Making it happen...... 49 in a few months...LIFE IS WHAT YOU MAKE IT...

Great location! Spacious gym floor with a lot of different machines and free weights to use. The staff is top notch and always willing to help with any problems I’ve encountered!

Great location! The staff is top notch!

The gym itself is clean, great equipment, and has great staff. However, the bathrooms and water fountains could be much cleaner. Generally speaking the mens bathroom is gross. People need to learn how to sadly go #2 in a public space without getting #2 everywhere including the walls and floor. Lastly, I would add some air fresheners in the bathrooms.

Planet Fitness is so awesome! The studio and instructors are fantastic! If youre looking for a clean, fun, uplifting workout space and community... join today! There is such a great variety of different classes to choose from, youll love it!

Started coming here because its affordable, and it has been great! The staff is so kind and helpful. Makes the 5 am alarms worth it 😅

I saw about two people wear a mask in the entire gym. Made me feel very unsafe. Especially when you work out you are breathing heavily. I promptly canceled my membership.

The girl who works in the weekday mornings is always talking on her phone with air pods when I come in. Once I was in the locker room after a workout and tried to utilize the mirror and she was sitting on the counter taking the stickers off, talking on her phone, I was obviously trying to use the mirror and said “excuse me” and she ignored me and continued sitting on the counter talking. Anytime I said goodbye she would barely look up. Never smiled. Poor girl. Canceled my membership, the staff has poor customer service.

I transferred to this planet fitness due to moving. The black card member area is a lot nicer than my previous one but the “employees wipe down the beds” for tanning and they do not put spray bottles in the rooms. Multiple times I have tanned the beds were still dirty. There are so many kinds of bacteria and skin conditions that you can develop from unclean tanning beds. This small change would be huge for the health of your customers. Please make this small change and allow customers to wipe down the beds themselves so they know it’s clean. A double clean is better than no clean.

Workers are hit or miss with friendliness but facility is always clean.

They don’t have a stretching area or any mats, there’s equipment there that no one uses but don’t have other types of equipment that I know from previous planet fitness gyms would be used a lot, the staff aren’t very friendly and I frequently see them without their masks on, my credit cards and ID also got stolen from the locker room so bring a lock because the trust system doesn’t work here. I’m giving it two stars because it’s cheap. I’m looking into going to other gyms though.

By far the best value Health Club around. This location still has that new club smell :-)! It is also stocked with the newest machines with Bluetooth and charging ports. I also have memberships to the YMCA, and LA Fitness and this club chain gives me more for less money per month than either of them for about $35 a month with no contract commitment! That fee includes stand up tanning, lay down tanning, massage chairs, aqua massage tables, red light therapy, and more all free! Also I almost forgot to mention free pizza the first Monday of the month!

Katie is rude and unprofessional. Definitely will be cancelling my membership along with 4 of my friends because of how she conducts herself when people workout together.I’ve been to plenty of other planet fitness’ and never had an issue with working out with others.

Obsessed with their black card membership! I never workout at planet fitness. I literally walk in around 7:30/8:00pm, get a few massages and leave! Best self care ever! Highly recommend!

I love this place! Lots of workout equipment. The crowd that comes in isn’t annoying. The employees are all very kind and helpful. The hydro massage chairs freekin rock. Black card is definitely worth it

I got robbed in the parking lot, but I still gave 5 stars cause I got swol asl working out here.

Everyone here is really nice especially Doug. The equipment is always clean.

During this COVID, they maintain the gym well. Sanitizing the equipment, cleaning the gym every now and then. Great

Always clean, staff is always attentive, professional and kind. Awesome tanning beds!

The gym is smaller than many other locations but consistently clean gym and friendly atmosphere / staff.

I have enrolled for membership and canceled before the deadline and still, there is an amount charged on my account and even I cannot use that account back in another state. I simply paid $41 bucks per annual membership and if I want to use need to signup as a new member and pay all the extra charges. It was the worst service I ever had and never going to use the planet fitness. I dont recommend this location at all. If possible please avoid and you dont get any help if needed.

Accidentally left my phone at the gym, called in from work and Fernando answered with thats your responsibility and hung up. I was just calling to see if they had seen my phone or can keep an eye out for it while I drive back there from work (30mins). 1-star for Fernando, 4 star for the club.

