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East Nashville Family Dentistry
1214 Gallatin Ave Suite 115, Nashville, TN 37206, United States
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East Nashville Family Dentistry

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Me
Review №1

I chose this office initially for the close location convenience to my home. I knew I had a couple of teeth that were giving me issues and Dr. Spencer was able to find a solution and get it fixed. Nobody likes going to the dentist, but the simple things like Jamal (the hygienist) asking me about my weekend or Dr. Spencer singing along to the radio tunes put me at so much ease that it doesnt scare me to go back. Even Emma at the front desk is super friendly and knowledgeable about all the things. I trust this whole office to take care of my teeth. If youre in East and in need of a new dentist, you should definitely check them out.

Al
Review №2

Been going here for a few years and highly recommend to anyone looking for a dentist on the east side.Standard cleanings are great! Ive also had quite a bit of fillings work done and am currently going through an Invisalign treatment.The staff is incredibly kind and friendly, facilities are clean and modern.I feel safe and cared for when I go- grateful to have such an awesome neighborhood dentist!

Na
Review №3

I was a new patient and will definitely continue to return to this office for all my dental needs. I loved every single persons vibe and energy from the front desk receptionist, to the dental assistant, dental hygienist and dentist, Dr. Spencer! Her adorable puppy was a bonus as well! I had zero wait time from beginning to end. The office was very spacious, clean and modern with great music! Thank you guys for being fantastic and making it an enjoyable experience!

La
Review №4

Have been coming here for a couple years and Im happy with my service here. Jamal who cleans my teeth is the best. So nice and professional. Clean and modern office.

Al
Review №5

Everyone was very nice and I was able to get an appointment quickly to check out a chipped filling. When I eventually got some other fillings, the appointment went quickly and smoothly. Highly recommend!

Ja
Review №6

They were friendly, did a great job cleaning and were very thorough. They did a free Invisalign assessment too, which was cool to see. They were easy to work with as far as scheduling my follow up appointment. Overall good dentist appointment :)

Je
Review №7

I went to East Nashville Family Dentistry for the first time for a routine cleaning. Im generally reluctant about dental work, but this was by far THE BEST dental experience Ive ever had. Dr. Spencer and her staff were so knowledgeable, kind and easy going! My cleaning was painless, efficient and quite pleasant. After my cleaning, Dr. Spencer and her staff explained in great detail (with pictures) why I needed a few more procedures done and provided me with a simple price breakdown. I left feeling both informed and very much looked after. Great staff, great atmosphere! This will be my dentist going forward because it was abundantly clear to me that East Nashville Family Dentistry cares about your dental health and you too!

Is
Review №8

I had not been to the dentist in YEARS and the staff here made it so easy for me. I was nervous, but they were kind and inviting and nonjudgmental. There was even a dog around!! :)

Je
Review №9

Going to the dentist has never been my favorite but East Nashville Family Dentistry provides a welcoming, clean and relaxing environment with friendly staff who care and pay attention to detail. Wonderful experience every time I go - no longer fear going to the dentist because I know I am in great hands!

Si
Review №10

This office is wonderful! Everyone is friendly and helpful. I’ve had nothing but positive experiences at every visit.

Fe
Review №11

The staff is super friendly, nice and caring. Even if you’re scared of the dentist they make you feel at home and most important very comfortable. Everyone is super nice and welcoming. I most definitely recommend this place to everyone. I feel at home when I come here. Thank you everyone for your hard work and the love you give to your clients.

Sa
Review №12

While Ive only been once, I know I will continue to go again. Dr. Spencer and her staff are welcoming, knowledgable AND accommodating. If you have any reservations or fears of going to the dentist like I did, they all make you feel so at ease and comfortable. If youre looking for an honest and exceptional dentist, I highly recommend this office!

Ol
Review №13

I had such an amazing experience with ENFD. This was my first appointment after 5 years with the same dentist (new insurance). Everyone was so friendly and welcoming including Zoe the therapy dog. Emma, Shelby, Dr. Spencer and Jamal were all so incredible and very thorough! I highly recommend ENFD and excited to go back (I know that isnt typical - but I value good dental health and love taking care of my teeth)!

Ja
Review №14

Everyone was very friendly and warm. The tech who took all my xrays was pleasant and made a not so pleasant task much nicer. On top of it all there are sweet pooches that greet you!

