Moe arrived on time and followed COVID protocols. He checked my furnace, thermostat and AC unit. As he started the furnace check, Moe answered my questions and explained about the MERV rating on my furnace filter. As he checked each part of my HVAC system, he explained what he found and what worked well and what didn’t. My AC wasn’t working due to a failed capacitor which Moe replaced. Costs were explained up front and were very reasonable. From making an appointment, to keeping me apprised of technician arrival time to the service provided by Moe, the customer service was excellent. Thanks to Ashley as well for her follow up. I highly recommend Moe and Climate Master Mechanical Contractors.
Professional, neat, and knowledgable. Jeff and Steven completed the AC and furnaces on our house and installed a heater into our garage. They were on time and completed the job as promised. They took their time explaining the new system and we were super impressed with the neat job they did in each location they worked! Would highly recommend!
Exceptional service! Jeff and Steven were on time and provided expert and professional service. They followed Covid protocols, made sure my wood floors were covered, and cleaned up the work areas when they were finished. Jeff went out of his way to help us navigate the Google Nest thermostat setup after the installation. Furnace, A/C, water heater and humidifier were installed. A very pleasant experience. I would give them more than 5 stars if I could and would highly recommend Climate Master to anyone looking to install new or repair existing units!
Service tech was great and knowledgeable.However was charged more than agreed by billing and refuses to credit. Was informed that a humidifier inspection could cost $99 to service furnace and they will check out the humidifier, or cost $125 to just check out the humidifier - both would provide the same level of attention for the humidifier so obviously as a consumer I opted for the cheaper route. Ultimately charged $125 and billing was argumentative, refuses to credit. $26 is clearly insignificant but who like to be charged something other than whats quoted and told their wrong?
Moe is very pleasant and professional. Came right on time. Company is responsive including phone call reminders of your upcoming appointments. Customer service all around cant be beat!
Very professional, responded on time, they gave me professional orientations about how to extend the life of my HVAC. Also they went beyond the service I hired, with a outstanding work.
The tech, Jeff T, was great. He was very thorough, Had great attention to detail, and was very courteous. He went above and beyond the routine maintenance visit when he repaired a noise we had for 10 years. My thanks to him for great service and I hope he can return the next time we need service .
Great company. I highly recommend Chuck and his team. Our ac started to malfunction in the peak of summer. Chuck came up with an ingenious way to keep the ac running until we were able to replace it. They worked around our business hours to get the job done promptly and efficiently.
From my first experience with Climate Master they have been knowledgable and thorough. It was not the least expensive furnace air conditioner, but I could tell they knew what they were doing. They even double checked the insulation in the attic which would help the unit be more efficient. After a year, something broke and I was upset. Surprisingly, I was given priority and the parts and labor were covered for free!! Shock. This company has been excellent. I highly recommend them for the quality of work and service. You can buy an air conditioner any where, but you cant buy good service everywhere. This is the real deal.
Very pleased with CMMC. They provided a fair price for the equipment provided...(for those that dont know, Carrier and Bryant are made by the same company, and Bryant provides the same quality at a better price, in my case the exact same units, just a different name plate.) Chuck was very thorough in his estimate, listened to what I wanted done, explained the options that I had, and quoted the price for each scenario. Their installation was very professional, very neat, and high quality. After getting estimates from multiple contractors, I felt the most comfortable with the product, features, price and service after the sale with CMMC, hence why I went with them.
I was more than accommodating to the flexibility of my schedule to meet with Chuck, the owner, for an estimate. If I ran my business the way that you run yours, I would be out of business. When I tell any potential customer I am going to give them a written quote, I do it. I was told I would receive a quote on Friday emailed to me. Here it is Monday night and I still have not received any estimate from your company, which makes me believe that you do not want this job at all. Which is fine, but at least tell me that you dont want the job. I would never recommend your company to anybody.
Moe did a great job getting my furnace fixed. He came on time, diagnosed the problem, fixed it quickly. He is always neat and clean.
Moe A was quite knowledgeable and professional. I would recommend him to anyone with an issue with their HVAC system. He could not deliver a better service. Thank you Moe!
