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The Wax Strip LLC
2706 Old Fort Pkwy, Murfreesboro, TN 37128, United States
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The Wax Strip LLC

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Br
Review №1

I wish I could give a 10 star. My first experience with waxing and Andrea was amazing. Very professional and I was very satisfied with services. I ended up buying two packages for future visits. The ladies out front were very nice and helpful in picking waxing packages.

Li
Review №2

Very nice place and quick, will be coming back next month.

Ta
Review №3

Always do a great job... long line today but they told me it would be a 20 minute wait and it was. Great service!

La
Review №4

No waiting, quick and professional service, very friendly staff. Loved it 😊

As
Review №5

Visited here twice and both times I experienced amazing, friendly service from the staff. I was very happy with the services I received too. Will definitely be back.

Mi
Review №6

The women here are very professional and thorough. Always willing to touch up if an issue arrises.

Ja
Review №7

My girlfriend likes to get waxed and this place allows walk- ins

Ki
Review №8

Ask for Audrey! She is amazing. She did a fantastic job waxing my eyebrows to my specific requests, my armpits, then my legs from the knee down. I enjoyed her conversation as much as I was pleased with her work. 10/10 💙

Me
Review №9

The ladies are really nice and they do a wonderful job.

Ja
Review №10

Danielle has been doing my eyebrows for almost a decade, she is awesome! The rest of the staff at both locations are very friendly and helpful.

Jo
Review №11

Mask Mandate in city and county is over but they still refuse to serve the public without masks on. Fact: 85% of those with positive covid—19 diagnosis answered that they wore a mask always or most of the time. They don’t help. Stop oppressing your employees and the public. Will reverse my rating when they aren’t being communist.

Xa
Review №12

Amazing experience!

Ad
Review №13

They are professional, reasonable prices, and get you in and out in a good time frame.

Ki
Review №14

Today was my last visit to the Wax Strip. I have been going to this place on and off for the last couple years and the service seems to get worse and worse. I went yesterday three times and the receptionist kept say that there is an hour wait. If you are short staffed or taking extreme precautions for COVID19...just take appointments. Having customers drive back and forth to be pushed away is terrible business. Not one time did receiptionist say I could still sign in, she just said I could call later. Today, she said thirty minute wait and I asked could I still sign in and just wait.I went in for my normal Brazilian, Underarm, and Brow waxing, but I decided again the Brazilian because the employee(Danielle/Dani) was performing my services sitting down with a broken leg. She kept dropping the tweezers and said she had been having problems with the tweezers all morning. When I looked at my brows, one was over plucked, and she tried to say they were already like that. I could literally still feel the tenderness from them being plucked, but she lied like she only plucked the bottom. Why lie? I have been getting waxed for 13 years, Im not stupid! Anyway, I was very unhappy with how horrible my brows looked. She used something called tinting(some sort of dye Ive never used) to correct them. They look a little better, but still not how I normally have them. My natural brows are thick and I have never had any light or bald spots. While waiting for this dye to darken my brows, I let her perform the underarm wax in the same chair(her request) so she didnt have to move around much. The whole thing was just super uncomfortable so I just told her dont worry about the Brazilian. My underarms did not look completely done either.The turnover here is horrible! The last few employees I really loved are no longer there and they would always talk about how horrible the owner is and how she does not care about her employees. I guess that why Dani is in there waxing with a broken leg. How can you truly provide great service sitting in a chair trying to wax. Thats why my darn brows were all bad. Ugh!I have told myself to stop going a few times, but I always try to give them another chance...I will not be back!

Ly
Review №15

Lindsey made me feel so comfortable. I will be using her in the future.

St
Review №16

I have been going to The Wax Strip for a few years! I have always had great results and get what I ask for. The employees are always very professional and such a clean environment! The wait can be long sometimes but that is because everyone LOVES this place and the wait is worth it! You won’t regret going!

Cr
Review №17

Horrible Experience... I don’t even live in Murfreesboro but when I come to visit my sister this is where I usually go. Yesterday I came twice the first time the little orange receptionist with the catapillar eyebrows said it would be “awhile” for a simple brow wax, so I left and came back at which time she proceeds to tell me “we close in 7 minutes”. Very rude and dry and clearly doesn’t care about the loss of business. So when I do come to visit I will be taking my business elsewhere!!!!!!!!Update: I just received a DM from said receptionist telling me how rude my review was smh.... boy this experience just keeps getting worse and worse. I mean seriously how unprofessional is that?!?

Ch
Review №18

Always top notch service!

Tr
Review №19

I’m a regular here and everyone is amazing. I’ve been seeing Amanda and she is wonderful! The atmosphere is calm and welcoming. You are greeted as soon as you walk in the door. The wait is never too bad as long as you time it correctly. With a little patience and understanding you can always count on a professional experience with exceptional care and customer service.

