Kelly was so helpful and so fun to talk with, she really was awesome! They got my tired changed quickly for me!
We had a tire warranty and they didn’t have the part to replace the air valve. We eventually had to go to another tire garage to get it fixed. The employee was horribly unprofessional and complained about using the computer to check us in and out the entire time. Just a horrible experience and a waste of 2 hours of our time.
I was forced to make an appointment when I showed up without an appointment. However, when I arrived at my appointment time, they accepted 2 walk in customers despite all appointment slots on their calendar being filled in. I was made to wait behind one of those who didnt make an appointment and it was 4:20 by the time they even got me checked it. They are very slow, there is no communication between mechanics or counter personnel, no one has any clue what is going on. I was told a tire repair and oil change would only take about an hour, yet it is 5:45 p.m. (been here since 4pm) and theyre just getting started on the tire repair. I did schedule for 2 tire repairs yet had to cancel one due to the wait. When I asked what the hold up was, I was told that the compressor went down at noon and they got behind, yet I didnt receive any courtesy calls letting me know they were running an hour behind schedule. I would have canceled the appointment had I been notified. I was supposed to leave at 5:30pm, at the absolute latest, to make it to a 6pm appointment elsewhere. Because of the negligence and carelessness of Wal-marts employees, I will now be forced to pay a non-refundable fee of $35 for missing the 6pm appointment. So, now my oil change and tire repair are costing me 80$ instead of $45 & I guarantee they dont give any discounts for the inconvenience or incentive for me to return. If they do, I will edit this post.
Rudely said it would take 3 hours for an oil change. There were two cars being worked on.
Easy warranty on a car battery!
Friendly staff and great prices for services rendered. Call ahead to see what the wait times are as they dont take appointments (first come first served). I never had a problem.
Ive used the services at Walmart auto care center in the past. Im pretty sure they now only offer very few services like oil change, tire repair and replacement and a few other easy things. Ive had to wait over an hour before they took my vehicle back to work on while there has also been times when there was no waiting at all.
Purchased 4 new tires via Walmart website. Arrived to have tires mounted and was told 45 min to an hour wait. Did an hours worth of grocery shopping and returned to find that not only had they not even started on my tires but I was going to have an additional 2 hour wait minimum (now waiting with frozen chicken) No explanation as to why. Had to take my tires and leave. Someone else can install them for me. Completely unacceptable.
Never open on time at 7am. Open at 7:10am. People cant speak up to understand them clearly. I spoke with Walmart assistant manager she told me the mechanics are clocked in at 6:30am. Their is no excuse for tire lube Express open at 7:10am. I showed up on a Sunday opening hours 8am. Never open till 8:45am. These mechanics have one speed and one speed only slow as snail. Going start traveling to other Walmarts see if I can get better service.
Incompetant is the word. They dont answer their phone. They cant answer simple automotive questions. And the wait is rediculously long. Dont go to these clowns unless you want problems.
After waiting at the counter for 27 minutes for someone to actually help me I entered the employee only area and asked for help. I was told I was the next one up. My vehicle was pulled in the building 10 minutes later. It took an hour and 15 minutes to remove a nail from my tire and repair it. During my wait the phone went unanswered 4 times and 3 other customers came in and averaged at least a 15 minute wait to be helped. When someone actually answered the phone between the yawning and sighing answering questions for customers which I thought was very rude the counter person wondered off doing who knows what. I usually don’t go to Walmart but I figured it’s just a nail in the tire how bad can it be. This experience just reminded me why I don’t go there.
Went on to get a tire fixed they were able to do it right away got the screw out patched and balanced it and got me back on my way and there cost was very reasonable
They dont answer their phone. They always have long waits, but when you walk in the bays arent full and you see like 3 techs. They really need to reevaluate their staffing needs.
Had tires put on my truck and tires kept going flat. Waited 16 people deep in line. Did you know bead seals are optional! Thats what we were told. Save your time and money. Go to Sears.
This place is a joke. Dont waste your time here. Go to Uneeda Tire on Moravia street. Quality and professionalism there.
Went here for a standard oil change in September. 3 months later, all my oil leaks out and my engine goes kaput. Turns out my oil filter was loose, REALLY LOOSE. Im no mechanic, but I know that doesnt just happen. So I go to Wal-Mart, file my claim, so on ad si forth. I get a call from their insurance company. They wont pay for my engine because I was overdue dirt my oil change! I wasnt that far overdue, and regardless, an oil filter still shouldnt do that! Unless it wasnt tightened right in the first place. Rest assured, I will never go to Wal-Mart for anything automotive again!
Come in for an oil change and four new tires. Been waiting 2hrs. Only 2 technicians working both bays . Ridiculously long wait.
The prices here are very reasonable but sometimes they take forever and they dont care
Very good pricing and helpful staff
Great service. Friendly staff and fast service
Forget this place! Buy tires from here if you only absolutely need to. The help is worthless, and could care less about your business because some other cheap sucker will walk in the door and pay them!
Helped me in a pinch on Thanksgiving, and did wonderful work!
Understaffed, broken machinery waited almost 2 hours, it would have been at least another hour before they got to my tire repair. Went across the street to Sears auto to have my tire repaired. In and out in about 15 minutes.
There very slow took about a hour just to fix a leak
Have yet to have a positive experience here. Poorly managed and horrendously slow.
Tried to call to see how long it would be for an oil change and they took a few minutes to answer then I got put on hold for over 7 minutes I made it up to Walmart from my house before I was taken off hold.
They dont tell you on the phone that if its close...(like 20 minutes) to closing time no oil changes will be done.
Never coming back!!!! Wish you could give zero stars! Waited over an hour and a half before they even started working on my car! This place is a joke!!
Excellent!😊
Awesome prices
Great