He
Review №15

Love this office! Everyone is so kind from the receptionist to the hygienist to the doctor. No one looks forward to going to the dentist, but they truly make it an enjoyable experience!

Ry
Review №16

The staff is very friendly and knowledgeable. They did a great job cleaning my teeth and replacing an old filling. The facility is clean and organized and is a nice place to be. I highly recommend East Nashville Family Dentistry, they made my wife and I feel very welcome.

Ju
Review №17

Although most of the staff were great to interact with and the office conveniently close to home, unfortunately Ill be finding a new dentist. Im a healthcare worker and had not been able to be seen for a cleaning since prior to COVID, so fitting in a cleaning when I could was high on the priority list. I called and scheduled an appointment for a cleaning a few weeks out. Their receptionist conveyed how busy they were, so I took what I could get, which was unfortunately a 9am appointment while I was on a string of night shifts. I went to the office for what I thought was my cleaning, spent an hour and a half there, and was examined for a maximum of 10 minutes. When the technician prompted me to go to the front to make more appointments, I had to ask if my cleaning was happening today. I was told the receptionist would then clarify. I got a print out of my treatment plan which she clarified meant I needed to schedule another appointment for a deep cleaning (not covered by insurance), then 2 weeks later a regular cleaning.None of this was explained to me before or even during my appointment. I understand that theyre busy and that their time is important, but mine is too. If anyone, at any point, had explained that my appointment was just for an exam, not a cleaning, maybe I would feel differently. The lack of communication is extremely frustrating.

Vi
Review №18

Overall, it was a great experience! The clinic is clean and organized with updated technology and tools. Jamal, the dental hygienist, who did my X-rays and cleaning was so thorough. He explained everything along the way and answered all of my questions. He was also a nice conversationalist. Dr. Patrick, the dentist, was also thorough and kind. All around a great experience and I booked my next appointment before leaving!

Xa
Review №19

Amazing place and amazing people! Highly recommend for anyone looking for a dentist.I would like to be considered for the Invisalign treatment!

As
Review №20

Great customer service! They definitely get the job done and are very friendly. I definitely recommend.

An
Review №21

I’m not going to lie I was afraid when when they said I needed a deep cleaning. Seriously one of the best dentist experiences I’ve ever had. I felt confident in Jamal! I was a little nervous because of past dentist visits but he is a great person and made me feel at ease. Definitely coming back. All around great job!

Da
Review №22

The staff here is so friendly! I’ve had bad experiences in the past with dental offices in town & East Nashville Family Dentistry did not disappoint!! Made coming to the dentist quick and painless. Would highly recommend!

Ty
Review №23

Great experience overall. Friendly staff, beautiful and clean offices, on schedule, comfortable. Thanks, yall! See you in 6 months.

Da
Review №24

I am so happy with my first visit here! I am a pretty nervous dentist patient (Ive never liked going), but all of the staff were super friendly and made me feel at ease every step of the way. I loved the variety of music they played throughout the office and how clean it was. They ran through my treatment plan with me and made me feel confident about the next steps to get my smile where I want it to be.I feel like everything was explained really well to me and they created a comfortable environment where I felt like I could ask as many questions as needed. Definitely going to recommend this place to anyone looking for a new dentist!

Ni
Review №25

Staff was very friendly and helpful. The exam was thorough. Dr. Spencer and Jamal, the dental hygienist really, took their time to explain things and made sure to address all of my concerns.

Ke
Review №26

I’ve only had great experiences at East Nashville Family Dentistry! Jamal does an awesome job of cleaning my teeth and Dr. Spencer is an excellent dentist. I’m impressed by and appreciate of their COVID safety precautions! I would highly recommend them to anyone looking for a dentist!

Ta
Review №27

East Nashville Family Dentistry is great. Everyone is so friendly and informative. I am always in and out for my 6mo check up!

An
Review №28

This was my first visit and everything went well. The doctor gave me options and the work he did was really good. Love my smile!

Ea
Review №29

Everybody was so nice and very professional. I felt at home the moment I walked through the door. Dr. Erin is awesome and has the perfect staff. Once they begin working on my smile Im confident that they will do excellent work, not to mention the state of the art equipment. This place is immaculate. I will be back with another review after they begin my dental procedures.

