Usually a nice place but I happened to SCHEDULE an oil change on customer appreciation day! Not happy having a set appointment and still had to wait 3 hours because of walk-ins! Need 2 have a priority list! Also was told my car was in tip top shape but the trip before they recommended nearly $3000 worth of repairs! I havent had any repairs done so it probably should have exceeded the previous quote! Leaking oil a little, lower steering control arms were shot, windshield has multiple chips and large cracks, but they dont do windshields yet estimated a replacement at $900! There were oil hand prints around the door handles, hood and a couple other places, a couple of new fairly large scratches. But it was tip top! Even my slow leaking tire, which has a little less tread than the rest, had apparently miraculously gained rubber to match the other 3! I understand they were busy, tired and ready to go home but Id just assume not have a multi point inspection if theyre just putting on paper what looked good! Now, were those things before really true or just trying to drum up more business!?! P. S. I mentioned what several of my photos were under them but pressed back button by mistake so all thats apparently gone! Not doing it again. Theyre pretty self explanatory!! Look for scratches and oil!

The place where they know your name! Great crew who have been around for years. Special thanks to Eric, Brian, and Terry.

The service man is very nice and I will add more when I pick up my car.

Service was pretty good. Two things to improve on was wait time was almost two hours and complementary car wash would have been nice with most dealerships offering that with service.

Products are not that great !! Nissan also have bad transmissions and they are aware of this. Doesnt matter if new or used automobiles . Stay away buy American !!!

The guy at the service and parts desk was extremely rude and sarcastic when asked a question about the transmission fluid I was purchasing. He didnt have a name tag for me to list his name or I would. Ill definitely ask for someone else when I go back!

I went to Nissan of Mobile to weigh my options of the possibility of getting a new car rather than another used vehicle. I was greeted by Colton who listed to what i was interested in and paid close attentions to details of my life to help me look at the perfect Vehicle. He showed me a 2020 Nissan Sentra, and he REALLY sold me this vehicle. he did not let any details go without being pointed out or un explained. He made sure that i knew this vehicle would keep me and my family safe. The team worked with me and my fiancé and all of our options. I left from Nissan with a car that only had TEN miles on it. All thanks to Colton. I could NOT recommend him or nissan more. Thank you all so much

Worked hard to explain everything to me before starting service. Took great care of my Nissan and got me back on the road in no time.

Couldnt have not asked for better customer service.

The service technician was very courteous and helpful.

Extremely friendly, fast service.

The moment I arrived I was greeted and treated like i was the only customer that mattered. I picked out the vehicle i wanted. These guys made it work. I had a firm monthly price in my budget and they actually came in under that price. Appreciate the quick action, i pulled up at 4pm and was driving away in my awesome new vehicle by 6pm.

Service was friendly and cared about my issue.

Service is outstanding. Eric and his team are pros!!!

Very Professional and quick service

Few dealerships do the right thing when it comes to helping customers that have already purchased a vehicle. I bought a truck and a day after it started showing signs of needing a new IWE check valve. I called and they referred me to Ford next door and put the entire bill for the repair on their account... they did not have to do that, but did because they truly take care of their customers. Keosha and Stephanie are awesome. I will be back and I will be referring colleagues to this dealership.

Great service while I waited

Excellent customer service Eric. Thanks for helping me take good care of my car. Also thanks to Tim Davis service manager.

The guy that help me was amazing

That is where I take my cars to have my mechanic work done, have had only minor complaints, Good personalities, friendly and understanding employees.

Great place.

Excellent service. See Erick

Erik was so helpful, Thank you for everything

I just love my man eric hes always help me awesome customer service

Great service staff, ask for Terry, he will take care of your car.

The people there are great the nicest people Ive ever met

Great people

Not Hatebut mislead by paper work from The Nissan Company with an extension warranty to cover transmission work..when I arrived at the Nissan dealership Service center customer service said the letter was a scam and I booked the appointment online for August 26,2020 @1 p.m. fighting bad weather to get there and the letter is a phony a waste of time putting more strain on my transmission,, life in danger fighting bad weather to get somewhere according to a letter the company sent...

🚘 parking is scarce 😐

NISSAN WILL GIVE U SERVICE OLINE PHONE OR IN PERSON

Garbage service wont be back ever

High very expensive

Friendly people.