Very Professional, prompt and courteous. Communication about our appointment time and technician arrival was excellent. Signed up for the seasonal maintenance and look forward to putting the care and maintenance of our furnace/ac unit in their hands.
They were very thorough on everything they did. They saved me so much money! They are very knowledgeable and extremely helpful! Best experience I have ever had with an AC company! All in all great work!
Talked everything over with Jason (owner) and got on the same page. He was very understanding of the situation and we resolved the issue. I appreciate the call from him and he is a great owner. He understands his customers and loves to hear their feedbacks.
The team from Temperature Pro, lead by Ryan, seamlessly installed our ductless A/C system. Timely, clean, polite and efficient. Highly recommended.
This company has a customer for life. They technician Ryan was professional, thorough, and very polite!! The follow up from Amanda was great also. Very customer service focused and met all my needs!, highly recommend
They Were Very Professional And Nice, They Did A Wonderful Job On My Heating & Cooling System They Were Really Respectful They Worked Long And Hard So Hard My Mother Made Them A Quick Snack PB&J To Be Exact Lol Great Customer Service I Would Highly Recommend This Company To Anyone !
I have nothing but good things to say about TemperaturePro. Ryan, Andrew, Jesse, and Michael worked hard and got my air conditioning running. They were professional, and took time to explain anything I had a question about. Amanda deserves a huge thanks for getting install scheduled before the second wave of heat arrived. Thank you to you all from the bottom of my heart!! I will be recommending Temperature Pro from now on.
We had a bird entering one of our vents. Jesse with Temperature Pro responded promptly to our request for service. He was professional and handled the situation without issue. I would definitely recommend this company and will use them myself for any future needs.
Temperature pro is a good place to do business with, I called and they were out within 3 hours with the parts I needed to fix my air handler, they did a great job, very friendly, told me everything they were doing and ask me if I had any questions, I would recommend
Brett Grose did an outstanding job at my home today. Very professional at all times and an extremely welcoming personality. He was very informative about my issues with the furnace and explained my options available to me. I would recommend him as well as the company to anyone inquiring about work in the future. I would be proud to have an employee like Brett working with me!!
Cant say enough about the service! Michael, Andrew and Jesse were prompt, professional, knowledgeable, efficient, helpful with questions, polite, friendly and hardworking. Just excellent all around!
I was appreciative of TemperaturePro coming out quickly to fix my HVAC unit during a very hot day. However, outside of the service call charge, the pricing was not transparent upfront and literally doubled while the technician was fixing the unit ($90/lb. for refrigerant became $180/lb, and another much more expensive product also doubled as well ~ hmm?). I was also charged for an extra pound of refrigerant that the tech shared he wouldnt charged me for. I was not shown the details of the service order when checking out, nor was I initially sent an invoice. When I inquired about the invoice the next business day with the office and requested a breakdown of pricing and questioned a charge, although apologetic, nothing changed, and in fact, I was informed I was somehow getting a deal. Overall, the experience did not feel right and I believe I got taken for a ride.
He was very good and knowledgeable and on time. He explained everything. Your whole staff is very professional and helpful. I would recommend yout company.
Ryan and Andrew quickly diagnosed the issue, provided options, and fixed within 2 hrs of arriving.
My encounter with Amanda at Temperance Pro was amazing. She went above and beyond to explain and ensure I was satisfied with my experience. Thank you to Amanda!!
Ryan us very knowledgeable, efficient with diagnosing my issue…provided options to determine what would be a good fit for my needs. My inquiry was for AC replacement.
Very professional. Not pushing new A/C but repair unit. I would use them again.
Absolutely wonderful Ryan was outstanding in finding the problem fixing it explaining everything.i couldnt be happier.would absolutely recommend you to everyone I know. if I could I would give you 10stars.thanks so very much.