Its planet fitness...dont go here for gains, go here to say you worked out then go home and come back in a few weeks to repeat

Nice gym, pretty clean. However, the staff are absolutely horrible. I stopped in to cancel my membership, and the two staff at the desk ignored me for about ten minutes while they finished up their conversation. When one guy finally came over to assist me, he was very rude and unprofessional. I signed the paperwork to cancel my membership and the guy told me I was all set.The next month I noticed I was still getting charged. Went in again to receive the same treatment and signed the papers again. Finally the third month after I canceled I called the gym to see why I have canceled twice but continued to get charged. The team member gave me an email address for the “higher up’s” to decide if I should get my money back or not. It took a day or so for the “higher ups “ to get back to me, and they declined my refund because they didn’t have any paper work on file even though I signed twice!!! They also told me that I never checked into the gym for a few months....obviously I didn’t since I thought my membership was Canceled TWICE!! Some of their team members are useless when it comes to customer service or CANCELING A SUBSCRIPTION! Would not recommend this gym to anyone for the simple reason that they don’t care about their members!

Good staff, good equipment

My home location. Nice and clean. Love the staff. Very welcoming and laid back. I hope they get the extra large yoga balls soon!! I will keep coming back. Hope they get more fitness training classes/trainers soon. I have to go to Crystal to get classes. The spa is really nice after a workout and employees are friendly and helpful.

Save your time and money. Ive been trying to suspend or cancel my membership and have not been able to get in touch with anyone at this gym to facilitate that. The phone line just gives a busy signal. If you call the corporate customer service number, it takes you to an automated recording that lets you pick from one of many options, all of which pretty much say not our problem! and it hangs up.

Overall they are great with customer service and cleaning, however the bathrooms need to be checked frequently for enough toilet papers.

Overall nice quiet gym. The workers and people of the gym are courteous, nice and polite. The gym is kept clean.

Best pf Ive been to in the cities. The lighting is great, the machines are in excellent condition, and the clientele are into the whole scene. Worth the drive from DT mpls.

Good price. clean environment.

Its clean, and the best part of planet fitness is I dont have to struggle with huge crowds. I do wish I had squat racks though.

Brand new facility with state of the art equipment and attentive and friendly staff.

This is a great gym with great equipment and great staff. My interaction with the Manager, Austin, was nothing less than a 5-star experience. So grateful for Austin and his great team at this location.Do yourself a favor and become a member at this location now!!!!

Great gym! wish they had both hydromassage working. super nice staff!

Great service, friendly staff, and very clean! :)

Been working out here for a month. Very happy with the experience. I’m doing a set resistance training routine via an app and I have no issues. Staff is friendly and the massage chair and water massage are nice perks for the membership fee. I’m “in and out” and the no frills aspect works just fine for me.

Good clean comfortable gym. Friendly staff.

The place is super clean. There are not many people when I go in the morning so it is easy to social distance. Plenty of equipment. The barbell area is a little small and people are not good about cleaning them afterwards so use your best judgment before and after working in that area. Staff is polite but not overly engaged.

They should probably clean the bathrooms more often, seeing the same trash all over after a few days make me question if this is place I should be going

Requiring people to either submit a letter or walk in during a pandemic if they want to cancel is a gross practice. It was in your membership agreement is what they will tell you, but for most people, they didnt sign up when it was dangerous to be around people. Their mailing process is also a nightmare.Its clearly a tactic to try and milk more money out of people by making it inconvenient to cancel your membership. During normal years? Sure. Every gun does that. During a pandemic? Gross.

Love this place! Hendrick, the club manager is awesome. Always greets me when I walk in and out the door. He genuinely cares and gets to know the members. He provides excellent and detailed tours of the gym. This location is clean, easy access and the machines are always in working condition. Not sure why anyone would pay more for the other gyms. The atmosphere is great! You dont feel intimidated by others while working out.

Finally got ahold of someone to try to cancel my membership, after they automatically unfroze my account (that bit of info was conveniently buried in the 18th paragraph of an email) to let me know that even though they took my money in under 2 minutes on their website, I have to carve out an hour of my day to drive to the local gym and close my account in person, OR drive to the post office to send a letter using certified mail. What a joke.