Jeff was returning to replace the copper connection wire since an alleged leak was discovered. H on Weber, upon inspection Jeff did not note any reduction in the Freon or pressure which would have been present with a leak. I wouldn’t have known the difference unless he told me. That’s an amazing, ethical technician and I am highly impressed. I will recommend this company to anybody looking for HVAC repair or replacement. They also had a significantly lower estimate than three other bids on replacing my A.C. 5 stars!!!
Great Service and awesome team! Very happy with our HVAC install.
Fast response and very affordable. Would highly recommend!
Our regular furnace and air service person Moe A. arrived today (10-14-19) for our fall furnace cleaning and check. I sat with Moe and he explained all the steps he followed in the furnace cleaning one by one and noted the good health of our furnace. Moe is always a delight to deal with and a real professional in his manner. He has a warm and pleasant personality and is extremely careful and thorough in servicing both our furnace and air conditioner in season. I highly recommend and appreciate him and Climate Master Mechanical Contractors. They are a very reputable company.
Moe is very professional and competent. He explains everything, and the cost is always fair and reasonable. I highly recommend Climate Master.
Had my AC checked out for Summer. As Usual, Kimmie let me know when the tech was on his way, and Moe practiced social distancing (wearing a mask) as is needed these days. He was quick and the quality of service was what I’ve come to expect over these past 6 years.
Their service is outstsnding! Everyone is always so friendly and professional.
Love this company and their honesty. Being a new home owner has its scare moments. They take the time to answer questions and explain things, love love this company and it’s employees
I called Climate Master Mechanical Contractors, Inc. for service on my home AC and the customer service and service was excellent. I called late in the evening and the next morning someone was out and the AC was fixed. I also have a business and I had the AC serviced at my business twice with a different company and it still wasnt working. I called Climate Master Mechanical Contractors, Inc. and Moe came out to service the AC unit he was very professional super nice and very knowledgeable. I definitely recommend this company to anyone who wants it done right the first time and excellent customer service.
Moe is the technician that services my furnace and a/c. He is very professional and respectful. I know that everything is in good working order after his visit. Always a pleasure.In addition, Kimmie is very professional and prompt in scheduling service appointments and in placing orders, for example, a furnace filter.It is truly a pleasure working with Climate Master.
Chuck was on time, cordial, and extremely helpful. Climate masters has hired a wonderful helpful employee, he made time during his busy day to come out and fix a leak and repair a hot water issue I had, and did an exceptional job. He was very insightful and very clear on possible other issues to arise and ways to resolve them if needed. I would recommend climate masters and Chuck to repair and take care of any issues
I had over 5 estimates and these guys were the best. They scheduled me quickly and they were done in great time when we got the installWe were pleased and will use them againThey will be best priced! Save the energy on looking for an estThx CMMC
Moe from Climate Master Mechanical did an excellent job in helping us fix our AC unit. We found the company on Angie’s list and they were extremely quick in responding back and sending someone over for a check. Overall great experience and will definitely use these guys again whenever needed!
Climate Master did a fantastic job servicing our furnace boiler for a seasonal tune-up. Chuck answered all my questions and offered helpful tips and explanation of how to properly care for the system. He was reassuring and explained that there were no problems when I wasnt sure if a sound I had been hearing meant something was wrong. Kimmie was pleasant and helpful when scheduling. Thanks, guys!!
Have used them for the past couple years, and luckily have had the same tech, Moe. I highly recommend them, always professional and have fair and accurate with addressing any maintenance issues. Their winter/spring maintenance plan is a good deal, and peace of mind everything is in good working order before the season. It’s also nice to have the same tech each visit.
Service tech was honest and helpful.They are all extremely nice and helpful.Any heating or air conditioning needs give this company and try.For heating cleaning request Mo
Climate Master Mechanical has take care of us for over 20+ years. They are always prompt, courteous, and highly professional. Moe has always done a fantastic job caring for my HVAC system.
Moe repaired the heating vent coming out of the furnace. He was quick, fast an efficient!
I would hire Climate Masters again in a minute! My experience was all around positive.
