiana. The one star is a compliment
Dr.Martin will let you know exactly what you need done to your teeth! I had fillings done and it went by smoothly. I will be back for future procedures... thanks!
Very Professional Experience.Dr. Martin 30 +years professionalism and knowledge made my fear of the dentist easier.Definetly will recommend to my peers!
I had to have my wisdom teeth removed emergency oral surgery and if anyone knows me I have severe anxiety Ill wait and suffer before going well I found Dr. Ambrose and his AMAZING staff and they made me sooooo comfortable and I did not feel a thing not even the pressure from the nerve not the pulling nothing and not to mention the most gentle dentist I have ever met and didnt even feel the stitches being removed and not to mention he gave me gas to relax me and the gas never ever worked on me before but it did this time and held it for me so i could relax and took his time so I was calm and lastly he was super quick It took a whole 5 maybe 6 minutes and done HIGHLY RECOMMENDED will be back most definitely.
Dr. Martin is great. I had wisdom teeth extracted. I did not feel anything during the procedure. My healing process was great with no pain.
Had a fine experience but not really any work done. Had a temporary crown pop off while I was there for the weekend. They saw me within an hour of it happening (7pm on a Saturday) He cemented it back on an I was on my in about 30 min.
I would love to give you 0 stars. I had never been afraid of a dentist until I met this butcher. I went to fix a tooth and he deigned and treated me abruptly. He is the WORST dentist in the world.NOT RECOMMENDED
DO NOT GO TO THIS DENTIST. He was hands down the most unkind, unprofessional dentist I have ever encountered. I was in severe pain and all he wanted to talk about was his 7000 dollar dental plan he created for me. Charged me as much money as possible for my procedure, knowing I was broke, and I left his office an absolute mess. They then had to ask me to leave a good review because the bad reviews people were leaving had been taking away business. Honestly if a doctor asks you to leave a damn Google review then there is a serious problem. AVOID AT ALL COSTS.
Drove from Bay Saint Louis, MS excellent place! Cant wait to come back!
The receptionist and dental assistance are very professional and kind. They watched my daughter for three hours while I was getting work done.The dental hygienist is very opinionated and knowledgeable of his job.
“Nice Professional dentistry and family oriented, service is efficient and made me feel comfortable.”
Dr. Martin and staff are great. He takes his time and will explain everything. I highly recommend Gentilly Family Dental for any dental procedures.
Is this place open on New Years Day 2021?
Horrible experience- was already frightened of dentists and went to finally get checked out- said I had 9 cavities!! did 4 fillings on one side and told me to schedule another visit for the other 5!! It was abrupt, painful, and insensitive work. I didnt schedule a second appointment and was even more terrified of the dentist since! 3 years later I finally went to Louisiana Dental Center because I knew I was being irresponsible and I apparently had 5 untended cavities for the last 3 years...In FACT I only had 1 small cavity that didnt need a filling just regular flossing, and the only thing really wrong was a janky filling I had gotten from Gentilly Family Dental which fell out as soon as they started poking around my mouth! Makes me wonder about the other 3 they gave me, potentially unnecessary.These scammers will drill out your teeth for your insurance money-!!!--!!--!! beware!
This a nice dentist to come to they help your teeths get clean nice and cute they also help you with your payment when you short they work things out with you and i love it... I love the people that work here they are nice ... They also take they time with your teeths they dont rush at all they make sure they get your teeths together for you so you can have a nice smile.... Dr.Ambrose M Martin ||| he is a nice family dentist to come to because he is a good dentist person i will tell others about him to get they teeths done hes also very good at what he do trust me i know
Look, I understand that Mardi Gras is a celebration for the whole city and everyone wants to be off work and out enjoying themselves. However, a night knowingly filled with drunken debauchery is EXACTLY when incidents involving chipped/broken teeth would/will occur. Nights like this are when a 24/7 dental clinic (the only one anywhere near according to google) SHOULD be open. So when your friend who’s front tooth gets Cracked in half because of some drunk moron who chucked giant Mardi Gras beads at his face NEEDS an emergency clinic, y’all should have been available. It’s irresponsible to be a 24/7 emergency clinic who on a day that is notorious for accidents closes their doors. Come on!