Let me say first that my furnace was giving me issues in 2018. I called three contractors for estimates on replacing the furnace. Two insisted I needed to replace the entire HVAC system. Only the Temperature Pro General Manager, Scott, told me there was only a minor issue with the furnace and no need to replace the entire system. He saved me thousands in unnecessary work. It was from that encounter that I contacted Temperature Pro when I was ready to replace the system this year. I worked with Scott to find the best HVAC system for my condo. He gave me several options that would be suitable. When I selected the system, I also added a humidifier and duct cleaning. The air ducts were cleaned the day before the installation. Andrew and Ryan arrived promptly and immediately got to work. The put down drop cloths and wore PPE, including shoe covers, during the installation. When they were ready to leave, they left the areas where they worked spotless. I’m very pleased with their professionalism and dedication in the installation process. The next day, Scott came out to inspect the work. He made some minor adjustments and explained the warranty information. He made sure I understood how to operate the new system and to just call them for repairs, if needed. I highly recommend Temperature Pro for your reasonably priced heating/cooling needs and their affordable maintenance plans.
Great company!! Very professional and efficient. My AC went out on the hottest of days in the summer. I called figuring it would be weeks until someone Would be able to come out. The guy was here within a few hours and had us back in the cool air by end of the day.
My Water heater was leaking everywhere and I called Temperature Pro of Mokena. They came out same night within the hour 9:00 at night to make sure it was safe and calmed me down because I was a nervous wreck. The very next day on New Years Eve they ended up replacing my water heater. They were very thorough in explaining everything to me as well as very professional, smooth work with no issues at all .....super responsive. I could call anytime day or night and I always get great customer service and from someone that actually cares! They installed my furnace as well a few years ago with the same great service. If you want great prompt service with that bonus of amazing customer service...I would highly recommend you call TemperaturePro Heating hands down a great company to deal with.
Temperature pro! Always reliable, punctual, and they always gets the job done RIGHT while still cheaper than the other big name companies. Highly recommend!
Jesse was professional and knew what he was doing, great tech. but I will tell you im very aggravated by your business practices. I keep recommending you guys. and I call with warranty work on a unit and I see a tech 2 weeks later. last year when I called and was paying for a service call, a tech was out later that day. now I have to wait two more weeks for another appointment. the way I see it, if you give a nice warranty on a unit and that customer recommends you all a time, you Should put them as a priority and not put them to the back burner and schedule them 2 or 3 weeks later. I recommended you to someone and they called and because they were a paying for the service You were right out. im finding it hard to reccomend them
I was very happy with this service beginning to end! I wanted my furnace tuned up and got that plus a very pleasant experience. Amanda took our appointment, called the day before as a reminder and we even were able to track our technician while he was on his way - I really like the picture and short description of who he was as well. He wore booties cleaned up nicely after himself and was very knowledgeable.
The tech, Edger, came out and did a fantastic job servicing our gas fireplace. Was extremely thorough and went over everything that could have possibly been an issue. When he found the problem and it was a quick fix he didn’t try to up sell me on any services and just did what was needed. Will definitely be using them again.
They are spamming people’s emails that have not contacted them for weather repair.
We recently received a professional service from TemperaturePro yesterday. They came to my house cleaned my furnace and were knowledgeable and understanding of my situation. I highly recommend TemperaturePro for the professionalism and prompt service and extremely easy scheduling with Amanda!
Very happy with my experience with Temperature Pro Mokena! I really like the text when the technician was on his way that gave me a short bio, a photo, and GPS tracker so I knew his ETA. They arrived within the designated window, wore masks and foot coverings, which I appreciated, and were very respectful and professional. Jonathan caught something with our refrigerant and said it would be $175 - my hubs and I agreed that if he felt it needed it that he could do what he needed. After he cleaned it he was happy with the levels and how it was running so he didnt touch the refrigerant so he didnt have to charge us the $175. I really appreciated his honesty and not charging us! Looking forward to our furnace tune-up in the fall, thank you!
Jesse, Amanda and Jason were super responsive to getting my AC back up and running in record time.
