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Honesty Automotive
4053 Whippoorwill Dr, Missoula, MT 59808, United States
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Honesty Automotive

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Da
Review №1

These guys are absolutely the best! I had our only vehicle develop a starting issue which left us in a bind. Even though they were fully booked a month out, Josh worked me into the schedule and repaired our Jeep by the next day! They are friendly and do top quality work at a very fair price. You can trust that they will be honest with you and treat you right. They went above and beyond for us. I highly recommend them!

M
Review №2

I love my truck. Honestly, I never thought I would get one, despite it being all my dad wanted for me. I went through three cars before I found this beauty and I never want to go without again. Honesty automotive was a last minute (much needed) oil change that Josh was able to fit me in for and what a great experience! Josh and the guys are friendly and were loving toward my puppy. It was a quick oil change and I was back on the road. Happy to get to know the business a little better and hoping to be back next time around!

Je
Review №3

Josh and his team are very professional. Had an issue when we were on the road and a long way from home. They were able to figure it out and get us back on the road in a couple of hours. If you need work done on your vehicle, these are the crew you should see!

Ja
Review №4

We were 7 hours from home when our check engine light came on. Great service, helped me out in a pinch at 3pm on a Friday when they were slammed. Gave a quick diagnostic to help out, much appreciated to the fellow who helped us.

Lo
Review №5

For background I have several family members that work in the auto repair industry who know when they lack the ability to do a repair for us. This was one such case. We had a Ford Expedition 2005, which is notorious for having the nastiest spark plugs to change due to them easily breaking off and getting stuck in the engine. I called all auto shops within a two hour drive to see who had the most experience and correct equipment to get them out without breaking them off. We chose Honesty Automotive as they seemed be the most experienced and understanding of the situation, and they were up front about the estimated cost letting us know as we were well aware the risks due to the age of the spark plugs. They got the spark plugs off with success which was no small accomplishment in a timely manner. What could have been a $2500 plus catastrophe was avoided by their expertise, hard work, diligence, and precision.

Al
Review №6

Joshua was great. He communicated with me the whole time about the issue, as I live two states away.

Au
Review №7

Did a great job finding the issue and then finding a solution that did not cost a ton of money

Ha
Review №8

This place is top notch! They went above and beyond to help me out when my car was in rough shape. They have the best prices and I couldnt be more thankful for these guys. I will definitely be using them in the future as they are amazing and have the best customer service I have ever experienced! Thanks Josh and crew! 10/10

Ra
Review №9

While traveling in MT while on vacation, our recent brake job from a shop in UT went bad. While towing an 18 travel trailer, the front end of our Highlander started to make noises like it was going to drop off. Even with a full schedule, Josh squeezed us in. He quickly determined that the previous shop didnt tighten the brake assembly fully. The bolts that hold the calipers to rotor had fallen out and every time we hit any road imperfection the entire assembly was banging around inside the wheel, causing all the noise. Josh was able to find bolts to match up and reinstall everything perfectly... making our vehicle and the reminder of our trip SAFE. If we lived in Missoula, I would definitely make Honesty Automotive our go to for anything mechanical on our vehicles. Thanks Josh for keeping us safe and saving our 6 week trailering adventure!

Tr
Review №10

My last appointment was awesome! They thoroughly checked my vehicle for any issues and resolved the one I was in for. I was scheduled immediately for a follow up on the other issue since I couldnt leave it overnight. But not without being offered a rental car. The team is amazing! The communication is unparalleled. I always recommend Honesty Automotive to my friends and family. ⭐️⭐️⭐️⭐️⭐️

Ch
Review №11

Honesty Automotive took care of my truck. There were some unique challenges presented by my old beater truck that they resolved within a timeline that was reasonable. I will go back for sure.

Sa
Review №12

If youre in a hurry to have work done I dont think this is a place but extremely nice and caring owner Josh! But hes so backed up so full of business he hardly knows what to do with us all! Lol lol

Me
Review №13

I wouldnt take my car anywhere else. Josh is honest, fair, and wont try to sell you anything you dont need.

Sa
Review №14

These guys are amazing and definitely better than any other repair shop Ive been to. Theyre honest and dont try to screw you around, which as a woman Im so appreciative of. Most car repair places treat me like I have no idea whats going on and try to rip me off.Love this place, its my new go to!

