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Keystone Farms
5360 Edmondson Pike, Nashville, TN 37211, United States
Comments
Al
Review №1

Decent starter apartment. there are children everywhere all in the streets, and parking lot. very safe but be prepared for that. when we moved in nothing was ready or the way we were told it would be, they eventually fixed it. decent location but will not be renewing my lease.

Ga
Review №2

The maintenance crew at Keystones Farms are the best. Thanks Staphon & Chad. Stacey & Denise Are always ready to listen to your concerns about your home and react quickly to help you. Thanks guys youre the best

Ja
Review №3

I moved here last month and I am so glad to call Keystone Farms home. Due to the snow storm in Nashville in February, appliances could not be delivered on time and our move-in was delayed. But, Stacy and Denise were so helpful, they always let me be updated.Maintenance guy - Stephon is so friendly and responsive to my requests on maintenance work.Your team is awesome!

Ja
Review №4

Stephon was extremely friendly! Fixed our maintenance issue in record time!

Do
Review №5

We have good experience living in this Community. Their maintenance service improved a lot. Specially, Stephon, the maintenance guy is very active friendly and helpful.

ra
Review №6

Stephon is the BEST! Always so helpful!

Mi
Review №7

Great experience of touring the property. Still in the process of figuring out our own next steps, but we just wanted to say that we had a great experience checking out the facilities :)

Ca
Review №8

I just recently came in for an appointment and the customer service was amazing. Stacy was so helpful and kind.

De
Review №9

Stacy Moist was super helpful. Excellent customer service she was great!

th
Review №10

Let me start off saying Alfonso, is amazing! I drove by looking for a great space to live and this was not it! During our conversation Alfonso was very informative about the offers and really tried to work with me and my budget. Considering the square footage, I am aware paying a mortgage will be more. beneficial.x

Li
Review №11

Well, its time to move and Stacy was very helpful here at Keystone Farms! She was very professional and clearly very knowledgeable. She was able to answer all my questions in a direct fashion that made me feel like I wasnt bothering her. Seems like a great company and an awesome place to live. Thanks again Stacy!

Me
Review №12

Stephon is wonderful! He’s always so helpful and active. I never have to worry about things getting done. Really great at what he does!

Fa
Review №13

Keystone staff are awesome 👏🏻, kudos to them. Apart from a good apartment a resident needs attention and good response behavior from community staff, here it is at best. Their way of listening residents concerns is indeed remarkable.When we moved here we had faced some technical problem with our heating system and due to covid lockdown it was hard to get a technician that frequently. When manager and staff came to know they have shared their heaters for each room and also make sure to resolve the issue permanently as faster as they can. Thanks to all of them..!!!Special thanks to Alfonzo Holt and Stephon for keep following up and resolving issues.

Kr
Review №14

Denise has been amazing helping through the application process.

Ky
Review №15

My cousin and I had the opportunity to speak to Stacy several weeks back about possibly moving to Keystone. She was very friendly and put us both at ease about our upcoming move. We felt like she really was focused on us and our needs, not just leasing us an apartment. Great experience!

Al
Review №16

Great place to live at. Beautiful scenery and quiet neighborhood! When I first came to visit I was greeted by Alfonzo one of the managers at the property he was very nice and his willingness to help was outstanding! He made sure to accommodate all of our needs and made the leasing process fast and easy! One of the best places I’ve lived so far.

An
Review №17

I’ve lived here for almost 6 months now and every time I have had to contact the office, I am helped out quickly and professionally. The office staff, in particular, Alfonzo, is awesome to work with. I’ve always had my questions answered by the end of a phone call with Alfonzo and it’s clear that he wants to be there for the tenants and help out as much as possible. Thank you office staff!! We appreciate your help!

Ty
Review №18

I get the honor of being able to be a part of multiple properties daily due to my job. Keystone has always stood out because of its white, bright exterior. The community itself is tight knit and any time I have ever done an event here the residents are ALWAYS outstanding. I love that those that I get to see on site genuinely seem to enjoy living there. No doubt part of it is due to the Property Manager Alfonso, anytime I have ever come into contact with him he has always approached me with a welcoming smile but more importantly has always remembered my name. In an industry where you see so many people in and out, that really means a lot. I wanted to come here and write a review because I know with so many choices to move into in Nashville, these review can really matter. I highly recommend the community at Keystone.