De
Review №30

Nice facility. Nice staff. Would prefer to take care of everything in one visit rather than breaking it out into 3 or more. Went in for a cleaning but only received x-rays and inspection and had to make another appointment for treatment and then separate appointment for cleaning. Seems a little excessive.

El
Review №31

So friendly and great service! Will definitely keep coming back.

Am
Review №32

Everyones super nice here- and that includes a cute pup (:

Al
Review №33

I’m pretty sure this was the best dental experience I’ve ever had. Everyone was so kind and very professional and I felt very taken care of. I’m so happy I found this office and I’ll definitely be recommending them to any of my friends and family who are looking for a new dentist :)

Jo
Review №34

I had such a great experience at East Nashville Family Dentistry! Everyone was so kind and made me feel so comfortable as a new patient! They were very knowledgeable and came up with a game plan for some dental procedures I was needing - they are action oriented and I appreciated that! I would recommend them to anyone looking for a new dentist in East Nashville!

Ke
Review №35

Amazing, they were super quick and efficient. Everyone I spoke to was really nice and Zoe (the dog) was absolutely adorable.

Ke
Review №36

Had a cleaning done by Jamal there he was great. Best cleaning I have ever had so gentle and smooth. Dr. Spencer was great explaining everything to me about my tooth health.

Ka
Review №37

Best teeth cleaning Ive had in my entire life. What attention to detail and care. Jamal was incredible and I cant wait for my next appointment.

Da
Review №38

Great people and a clean, new office! Thoroughly enjoyed my first visit!

Na
Review №39

Excellent doctor and receptionist. Wish them good luck. Hope E. Family Dentistry starts to learn difference between loyal customers and rolling customers every quarter. And goes an extra mile to keep these loyal customers.

Ry
Review №40

The whole staff at East Nashville Family Dentistry was very professional. I had an especially great hygienist - shout out to Jamal! They did really thorough X-Rays and took pictures of every tooth as well. It’s in a great location - please check them out!

Me
Review №41

Im new to Nashville, so I was very nervous about finding a new dentist. I was extremely impressed by how clean it was. Front desk was so pleasant and made me feel welcome! Back staff listened to me and made me feel like we were friends and not just another patient of the day. Dr. Spencer was very knowledgeable and personal. She went into detail and showed me everything she was talking about on x-rays. I never knew how poorly I was being treated at my last dental office until I came here. This place is better than 5 stars!

Za
Review №42

Amazing experience - would recommend anyone here

Tr
Review №43

I took my 6 year old and 4 year old for cleanings and everyone was wonderful! Even when the 4 year old had an absolute freak out everyone treated him kindly and made him feel comfortable. Jamal was especially great with the kids! Great experience all around.

Au
Review №44

I highly recommend this dentist office for all--specifically East Nashvillians. I first visited back in March with a concern about my wisdom teeth. I was scheduled for extractions two days later with an oral surgeon who does wisdom teeth extractions monthly from their office, and the process couldnt have been easier. Dr. Spencer is very down to earth and knowledgeable. She takes time to answer questions and make recommendations. Her hygienist, Jamal, is also great! Hes thorough, gentle, and puts you at ease. The whole visit is always so chill (which is rarely used to describe a dental experience). Look no further for a dentist!

Al
Review №45

Excellent service. Transparent pricing, kind staff. Will definitely continuing going here with my family for all our dental needs!

Ma
Review №46

Beautiful modern office with nice and welcoming staff. I had a wonderful experience with Dr. Spencer and her team.

Em
Review №47

Love East Nashville Family Dentistry!! They are all so nice & it is super clean. Love Jamal who has done my cleaning. They are great since they work with me while I dont have dental insurance (oh that freelance life :) ) So happy to have found this place!

La
Review №48

Wish I could give more than 5 stars! Dr. Spencer is the best. I felt very comfortable during my visit. I can tell that she loves what she does and really cares about her patients. The whole staff is awesome along with the best therapy dog, Caro! 💕

Ha
Review №49

If I could leave 0 stars I would. I had an appointment to get my wisdom teeth removed showed up15 minutes early as instructed, I wait an entire hour no one showed up. They even confirmed the appointment with me earlier in the week. Completely unprofessional how can you trust someone with your dental work when they can’t even be on time. Do not go here!