The management is a joke here! All the way up! I called and asked about cancelling my membership and they told me to come in anytime before my next billing cycle and I did. Well, they are still charging me for the next month! And 4 days later they are closing due to covid! They did this to me the first time, when they charged me a month then closed due to covid. Never got my money back, had to pay the annual membership fee, and they closed for 5 months. Now I cancel and they close and they STILL KEEP MY MONEY! Unfortunately due to covid I cannot afford it any longer, I am a single mother of 3 teenage sons. This month I had to choose between the gym or my electric bill. Well my electric bill isnt paid because planet fitness just had to have that $50!!! I have called talked to manager, e-mailed a couple times trying to talk to district supervisor or ANYONE, but I am being ignored. I am extremely upset by how they are treating me and my kids on this issue at this time! I guess $50 is more important to them then my kids having electricity. Real nice!

Great. Friendly. Clean.

Love it. Good equipment, lots of machines, clean, and super helpful staff. Great value!

Wonderful staff, clean equipment.

Wonderful atmosphere and the staff is great and very helpful! Great place to workout very clean and covid19 social distancing in place.

It was my first time at Planet Fitness today - and definitely not my last! This location is great! Everything was so clean, organized and I easily was able to find a machine. But the best part was the staff! Scott, the Asst. Manager, was super helpful and personable. He was greeting people, cleaning the back rooms AND had time to help me enroll my membership. So excited to make this my home gym!

Clean, friendly, 24 hours, and clubs everywhere. Having had memberships through snap fitness, LA fitness, and lifetime fitness this is easily the winner so far. Price is phenomenal as well. Only downside is there are no squat racks only Smith machines which don’t give you free motion which can cause injury, barbells stop at 60lbs, and dumbbells stop at 75lbs.

Location is pretty great. Hours even better. price wonderful. I dont like the annual price!. why should i pay for upgrades?!! unless theyre upgrades that I asked for such as for mirrors! one needs to be able to see their form.In fact i had another member say this to me when i was there yesterday. aside from what i just mentioned gym is clean doesnt smell like a mans locker room. staff for the most part are pretty friendly and welcoming.

Nice!

The staff is amazing, gym is very clean and has new equipments. I was a member at LA fitness across the street before joining planet fitness, I am so happy I transferred over. My husband and I pay 20 dollars for both membership, and were absolutely happy with everything thus far.

Love the atmosphere! Great employees who really seem to love their jobs. Plenty of help when I ask, and do I even need to mention the hydro-massage or massage chairs?! Great way to relax after a workout! Easy to sign up, and easy to get started. Definitely recommend!

Was in yesterday afternoon. People standing around by the front desk talking with no masks on. These weren’t employees but there were no employees around to say anything. 3 TVs had Fox News on and when I asked if they could turn one on to CNN they just turned off all the TVs with news on. Not sure what this was all about but I questioned how long I’ll keep my membership

It’s an awesome gym and the staff are friendly. Thanks

Black card membership is what u need. They have hydro massage beds, massage chairs, tan booths and the service is great.

The first thing I noticed is how clean this place is, including the locker room! It has plenty of equipment. Im always able to find something to use even during the busiest times. The staff has always been friendly and Im always greated when I come in and when I leave. Highly recommend this gym!

I love Planet Fitness! They are open 24 hours a day, very friendly and helpful staff, and less than 2 miles from where I live. Best of all you can join and only pay $10 per month. The facilities are always clean and there are so many machines to choose from for your workout! Planet Fitness, YOU ROCK!

Very clean gym, equipment is readily available and people are good about cleaning after themselves. This gym may not be the best fit for people looking to do competitive bodybuilding but it is more than suitable for 80 percent of people just looking to stay fit. Dumbells go up to 70 pounds so theres more than enough weight to meet your weightlifting needs. If you feel that 70 isnt enough then Id like to invite you to get real.

I love this gym. Im just getting back into the swing of working out again. I was nervous about starting over again. My experience has been amazing. The entire staff is so friendly, they make me feel at home. The entire facility is neat and clean. I live 45 minutes away and Id rather come here than the 2 gyms right in my town less than 5 minutes away.

The staff at the Hopkins location is very friendly and outgoing! The gym is very clean and well maintained. I’ve gone at various times of the day and am always able to get on the machines and weights without having to wait. I’ve been very impressed with this new location! Very excited to have it close by my home!

Former member of several crossfit gyms, lifetime etc. and I think this place does an amazing job. Very clean, staff is even more friendly than any other places Ive seen, and the benefits/perks and variety is great. Love it.