This is the second time I have used Climate Master Mechanical. I was completely satisfied with the work Moe provided to my home furnace. He was prompt,honest and efficient. With our repair occurring during the polar vortex I was even more nervous of the situation.The guys handled it like pros. I would recommend Moe as my tech of choice in the future. Thanks Moe,great job man. Also the very fair pricing we received during the busiest time of the season was very appreciated. Thanks CMM.
CMM installed a garage heater for me. Chuck came out and did a free estimate which I received the next day. The price was good ($800 cheaper than other estimate) and included gas and electrical hook up and venting. Jeff came and installed unit. Everything went smooth and he left everything neat and clean. Very happy and would recommend to others.
I am very pleased with the quality of service that I received from Climate Master.Every Climate Master employee was polite, respectful, and professional.I not only recommend Climate Master, but I will continue using them as well.
Outstanding, prompt, professional and reasonably priced service. Called in for furnace repair and they called back within 5 minutes to confirm technician is on his way. Shawn did a great job explaining everything, repaired and replace thermostat. Well definitely use them again.
Great company to do business with! Had my AC and furnace replaced. When the furnace blower went out, the owner Chuck personally came out and out with a temporary unit till they could return for the replacement.Jeff and Mo were the installers. On time and professional. Placed tarps on the floor and vacuumed the floors after. The complete replacement of AC, Furnace, Humidifier and thermostat took only six hours. We had heat by noon.Jeff took the time to go over the directions of the thermostat and explained all the rebater that applied to our furnace. Climate Master provided a competitive quote for a two speed 80% efficiency furnace and a 15.5 SEER AC. You cant go wrong with using climate Master!
I met Moe for the first time and he was just a knowledgeable and professional as Shawn. He arrived within the expected time window, thoroughly cleaned and inspected the furnace and gave me a clean bill of health. It is always a pleasure to interact with every member of the Climate Master staff.
My air conditioner went out and they came out the same day I called. The mechanic was very professional, thorough and efficient. He answered all of my questions and was very helpful. Great service overall.
We have been using Climate Master for the last 20+ years and have always had good experiences. Kimi is very helpful in scheduling our appointments and calling to let us know the rep is on the way. Shawn has been performing our autumn and spring clean & checks for our furnace & air conditioning unit for at least 6 years. He is friendly, knowledgeable and has a good sense of humor. We have referred Climate Master to several of our friends, who have given glowing remarks as well.
Climate Master has been working with us for about 20 yrs. Always on time, courteous and full of information. Kim stays in touch with us so we know when to expect the service man. Everyone is knowledgeable and client satisfaction is a priority. Great job Thank you
Climate Masters has 2x now saved the family from uncomfortable environment. Thanks for quick response, as requested scheduling, and phenomenal service. Every with a20+ year old furnace, they didnt suggest replacement. I can happily say I know who to call.
Working with Climate Master was a pleasure. They were on time, professional and very helpful. The tech that arrived was knowledgable and genuinely wanted to help. He wasnt in a rush to get out and addressed all of my concerns. I highly recommend them.
Chuck was very helpful throughout the whole process. He was honest about availability, but came to our residence as soon as he could. He was also very up front about the options I had for the problem at hand. The issue was resolved in a timely manner. Thanks Chuck!
Kimmie is always prompt in notifying when the tech is on his way. She is always pleasant and cheerful. Shawn is great. He is also personable and efficient. We originally contacted Climate Master in 2012 when our air conditioner stopped working during a hot spell. They came out the same day and we decided to replace the furnace and ac. They completed this in a couple of days. We have worked with them since and have had nothing but positive experiences,
My AC unit was not working. I called and received an appointment for the next day. Jeff called when enroute and was early in the time slot I was given. He diagnosed the problem quickly. Explained my options and gave me a recommendation which was the least expensive route. I have used Climate Master 3 times now and am extremely happy with their work and honesty. I highly recommend.
Always professional and stick to their appointments. Prices are reasonable and I have complete confidence that the job is going to be done right the first time.
Moe did a Great job!! Helped me figure out what was wrong with my furnace and cleaned it for only $89!Honest company which is what people look for when getting work done to their homes.Very helpful on the phone as well!
Moe was very professional as well as personable. The work was done efficiently and was very reasonable.
Very good professional service. Fast too! I would recommend this company.