Bl
Review №15

Im my opinion the best, most trustworthy auto repair in the area. They can be a little hard to find but worth the effort. Youll get lasting auto repair here without the chain store mark up performed by the same quality technicians. Reasonable prices and quality work is what youll find here.

Ci
Review №16

They truly live up to their name! Great, reliable mechanics that tell you the true story on your car or truck. Im so glad I found them...highly recommend them to anyone who wants a great place to take your vehicle!

Wi
Review №17

Honesty Automotive treated me right. They did not try to upsell me any service my car did not need. They were honest about their pricing which was fair. They were supportive when I said it was going to get my battery from somewhere else because I could put it in myself - and did not try to give me any service I didnt need they simply provided me the service that I required and when there was a question or doubt about a service was actually necessary they said Why dont we wait until we are sure? I feel very confident in their service. I would definitely go there again. And I will recommend Honesty Automotive to my friends and family.

Jo
Review №18

I have been a customer of Honesty Automotive for years. I find they walk the talk of being honest and straight forward. Ive always been very satisfied with their work and the prices Ive been charged for the repairs to my Cars and trucks. Appreciated and thank you.

G
Review №19

So refreshing to find a shop that lives up to its name. My car broke down as I was visiting family in Missoula and really didnt know where to go. The hotel where I was staying suggested Honesty Automotive. I hobbled the car over, and Im so glad I did. Josh was very welcoming and assessed the problem immediately. He gave me an estimate on the spot and detailed a few options, with no pressure. I had the work done and I am extremely pleased with it. These are the good guys!

Da
Review №20

Best mechanic in Missoula. Fair, thorough, great to work with.

To
Review №21

Very professional and accommodating. Theyre usually booked a ways out but will try to squeeze you in if its urgent. If you can wait for the appointment, its well worth it - theyre not going to upsell you on services you dont need and their work is top notch.

Je
Review №22

We were coming into town, on our way to South Dakota and had our AC go out. I called about 5 minutes out and Josh told us to come on by. He was in a wonderful mood and super professional. I truly feel like our prayers were answered! He charged our AC and got us back on the road ASAP! What a great experience, such a wonderful group of mechanics!! Thank you Josh, you saved our trip!!😊

ch
Review №23

Josh is the best, honest mechanic in town!! I have been coming to him for years and i have my children come here as well!!!

St
Review №24

Josh is highly knowledgeable, and efficient. Like the name says, he applies his Christian values to his business and will always deal fairly with you. I have been coming here for years and will continue to do so as long as I live within towing distance of his shop.

Ty
Review №25

Josh and crew are really helpful. Our go-to repair spot.

Ke
Review №26

Granted, they couldn’t squeeze me in in time for my timeline, but very professional group, I would trust them with my vehicle for anything by the sounds of it, sincere and sounds like a great group!

Ka
Review №27

My husband and I have been here a few times to have our cars worked on and I would definitely recommend them. Staff is extremely friendly and helpful. And they seem to be very fairly priced. They got us in as soon as they could and got our car to us as fast as they could while still getting the job done right. We were definitely not disappointed in our experiences with them. I would highly recommend them if your not sure where to take your car. I believe they truly are honest and are out to do right by their customers.

Ro
Review №28

My girlfriend and I broke down in Missoula in the middle of our road trip back from college. Days from home we resorted to calling Honest Automotive for assistance. They were the nicest most caring people we have ever met! Josh, the owner, not only personally assisted us without an appointment but got us up and running in less than an hour! Every employee was genuine and nice and each one even took a few seconds to play with our dog and ask how we were doing today! Greatest service and experience we have ever had!

sh
Review №29

They were way too booked to help me, but Josh helped. This will be my mechanic, hopefully. Good energy.

Br
Review №30

Great service and quality work. I didn’t feel like they tried to run me around or cheat me out of extra money.

Cr
Review №31

Josh and his crew are simply top-notch. I was referred by a co-worker, and over the past 2 years, Honesty has replaced belts, brakes, and an alternator, and added many more miles to an aging Kia. Every call and visit has been consistently professional and efficient. They even have a off hours key-drop. I would and will continue to recommend Honesty to anyone looking for great mechanics and outstanding customer service!