Em
Review №50

Can not say enough about my wonderful first experience at ENFD!! From getting checked in with Emma to seeing Dr. Spencer + her entire team, I felt right at home! Very clean and professional environment. If youre looking for a new dentist this place is it!! - 10/10!!

Su
Review №51

I definitely recommend this dentist! Dr. Spencer and her team were so great. I hate getting x-rays, and they were so patient and understanding. Dr Spencer talked me through everything she was doing and was very throughout. I’ll definitely be back!

Ca
Review №52

As a new patient, I was well taken care of; the team went above and beyond in helping me sort out scheduling. I was very impressed with this wonderful group of professionals and happy to have found a new dentist!

St
Review №53

I had a great experience at East Nashville Family Dentistry! The entire staff was super friendly. Ive definitely found my new dentist in Nashville!

An
Review №54

Happy I found a dentist office that I look forward to going back to. The doctor and staff are very friendly and dont make you feel rushed to get out the door like some doctor offices do. Ive been twice so far for routine checkups and cleaning. If youre looking for a dentist office, your search is over!

Ne
Review №55

What a great place with a friendly staff. I am very impressed by their communication skills - I knew every step of the way what was the plan, what it would cost and what was next. Highly recommend!

Sa
Review №56

What a wonderful experience! Definitely recommend.

Ka
Review №57

I can honestly say I have never been to a dental office that was so detail oriented. Each person I spoke with took the time to explain what they were doing and what they were seeing on my teeth. They also took the time to show me how to care for these issues in order to prevent any procedures down the road. Each person kindly broke it down to a level anyone could easily understand. I would highly recommend coming here. You get wayyyyy more than just a cleaning and it is so worth it.

Ja
Review №58

The staff was great - unfortunately there were a few sales tactics at hand that prevented me from receiving the service requested.I was advised a $750 pre treatment was required before I could have a standard teeth cleaning after the dentist personally advised things “didn’t look bad”.Would not recommend.*Update*What an endearing sentiment - Everyone is family, now talk to my billing department

T
Review №59

Super great place and was so glad it was so close to my house. All the staff was really friendly, good music to listen to, comfy atmosphere. They showed me pictures of problem areas with my teeth so I knew what all was going on, helped check with my insurance on what was covered, etc. Highly recommend ENFD.

Em
Review №60

Love East Nashville Family dentistry! The staff is so kind and helpful! Very grateful to have found such an awesome practice and I always look forward to going there!

Ja
Review №61

I went for the first time to this new clinic and got a tooth extraction because the tooth had broken off into my gum, and this was the first tooth I had lost in my 62 years. The receptionist and team was very courteous and friendly and the waiting room was very artsy and pleasant. I met Dr. Spencer told her about the pain I was experiencing and after the x-rays she showed me what was going on in my mouth and expressed sympathy for me loosing my first tooth and suggested a bridge to fill the gap. She also found a small cavity and filled that during the process of getting my temporary bridge. In an effort to keep the rest of my teeth from becoming loose, I was directed to undergo treatment to help reverse my receding gum line. I had some a scaling and a laser procedure (right out of star track) and my teeth measured to provided a base line for my next check up. I was instructed to use a special tooth brush and mouth wash special for my gum condition. Dr. Spencer also suggested that I get a mouth guard to stop my teeth grinding at night along with eliminating my snore that irritates my spouse. I returned to get the new bridge in two weeks and it works great and the color of the bridge blends in naturally with my existing teeth and imbued me with a beautiful smile and with a lot less pain. I am thankful for this lovely lady for taking the time to evaluate me and suggest the proper course of treatment that will help me to hang on to my teeth for the rest of my life. I am not the impetuous type but am glad that I made my first visit to this new and very modern clinic. A very pleasant and comfortable experience for someone who very reluctant to go to the dentist. I will be back! Thanks again Dr. Spencer and your crew. You are the BEST!

Br
Review №62

Just moved to Nashville and broke a tooth, the whole team treated me as if they knew me for years. They got me in that day and were amazing during my whole procedure. Definitely my new dentist!

