Toyotas Only had done my vehicle service for years and I was very happy with their service. However, I took my Highlander in for an oil change and asked them to look at popping a door molding panel that had fallen off the rear passenger door back on to the door. The piece was in the back of my car. When I came back, the front passenger door molding had been removed and was in the back of my car and the rear molding was nowhere to be found. When I asked where the molding was, they said they had never seen it and that I never had it, which was simply untrue. What he had written down in his notes was literally pop rear passenger door panel back on. I called back to ask if the piece ever turned up and they said it was never there, talking over me the whole time, arguing with me and saying that it was never there. Now I have to purchase a $300 molding piece to replace the one that disappeared, and they offered absolutely no help in finding the replacement piece or trying to help with this situation. Their customer service amounts to calling me a liar. I will never use their service again.
Been going to Master Tech for all my work on my Camry and their service is great every time and I also commend the front desk guy Will who has excellent customer service and makes everything easier. If you need any work done on your Toyota this is the place to go!Also saved my butt by letting me know about a warranty deal for my creaking sunroof which saved me a ton of money on getting fixed.
A motivating factor to continue to own a Toyota. Will is incredible at explaining what they find, and always make you feel appreciated.
TLDR: After 5+ years of going here, they do honest and trustworthy work for both my vehicles I have taken.They called and were curious about my personal health after not visiting in some time (after a nasty tbone accident of my primary vehicle) and when I brought my new vehicle in they did precheck and still help on certain maintenance.
MasterTech has always done solid work for me over the 20yrs Ive been driving Toyotas. They are trustworthy.
They seem more interested in taking care of Toyota owners and their vehicles than just turning a profit like the local Toyota dealer is .. just sayin
Ive been taking my 20-year old Corolla here for the last four years and will continue as long as I own a Toyota! Will always explains what my car needs and where it falls on the safety/comfort spectrum so I can decide what to prioritize, and he has had great advice about what to expect from my car and how to keep it in good shape. All the thumbs up.
Master Tech is the bomb! I can’t imagine trusting anyone else with my Toyota. They’ve been working on my Tacoma since 2012. Honest, down-to-earth folks, that always have your best interest in mind. Seriously I can’t imagine taking my truck anywhere else. These guys probably have more business than they need but if you’re looking for a good Toyota mechanic look no further!!
Friendly and super knowledgeable
Awesome people, vary friendly and honest machanics saving me money.
Professional, honest, timely! Outstanding! Few words but very fitting! Thank you Will! Terry J. Burke
I was having issues starting my Corolla, so I looked these guys up and gave them a call. I dropped my car off Thursday afternoon and they had it back to me before Friday evening, despite being busy! There ended up being nothing wrong with my car, so they topped off the brake fluid and sent me on my way... free of charge. Excellent, honest staff that I would recommend to anyone. (with a Toyota) Will be coming back again!
Very knowledgeable and honest! Late model Toyotas are well loved here!
These guys go over and above!
They were so amazing and honest. They actually called my husband to offer way cheaper alternatives before they did any work.We had a transmission replaced. We will be going back.
Great to work with. Troubleshot and fixed complicated Prius brake issues other shops couldnt. Highly recommend!
These guys are always swamped for a reason! Great customer service and expertise. I’ll be going here exclusively with my old 4 runner.
Very helpful staff. I stopped in on a road trip with some issues. They very promptly took a look and got me lined out on what the issue was. Would highly recommend to any Toyota owner.
Jake and Will are awesome!!! So helpful and honest!
Very professional, helpful, and incredible pricing for the high quality of service. I just had my 14 Tacoma in for a 65k mile check up and an oil change, all for less than $40.00. Im sure this would have cost at least $120 at a dealership. Thanks Master Tech, you have a new customer for life!
Outstanding! I usually hesitate to take a vehicle in for repairs because every time I have I feel like Im getting ripped off. Not with Master Tech guys. Not only do these guys know there stuff, but they are supper helpful, friendly, professional and likely the most honest mechanics I have ever encountered. They just get things fixed, and dont try to sell you on something you dont really need. Even though its a three hour drive for us to get there, this is the only place Ill take my Toyota. Thanks for your service.
Good service and owners that aim to please, but the property is way too small for all the Toyota owners who use this Toyotas-only facility as a thrifty alternative to the lone Toyota dealership in town.
I have taken my 20 year old 4-Runner to them a few times. They always take the time to listen, get me in as soon as they can, and get the work done right the first time.Their per/hour cost is one of the lowest in town. Theyre upfront about cost. Most importantly theyre understanding that I can only take care of a few items on the list of older vehicle issues my rig has. They help me prioritize and keep in my budget.If you have a Toyota new or old and youre outside your warranty these are the guys to go to. From nearly at cost oil changes to transmission work this is the only shop you need for your Toy!
Professional and friendly place. They explained the issues with my vehicle and patiently answered a couple questions I had. I appreciate them letting me split up the repairs makes it easier to afford.