Ke
Review №32

I arrived from the east coast and needed oil change. Without an appointment they took my car. Awesome kind staff. Thank you!

Ph
Review №33

I want to thank Honesty Automotive for all their hard work. I had to get work done on my 2007 Nissan, and they did an awesome job! I had the work done last summer and the car is running awesome! Josh, the owner, bent over backwards to take care of any problems. He would stay late just to make sure the problem I had with my vehicle was addressed and taken care of. I recommend Honesty Automotive to anyone who needs work done on their car! These guys are professional and will treat you right! Keep up the good work! Also, they are very reasonable with pricing.

Ry
Review №34

Gave me some valuable advice over the phone. Very friendly and helpful

El
Review №35

Took my daughters rig in heater wasn’t working. They gave me a quote and got us in ASAP. When Josh called they worked magic and were able to fix it for less than the quote! Josh was very helpful and friendly, he took care of my daughter and made this Mom rest easy knowing I have a reliable honest place that will take care of our needs! I HIGHLY recommended this business!

Tr
Review №36

These guys will treat you right and their name pretty much sums it up. Josh and the team are great!

cr
Review №37

Great business, honest people. They have a new customer

Ch
Review №38

I brought in my 2000 Chevy Tahoe that would not crank when it got cold. I had taken it to two other repair shops that could not diagnose the issue. This crew was able to diagnose the problem quickly and had the repair done the next day! The were reasonable and did great work! I highly recommend them for your auto repair needs.

Ch
Review №39

I was traveling through Montana, and my check oil light came on. Josh and his crew were able to get me in right away, and were very professional and helpful.

Ch
Review №40

Reasonable and did a great job

Tr
Review №41

Josh has always done a great job for me and mine.

Ha
Review №42

Josh went above and beyond to ensure I had the best experience with a sticky situation after a new part failed on my vehicle. Each time I come to Honesty they do a wonderful job. They certainly live up to their name. I will continue going to them and continue referring friends to them. Thank you Josh for all your hard work!

An
Review №43

I barely made it over the divide as my truck was struggling. I stopped at honesty’s without an appt and one of the mechanics came out instantly. He fixed a sloppy transmission selector on the spot and explained to me that they were busy and recommended me to another shop that would be able to help with some other issues. They didn’t charge me for the work and now I have a parking gear and they made a great recommendation. Thanks guys!!!!

Sk
Review №44

Theyre good honest and friendly people here. Quality repairs! They wont disappoint!

Je
Review №45

Best service in town! This business honors its name.on a daily basis.I highly recommend Honesty for all your vehicle mechanical needs.They even do oil changes!

Ja
Review №46

I tow so many vehicles to honesty and I hear how happy they are with there experience. These guys are the real deal in auto repair!

ca
Review №47

We were visiting the area from Georgia, when the ball joint went out on our Jeep Liberty. Josh and his crew got us repaired within one day. It is good to know that there are trustworthy repair shops that arent going to take advantage of a traveler in need. I wish I could find this kind of service in Georgia.

Sh
Review №48

People struggle for whatever reason. And the struggle I went throught with my GMC would do someone in. You probably dont understand how much I appreciate ALL of your help. I will be taking my car here from now on! Thanx again Josh.

Bo
Review №49

Truly the best and fairest place I have ever been. I recommend everyone I know And all my family to this place. So many good things to say about the work, prices and amazing service here. So glad I found this place.

be
Review №50

Please, Thank your team for getting us back on the road quickly! As usual quality work reasonable prices! We appreciate you guys.

De
Review №51

I was traveling through Missoula and had suspension problems, and called several shops not knowing who might be able to help me. Just when it seemed like no one could help, Josh and the folks at Honesty Automotive were there to save the day. Josh asked questions and was able to fit me in and do the work to perfection and for an incredibly reasonable price. He literally saved my summer vacation. Thank you Josh and team! Denny H.