Na
Review №63

Dr. Spencer has been great. For rest read belowBut billing and insurance claims are always pain in the neck. It takes forever to get claims settled. I’m a corporate professional my work location keeps changing. Laid back claim settlements adds unnecessary burden. Unless you were born and raised or you’re settled in Nashville and you’ve patience I would not strongly recommend.I do not post negative comments on google for any business. I’ve gave multiple chances before posting this but marquee dental doesn’t seem to work like a homogenous organization. Hope it changes cuz I like my dentist just tired of billing delays

Le
Review №64

Dr. Spencer was great! Super friendly and quick to get to me. Dental hygienist did a nice cleaning with little to no discomfort with the poking, prodding, and scraping. She was also very friendly during my appointment. The office is very clean and sleek! Highly recommend!

Do
Review №65

I had the best experience! I would definitely recommend this dental practice any day!! My tooth chipped and I was so hesitant about going to the dentist, because I thought they were going to have to replace my tooth—however, when I went in, the doctor was able to fix it without removing my tooth. The doctor, including, the staff was so accommodating!! Thank you again❤️

Ca
Review №66

Everyone was extremely welcoming and kind! Would recommend to any of my closest friends and family 😊

Me
Review №67

I have been a patient here for about a year. I also bring my son here. He had his first visit last year when he was four. The hygienists and the dentist have all been really sweet with him and made his experience fun. I would definitely recommend for adults and kids.

Al
Review №68

Fantastic staff. Thorough and easy. Pristine office too

Ti
Review №69

The orthodontist is a scam artist. I went into their office to get my retainers replaced. The orthodontist told me that i had to pay $800 to get retainers. Typically i would pay $250 and wouldn’t have to come back unless i lost my retainers again. This visit was totally different. He told me that in order to get my retainers replaced i would also have to pay for 5 follow up appointments and i didn’t understand why. There is no need for me to pay for 5 follow up appointments my teeth are fine i just needed to replace my retainer. This orthodontist was definitely trying to get me to pay for unnecessary services that are not needed. Very disappointing and a waste of time. The staff was nice and the facility was clean. However, it seems to me that they are overcharging their patience. Please ask for a detailed list of what you’re paying for .

Ch
Review №70

Always have the best experience here! Erin and her team are so professional and do a great job of making all of my appointments comfortable and enjoyable! Highly recommend!

Be
Review №71

Highly recommend as the staff and facility were incredible. A bit out of the way as I live downtown but definitely worth it; Finally found my dentistry Ill be going to as long as I live in Nashville! Thank you Emma, Dr. Spencer, and Caro Ill see you in 6 months!

Ka
Review №72

I will be back! I had my first ever Botox experience and it was great! The staff is kind, thorough and professional and made me feel very comfortable! I also absolutely love the fact that they have a dog (Caro) to help patients with any anxiety they may have! Thank you East Nashville Family Dentistry for making my experience amazing!

Th
Review №73

The staff here are top notch! Dr. Spencer goes out of her way to make sure your experience goes above and beyond your expectations. Her skill is perfection. Thank you for all you do.

Li
Review №74

The staff was great and super friendly. Dr. Spencer was very thorough in explaining my treatment plan and going over my x-rays. Came in to get a crown done that needed immediate attention and now it fits perfect and she done a wonderful job and it feels great. Dr. Spencer’s dental assistant was very kind and sweet. Will be returning to get the rest of my work done at this location with Dr. Spencer. Thank you so much!!

Ch
Review №75

I’m so glad my family found an amazing dentist in our East Nashville neighborhood! The entire staff is helpful and personable. They go above and beyond to educate and care for my teeth and gums. Dr. Spencer especially has gone out of her way to make sure I will love my smile and I truly appreciate the extra time she has spent with me.I can also give a review as a Mom- my four year old LOVED his first dentist appointment! I put it off so long because I thought it would be awful and he said it was the best part of his day!

El
Review №76

Great experience for my first visit. They took all the safety precautions For COVID and I felt very safe. Very friendly and knowledgeable staff. Very seamless experience. Highly recommend.

ch
Review №77

I was thoroughly disappointed in this place, although everyone was nice and professional, It gives you a bad taste when a professional is more concerned about up selling different services that my previous dentist hasn’t even mentioned, over $1000 dollars worth of services and didn’t even have a cavity! That is ridiculous I won’t be back!

Jo
Review №78

Wonder experience! Amanda is amazing!!!