Ha
Review №19

First of all thank you to Stacy for all of your helpful information! My husband and I are needing to move across the country for his work in a few months and we are starting to look around. It was super great to have been able to do a video chat tour of the property. Thanks again for taking time out of your day to help us get one step closer to finding our new home.

Se
Review №20

Thank you for resolving the appliances & cupboard request Stephen!!

Ba
Review №21

I lived at Keystone Farms for 6 years and it was a comfortable experience. I would still be there if I had not moved out of state. Stephon was excellent in the maintenance department. He was always prompt in dealing with issues and concerns.

C
Review №22

The staff at Keystone are very courteous and professional. Stacy the manager has been an asset to the community since she came on board. She really cares about the residents and treats the tenants and property with great respect. I would highly recommend Keystone Farms as a great place to live.

Je
Review №23

Stephon and Stacy are both so incredibly helpful and quick to respond. Stephon is friendly and responsive when completing maintenance work, and Stacy (property manager) is kind and responsive to the many questions I have had both in the move in process and after. Very appreciative of both of them!

CH
Review №24

I’ve seen managers come and go here. I must say Alfonso is great to work with, professional and a delightful asset to the community. Stephon knows his job as a efficient maintenance guy. Stacey gets the job done-. This a Great team and I love it here at the Keystone!!! Ask for Mr.Holt to assist you if you ever consider this residence!

Me
Review №25

Great place if you like peace and quiet. The toilet flushing is the only noise I hear when Im at home. Neighbors are really friendly and they care about your well being. The office has a guy that goes by the name of Alfonzo and he ALWAYS LISTEN. This location is perfect for me.

Sh
Review №26

Its my third year here, we love the place. Service is great, kudos to Alfonzo & Stephon. Theyre very quick to address any issue.There are few things this place can improve, like security and kids play area, which has been neglected for a while now. I hope these will be addressed.Id recommend this place though.

Jo
Review №27

Today has been a day of mixed emotions. I am searching for a new place to live since my job is relocating me to Nashville, it has been hard to think that I will be moving so far away from my family in California. But from what I can tell from the pictures online and from my conversation with the very sweet Stacy, Keystone Farms seems like it will be a great place to live! The property appears to be very clean and well kept and from what I was told the community will give me the sense of coming home. If you are at all hesitant about moving here call and ask to speak with Stacy, she made me feel right at home which is exactly what I needed and wanted!

An
Review №28

I enjoyed touring the community! Alphonso and Stacy were extremely helpful, polite, and understanding. The 2BD/2BA apartment was very spacious and I LOVE the closet space and ample storage space each unit has. Id love to see the property with updated pool furniture and a fresh coat of paint on the outside to complement the beauty inside.

Wh
Review №29

Alfonzo is the best person to come to when looking for a new apartment. I came in and immediately was welcomed with a warm greeting from him. He was so knowledgeable, friendly, and answered all of my questions. This is what I look for when apartment searching!

Mr
Review №30

Attention all residents!! If you are ever having a bad day, take a walk down to the office to simply just say hello to Alfonso. He spreads positivity. I can feel the spirit of the Lord whenever he is there. I believe that God sent him to us for a reason. Praise God. Amen.

Fr
Review №31

I found this place from three different ads in different apps and classifieds. The guy Alfonzo is really giving this location recognition on the map. Great advertising, Alfonso! Im not a resident yet but this is my top choice to move to once my current lease is up.

De
Review №32

Stephon and Alfonzo have been great to work with here at Keystone Farms. Alfonzo made the transition of moving very simple and easy and he kept in regular contact the whole process. Stephon has been extremely helpful with various maintenance tasks for myself and the whole complex. I really enjoy living here and I would recommend Keystone Farms Apartments to anyone considering moving to this area.

ta
Review №33

I have been looking for a apartment for my sister that wants to move to Nashville. And when I called & explained what I was doing Alfonzo was so nice and professional to explain the process and how she could see the apartment virtual he stated if I needed anymore assistance he would be glad to help. And he has a good personality 😍🙂

An
Review №34

Had a leaky faucet but Stephen came and fixed it in no time!

An
Review №35

The only reason I renewed my lease here is because of staff members like Alfonso. Someone who understands what the residents want and need. I’m not going to get into details but if you ever have a problem with your apartment, Alfonso is the first to let you know that it’s not your fault. he focuses on fixing the situation instead of talking about what should have been done.

