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H&R Block
168 F Norman Station Blvd, Mooresville, NC 28117, United States
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H&R Block

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Th
Review №1

David Neese is fantastic! David takes time to review and explain everything so you understand the process when filing. I highly recommend him!!

Jr
Review №2

Apparently if you dont use them to do your taxes, they dont want to offer any support for those that file with H&R Block online. I was basically told since I filed online and didnt know what I was doing, this is what you get! I was never taken past the receptionist desk and was talked down to from the time I went in. If seeking help on an irs letter or audit and you didnt pay them to do your taxes dont waste your time going.

Mi
Review №3

I have a very simple tax return. Nothing complicated for sure. Just w2 forms. I was shocked when I received a bill for $210. There website says simple returns start at $129. I will definitely check around next year!

As
Review №4

Doing my taxes with you was very easy. I love that I can upload my documents online. Also my associate was very helpful and called me to explain everything to me. It was quick and painless. Cant wait to get my return!

Yv
Review №5

Very helpful and very nice and friendly if I can give him a high score I will give him a 10

Ro
Review №6

Shelia Gray is such a professional that always gets the job done. 🥳 She made my experience stress free. She is the reason Ive returned several years to have my taxes done.

ja
Review №7

I came in today around noon to ask a question and maybe have my taxes redone so I could qualify for the second stimulus check. All I got was attitude and eye rolls. They will not be doing anything for me. I’ll go somewhere that wants my business! Lady, if you hate that job so much you should find another one (that doesn’t deal with people!)

Re
Review №8

Love the accounting service but terrible front desk representatives. One blonde lady was so rude she should be fired.

Cl
Review №9

Convenience, accuracy and expediency. Although, I wish you would extend a discount for seniors.

So
Review №10

My tax preparer Mike is so concerned with helping me get the best refund I can and being efficient about it.

Ra
Review №11

We get the same consistent professional and reliable service every year by the same professionals.

Br
Review №12

I have been doing my taxes with H&R Block for over 20 yrs. Do not plan to change a good thing.

Ka
Review №13

My tax return cost was $250 while i was quoted 108 - 200 . It was a fairly simple return. I dont understand why it was such a high cost.

Je
Review №14

I have been using H&R block for over 20 years and they have always been helpful and efficient

Ni
Review №15

My tax man Mike is super awesome, I would want to work with anyone else!

Re
Review №16

Laura is the best. She is just so sweet and very efficient .

Je
Review №17

The free service was easy to use. Very user-friendly.

ma
Review №18

Always received great service from Laura Weber.

Da
Review №19

She was awesome to work with helped out so much

tr
Review №20

Mike, Has always been the best as usual.

He
Review №21

We filed our taxes with a minimum amount of difficulty thanks to Mike.

Jo
Review №22

Laura has provided good service

An
Review №23

Great service quick and easy

Ja
Review №24

Weve always used H&R Block, and find them very professional.

Be
Review №25

Mike Wilkie is a pleasure to work with.

Jo
Review №26

Laura has always been a big help and support and answers all my questions. Been using her for our taxes for years.

Ch
Review №27

If you ask them the rules and what you need they say to wear a mask. NEVER ONCE SAID YOU CAN NOT BRING YOUR BABY. VERY DISAPPOINTED. RUINED MY WHOLE MORNING FOR NO REASON

Ki
Review №28

Great customer service!

Da
Review №29

Diane Neese has helped us with our taxes for the past 10+ years. We schedule our appointments for the following year at the meeting, she is extremely competent, she is a true professional and a good friend. I could not think of anyone else that I would like handling my taxes.

CJ
Review №30

Diane was OUTSTANDING. She sincerely cared about my return and my entire understanding of the process.

Sh
Review №31

Because everything was great...from beginning to end. Judy Wolf was very professional and thorough. We will continue to use her in the future.