To
Review №20

Staff is nice. They only wax so its a quicker visit

Ju
Review №21

Always good service.

Ma
Review №22

I was so scared this was my first Brazilian wax but it honestly wasn’t as bad as I thought. Slightly more painful than sugaring but quicker. I loved my brows. My lip was the most painful and my underarms were the least painful. The young lady did a great job she was knowledgeable and very personable. They have a client for life!

Ai
Review №23

The ladies a very professional and they check temperatures at the door.

Va
Review №24

Amanda is Wonderful at what she does, and her Customer Service is impeccable. I always refer people to her for their waxing needs. I travel out of my way JUST to be waxed by her. You rock Amanda!Edit.....Amanda wasnt there on one of my regular visits, so Danielle assisted me. She too was WONDERFUL! Now I can refer to TWO ladies who are wonderful at what they do. Thanks Ladies! Btw Danielle, my eyebrows STILL look AMAZING!

Al
Review №25

I had my first French wax and it wasnt bad at all. Lyndsy and I discussed my objective and decided the French was the best for now. She was quick, gentle, and very helpful! Thank you!

Au
Review №26

It has been a while since I had been there. The place smell clean. Areas were clean, staff made my visit pleasant! Will go back! I got the Brazilian $50 yeah will last a bit. I do like going there the tech made my visit very comfortable.

Do
Review №27

YES!! Just yes!! The ladies here are incredibly sweet and welcoming! My eyebrows have never looked better and the prices are very affordable. THANK YOU!

Le
Review №28

My first time getting a Brazilian wax and Danielle(Danie) shemade me feel so comfortable and relax . All the ladies are great. Great place, fantastic ppl

Al
Review №29

I love that this is a walk in place. Went I got there the lady at the front was sweet and let me know itd be about a 30 min wait. It did not take that long to be called back but the waiting room was comfortable and clean. Amanda preformed my wax she was very professional and answered all my questions. Amanda was great I highly recommend her!

Ch
Review №30

Everytime I go there is usually a few people waiting, I always ask how long itll be so I can kinda have an idea. I usually always get told 15-20 minutes, which is fine. I waited for 50 minutes. If the people there hadnt been whispering and laughing behind the desk for 20 mins it probably wouldnt have taken so long. I always have a bad experience at this location & it doesnt seem like anyone cares. I had a lady named Teaygan, and she was rude and so rough, my brows werent even even. I had to go home a pluck the STRAYS . She didnt even clean the wax off my face, what was left over. I had to get a baby wipe out of my car when I got back to work & do it. WOULD NOT RECOMMEND THIS LOCATION.

sh
Review №31

Best place to get waxed, the staff their are friendly and very helpful.all my questions were answered about all the services they offer.i will ok only get my Brazilian done their ☺️

Li
Review №32

I just left from there and the Wax Strip on Old Fort Parkway will never get my business again. The lady did such a bad job on what was suppose to be my Brazilian wax Ive got more patches with hair than without.

Sa
Review №33

Great girls! They all do a great job!

Vi
Review №34

The front desk girl was rude. She has no personality.

Sh
Review №35

Best place in the world to get waxed new faces, new people same great service.

Re
Review №36

Great eyebrow waxing

Li
Review №37

Brandee was great. I would highly recommend her.

Ja
Review №38

Amazing experience. This was my first bikini wax and Tory put me instantly as ease. Little to no discomfort. Great place!!!

Li
Review №39

Always a great place for your necessary wax. Very friendly staff and it’s never a long wait. Easy in and easy out.

An
Review №40

Amanda is amazing. Shes the only one I go to. Beautiful personality and very customer friendly.

Go
Review №41

Ive been here a couple times and used Torrie both times. Based on my experience Ill definitely recommend this place. Much better than rolling the dice at a nail salon.

Ar
Review №42

The front desk staff is incompetent. I walk in, sign in, and the little girl sitting up front didnt say a word. Im sitting in the lobby waiting patiently; however, Im noticing that she speaks to everyone else that walks in after me. At this point Im wondering what the hell is going. The girl proceeds to call people that came after me, so I go back to the desk and ask whats going on. The little girl up front gets an attitude. Needless to say I left before there would have been some words exchanged. This location needs to do a better job on their customer service on the front end.I was there to get my eye brows waxed at the Old Fort Parkway location.

Bo
Review №43

Best service and cleanest environment Ive encountered.