I had taken my old Camry in to several mechanics here, in Maine, and in Oregon and no one could figure out what was wrong with my car. These guys are the first ones who finally found the problem. Im a small blonde girl with limited car knowledge and they didnt try to take advantage of that like many mechanics do.
They take care of my 4-runner and make sure to check everything along the way to make sure she is running great! Fair prices. Would definitely recomend.
Happy customer for 15+ years. Great work, honest crew, good people.
Jake, Will, and the techs at Master Tech are the best in Missoula. They are always thorough, and fair. They will tell you everything that needs to be done to your vehicle, and what should be done now. I have had 2 different rigs into them several times over the last 6 years, and I have no complaints. If you have a Toyota, there is no other place to take it.
I called Master Tech after my Land Cruiser blew two coolant hoses. That vehicle is critical for me as a wildland firefighter, as Im a single resource who brings my own rig to fires.I spoke to Will, who immediately knew the problem I was describing and told me how much it would cost to replace the hose -- and because its a known recurring problem with Land Cruisers, they have a policy of replacing it with an aerospace-grade silicone hose.I was sent on assignment the day I had the vehicle towed, and they absolutely bent over backwards to help me: I paid over the phone, and they worked with me to have someone go by and pick it up.Everyone that I dealt with was friendly, knowledgeable, professional, and a good listener.This was my first time dealing with this shop, and they have made a customer for life.
They did awesome work on our car. They were $300 cheaper than Toyota, $200 cheaper than Midas, and worth every penny. I look forward to using them again!
I have to give them a shout out. I have a 20 year old T-100 with erratic cruise control. I had my doubts that it could be fixed easily because a lot of systems are involved. They fixed it perfectly on the first try for exactly what they quoted me. It works like new. Nailed it!
I have been to Mastertech for ALL of my auto-related needs for the last 5 years, and they are fantastic. Jake and Will are very honest and have never tried to take advantage of my lack of car-related knowledge. They have always made an effort to take care of my vehicle even if they are backed up and busy - they have gone above and beyond what is required. Id recommend Mastertech to any Toyota owner because they are so knowledgeable and a pleasure to work with. Thanks, Mastertech!
They were very helpful, efficient and honest in addressing my repair.
The repair specialists at Master Technician display the rare combination of competence and honesty that can be hard to find in the repair business. I had estimates from other repair shops that a repair job on my Toyota might easily cost $100 to $200. I took my car to Master Tech and thay found the problem and fixed it for $10!!! When was the last time you walked out of a repair shop with a repair bill for $10? Obviously they cannot solve all your car woes for $10, but the fact that they were able to diagnose my Toyota problem and fix it so expeditiously without padding the bill speaks highly of their expertise and integrity.
Great Tecs, fast service & they check with the customer before doing anything extra or unexpected.
I wont ever go anywhere else for my Toyota! Theyre so kind, helpful, and good at their job.
Very great people that stand behind their work and will take care of you and your rig!
Master Tech has taken great care of my car since 2004. I have found them to be honest, fairly priced, and extremely competent. I highly recommend them to other Toyota owners.
They helped use with a diagnosis on the phone that got the car going again. After that even thought they dont have any openings to work on the car they said that they could do a diagnosis so that we know what our options are going forward. Great customer service.
Excellent service and fair price.
They definitely know Toyotas! Trust them with my old Land Cruiser.
A Toyota owners must know for specialized automotive repair. General maintenance also available. Love these guys.
My family has used Mastertech for years. If theres a problem the owner will make it right.
I was in a time crunch with my work truck and these guys squeezed me in on a day when they were pretty busy. They quickly fixed a problem with my vehicle that had been mis-diagnosed by two other mechanics in town. I will be going back and will highly recommend Master Tech from now on.
Excellent and friendly service! I was told they were busy but would look at my car as soon as possible, I got a call the next day that my car was ready. I would highly recommend them for any Toyota owner!
The best. They maintain and fix my truck, and save me money on unnecessary repairs/maintenance. Couldnt be happier with a mechanic.
The only place I take my Toyotas. I have friends and family who schedule maintenance for when they visit.
The final bill was 10% under the estimate, the repairs were done in a day and my truck runs great! Quality work.
Amazing, friendly service. Much less expensive than Ive experienced elsewhere, too.
Just got my barely running lexus back from them and they fixed it quickly and cheaply. only cost 91 dollars and now my car runs great. I would highly recommend them for your toyota and lexus vehicles.
Wow! Just amazing customer service and excellent knowledge in Toyotas. I will for sure be going back.
Master tech are highly professional, done right the first time!
The only place for Toyotas, is Toyotas only
Best of the best . 5 stars !!!
Knowledgeable and very competent
They know Toyotas.
Excellent and knowledgeble!
The only mechanics I have ever trusted.
Thanks Will.
The best