Quick response, great customer service. Scott had a crew member out to my house within 4 hrs after letting him know my heat went out. Highly recommended
We have used TemperaturePro twice now. The first time we needed a new capacitor for the air conditioner and then an inducer motor for our furnace. Both times our call was answered promptly and our service was completed efficiently and professionally. I highly recommend TemperaturePro!
Excellent service besides their workmanship. They went above and beyond in protecting my home; rugs, doors, floors etc. Did a through job of going thru all the equipment and explaining how everything worked.The company was also diligent in communications with me throughout the whole process from bids to installation.
I have a fairly elaborate Geothermal heating system and was looking for someone local for repairs, so I decided to give TemperaturePro a try with the annual maintenance and tuneup. Scott was on time and spent alot more time on my system doing a very thorough checkup and cleaning. Very very impressive ! He checked parts of the system that the other guys never did. Im so glad I called TemperaturePro; theyre now my goto company for repairs. Please thank Scott for me. Thank you
From start to finish it was a great experience! I got a same day appointment, they were on time and the office staff Was helpful and efficient and the young man who came to work on my air conditioner was so professional and knowledgeable. I would definitely recommend!
Called and got scheduled same day for a furnace tune up. Amanda in the office was friendly and helpful and the technician Edgar was very knowledgeable. Will definitely use this company again.
So happy I found this company. They were on time, have excellent communication, are knowledgeable and professional. Would highly recommend!
Great company! highly recommended! The office staff was so helpful and the technicians were awesome helping me out. Definitely the only company I will use from now on!
I had an awesome experience today with the office and technicians sent out from TemperaturePro located in Mokena Illinois. I am simply amazed by how gracious, patient and knowledgeable they all were I felt like I was dealing with a trusted family member I would highly recommend this company!
Very professional. I received texts to keep me informed on when they were on their way and what my tech looked like which I appreciated very much. They wore protection on shoes and a face mask because of the pandemic which is good. They were very polite and professional.
Fantastic service, great communication!
I had to get my AC repaired and could’ve find a reliable company but temper pro came through for me. Affordable on time and super professional will be using again if needed!!!
I had a tech, Jeremy, come out for a service and inspection of my furnace. Jeremy was extremely knowledgeable, answered all of my questions, and left me with the warm and fuzzy feeling that my furnace was in good hands. He stepped me through all of the signs of age and wear that my furnace was showing and alerted me of possible degradation. After, the inspection and cleaning of my furnace he stepped me through possible furnace replacements i could consider in the future if my furnace were to stop working. He broke down pricing structure and went through all pf the pros and cons of each choice. When Jeremy left, i felt more informed and very satisfied with the service. A+ would recommend.
I highly recommend TemperaturePro HVAC (Mokena) for your AC or heating service. I had to replace (2) central AC units in June 2020. Jason, Scott and their crew of specialists delivered an outstanding experience from the initial checkup, assessing the appropriate size of units to the installation. Their professionalism reflect their careful preparation of the job site the day of installation to their post installation wrap up.
Office staff was very professional and compassionate about my situation the technicians came out and fixed my air conditioner - would definitely recommend!
The staff at Temp Pro has been great! We have been using them for the last few years servicing our 3 units. Please keep them in mind for a new unit or maintenance on existing units.
Amanda from the office was very compassionate and knowledgeable and got me schedule immediately to fix my air condition the technicians were professional and helpful would definitely recommend
Had new ac unit out in last year. Had a small problem last night, called this morning, John the technician was here by noon. Problem fixed, house nice and cool just in time for lunch! Thank you!
Jesse was on time, professional, knowledgeable & thorough.
Professional staff and locally owned definitely reccommend. Amanda in the office is extremely helpful and courteous.
They did a great job they were very nice and professional and took care of the air conditioner issue quickly!
Great service! I was able to get an appointment the same day. Jeremy was nice and knowledgeable. Was worried my 20+ year old furnace would need to be replaced but they were able to diagnose the source of the problem and got it running like new.
Excellent service very professional and I especially loved that they txt the picture of the technician that is coming and let you know when they are on the way!