Dr. Martin has been my Dentist for 2 years. I am extremely satisfied withhis gentle pain free treatment and same day service!!
I didnt even get the chance to go in. I called about an emergency tooth extraction and Dr.Martin was extremely rude that I had to hang up on him. He was not very kind or helpful and also overly pushy. I read the reviews after I called and I kinda wish I wouldnt have even answered the phone.
I am terrified of the dentist, but Dr Martin & Staff made my visit an easy go . I would never go to any other dentist, but Dr Martin. Staff are very professional and take their time to explain everything .
Wonderful, friendly staff. Was able to make a same day appointment.
Ive brought my children to many dentist, and none were a great fit for them. This includes Childrens Hospital and Oceans Dental. While my daughter attended Arthur Ashe, this dental staff won me over. Ive moved to Violet, LA to Laplace, LA and now I realize in Gonzales and Ive kept these people as my childrens dentist and first choice. There was no better place for them, and Im glad I chose them. 😁
Best family dental practice in New Orleans!
Excellent service, Top notch care looking forward to future visit.
This been my dentist for min he gets the job done and i love the way he works I have no pain I will always come back
HORRIBLE PLACE! I was there from 3pm to almost 8 on a evaluation. Dr. Ambrose was rough with the pain needles as if Im a practice dummy. He treats his staff with disrespect, and he is a total scam artist
Great expeience same day appointment!!! will be back to see Dr. martin!!
It is complicated to review a dentist, and this is my experience. Although the staff is very personable at first I thought Dr Martin as quite competent, I had to go see another dentist while traveling because of shooting pain under a filling that Dr Martin had done just a month prior. The dentist I went to is in the Boston area, and has been used by my parents for 20+ years, after he looked at the X-ray where the pain was, he said this is some of the worst dental work Ive seen in quite some time. I highly advise you to seek out another dentist. The problem with the filling is that there was a clear overhang where it met the tooth, where it should be flush, which creates a food trap right at the gum line. Of the crown which I had installed by Dr Martin earlier that same year, the new dentist said it looks like a a hat that is 5 times too big for the head. I also have a problem with their billing dept - they sent me a bill me after the fact for $600, when they said I was already paid up in full for the crown. I would not trust this dentist.
Top 10 dentist in New Orleans
Staff was very kind and professional and Doctor Ambrose was amazing 😉, I was very comfortable and pleased with the service 😀
Dr.martin is a money grabbing fraud my insurance only pay for routine dental cleaning, but i need peridonal cleaning why not let the insurance pay for the routine cleaning and i pay the difference, but he make you pay for the whole thing which makes me not get my regular cleanings there are some other stories i could about his prices but i rather not. I thought it was just me that thought he was a fraud, but after reading some of the reviews i see im not
I visited for a tooth extraction, which turn into a cleaning, extraction and a filling all at one time. The pain after the extraction continued for days, I returned to him, he said it was a dry socket,. The next day the pain continued, I returned to the office, xray showed the tooth next to the tooth that was extracted was chip, the nerve was exposed. He did a root canal without telling me, I learned this from assistant.I have never in my life experience a dentist like this man before!!!!!!, Im still experiencing pain and i will not return to him!!!!
Save yourself the hassle, even in times of emergency this is your last last last last resort.
Great service well respected
You people with Medicaid need to grow up, this dentist was very kind and been in practice for 30 years and it shows!
One of the worst .... I had a appointment for 10:30am I was on time and by 1:10 pm I still havent gotten a cleaning are talk to Dr. Martin about what needs to be done are anything but he sure told me about his fastbraces plan 🤦🏾 I walked out and will not reschedule another appointment there NO STARTS
Terrible practice this guy is a fraud.
The staff extremely friendly. The doctor is demanding with his staff, sometimes does not communicate effectively with them. The doctors treatment was fine. The procedure was very painful, there was no tact or delicacy from the doctor. I use a lot of force even though I complained and shouted it was just as tough. He made me a root channel.