I received prompt, exceptional service that was very reasonable. A neighbor referred me, and I will bring all our family vehicles here going forward. Amazing!
I took my truck to Unique because the check engine light came on. They were able to discern that the engine was running lean, and that the fuel pump would need to be replaced. I felt bad for having just filled up the fuel tank, given that it is an internal pump. Alvin was able to find a part in Missoula and have it replaced expeditiously! Im so happy that I was able limp it in and not be stuck on the side of the road. Great service!
I have been a customer and taking all my families cars there for almost 20 years. I guess the business has new owners and has gone to hell. They did a fuel pump and didn’t install it right. Check engine light has never came off since. We take it in for the engine light- they charge us $100 diagnostic ( plus repair) Couple days later light comes back on. They charge us again the $100. This last Monday went in again for engine light due to fuel issue- $100 diagnostic plus repair again- 3 days later light comes back on (says fuel cap like every time before). They can’t seem to fix it and charge you over and over and over! They aren’t good anymore -they are a rip-off
I called for information on emissions testing. The person I spoke to answered all of my questions patiently, clearly, and comprehensively despite knowing he would not be compensated with my business for his efforts. This type of businessperson is much appreciated and I wish this company all the best!
Very nice people.and they know whats up.
We had an engine put in and they didnt re- connect alot of wiring. We took it back due to problems and they didnt even see disconnected wiring still from when removing and replacing engine. Now we csnt come up with major more money for someone else to fix what they did wrong. Huge disappointment
Quality honesty reliable and trustworthy work comes from the owner and everyone there not only is Alvin the owner of unique automotive my dads best friend and family friend hes been in the automotive industry longer than Ive been alive so he has a high bar when it comes to working on your vehicle you your family and everyone elses safety on Montana roads they dont do time wire and zip ties and duct tape they do it right or they dont put it out
Very pleased. Work on my vehicle was reasonably priced and done in a timely manner which was important to me and my wife considering this is our family car. Feel that I was treated fairly and that work needed as well as associated costs were communicated to me before work was done. Will definitely be using this shop in the future.
Good people but Not open every day
Unique Auto is my first choice for auto repair here in Missoula Montana. They have technicians knowledgeable for almost any make & model. I have known Alvin, the owner for many years and he is a real straight-shooter who wont rip you off.
Great guys. Honest and I will always bring my vehicles there
Honest quotes. They tell the truth and never recommend services you dont actually need. They also offer a used car inspection that diagnoses future issues whether you own the car or not. Ive never had a bad experience even when getting bad news.
My husband and I have had to work with them quite a few times and have never been disappointed. They were always friendly and very straightforward. And always very fairly priced. They always seem to be able to get us in right away and they usually dont have our car for to long. Definitely would recommend if your having car trouble and arent sure where to go.
Honest and Friendly. Will definitely recommend Unique Automotive to friends and family.
Best shop you will find in the area. Alvin and Amos are very knowledgeable and always put the customer first. They will always call you and tell you the situation before performing any repairs. Truly a classy and efficient establishment!
Great service!! Timely manner. Always use Unqiue. Top quality work.
Make sure you get a second opinion. I lost a good SUV because they tried to get me to spend $5400 on problems that werent there. Turns out $200 and it was good as new. I would advise you go elsewhere.
I think they over charge $$. They go by per item not hourly rate. Another mechanic looked at it for $50 less and told me the same thing. Was forced to go to them because of car dealer. I would not take my car there.
Best shop in Missoula. Theyve worked on 3 of my vehicles. Great work. Staff is very friendly. Ive been to other shops, and Unique Auto is always the best.
Decent prices. Ive never had a problem with anything they have fixed so far. Always good customer service.
I really recommend this mechanic shop because the workers are on top of their game. The two guys at the desk are very professional and are a blast to talk to. I just love that they wont tippy toe around issues. They tell you straight up what needs to be done with your car, or if nothing is wrong at all. The honesty is amazing! They are also very reasonably priced for the great service they provide. They have always worked with me and my wife when it came to getting our car(s) fixed or worked on. I will for sure keep going back. Keep up the good work Unique, and hope your mechanic shop keeps continuing to prosper!
My car was totally messed up, they were able to fix it the next day within a couple hours.
I use to recommend this place but after the last few visits and recommendations to others. This place has gone down hill in the last few years.