Great response time on a holiday! Wonderful customer service from the start! Kevin, our service provider, was amazing. Very informative and fair. I’ll be staying with this company for a while!
Stellar service from TemperaturePro Mokena! Not only were they able to get someone out to my house within a couple of hours of my call on a Sunday (day after 4th of July at that), their technician was 15min early for the service! The tech was totally professional, had on a mask and booties when coming inside and he promptly diagnosed the problem!I wont look any further for my HVAC needs and highly recommend this company for anyone else in west suburbs!
Very informative when I first called. Showed up on time. Professional all the way~~
When I called to make an appointment the receptionist was especially pleasant and very accommodating. She also was very informative about the technician who would perform the service and how to track him. The service was terrific and he even checked the dryer vent which was located behind large shrub which was quite a challenge. I will definitely use them again!
Same day service call- diagnosed and fixed capacitor in about 20 minutes. Jonathan was courteous and explained what was going on. Would call again.
Unseasonably hot couple fall days in Chicago this past week and the a/c went out. I called Temperature Pro. Technician was knowledgeable & friendly. Took his time fixing my system & explained things so that I could understand. Looking forward to being a long time customer!
The technician was kind, knowledgeable and professional. He took the time to explain and show me the issues with my furnace. I would definitely want Jonathan to come back if I encounter any issues with my furnace.
I wanted to get an estimate for a new ac unit and A coil. The technician was misleading with his information plus they were $1000 over price compared to other companies. Would not recommend.
My furnace went out last night and Temperature pro was able to come within a couple of hours. They tried fixing it that night and couldn’t but were back right away the next morning and everything was completed by 9 AM. The cost was very reasonable and certainly beats paying the full price of a new furnace. Kevin was very professional and friendly and did a great job. I would certainly recommend them.
If you are looking for an honest company: This is your company! Honest techs and honest management!As a woman it always makes me nervous having contractors of any kind in my home or office, however I know I can trust Temperature Pro from their owner, general manager and their technicians to treat me with respect and be honest with me. This company is the first one I will call or recommend for our home as well as my office. Looking forward to having their class A techs in to service my office this season!Thank you Temperature Pro for your classy team!
Even thought you calling me a liar now, I am not going to keep going back and forth with you. I will consider it as a loss, and I am going to remove my one star review and change it to 5 star, so I wont be the reason to effect your business. You might be a decent person, but I am %100 sure I was giving a guarantee for both units by your employees. From here, I will leave it to you.
Very professional, went out of their way to clean all the ducts even though
The technicians were very pleasant and knowledgeable.
Great communication from the company on appointment and arrival time. Technicians Kevin and his trainee were very thorough and answered all my questions. I highly recommend this company.
Awesome service and staff. Easy to schedule and quick and clean installation. We got a new air scrubber for our home and could not be happier. Will definitely call them again.
Great customer service. The service person was professional and told me in detail what the problem was. Highly recommend.
TemperaturePro is a great company. They were quick to come out and fix my heating problems. Great prices too. Tech was extremely knowledgeable, friendly, clean and all around great guy! I would definitely recommend TemperaturePro for all your heating and cooling needs.
My husband, Ryan self diagnosed problem and was looking for $18 capacitor part after hours for our renters AC that went out. Offered them $100 and to drive to one of their trucks for the part and when they refused we asked how much the Technician would cost and wouldn’t disclose. Instead $480 bill, did not disclose breakdown of fees, was already diagnosed and took less than 15 minutes in the town they operate out of. We will never use them again for any of our properties and will advise others to do the same. They took advantage of the situation and were not honest.
After being told by a previous company that my only option was a full replacement of my boiler system Scott from TemperaturePro came and looked over this situation. Not only did they beat the price for a full installation by the company I had used for almost 20 years but he went over repair options and pointed out that not only could it be done but the financial savings of doing that. Scott and Kevin came out and completed all the repairs and parts replacements we had agreed on and when my upstairs radiator would not heat after the repair came back three separate times to make sure they got it going. I cant say enough about the honesty in the quotes vs trying to make a quick buck off a full install and the level of customer service both Scott and Kevin gave even after the repair was complete to make sure that everything was 100%. I look forward to using TemperaturePro in the future.I recently had the pleasure of Edgar coming out to service my system after changing over to Temperature Pro for my boiler system. Edgar was great, pleasant, friendly, knowledgeable, professional and made sure to go over all the work he had completed as well as the status of my system before he was done. I couldn’t recommend Temperature Pro enough or Edgar.