I had used Climate Master for the past two years to clean and check my furnace. You want to ask for Shawn to do your service. He is extremely courteous and professional and takes the time to answer any questions you have. I have been extremely pleased with Shawns work. Would definitely recommend.
These guys are buttoned up. Kim in the office is efficient and polite. Moe is professional, polite, timely and knowledgable. They just make everything easy.
Everyone at Climate Master has been wonderful to work with. They helped us over the summer several times trying to fix our air conditioning. They also installed a whole new A/c and furnace system with Zoning. Everything went so quick and they were very professional. It was also great to have the Owner come out several times before and during the install. They just came out today too to check everything as we turned on the furnace.
Excellent service. Jeff turned our cold basement into a warm extra living space. From finding a solution to installation and clean-up the service was great!.
Fantastic. Very polite courteous and helpful from the person taking the call to the installers and service techs. They found time to come out in short notice even though they have an extremely full schedule this time of year. The entire time I felt they were just interested in helping us get our AC working whether that meant a fix if the old or replacement. When it became clear we needed to replace it again they just wanted to help with what was needed. I was never pushed to buy anything and their pricing was fair right from the start. The installation went smooth and quick and again everyone was so courteous and polite. I would recommend to everyone. Thank you for taking good care of us.
Had my furnace replaced. My last Bryant was dying after 26 years of faithful service. I have some experience in HVAC and you couldnt do a QUALITY job any more efficiently than Jeff did. Kimmie is as pleasant, polite and professional as you would want. I suppose I could have save a few bucks with another contractor, but I believe you get what you pay for. Im satisfied.
Excellent communication and professionalism. I am always impressed whenever I need to contact Climate Master for service or maintenance. Very buttoned up operation!
Moe was very professional and did not attempt to sell me a new a/c unit. He repaired it at a reasonable cost and I was very happy.
Today we had a service call for our air conditioner. The service pro that arrived was Moe A. We could not have asked for a better technician. We had many questions and concerns which Moe addressed. He always covered his shoes each time he entered our home. Such a courteous, knowledgeable employee. When he left our questions were answered and our problems solved to the best of his ability (vibrations are hard to eliminate). I will request him next time I have a service need. Thank you Moe.
Moe did a great job with servicing my AC unit, he was thorough, informative and courteous.I am very pleased with my Climate Master experience.
Excellent customer service and installation went great!!! They always do a great job you will not be disappointed. They installed our central air and boiler and also do regular maintenance for us. Great team!!!!
As always Shawn is the best. Always professional and courteous. His service is outstanding. He like part of my family. My mom and I just love him.
Outstanding service! From scheduling the appointment to finishing the job, the team at Climate Master is great. A++ will definitely do business again in the future for all my HVAC needs.
5 stars from the start! Kimie was very nice to schedule a service. Jeff was very prompt, professional, and knowledgeable. Jeff’s expertise in hydronic floor heating fixed the boiler which the previous “hack” job from another plumbing company. Price was fair & reasonable!
Kimie kept me informed as to when the service was to be provided. Shawn the service pro was quite familiar with the equipment in my house although he had never been there. He made the inspection and small repair I required and then tested the system. Price was well within my expectation.
Gave us a good price and did a great job
I would recommend Climate Masters to everyone. They installed a new furnace/ac system for us and the owner who came out to give us the estimate and the installer could not have been any nicer. We had two other estimates and Climate Masters came in at a lower price than both.
Chuck was great. He explained everything that he going to do. He is honest and a pleasure to do business with. I will call Climate Master again because how I was treated by Chuck
If I could give 10 stars, I would. They worked out the schedule to accommodate our needs. They were timely, courteous, clean, and most of all, did amazing work.
I would give a 4 or 5 star rating if the service I received was excellent. I got home and the tech was already working on the unit (not complaining about it), and he told me the compressor was out. I said okay what are my options and he said with replace the compressor or get a new unit with the new refrigerant. He gave me a ball park for both types of jobs. I started asking questions and it felt like the tech just didnt want to answer them. I am personally like to get all the details before agreeing to a job, but because the tech didnt seem like he cared much about my questions I am going to call someone else. I will say when you do call CMMC the operators are nice.