Alvin and Amos have been nothing but professional to deal with. They have gone above and beyond for me a few times, much appreciated. They have worked on my 72 Cuda and newer 4Runner with great knowledge and care. Thanks for saving me money and doing the right thing (something not many places do for their customers anymore). I would highly recommend these guys!
Third generation customer of Unique. They always do great work and their prices are honest. Alvin, Amos, and crew will always be my car repair go-to
HONEST & Outstanding - Unique Auto was absolutely outstanding to work with. My truck engine blew up and they were able to breakdown the engine and let me know what went wrong. They also worked with my warranty company to process the claim, which was unfortunately declined do to work someone performed 80k miles ago. Alvin made some suggestions given the situation and helped me get to the best solution possible given a very bad situation. I would send anyone there.
Very pleasant happening. On time appointment, quick determination and very Good fix . Im from out of town but would recommend them. Honest good friendly!
I went to Unique Auto for an alignment through a dealer that I had just bought a truck from. Waited an hour just to be told that my truck needed 4 new ball joints, 2 new arms, 2 tie rods, and 6hrs in labor to the tune of $1,200. A ridiculous price for this service. Little did they know, I had the truck inspected previous to buying and none of those were an issue. Took the truck elsewhere and nothing was wrong. I dont recommend unique if your a woman. I might be female, but Im not stupid.
Ive been dealing with Unique Auto for about 10-12 years, and, I wouldnt go anywhere else for my automotive repair needs. These mechanics, are, THE BEST IN TOWN, and, Alvin, and Amos, are, wonderful to deal with. Absolutely, 110% professionals. On a scale of 1-10, Id rate them, and, the business, a 10.
That rare find of an honest and thorough repair shop. Great professional service!
I take my rig to Unique Auto. I always have confidence in their work and that it will be reasonably priced. They always prepare an estimated cost and call if there is a change.
These guys are theifs... good luck if u work with them
Quality, honest, and timely shop. Had my clutch replaced by them for $600, brought my own parts and had them resurface the flywheel for $70. I have a lot of aftermarket parts on my 2004 Mustang and if you have headers youll have to account for a few more hours to take those off so they can get to the starter and remove that to remove the bell housing. All in all good work and I was driving again within 24 hours! Friendly service over the phone and in store. I called all the shops in Missoula and I blindly had Unique Automotive Services work on my car without talking in person and I have never been happier with their customer service and the quality of work they provide. If you have any car problem or any work you need done I would never take my car anywhere else. If you love your car and want to make sure its taken care of and in good hands these people are for you.
My fiance spent nearly 2k getting a couple electrical fixes done on her Pontiac. Checked oil level after they returned the car and the oil level wasnt even showing on the dipstick. You would think that checking fluids would be a pretty basic step for an auto shop. 1/5.
I own a small service business with a fleet of five vehicles. We have been using Unique for over two years. In that time I have come to rely on Alvin and his team to properly diagnose the problem, communicate the issue and price and they always seem to come in below the estimate.I take my personal vehicles to them for all maintenance and repairs because I wont trust anyone else to work on my cars. I recently lost the transmission in our Jeep Wrangler 350 miles out of town. I didnt trust anyone else to repair it so I towed it back to Missoula to have them fix it. Im just too cautious to allow anyone else to work on my vehicles. Very professional team with a lot of experience and background. Having a mechanic shop that you can rely on and trust to work on late model vehicles is a must in this day and age.
Have been going here for 14 to years and they are great.Just got new leaf springs for 1995 Jeep Cherokee.And the price came in under 200 of the original quote.Thanks guys.
I took a car to them that I was wanting to purchase for an inspection. They then gave me an estimate for $1500 for front end work. The car felt and drove perfect so I asked for an explanation of the repairs needed ( cause the dealership cried foul) and they told me we really dont work on these cars and We dont to a lot of front end workTHEY COULDNT TELL ME WHAT THEY BID!! SCAM.
Earned my trust big time. Alvin always explains to me exactly what happened to my car, and I always pay the amount they quote me so there is no bait and switch, and they make sure the repair is done right. They earned a customer for life with me.
Have brought several vehicles here and always satisfied. Fast, reliable, friendly service. Highly recommend!