Temperature Pro is amazing, super friendly, on-time, pleasant and truly cares about their customers. Jason the owner is one of the best! You won’t be disappointed.
Scott and team are awesome! I appreciate that they didn’t try to upsell us on things we didn’t need. They operate with an ethical standard you don’t always find. Problems fixed quickly and with high quality!
Great business and workers! My furnace went out back in February when we hit that lovely negative 50 degrees and they were there to replace the furnace and get my heat back on. My husband and children have never been so happy! Thank you Temperature Pro Mokena
Great job! Dependable and knowledgeable technicians. Office staff were helpful and accommodating. Completed the job on a timely basis!
They came in and moved our intake to a place where we can easily access it. All within 2 hours! Phenomenally great service and friendly crew!
The best experience i could hope for. On time, very neat and clean. The floor protection that was used was above and beyond my expectations. Fit and finish of installation was 10/10. I would def. use again.
I recently needed my AC serviced I called temperature Pro the tecnician that came out (Kevin) was very knowledgeable he fixed the problem and was super honest with me about my system and the condition it was in. Everything he explained happened. Because he gave such an honest assessment of my system I used them to replace my AC and my furnace as both were in similar condition. Scott came out and helped me chose the rite system for my home. I could not be any more pleased with their work and care they took in replacing both systems they did a phenominal job. I highly recommend them for any repairs or replacement.
TemperaturePro Mokena are the best HVAC guys in the area. Everyone I have referred to them have said that they are the most knowledgeable and thorough, and they are very reasonably priced. I really appreciate their maintenance plan too - small monthly fee, and they take care of my whole system all year long. Highly recommended!
The whole Temperature Pro team was exceptional. Great communication, on time arrival, and a job done right. Thanks for fast, professional service. A job well done!
Jason & his staff do an excellent job, are very professional, answer all my questions in a timely matter and are reasonably priced.
I call this company out twice for service and they got my AC running both times for a short period of time. The company is extremely expensive. On one occasion the technician came out and informed me that he cleaned my unit and serviced the AC unit, however $900.00 later the unit was still not working. I called Climate Master Mechanical Contractors, Inc. and had the unit service again and one part was replaced it took the guy 20 minutes and I havent had any issues with the AC unit. The new service guy showed me how dirty the AC was and informed me that I would need the AC cleaned, but wait Temperature Pro just charge me $900.00 for a AC cleaning. Crazy
Worst company I ever hired had to pay another company to fix everything that was wrong installs amana units and his not even certified to do them beware do not hire save your money
TemperaturePro was on time for my service call and was able to fix my furnace quickly and for a fair price. Very easy to communicate with this company and the entire staff is helpful and friendly. I highly recommend them for all your HVAC needs!
This company ripped us off for $79.00They charged an extra $79.00 to our debit card WITHOUT our authorization!After we paid on the agreed amount.!Dont use this ripoff company. Our technician Jeremy was very good and did a good job, no complaints about him. It was The Boss Scott who insisted we pay $79.00 more than the agreed price. His manner on the phone is very sarcastic and unprofessional.... Fraudulent business practices.I recieved a call from the owner Jason today 12/31/19, he apologised to me for what occurred. And he assured me that they wouldnt charge us the $79.00 dollars, that I didnt authorize and any fee for the second service call we made later the same night of the incident. (We came home later that night to a home filled with gas fumes), Thats why we called them back out).Thank you Jason for your understanding and customer service. I suggested to him that he hire more employees like Jeremy, who was very courteous and helpful on both service calls after working over 12 hrs. That day. We appreciate him as well.As for Scott, the manager, my advice is to treat customers like you care, and be professional in your manner. That way you might keep your customers. Thank you again Jason for your attention in this matter. R.W.