Ra
Review №52

Traveling from Alabama to Washington on a budget, when our belts went out. We were towed to this location after calling multiple stores, not only was this the only shop near by that was willing to change a belt-they did it with integrity and generosity. Literally the only mechanics Id trust in the country. Thank yall so much. ❤❤💋

Na
Review №53

My daughters car broke down during her road trip. Josh had me over a barrel! Im 500 miles away and to busy to go there myself to solve the problem. Josh treated me more than fair, even better than family. I cant say enough about how grateful I am. THANK YOU HONEST AUTO!Sincerely, grateful in Seattle

Ma
Review №54

Truly pleased. They didnt try to take advantage of me like most car places do since I am female. They did the work in an hour that the dealership had said would take 5 and a half hours . They did the work about $600 less than the dealership quote. Very happy. Will be using them for all my car needs.

Pa
Review №55

Awesome communication about getting our truck looked at in a short period of time

Ch
Review №56

Awesome must see!! Best to see before Sept because the water is lower in Sept

Jo
Review №57

Great shop. In from out of town and they got our family in right away!

Er
Review №58

Josh is one of the best car guys we have worked with period. Transparent pricing, no hidden or mysterious fees, easy to work with scheduling wise and just overall a pleasure to do so business with. We won’t take our cars to anyone else in Missoula.

K
Review №59

Josh at Honesty Automotive took great care of our CRV. He fixed it quickly and let us know what was a priority to fix and what could wait. His rates are super competitive, the lowest we have found. We will be bringing all of our cars back!

Jo
Review №60

I have been taking my vehicles to Honesty Automotive for as long as they have been in existence, and I have nothing but great words about them. I send everyone I know their way... I have come to know the owners well, and several of the workers, and they are all people of very high integrity (which often is not this case in the automotive business arena). I can assure you that you will never be upsold, ripped off or mistreated. Their fees are as great as you will find anywhere, for quality that is truly second to none. The only down side for me is the location, but the value and quality of the service is well worth that minor hassle. The name says it all with Honest Automotive! Thank you for your great years of service to us, and our fleet of used cars looks forward to many more!

Ma
Review №61

They treat me very well

Do
Review №62

Great service and reasonable rates!!! Thank you Josh, Jason and Eli.... 🤩

Da
Review №63

Had AC problems on our way though town, Josh got us right on and back on our way with cold air, A+ customer service and pricing, I would highly recommend!

Ja
Review №64

While traveling west through Montana, we were experiencing low voltage problems with our truck battery. Two of our sons own NAPA stores in other states so we found one in Missoula that gave us a discount on the purchase of a new alternator. When we asked about a shop to have it installed they told us the only one they knew of that would let you bring your own parts was Honesty Automotive. At our request he called them and they were able to get us in right away. They installed the new alternator and we were on the road again in an hour. Thanks Josh and crew for excellent service!

Ev
Review №65

I just completed some extensive repairs with these folks and they were patient and professional and did an outstanding job. They gave me a fair price, which was far lower than they could have charged and my only regret is not having more friends to recommend them to.

Li
Review №66

Wouldnt take our vehicles anywhere else!! Excellent customer service every time. Have never had any issues with the work quality, in the many years of Honesty Automotive, LLC service.

Ho
Review №67

So helpful to me - Im not mechanically inclined and was just driving through with a little overheating problem. Josh (I think that was his name) was so kind. I normally feel talked down to in mechanic shops, but not here. I cant say enough nice things about this place and the people working here!

Er
Review №68

Super nice folks; I was visiting from out of town and my truck had burned a plug wire or two on the drive over. They squeezed me in and got me fixed up with new wires, and the final price was even a bit less than the estimate I approved. We all know how it can feel to need automotive service on short notice in an unfamiliar city... I can highly recommend Josh and his crew if you need vehicle service in Missoula!

Da
Review №69

I was in town for a short visit and leaving 2 days later on a Sunday when the car starting acting up. It was short notice and even though he was very busy, Josh took time to throughly look at my car and get me down the road again. He was very courteous the entire time. I would highly recommend him.