Mi
Review №44

This place has really changed over the years. All of Murfreesboro is growing and youre already in high demand. Your employee count should grow as well. Your receptionist says its peak of summer and thats why your wait is quoted at 45 mins just for an eyebrow and even though I waited the outrageous 45 mins, Ive now been here an hour and still waiting. If you want to offer an excuse and that it is peak season then ideally get a peak number of employees to take care of it? Have literally seen 15 people walk out in the hour Ive been here and the ones waiting are HIGHLY annoyed. So much money to be made! Ill gladly pay more to be in and out and treated with better customer service. On top of it all, whatever happened to Hi, how are you? Instead its What are we doing for you? Its an hour wait sad honestly

Ka
Review №45

Always friendly and good service

Je
Review №46

Always courteous and professional! Love these ladies!

Ti
Review №47

There is NEVER enough waxers, long waits, or don’t take customers within 20 mins of closing!!

br
Review №48

Always give me amazing eyebrows truly appreciate it

Je
Review №49

Amanda was absolutely wonderful she cleaned up my eyebrows without finding them out. Definitely making this my new wax place

Jo
Review №50

I came up to the door the lady inside ran to the door to lock it. I drove all the way there I guess because I’m young they thought it would be ok. When I came home I was so upset they way I was treated I told my mom which reached out to several people. I can’t believe she ran to the door and locked it. Great place just don’t go there late they won’t stay to do business none of us will be back.

Ka
Review №51

I now have the smoothest sack in the boro...#mrsmoothsach

An
Review №52

Always friendly and clean. They staff gives you what you want.

My
Review №53

The other location was closed and said to come to this location for 10% off. Well this location would be over an hour wait. I wouldnt mind them telling me that there is a wait. But the chick had absolutely no customer service skills. Her facial expression did not change once. I said ok so its an hour wait and you dont book appointments what do you think I should do? She said thats a preference. Well like no duh... she wasnt rude she just wasnt friendly or helpful. They have only 2 people doing waxes and they were doing full body waxes at the time. They are losing buisness from their lack of customer service and lack of availability. They need more people working and itd be helpful if they could book appointments and leave room in between for walkins... going somewhere else I guess.

An
Review №54

Very friendly and they do an amazing job

S.
Review №55

Always a great experience.

Ka
Review №56

Only takes about 3 mintes to get eyebrows done and excellent job and prices

Br
Review №57

Wonderful service and great prices! There are no appointments so sometimes there is a wait but it is so worth it.

Me
Review №58

All your waxing needs are taken care of here they are the best!!

Je
Review №59

I always go to them and they do a fabulous job every time

Ra
Review №60

Great customer service and beautiful brows! 😀

Ve
Review №61

Love this place they get you in and out quick. Amanda is awesome!!

jo
Review №62

Professional, kind, clean. Client for life

We
Review №63

Great staff and A1 service

Ra
Review №64

Great Experience

Ke
Review №65

Love this place! Super convenient and affordable, very little wait time, great results!

As
Review №66

They always do an amazing job here!

BA
Review №67

The place is always clean and the providers professional and efficient.

Mi
Review №68

Where did all the ladies leave and go to?Not too happy with the new crew.

me
Review №69

Every time ive been here the girls are awesome.

Ti
Review №70

All the girls are friendly and I have never had to wait very long. 🤩

Ni
Review №71

Great wax but be prepared to wait

Ar
Review №72

Great place and great pricing sometimes a wait but worth it

Ja
Review №73

Always a great job and super cost effective!

De
Review №74

Great service

El
Review №75

I drive all the way from Nashville to get my brows done. Theyre experts, and you cant beat $10 anywhere.

An
Review №76

Great staff, quick service

Ri
Review №77

I went in at 6:24 after setting in traffic cor over 30 min, they turned me away saying they ere not accepting any other customers today. the open sign was on and the door open. they close at 7:00 PM. i should have been given service instead i WAS USHERED OUT THE DOOR. And I am a regular customer. Very bad service!!

Ke
Review №78

Wasnt the best eyebrow wax I have ever gotten, but its also not the worst. The staff was friendly though!

de
Review №79

Good job 👍

Ch
Review №80

Inexpensive and helpful staff

Li
Review №81

The one and only wax place

Li
Review №82

Always great there!

Me
Review №83

Always do a good job

Ch
Review №84

Friendly,clean,fast, did a great job

Ba
Review №85

Great experience.

D
Review №86

Fast and professional

CM
Review №87

Great service without an appointment

Br
Review №88

Love this place

Ja
Review №89

Great shop

Am
Review №90

Tori is the best!!!

Information
2 Photos
90 Comments
4.3 Rating
  • Address:2706 Old Fort Pkwy, Murfreesboro, TN 37128, United States
  • Site:http://thewaxstrip.net/
  • Phone:+1 615-895-1199
Categories
  • Waxing hair removal service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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