Sh
Review №79

Always a great experience with Dr. Spencer and her team. Shout out to Emma, Jamal, and of course Dr. Spencer. Thank you for treating me well, being kind and showing me the utmost in professionalism.

Th
Review №80

Love this new office! Clean facilities, modern equipment, and friendly and helpful staff. The hygienist (Jamal) was amazing. He worked quickly and explained what he was doing and why he was doing it better than any hygienist I have had in the past. The dentist (Dr. Spencer) was nice and cheery and did a great job fixing a chipped tooth and a few cavities. We also discussed my smile, and what I am not happy with, and set an appointment to get a few teeth worked on to even out my smile. Ive never been one to love my smile (or the dentist), but I am excited to return and get cosmetic work done so I can in the future.Would highly recommend this hygienist and dentist!

S
Review №81

Dr. Erin and her staff are true professionals. I initially went in for a cleaning and x-rays, and later received a root canal. (I hadnt been to a dentist in a few years so Im due for some work.) The office is brand new and theyre using all brand new equipment, so everything feels very modern and comfortable. I dare say I actually enjoyed the root canal because they used the right amount of novocaine and worked efficiently to make the procedure as quick as possible. Recovery was quick, and I enrolled in their discount program, so I received 25% off my bill. Ill be returning soon for some additional work, as will my wife and son.

Ma
Review №82

Best dentist ever. Everyone is so kind and accommodating

Me
Review №83

Pristine facility with wonderful and professional staff!  Everyone from the receptionist, to Jamal the dental hygienist to Dr. Spencer were amazing.  Dr. Spencer took extra time and attention to show me my X-rays, explain the findings, and work out a treatment plan that worked for my lifestyle and finances.  can’t recommend them enough if you’re looking to establish care with a dentist or looking for a new one!

Me
Review №84

First visit was great even though I need a lot of work done on my teeth I appreciated the time they took to talk to me, give me a tissue bc I was crying like a baby and they did a thorough exam on me with X-rays included. I am happy to have a good dentist only a few minutes from my house.

Ni
Review №85

Love the whole office and atmosphere 😍.

Gi
Review №86

After reading all these wonderful reviews, I decided to to contact the office for an appointment. I was placed on hold for 16 minutes and counting. I hung up and tried to call back and got a voicemail, this was during normal business hours. So I am taking for granted they are too busy for any new patients. :-(

To
Review №87

I came in for the first time a few months ago and am now just finally leaving a review! This place is so great! Who would have thought I would have ever said that about going to the dentist, but there you have it! From the moment I came in, I was treated so wonderfully. Amber at the front desk was so nice and helpful, and Nick and Jamal who did the cleaning and x-rays and everything were so great and most importantly, gentle, experienced techs/hygenists. Dr. Spencer is the best! They all took their time with me, I never felt rushed and they all gave me such great details about everything they were doing, which is super helpful in the days of insurance not covering everything they should. I had to replace a filling after my cleaning and they were able to do it right then. How great is that? Also, I never felt like I have at other dentists I have gone to in the area, who were constantly trying to upsell me on unnecessary cosmetic expensive procedures. They simply took great care of my teeth, told me to keep up the good work and sent me on my way. All in all, it was the best experience I have ever had at the dentist in my 43 years and I very highly recommend them! I hope I dont have to go anywhere else and I dont dread going to the dentist anymore!