To
Review №70

Awesome

Kr
Review №71

Ive struggled in the past finding people to work on my Suzuki in the Missoula area, but I think Ive FINALLY found my shop, and what a great place it is!I had a very nasty rock put a crack in my oil pan, and desperately needed a repair as quickly as possible since I was limping around on a patched oil pan, which made me nervous. From the moment I called I was impressed. When I asked if they worked on Suzukis, I received a definitive, Yes we do, and we work on many Japanese cars so were familiar with them.I told them what was going on, and not too long after I received a call back with a quote for the work, which was significantly lower than another place I had contacted who werent familiar with Suzukis.Honesty Automotive was able to get me in on a date that worked for me, and were kind enough to be honest with me to tell me I might need to be without my car for a day or two (thereby removing any surprises if the car needed to be there longer than a day).I was able to drop my car off after hours (which made it much more convenient), and the next day about halfway through the day I received a call saying my car was done (early!), and that it hadnt taken them as long as they had thought so my final cost would actually be lower than their quote (awesome!).I should also mention I brought in my own new oil pan, and at the last minute added a skid plate I also brought in (which they didnt have any issue with me doing), and still the final cost was under their original quote.They were courteous, friendly, speedy, didnt make me feel stupid or talk down to me as a woman, and they absolutely live up to their name. Im incredibly impressed with them, and am only bummed out I havent taken my car to them sooner. Knock on wood my car doesnt need more repair work, but if it does, Ill definitely be a return customer. Thank you again for your help and your good work! My little car is now happy to ramble over rocky roads again. :)

Je
Review №72

Honesty is in the name, and it stands true. I have had a 2 things repaired at H.A on my Land Rover: My rear suspension went out, and they were able to replace it, and I had a pretty bad coolant leak that is almost entirely fixed (small stubborn leak, nothing major).Hardly anyone in Missoula works on Land Rovers, I shouldve done more research on my vehicle before buying it, but my lesson has been learned.. I am very grateful for Josh and his crew, being able to fix what they can, and being HONEST in telling me if they cant. So far Ive been lucky and theyve been able to repair everything Ive needed repaired, and for a decent price!Ive already recommended H.A to a few people, theyre trustworthy, dependable, hard working, and actually care about their customers. Thank you to everyone at H.A!

Wa
Review №73

I think the shop does good work, my issue however is when I called they stated they would need to look at my car and give me an estimate . So I dropped my car off before work and when I picked it up after work Josh went over the estimate with me and told me my charges so far were 49.18. I was not informed there was a cost for the estimate and I am sure my face showed my surprise. Josh told me if I went for his estimate he would deduct the fee for the estimate so that mad me feel better . I had them fix my car and when I went to get it he told me the price which was approx $3 less than the estimate so I asked did you take of the 49.18 and he said yes.... I had an appointment to go to so paid and left. When I got home I looked at my quote and it did not sit well with me so I called Josh the next morning and he stated I took it off the top...I believe they mean well but my pocket book is pretty tight and so I truly thought my bill was going to be closer to 430 not 480 since I already paid 49.I had other quotes that were within a couple of bucks of his quote but they did charge for the estimate... so lesson learned and I am out 49.18.

Em
Review №74

I wont take my car anywhere else! Honesty Automotive is a reliable and honest business that doesnt take advantage of their customers.

Ch
Review №75

The team at Honesty Auto is top notch, true to their name and fast. Thanks for saving me a lot of time and money!

Av
Review №76

They do what their name means if they cant fix the problem the first time they wont stop until its done right... Great repair shop

La
Review №77

Great honest people.

Ro
Review №78

These guys do the job right the first time at affordable prices great crew really in demand but they worked me right in their schedule thanks Josh and honesty Automotive

Bo
Review №79

Had a great experience here, and would recommend it.

Ro
Review №80

They live up to their name. Incredible service and a pleasure to work with!

Ro
Review №81

Best place too get your vehicle fixed

Wi
Review №82

They did a great job at a really great price!

Ka
Review №83

Incredibly fast and friendly service!

Ma
Review №84

They go above and beyond there name!!

An
Review №85

Great work!

Ja
Review №86

True to their name!! You can trust them and their pricing is consistantly fair! Thanks Josh & team!

Br
Review №87

I trust these guys.

Information
58 Photos
87 Comments
4.9 Rating
  • Address:4053 Whippoorwill Dr, Missoula, MT 59808, United States
  • Site:http://honestyautomotivellc.com/
  • Phone:+1 406-829-8000
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Small engine repair service
  • Truck repair shop
  • Vehicle inspection
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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