Ji
Review №32

Laura Weber is excellent

Jo
Review №33

Fast courteous service. Had an appointment at 5p.m. this evening, walked in the door just before 5. Barely had time to make a cup of complimentary coffee when called to the back. Less than an hour and out the door feeling good. I cant do my taxes myself without being afraid of being audited so maybe it was worth the 3 bills we paid for the service. Ill be back

La
Review №34

Most of the time they do a very good job

Sh
Review №35

I have been going to the same person for over 10 years

Co
Review №36

I have a good tax specialist

Jo
Review №37

The Collins family has trusted H&R Block for over a decade of doing our taxes. It gives us comfort to know that H&R Block has our back when it comes to taxes. That being said, the company is only as good as the tax professionals that are employed there. Mike Wilkie is the most professional person that my wife and I have ever worked with. We have complete and total trust that Mike will never let us fail when it comes to our finances!

Ch
Review №38

Our tax professional is very helpful and goes above and beyond to prepare not only our taxes but teach us to chart our business expenses For maximum tax benefits

fr
Review №39

Ms. Ollie Halsey was extremely nice and well informed. We were very satisfy with her knowledge, And as always I will be back next year and the year after that. I will hope to see ms. Halsey there in the future.

Kr
Review №40

Bobbi is awesome and very helpful

Ni
Review №41

Laura has always been such a great help! Very knowledgeable and professional. I have the utmost trust and confidence in her ability to find all possible deductions that are applicable to me and I appreciate her guidance throughout the year.

Ke
Review №42

Trustworthy, quick and knowledgeable

Ni
Review №43

I have worked with Laura for the last 8 years and continue to trust and appreciate her professional advice.

Ch
Review №44

Your prices are way to high. With those prices you should tell folks what the cost will be before starting. I had a friend do taxes with yall as well and he had more deductions and forms etc and did not pay what I was charged. Not able to understand that as well. I feel that yall are charging folks way too much. I will never use yall again.

Vi
Review №45

Very Good knowledge and also very good advice. Nice working with the PAVITHRA SUDEVAN.

Ro
Review №46

Diane is the best tax person Ive ever had. hands down

Ja
Review №47

Its in a really convenient location for me!

Gr
Review №48

I am confident the work was done correctly and Kelsey Jackson was accommodating to our schedule. The cost was in line with other services I have used.

Ka
Review №49

Love working with Laura Weber. She is just great.

St
Review №50

Laura Weber is always so helpful, proactive and patient. I have trusted her for years and could not imagine tax time without her. We love her!!!

Ri
Review №51

Bobby was super nice and answered all questions that I had.

Do
Review №52

I love your workers at the office they are nice and know their stuff

Ja
Review №53

I was satisfied with the way personal treated me.

Ne
Review №54

Nice people!

Am
Review №55

Ive been going to Laura for years! Shes the best hands down!

De
Review №56

My advisor Diane Neese is so capable, efficient and timely. I am so grateful for her capable and cost effective tax work for my family.

Ti
Review №57

The attention and professionalism of Laura Weber is better than any tax preparation services I have ever used. Including all past CPAs. As long as this employee remains at H&R I will continue to give you my business.

St
Review №58

Have been going here for years. Chelsea was very friendly and very helpful. Price is a little bit much I think.

Br
Review №59

Very satisfied with assistance in my tax preparation and filing.

Bo
Review №60

Diane Neese

Me
Review №61

I love my H and R Block. The employees have become trusted business friends. I suggest this to all my friends who are self-employed.

Pa
Review №62

My return is getting easier and easier and less complicated. $180 seems like quite a bit, and I think I can save money doing a less complicated return myself.

Da
Review №63

I have had good experiences in the past here.This year, with a weird office clerical error, I was in trouble having paid my tax due twice. HR Block, local or corporate, I found after much effort, cant really help in these cases... only the IRS. However, the owner of this office did all he could to try and make up for my inconvenience.

Mi
Review №64

Darla was very helpful and explained every step and made sure I understood what and how my taxes where filled.

Ma
Review №65

Weve trusted H&R Block with our taxes for many years and have always been satisfied that thorough care was given.