Jo
Review №88

Im new to Nashville and was excited to visit East Nashville Family Dentistry for the first time today. A day prior to my appointment, I had not received a confirmation call, text, or email message. Since COVID has been a strange time, I wasnt sure they were still seeing patients so I decided to give East Nashville Family Dentistry a call. I was connected to Diana who confirmed my appointment and informed me of all new patient and COVID procedures for the appointment. I was told to arrive 15 minutes early, call the office upon arrival, and wait in my car for the new patient forms. After filling out the forms, I would enter the office with my mask on and remove it once seated in the treatment area.With my appointment scheduled at 8:00am, I arrived at East Nashville Dentistry at 7:40am. Upon arrival, I called the office several times to let them know I had parked. There was no answer. It was not until 8:05am that I was able to reach someone on the phone. My forms were eventually brought out to my car and I filled them out. I handed them back through the car window around 8:15am and waited another 15 minutes to be escorted inside.The medical assistant took great care of me and all my x-rays. After we finished, I expected to meet the dental hygienist but was instead greeted by Dr. Spencer. Dr. Spencer was great! She was quick, thorough, and personable. I received a clean bill of health with no cavities and the recommendation to think about a retainer in the future (I had noticed my bottom teeth moving too).I then met the dental hygienist Jamal who began what I thought was my cleaning. He took measurements of my gums and we chatted about Memphis his hometown. It was during these measurements that Dr. Spencer had asked about my cleaning. It became evident that there wasnt going to be enough time to do my cleaning before his next appointment. Jamal finished the measurements and recommended a scaling root planing procedure to address a single deep pocket on the upper right side of my mouth. He also suggested an electric toothbrush, water pick, and laser treatment to help with preventing future deep pockets from forming.Before he moved onto the next patient, he said he would be back to finish my cleaning in 30 minutes. In the meantime, the office manager Diana would check in with me to review all recommended treatment plans. Diana came by a few minutes later with the treatment plan statement totaling $984.00. There was no explanation of the statement, what each column meant, or what my insurance would cover. I was shocked. I politely told her that I needed to think about it and I would call to make another appointment if I was ready to move forward. I was escorted out. The time was 9:30am.After a two hour appointment and missing two morning work meetings I was not able to wait another 30 minutes to begin the cleaning process. Although I fully expected delays due to COVID, I was not expecting the lack of communication or commitment to care. As a new patient I was really disappointed in the service I received. I really liked Dr. Spencer, but I am not sure I will be back to visit.

Ja
Review №89

Clean and modern space with a welcoming staff. Dr. Spencer is inviting and professional. The hygienist, Jamal, is knowledgeable, comforting, and precise.I went for a teeth cleaning and left with a smile!

St
Review №90

I originally had an appointment this morning at East Nashville Dental Co. I have had lots of dental issues over the years and dentist appointments make me extremely nervous- so I took the day off work so that the dentist appointment would be the only thing I had to do today. I spent two hours at East Nashville Dental Co. getting X-rays and exams done and I ended up leaving without getting any of the work I had scheduled done. The reason being, to make a long story short, is that they made a mistake and unintentionally lied to me about how the work was going to be done. I was almost in tears because it is the end of the year and I have 3 remaining days of PTO at my job and today was one.Thank goodness I Googled other dentists in the area and called East Nashville Family Dentistry- that was .4 miles down the road.Jessica answered the phone. I explained my situation and, to my surprise she told me to come on in and they would be able to complete the work today. I can not say enough good things about how helpful and kind Jessica was to me today. She got me in- on literally no notice- and spent time on the phone getting X-Rays transferred and talking to my insurance company and assured me I just had to relax.Dr. Spencer and her assistant Kaneisha provided me with excellent care today. They also worked through lunch because they knew how hard it would be for me to take another day off work this year. They kept me calm and comfortable the whole time.Jamal, the hygienist, was also amazing. He was going to adjust his day to fit me in for a cleaning, but I ended up asking if I could reschedule that later in the month when my permanent crown arrived- just because it had been a long day of dental work.I am going to post this on Google and Yelp and encourage anyone I know to go to East Nashville Family Dentistry. This was by far the best dental experience I have had in years. I hope Dr. Spencer and her staff know how much I appreciate their efforts today.

Ry
Review №91

Dr Spencer and Jamal were fantastic. Glad to have an office in East Nashvile like this!

Ja
Review №92

Dr. Spencer is the best! Hands down the best dentist in Nashville!

He
Review №93

Love this office!

De
Review №94

Everyone was super nice and friendly. Beautiful office

Kr
Review №95

Came in for a cleaning and first visit. They are thorough exam and cleaning for my husband and I. They told me of potential problems and what to watch out for.

Lu
Review №96

Great!

Information
50 Photos
96 Comments
4.4 Rating
  • Address:1214 Gallatin Ave Suite 115, Nashville, TN 37206, United States
  • Site:https://eastnashville.marqueedental.com/
  • Phone:+1 615-610-1680
Categories
  • Emergency dental service
  • Dental clinic
  • Dental hygienist
  • Dental implants periodontist
  • Dentist
  • Pediatric dentist
  • Periodontist
  • Teeth whitening service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–1pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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