Our technician Shawn was prompt, courteous & very knowledgeable. A part had to be ordered & he told us to call him if we had problems, which we did, and he walked us right through a quick fix. We would highly recommend them.
Climate Master is wonderful to work with!The office manager Kimie is very polite and professional. She does a fabulous job communicating with her technicians. Your appointment is always when its promised. Says to me they value my time and my business!Shawn, one of the service technicians is also very polite and very professional. He is always punctual. He is knowledgeable and patient. He takes the time to answer questions and explain things in a way that is easily understood.Climate Master is everything you need for your HVAC needs!
Ive had nothing but positive experiences with CMMC. They installed a furnace and a/c last fall, came in well under other contractors on the quote, and delivered an excellent install and service since. I especially like that they didnt try to sell us units that were overkill for our home, unlike some other folks we had quote us. Highly recommended.
Jeff just came to fix my furnace and he is a very knowledgable guy. After he saw the problem on my furnace, he knew right away what was the cause of it, He then fixed it and gave me some tips in how to keep my furnace runs smoothly. Service fee is is comparable to other companies around
Moe was great. Very professional and helpful.
SHOW UP TO WORK ON TIME CLEANED UP AFTER THEY WERE DONE ANSWERED ALL QUESTIONS, CAME BACK NEXT DAY TO BE SURE ALL WORKING CORRECTLY. GAVE ME ALL PAPERWORK NECESSARY FOR GAS & ELECTRIC REBATES . VERY IMPRESSED WITH QUALITY AND WORKMANSHIP
Shawn been coming inspecting our air conditioner for years now and he is very knowledgeable and trustworthy person. CMMC is great company.
We have used Climate Master for 15+ years and appreciate their service every time. Moe, the technician was very polite and thorough, as usual.
Great service and their employees are consistently top notch!
Jeff was knowledgeably and polite.
I have been a customer of Climate Master for 17 years, mainly they seem to have no turn overs, mNyvofvtgeor guys have been with the company for many years, today, they sent a new guy who seems to have come from the same mold as the older guys, he was very polite, knowledgeable, minimum interference, did his job and was out the door in no time.Dealing with climate master is a great experience from head to the office lady to the field guys
Crew was right on time and did a very professional job installing our new furnace. Would recommend them.
Great service, well trained technitions, and quality products. Always putting the customer first a doing a great job.
Tech was great and explained everything..they were good with communication and site visit reminders..
Professional, knowledgeable and always on-time. I use them 2x/year for winter and summer tune-ups.
AC stopped working. Called Friday evening (after hours) and left message with answering service. Chuck called back within 30 minutes and said I would be contacted between 8 and 9 tomorrow. He called at 8:30 and was out within the hour. Took care of the problem and charged a fair price. What more could you ask for?
Called for an AC unit that wasnt working. The person on the phone was very friendly and was able to get a serviceman out the same day. Shawn was very professional, friendly and knowledgeable. Diagnosed the problem as a bad capacitor and had me going in about 20 minutes.
Shawn with Climate Master Mechanical Contractors is great. Always explains what he is doing, excellent service! Highly recommend!
SHAWN GAVE ME A GREAT PRICE ON MY A/C UNIT.HE IS HONEST,WHICH IS A REFLECTION ON WHOLE COMPANY.WOULD HIGHLY RECOMMEND CLIMATE MASTER ASK FOR SHAWN.
Great Service. Will be using them again for all HVAC needs. Moe was great!
Shawn was very punctual and completed the job in a professional manner. Very much satisfied with the experience.
On time, friendly service and didnt try to upsell me on anything. will definitely use them again
Jeff showed up sooner than expected, went to work, found and solved the issue with my A/C. Topped off the coolant and was done quickly.The house is cool again.
Shawn did an excellent job cleaning and checking my furnace. Would recommend him to everyone.
Moe was very professional and answered all of my questions and then some. He was very professional.
Great experience they really take care their costumers, very personal and professional they tell you the truth prices are reasonable
Had Climate Master replace my AC. Not only were they very well priced, but quick and nice also. I will be using them from now on.
Timely. Efficient and very knowledgeable.
Polite and knowledgeable staff who are there when you need them! Always a pleasure!