Ki
Review №36

When I was looking up apartments I came across Keystone. I got a chance to speak with Alfonzo and I told him that I was interested in the apartments, but wasn’t comfortable doing a tour with COVID going on. He suggested setting up a virtual tour. He did a excellent job with the tour and was able to answer all my questions.

Te
Review №37

I lived here with a roommate and I enjoyed my stay. What made it easy and problem free was our maintenance manager, Stephon. He was very respectful and on top of every work order we entered. He was very respectful and fixed everything perfectly in a timely manner. Thank you.

Ch
Review №38

Thank you so much to Alfonzo. He really took his time with me I know at times I am very picky when it comes down to finding a place to call home. Once again thank you Alfonzo for helping me get into a place I love. ☺️

La
Review №39

I always visit these apartments to pick up my kids on my bus and everytime I come by Im always greeted by mr.stephon the head maintenance man. He is so nice everytime I see him. He makes sure everything is good with everyone around there. Its people like him that make a property run smooth and make everybody feel happy about visiting the apartments. Thanks for everything mr.stephon!

ro
Review №40

Great community and speaking with Stacy was wonderful. She answered all my questions professionally and with knowledge. I will definetly keep Keystone at the top of my list.

va
Review №41

I worked with Alfonso to get information and he was very personable. When you go to most complexes, the employees always treat you as if you are inconveniencing them, but he answered all my questions and was professional. He is also very funny and made the experience better. Thanks Alfonso.

Da
Review №42

This is a wonderful and beautiful facility for my family of 3. The neighbors are very friendly and there is also a community pool for everyone. The maintenance guy (Stephon Green) is very welcoming and always does his job. Whenever something is wrong inside of my apartment, he will always show the same day to fix the problem. I highly recommend living here, keep up the good work. ❤️❤️

Ti
Review №43

Alfonso is an amazing bright individual! He is so full of life and every time I come into his presence, he makes my day. He’s an amazing worker and friend and I see potential in him that will take him far in life! I’m so glad I met him!

P
Review №44

This is a great place to live.. Extra thanks to the assistant manager at the property, Alfonso for always being so professional,prompt, and helpful in every interaction we have had. It truly makes a difference.

Je
Review №45

I love it here at Keystone Farms! Alfonzo was great to work with! He was nice and polite. I would most definitely recommend these apartments! A great place to call home.

Je
Review №46

I used to bunny sit 2 weeks each summer for a friend who had a 3 bedroom 2 story w fireplace. she let me have the pool key and it felt like home. I loved the feel of the entire community so much that the following year I moved from the luxurious Lenox Village to Keystone. Things changed dramatically. New staff. Gone was the great manager replaced by some young rude 30 somethings. Stefan who handled maintenance and kept the pool clean was the only one there when I left. He was kind to me and my daughter. He always smiled even when he had to snake my toilet (yuk!). The 3 stars are for what used to be if Stefan is still there and the minus two stars is for the new property management who seemed inexperienced with hospitality.

Ni
Review №47

Alphonso has been amazing. He did an excellent job giving me a virtual tour of my apt during the Covid pandemic when I could not see it in person. He is always available if I have a question. He is the reason that I rented a place at Keystone Farms. He deserves 5 stars.

Ki
Review №48

Very awesome service at this property. Alfonzo is so amazing not only is he very sweet but very informative of the questions I have asked. Good job keystone for having such a incredible person like Alfonzo.

fr
Review №49

Every time I need assistance by either calling or going to office Mr. Alfonzo has always been there to help. he is very understanding and before I leave I will have the answer to my question(s) or concern(s). He is very professional and he love what he does. Thanks again Alfonzo for the help and all that you do.

Sh
Review №50

Keystone Farms is an excellent property to live in. The neighborhood is small and cozy. Stephan, the maintenance manager is knowledgeable and personable. Everybody loves him Im! Im so glad he returned to the property and that the property is under new management. The staff has awesome customer service.

Ra
Review №51

Stacy was amazing during our tour. She was very energetic and welcoming. Definitely made me feel like I want to live here!

Ev
Review №52

Trying to help my daughter find an apartment, we stopped in here and Alfonzo blew us away. He was so helpful and very knowledgeable about the property and community. We were very impressed.

An
Review №53

Stephon G is awesome in taking care of maintenance issues in the apartment.. will get the work done.good friendly nature. Appreciate the quick response all the times when we raise the apartment service request.. Nice apartments to stay.

