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Pauls Heating & Air Inc
1622 Spring Hill Ct, Monroe, GA 30656, United States
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Pauls Heating & Air Inc

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ju
Review №1

This was the first time using Pauls air conditioning, and I couldnt be happier. Scott was our technician and he was very professional, courteous and knowledgeable. He diagnosed our issue and found another problem and fixed them both. He also explained the zones in the house and which thermostats controlled them. Amanda responded very quickly to my email to make an appointment and we had great communication. I will definitely be using Pauls air conditioning in the future. Thank you guys:)

La
Review №2

These people are awesome! They came out and repaired my AC and it’s blowing even colder than when we first bought the house last year. They even gave recommendations on how long my AC unit may last which I expected based on the age of the unit. But overall, great experience. Very professional. Will be using them again for my AC needs. Highly recommend!

R
Review №3

The bar was set pretty high for these guys given their Google reviews. They were able to squeeze us in the same day. Scott came out and was very informative and helpful. I will definitely be using Pauls Heating and Air for any future heating and air needs. Way to live up to the hype!

Pa
Review №4

This company did a great job installing our A/C and heating. Scott and his helpers did a great job. Scott was very informative about the unit. Also, Amanda was very helpful with what had to be done. They were always on time, and that is a plus for us.

De
Review №5

We prefer to use local small businesses when possible, and Paul’s Heating and Air has provided several services to us in the past few years. They are always friendly and polite, and provide great service at a reasonable price!

Dr
Review №6

Pauls’s HVAC came today, on time, and the technician Scott was very knowledgeable and answered my many questions with patience. He offered me several options and did not try to sell me what I didn’t need. They are trustworthy. I strongly recommend them for the fair prices, integrity, skill, and thorough completion of the job.

Na
Review №7

Pauls Heating & Air installed our HVAC unit and ductwork last year and we could not be happier. We needed maintenance today and Scott came out quickly and made sure all was well and that all of our questions were answered.What we love about Pauls Heating & Air is the fact that each team member makes you feel like family and never tries to hurry through their appointment. They take the time to listen, answer questions, explain issues fully, and make sure you are 100% satisfied before they leave your home.I can honestly say this company has built a solid business with the people theyve chosen to represent them. We couldnt recommend anyone else!

Na
Review №8

The tech was highly professional. Was quoted +/- $89 when scheduled and after all work he did, was expecting bill to be higher. It wasnt and he briefed us on what to watch for on AC performance going forward. Excellent job.

Mi
Review №9

My experience with Pauls Heating & Air for the past year has been excellent. They are text book when it comes to customer service. They are professionals through & through. Their technicians are highly knowledgeable & skilled & incredibly thorough. Theyre fastidious in making sure they do it right the first time and making it right if theyre not perfect which is rare for them not to be perfect. They take pride in their work. They want to do a great job and that positive, constructive, productive attitude shows. We recently had to replace an aging AC/Furnace unit (17 years old) and the installation of the new Carrier Performance Series was flawless and efficient. The technicians were focused & diligent making sure to dot every technical i and cross every technical t. Also, even though Carrier can be a bit more expensive than some of the budget brands such as Goodman, Carrier and Pauls Heating & Air stand behind their product and their service. Its all about the installation & maintenance, so, with Pauls Heating & Air you not only get an excellent product in Carrier but you also get consummate professionals who know how to install the equipment properly & maintain it properly so you can get the most out of it for many, many years. If it isnt already obvious, I cant recommend Pauls Heating & Air enough. Its money well-spent — a great value for your hard-earned dollar.

Ch
Review №10

The technician called prior to coming. Super polite and he asked if I needed him to stop at the store to pick up anything for my family. Nope, Im not kidding... Customer service is free, but yet its the hardest thing for some people to give away. Not Pauls, these guys get it. Ill be calling them for service again, but hopefully not soon! Thanks guys!

Ma
Review №11

My seasonal maintenance visit was a few weeks ago. I called today because my system was making too much noise. Scott came out and was very methodical in checking every possibility and solution. He was here for over an hour and I was not charged.This company stands behind their service and go out of their way to make the customer happy.

A
Review №12

I had Paul’s Heating and Air come out to inspect a property that I considered purchasing. The inspection was very thorough and was received back in a very timely manner. After purchasing the home, I also purchased some Nest cameras from them and had them install them for me. They are a extremely professional and I will definitely use them again!