De
Review №66

Always a turbo tax user but decided to try H&R Block. The employee Vickie P in Mooresville NC who consulted me disregarded any attempt to enter itemized deductibles (school costs, landlord expenses, moving expenses, donations, etc). She did not tell me about the fees that she was charging until I asked after 35 minutes. (I found this dishonest and misleading since there are signs everywhere that say upfront transparent pricing). I was still forced to pay the $59 consult fee even though Vicki wasted my time. The Franchise owner David N was hostile and unhelpful. H&R Block did nothing for customer support.H&R would have gotten me $500, $350 of which would go to H&R for their fees. I went on Turbotax, took my time and itemized and got $1200 back paid $120.Go with Turbo Tax. H&R only wants to take your money with no actual work.UPDATEI see HR Block replied- I had already contacted customer service and filed complaints. HR Block has NO power over the franchise owners. Since there was no customer service from corporate I went into the office to pay my fee since corporate would not support my claims. The franchise owner and I got into a verbal screaming match. The franchise owner followed me outside and made a verbal threat to bring my father and boyfriend to fight. HR Block Corporate, you need to get control of customer service. Not everything should be handled at a franchise level. Police report has been filed.

Li
Review №67

We love working with Mike Wilkie. He makes it a enjoying experience doing our taxes...Very smart...

An
Review №68

I love Kelsey Jackson!! She did excellent job on my taxes!!!

Th
Review №69

It seems like every time I go I always get someone new and they always have to stop and start because of not knowing how to do everything

Di
Review №70

My tax professional is the best. Everyone is so friendly and makes the experience pain free!

Ji
Review №71

Total faith in Diane Neeses knowledge and capabilities will always bring me back.

Te
Review №72

I really enjoy working with Mrs Weber. She is wonderful.

Ja
Review №73

I really like working with Mike Wilkie he has always do good by me and will continue to use him.

Le
Review №74

Service and comfort knowing my taxes are filed correctly and the way Mike Wilkie explains everything

Ra
Review №75

Great Service! Diane Neese is an awesome tax advisor who cares about her customers!

Pa
Review №76

Personal Service provided by Laura Weber.

Fr
Review №77

Always great service. Mike Wilkie is the best.

Ar
Review №78

I am extremely happy with the help I got from Kelsey. She is really Professional .

Br
Review №79

Everyone there was so nice (and professional) and took great care of me.

Da
Review №80

Mike takes his time in explaining all angles and answers all questions.

Li
Review №81

We have continually used your service and have always had great experience.

Yv
Review №82

Because Mike does my taxes every year and does a great job.

Da
Review №83

Kelsey is AWSOME!!!! No Stress, easy to talk to & has great information for the next years taxes.

ja
Review №84

Everyone was helpful

Li
Review №85

Laura was very helpful and she showed herself to be very knowledgable about our Tax situation. So glad to have met her.

Ja
Review №86

The tax preparer is fantastic. We have been going to Diane since 1988.

Ch
Review №87

Very nice people there and didnt have to wait to be seen

Ja
Review №88

I like the people and the service is great!

Ra
Review №89

Very confident person helped me understand my taxes.

el
Review №90

How easy it was

Mi
Review №91

Mike Wikes is so great and intelligent on the tax codes he is so nice

Me
Review №92

If I could give this place negative stars, I would. Tried to make an appt first quarter thy were “too busy” with tax returns. Wouldn’t get us in, I scheduled an appointment for TODAY from all the way back in April, I got a call 2 hours prior to the appointment that we’ve been waiting for months AND my husband scheduled off of work an hour early for a woman to call and say “yeah can you come tomorrow? He has another appointment...” seriously?! She said she would call back NEVER DID. Also reporting this to BBB. Absolutlely worst customer service.

Ja
Review №93

Diane always is cordial and professional--does an outstanding job!

Ki
Review №94

Because the representative was very attentive to details

Su
Review №95

I will be back next year. Really liked sitting face to face

Pa
Review №96

Absolutely the best expedient tax service and future tax advice.

El
Review №97

Good service was ready when it was time for my appointment Friendly

Sh
Review №98

I love the service I received Laura Weber was amazing!

Ma
Review №99

I always receive professional and courteous service.

M
Review №100

The lady Mrs. Knox that helped was great, FAST, and patient.

Information
13 Photos
100 Comments
4.8 Rating
  • Address:168 F Norman Station Blvd, Mooresville, NC 28117, United States
  • Site:https://hrblock.com/local-tax-offices/north-carolina/mooresville/168-f-norman-station-blvd/32603?otppartnerid=9308&campaignid=pw_mcm_9308_9762&y_source=1_MzU5NTU1My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 704-799-1966
Categories
  • Tax preparation service
  • Tax consultant
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–12pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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