Hu
Review №54

Beautiful property and great staff.

ja
Review №55

Stephon is an amazing help to Keystorm farms. In fact if I was the employer of this good man him. Me personally would definitely on record give him a raise. Not just for being an amazing maintenance man but for the hard work & smile that’s come with it. The community should highly appreciate this man!

Ry
Review №56

I had the pleasure of finding Keystone Farms online and swung through to check them out. I got to meet with Alfonzo who was working the office. With Covid going on, Alfonzo still was an amazing help and ever since I made the decision to sign here, he has been nothing but amazing to work with! He has made the transition to the property incredibly smooth and has assisted me continuously along the way and maintained constant and continuous communication as to what I need to do. I look forward to seeing him around the property when I move it! Thank you Alfonzo!!!!

Br
Review №57

Alfonso is awesome. Always a pleasure to work with. I recommend him and keystone farms to anyone in need of a new apartment home.

Ch
Review №58

Alfonzo is going to be my real estate agent when my wife and I decide to start looking for a house. He can show you quicksand and talk you into living into it. This man is amazing at his job.

Ch
Review №59

I went to Ketstone to review the property. It was a very nice property, and Mr. Alfonso was wonderful. He took his time and went into detail about the property. You can tell he loves what he does and actually cares about the people he is assisting. I was impressed by how attentive he was.

Eu
Review №60

Alfonso Does an awesome job and is very friendly and makes you feel like family. I will recommend people to come and view the property because of him

Ar
Review №61

Mr.Stephen is very efficient and quick with his service. We put out a service order and he came a couple hours later and handled it! 10/10 service! Customer service is great also.

Mo
Review №62

I called to inquire about availability on units, and was greeted by Alfonzo Holt. Such a kind and professional gentleman to speak with. I will definitely keep this in mind as I shop for my future home. Thank you,

Ta
Review №63

Stacy was such a great help!

Ka
Review №64

The staff here is amazing. Alfonzo was so calm and understanding during my moving process. Absolutely wonderful experience with the neighborhood.

Sa
Review №65

Its an awesome experience to have someone fix the multiple issues with in 30 mins of reported time... Thank you for your support - Stephon!!

Ch
Review №66

Called to look for availability and pricing and Alfonzo really helped give me all that information. He was very professional and had all the answers I was looking for. Great service and customer service. That man deserves a raise. I look forward to working with him soon.

Je
Review №67

I had a very good experience with Keystone Farms Management, Stacy, today when I spoke with her on the phone. She was extremely knowledgeable, professional, and kind! She has made me super excited to come and see the apartments for myself! Thanks Stacy for being so awesome!!

Tr
Review №68

I want to thank Mr Alfonzo for helping me! I have MS and recently lost my mother. He was kind and patient with me. He helped my sister with mental challenges complete her application. He has helped my family tremendously and I will forever be grateful.

Ch
Review №69

Called to look for availability and pricing and Alfonzo really helped give me all that information. He was very professional and had all the answers I was looking for. Great service and customer service. That man deserves a raise. I look forward to working with him soon.

Ar
Review №70

Mr. Stephon takes care of all the maintenance needs in our apartment complex. He makes sure to fulfill requests in a timely manner and does it efficiently. I receive 10/10 service every-time with him.

Da
Review №71

Very Friendly. Quite neighborhood. I appreciate Alfonzo for helping me. He was very professional. He showed me around and he was very polite. I will referral friends and family. Thank you.

Da
Review №72

Alfonso needs a raise! He was super professional, he had an answer for each of my questions during my virtual tour and he seem genuinely concerned. I’ve looked at so many Apartments and the staff here seems to top them all!

Ta
Review №73

Keystone has been a great experience thus far. Any maintenance issues, Mr. Stephon has been great in handling in a timely manner! The customer service has been consistently good and the staff is always welcoming and helpful!!

An
Review №74

Met Stephon riding through the property Wednesday ; he is very knowledgeable about the property. And the area that surrounds it. An all around amazing guy!

Ge
Review №75

Stephon is amazing

Ja
Review №76

I lived here while contracted for HCA. Management was fair. I liked the convenience of nearby shopping restaurants etc., on Nippers Corner. I never got to use the pool, looked clean though. great. Stephan is the go to guy for everything. If there is a 2nd maintenance person I never saw them.They have an online site to pay rent or get updates.