The owner is a stand up guy and will always go out of his way to ensure your job is perfect. We’ve worked with him in the past and can’t wait for his new business to open shop so we can throw them some more business. A+
They came out same day during the timeframe they promised. Took them some time to diagnose the problem, but furnace is working well now. Appreciated that they covered their shoes while walking through the house.
The staff at Temperature Pro are amazing!!So incredibly knowledgeable and very prompt with the level of service that is unmatched by competitors.
Technician Tyron Blew my circuit board due to an incorrect igniter installation on a single digit night and acknowledged he did it but wanted me to pay a $250 after hours fee for someone to open the parts shop to get the replacement main board if I wanted it that night or it would be at no charge if I wait until the morning. Wasnt going to pay $250 so I reluctantly waited until the morning. Next day, same tech Tyron was their 4 hours more causing me to loose my dental appointment and needed to escalate because furnace was now doing something completely different and not starting. Escalation tech Scott came over with a silent attitude like I was the issue but after a hour of further troubleshooting, found the new cheap aftermarket circuit board they used by the way instead of Bryant original had been improperly installed by one wire. Then, they forget to bolt down the exhaust which could have popped off at any time and killed someone. Called and got escalation manager Scott on phone and said they would come back and install the missing screws and would not be a charge only if I didnt install and other parts? Never ever again.Reply to owners response bellow: Sir, it was exactly as stated. It was presented as either wait until the morning or I pay a $250 fee to have someone open the parts supplier location you use. Tyron actually called someone prior to relaying these options to us. My wife was there also and confirmed this is what was said. Also, If your policy is not to render service to a dismantled igniter then why did he? Nothing was said to that.You can sugar coat and rebut everything I said in my review but as most know in these situations, its just a face saving PR measure to shift blame and discredit the customer. I assure you I wouldnt have wasted my time with this review if these events werent true. The worst part is not one but two techs left with the exhaust being unsecured to the furnace which could have came off at any time and killed someone but Scott was doing nothing but giving me a second attitude and implying another service charge to come out and install the exhaust screws the next day I called. Im sorry but given all these events and a lost dental appointment, the service should have been no charge. I have worked in a technical field for 25 years also and customer recovery is just as, if not more important.
The best customer service in Chicago land! Always extremely attentive to detail and explain fully what needs to be done. Thank you Jason and Gail!
I called in the middle of the night, and they had a tech there to fix my heater within an hour. What more could you ask for? Im happy. Thanks guys!
My furnace completely broke down yesterday morning. I called TemperaturePro Chicago SW and they had a tech out to me by 10AM. I had mentioned my son happened to be home sick from school this day and they rushed the tech over. We received great customer service from start to finish! The technician was amazing and very personable. He took the time to explain and give me various repair/sales options and did not pressure me to buy anything I didnt want/need. I would reccemend this business to everyone . I am more for quality than anything especially with a furnace. I wouldnt want just anyone working on something that could potentially be a danger to my family and they really made me feel good about my decision in going with them. :)
Very professional. Gave me great advice!
I can not say enough about the staff. I highly recommend this company for service. Great staff and the service was fast . Thank you for all your patience and help.
The technicians were very helpful in finding a solution to our a/c problems that did not break the bank! They were very knowledgeable on finding the problem and creating a solution in a timely manner.
Can’t comment right now, the issue is not yet resolved....
Great staff and prices! Super helpful and knowledgeable. Would highly recommend!
Scott did a great job, even after I woke him up at 4:30am. Will definitely use again and recommend to all. Thanks.
My experience with TemperaturePro Heating has been very good and I would have them back in the future and recommend this company to anyone. Kevin the lead on the job at my residence was very through and methodical as he and his helper Jacob installed a new Trane Heat Pump Condenser Unit. To sum up my impression of the TemperaturePro Company in a single word, Stellar.