Two sad car stories, one evil auto shop: I took a car there for a routine oil change in 2006 and when I drove away it blew blue smoke out the tailpipe.... really bad. The car was Fine when I drove it in and totaled when I left. They took NO responsibility.Now, nine years later, my mother offered to pay for a routine oil change on my 2002 Buick Regal if I took it to Unique so I thought Id give them another chance. Maybe last time was a coincidence. My Buick has been wonderful and never given me any problem, ever. So I drove it away from the oil change and it has been making a whirring noise when I accelerate and when I turn corners ever since. I dont know what they did, but I Know they did it! Im afraid to take it back to them with the thought that they have already done enough damage. I think Ill cancel my apt this morning and take it to someone who knows what they are doing to be fixed.This shop is at best, bad luck, and at worst, terribly terribly incompetent and unaccountable for their incompetence. Dont go there! Just dont.
My truck was leaking transmission fluid so I took it in to them. They said they fixed it. Got it back and less than a week later I looked underneath and it was still leaking transmission fluid, so I took it back. They said they had missed something, fixed it didnt charge me labor but charged me for the part. A couple weeks later I looked under there again and its still leaking so I take it back and wouldnt you know it missed something else. Their fault again. I would not take anything to them for more than an oil change.
Worst customer service I have ever come across in the Auto repair business. I cant believe the way I was dealt with and the dishonesty that came with it. I would recommend trusting someone else before going here to have auto repair service done!
This is a great place to leave your car for a month and then get it back with a bill and nothing fixed.
Friendly professional staff. Had me quoted for a good price, fixed it same day.
Lost my business do to would /could knot give a estimate over the phone, even when they said / asked if they can give me a call back with one,,, and to think they were recommended .and the sad thing is it was the 2nd time i tried with them
Derek the shop foreman is one of the best technicians I have ever worked with . Honesty and integrity second to none !!
Great prices and even better customer service!!!
Great service and staff. Would highly recommend them for any car troubles.
Great local Missoula,MT auto repair shop. They have a great price on an oil change and the customer service is superior.
These guys are Crooks we spent well over $1,000 on getting my car fixed we were unsure about my brakes they called and said my brakes were bad my mom said go ahead and fix him I have a newborn baby and we need the brakes to be working after I pick my car up my brakes went to the floor they did not bleed my brakes I called them and they said to bring it back in I took my car back in and they finally fixed it right and told me that they were doing me an extra favor by bleeding my brakes Im no dummy but when you replace the brakes on a car front and back bleeding it is part of the job thank God I did not have my child in the car they also tried stealing my jack stand out of my car and told me it was in there and after I got home and looked it was not in there and they told me I could come in and pick it up if you knew it was sitting right there on the office why didnt you give it to me when I was just there these people are terrible do not get your work done through them they will rip you off they also put four different lug nuts on one of my wheels because they didnt find bolts and that is dangerous and could really mess my car up if I wouldnt have caught it how hard would it have been to put for new lug nuts on my car and just charged me for it seriously talk about Mickey Mouse Auto Repair I question the work that they even did on my car
I have lived in Missoula for over 6 years and I am so glad I found Unique Auto! They were recommended to my husband and I by a friend and over the years we have been so impressed with their work and prices that we always bring our suv and truck to them! The staff are friendly and knowledgeable, their prices are extremely reasonable and they are honest, down-to-earth folks who have earned our confidence as well as our friends who now bring their vehicles to Unique. If you are trying to find an honest mechanic shop, look no further! I am baffled by the one-star reviews I am reading because Amus and his staff have never been anything but honest and upfront with us about what needed to be done with our car AND they never pressure you into getting work done that you never need. After 6 years of bringing my cars to Unique Ive never been dissatisfied once!
Great service, quality mechanics, came highly recommended.
I dropped off my Hyundai to have it looked at it because I knew at least the CV joints needed to be replaced, and they had the job done the same day! And a fair price.
Was checking repair history on truck I planned to purchase. Bought truck, 3 months later had to repair the repair.
Unique handles our fleet of trucks and are always prompt and professional.
Professional, friendly and reasonably priced
Great hospitality and service
Good work at fair price
Map details... 15 minutes..., done in 10. 1/2 Cheaper than than Karl Tyler! ?? These guys Rock!
The guys are super knowledgeable and helpful.
Always courteous and knowledgeable
They fixed the problem, and it is working great.
Great as always
Unique Automotive