Ri
Review №13

I had a routine service done on my AC units to make sure everything is running properly for the hot summer ahead. I have had probably each technician that works there come out to the home at some time or another, as I’ve been a customer for the past 13 years. Every one of them have been extremely courteous and professional. They take the time before and after to explain what work theyre about to preform and what was found or done afterwards. I Highly Recommend Paul’s Heating & Air not just for service but also for installation of new units, as they have done one of those for me as well. Just a great group of men and women to work with.

ja
Review №14

Paul’s Heating & Air are amazing they came in while we were working got everything fixed and were done before we got home. I have cameras in my house and could see them working very professional. They wore shoe covers, covered my floor and cleaned after it was done. Highly recommend them. Chris and Amanda are beyond professional and friendly.

Li
Review №15

I called late Wednesday afternoon with what I assumed was a burned out blower in my AC system. They came out Thursday and quickly confirmed my suspicions. They replaced it and had my system back up and running in no time. They were polite, friendly, and professional. They were also reasonably priced and only did the work necessary to get my system back to normal. Id highly recommend!

Er
Review №16

Paul’s HVAC is top-notch, if you have a HVAC issue look no further, here’s why: responsiveness, excellent product quality/pricing and knowledge, a family owned local business, they listened to me and explained things.To the whole team: Paul/Scott/Cameron/Amanda/Chris—many thanks.

Br
Review №17

They were great and very professional and explained the repairs needed.

Mi
Review №18

I’ve used Paul’s Heating & Air twice once when my AC broke and once when my heat broke. The scheduler always answers promptly, is super efficient and gets appointment schedule within the same day or a day out. Both times we had Dustin as our service provider. He was excellent, very knowledgeable and professional. He was even kind enough to humor our 4 year old son and answer his questions. Highly, highly recommend!

Mi
Review №19

Always pleased with the job, Scott is very knowledgeable and professional, he does an outstanding job. And I love the simple gesture of putting on shoe covers before entering the house.

Ab
Review №20

I have always had excellent service from everyone at Paul’s Heating & Air! From Amanda and Marilyn in the office, to Paul, Chris, and all the guys in the field. They show up on time, are respectful of my home and do quality work for a fair price. If you need HVAC work done, you need to call Paul’s!

Da
Review №21

Pauls HVAC Inc has provided excellent service and product to our home for 15 years. Their entire staff are professional, knowledgeable, qualified, courteous and conscientious. We consider them like family.

Ni
Review №22

Dustin was very knowledgeable, respectful, and arrived 15 minutes before the appointment time. His service was excellent. I wouldnt hesitate to use Pauls HVAC for any repair or replacement needs in the future.

Ro
Review №23

Chris from Pauls Heating and Air came out on time, found the problem ordered the part for it. Very professional and courtious. Would recomend this company to anyone who is looking for a HVAC company for any work that needs to be done whether it is for routine mantiance or for a complete new system.

Re
Review №24

We have been around this company for over 18 years! They are trust worthy and reliable. I do not hesitate to leave a key for them to come into our home and do what they need to do! Thank you for taking care of us and our clients as well! We appreciate Scott & Caine doing a fabulous job! Gavyn we dont want to leave you out as you do great work too!!

Le
Review №25

We had a 2nd Infinity system install. As with the 1st install the guys did a GREAT JOB, they cleaned up after the job was complete, they answered every question we asked. You could not get a better company, all the folks at Pauls Heating & Air are friendly and know what they are doing.

To
Review №26

Paul and his team did a great job installing a brand new HVAC system for my entire house! A reliable company that follows through!

Ju
Review №27

Excellent customer service and the repairs were done promptly and now we can enjoy our cool house!! Would highly recommend!!

We
Review №28

Wonderful

Ph
Review №29

Represented himself and company well. Very knowledgeable about his trade.Five stars may not be enough!

Ka
Review №30

Pauls HVAC has been servicing my AC units for over 4 years.They are always professional, on time and provide detailed summaries of services provided. So glad I found them and you will be too,

De
Review №31

Paul, Amanda, and Dustin were very knowledgeable and professional! They answered all of our HVAC questions, assisted us on choosing the right HVAC replacement for our second floor, and guided us on how to setup our new Wi-Fi thermostat. We look forward to hiring Pauls Heating & Air Inc to replace our main floor HVAC next year!!!

Ki
Review №32

I was quite pleased with the equipment, installation, and respectfulness of the team.

Ri
Review №33

Great service. Prompt, polite - good people.

Ba
Review №34

Friendly and knowledgeable staff and service

To
Review №35

Truly thankful for the fast service.

Pa
Review №36

Pauls technicians are top notch!

Information
9 Photos
36 Comments
5 Rating
  • Address:1622 Spring Hill Ct, Monroe, GA 30656, United States
  • Site:http://paulshvac.net/
  • Phone:+1 770-682-9003
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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