Ra
Review №77

This review is pertaining to Stephan. He is a fantastic asset to KeyStone Farms and the company as a whole. He responds to requests quickly and efficiently and always has a solution. I would give him 10 stars if it were a option.

Br
Review №78

Great community and in a great location!! The office staff is absolutely amazing!! Every time that I speak with them they are very positive and uplifting!! 10 out of 10 and would differently recommend!!

Ti
Review №79

Nice place and thank you Stephon for your outstanding service. He was knowledgeable, friendly, and fast.

Je
Review №80

I come to Keystone often to visit my friend and Saturday I had the pleasure of meeting Stacy. She is so bubbly and friendly. It was super neat to find the manager out talking with the people who live there.

Ch
Review №81

I went on an hunt for a new apartment and decided to stop by keystone to check them out. The staff there is super friendly and one of them I believe is Alfonso, nice guy very chill he showed me around and I absolutely loved the apartments. I will be back soon!!!!!!

An
Review №82

Any and every interaction I have ever had with Alfonzo in the office has been great. He really helps with any concern and really just makes the atmosphere comfortable and inviting with his outgoing personality!

Pr
Review №83

Stephon work very hard and keeps the property clean. Stacy and Alfonzo are very nice and easy to speak with. I highly recommend!

Om
Review №84

Seems very quiet, good schools and nice apartments. It has come highly recommended friends.

Ch
Review №85

Stephon is the best maintenance guy Keystone has ever had. He is always on time and can fix everything correctly the first time! Great addition to the team.

Ra
Review №86

Just want to send a shot out to Maintenance man Stephon. He keeps the property looking great and treats everyone fair. Great asset to Keystone Farms

Al
Review №87

I met Stephan the maintenance manager and he was very nice and very professional. He went out of his way to help me. Also Alfanzo was very helpful and thorough with explaining things and answering any questions.

Pr
Review №88

Ms. Stacey was very helpful. Keystone is a clean, quiet place and I have enjoyed my stay

Mi
Review №89

Alfonzo was extremely helpful in my search for an apartment. I would highly recommend him to anyone that is currently searching for a place to reside in.

Aj
Review №90

Very nice layout Alfonso Holt was very informational explaining the layouts made me really feel like I was at home!

Co
Review №91

Moved in a month ago. Staff is fantastic! This is a wonderful community.

Ti
Review №92

Talked to Alfonso Holt. Very nice friendly and knowledgeable. He knows this apartment complex and was a joy to talk with. If it’s time for a raise Alfonso definitely deserves it.

Ju
Review №93

Very peaceful neighborhood, close by to quite a few things. Especially appreciative of the kind and responsive service from the mechanic Stephon! He’s very much deserving of all of the praise in the other reviews.

la
Review №94

I will love to say thank you to Alfonso ❤️ He is an amazing person and he is amazing at what he does 😍🤩 he gives the best tours I wish you luck in everything you do keep it up 👍 😝😝

ke
Review №95

Stephon does a great job as always, friendly service, quick and easy! Hes a great find for the keystone farms management to take care of us residents!

Tr
Review №96

Alfonzo was super helpful when I called for more information about the property. He made my experience very enjoyable.

Ta
Review №97

Stephon is a great, amazing asset to Keystone Farms. Not just for being an amazing maintenance manager, but hes a hard worker and completes any and all his work orders as well as a follow-up afterwards. He greets everyone with a smile. Every resident should appreciate this great MAN!!!! HES THE BEST!!!!

Jo
Review №98

Before I moved here, I was nervous. After speaking to Alfonzo, I felt completely safe being in this area. It’s been 8 months and the only issue I have had was the weather!!

ha
Review №99

Rolled throughout the apartment complex and I met the maintenance guy Stephen Green and he is very professional, knowledgeable about his job and very friendly!

Fr
Review №100

Lived here for about 2 years, and Stephone was the best. Coming from another place with numerous issues, it was a breath of fresh air to have maintenance that could solve any issue. He Always went above and beyond for anything we may have needed.

Information
100 Comments
Rating
  • Address:5360 Edmondson Pike, Nashville, TN 37211, United States
  • Site:https://keystone-apts.com/
  • Phone:+1 615-837-8776
Categories
  • Apartment rental agency
  • Real estate rental agency
Working hours
  • Monday:9am–6pm
  • Tuesday:10am–5pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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