Planet Fitness in Minnetonka is awesome! Beautiful environment and great space. Excellent gym equipment. The shower and bathroom area are clean. I havent try to go into the sauna, tanning bed area yet. The hours are great too. Nice and professional staff. Way better than LA Fitness for a small size gym. The gym feels like they focus on peoples health and well being. I would recommend this gym to anyone out there. You cant beat the monthly fee. Its great.

Ive belonged to many gyms over the years. I have to say this is the nicest and cleanest. The team members are constantly on the floor either signing up new members or cleaning the gym. All the staff are so nice.They acknowledge you when you come in with a smile and a hello and you can tell that theyre sincere. Ive never seen any of them on their cell phones like Ive seen in so many other clubs. I feel that Planet Fitness will continue to do very well...way to go with a beautiful new club.

Love it!

This is by far the best Planet Fitness I’ve been to. I travel for living and have the pleasure of experiencing this gym in varies areas. The employees were extremely friendly and the whole gym was very well put together. The cardio machines work so smoothly and the tanning bed was incredible 😍 There was soothing music and the hydro massage was exactly what I needed. Thank you so much 🙏🏻 You guys literally make my life so much easier by having so many locations. Much love!

Very clean and they keep the equipment in good working order. The staff is warm and wonderful with a greeting when you enter and salutations when you leave so this big chain feels like a nice hometown fitness center. The people who work out come in all different ages, shapes, sizes, and friendly. No negative looks and I pay attention because I am not the most fit but enjoy working out at the gym without the judging. Well done Minnetonka Planet Fitness.

I Love this place.....

I have been coming to this gym for a almost a year now. I love the staff both welcoming and helpful! I would feel weird going to any different gym! Henrich, Matt, Emily and Scott are always attentive just to name a few!

My boyfriend and I have been going here nearly everyday for almost a month now and I can honestly say that each time I enter this gym I am very warmly-welcomed by staff. They are always eager to help answer any questions or help with anything I may need. The gym is very clean and the atmosphere brings a very upbeat, happy, energetic vibe, that keeps me coming back on a day to day basis. I HIGHLY recommend this gym over all the other gyms I have been to. Can’t beat the price for the high quality services available here.

Been going to other locations and moved closer to the area so now I come to this one. the staff are nice and actually greet you. one of the staff at the front desk even remembered my name! this facility is also nicer than others being it’s brand new. definitely happy I switched to this location!

Awesome gym! Friendly staff. Up to date equipment. Big and clean space. Black card spa is separated from the gym, which is awesome. Fitness classes are usually Mon to Fri and the person who leads them is very friendly and helpful.

I love this gym. The staff is very friendly and the people that work out there are generally good about helping to clean the exercise machines and are considerate and kind to others.Two months ago I left the above review. Since then new management has taken over and they are scrimping on the cleaning solution and the friendliness of the staff is of great concern. You used to get a hello and a have a good day/night. Now you are lucky for a hello enjoy your workout. As a result I have removed two stars. I do appreciate they are allowing only black card members in the black card room. Suggestion for the free pizza day use Pappa Johns that is right next to you. They may be higher in price but they are your local pizza shop.

Planet Fitness has more equipment than I anticipated including TRX straps, medicine balls, bands and rubber cords as well as a variety of machines and weight stations. Club is very clean, locker rooms are well designed and comfortable and staff is very friendly. A bargain for your dollars.

Nice new and clean. Ive been a PF member for three years in another state and their standards are fairly consistent. I do like the brand new hardware. And its very convenient to my home.

I have only been a member of this gym for a week, and the always staffed gym has not only been a great place to workout AND relax, but Ive also received spectacular customer service from everyone, especially Anthony!!!!! He did such a great job answering my questions and greeting me and helping me out with anything I needed. Fantastic gym!!!!! 😊

Staff is very friendly, and the location is very clean and well-maintained. Ample availability of machines, I have never had to wait to use anything, and they have lots of televisions. And you cant beat the price, Ive paid 3x as much per month for facilities not half as new and well-kept. For what it is, its pretty great.

Loving this new location! Great layout, much more functional than others in the Minni metro. I’ve been a PF member for 15+ years in now 3 different states! Gets better every time!

So far Ive been really happy with my membership here. Im always able to use the equipment that I want - plus they clearly explain how to use everything which is important for a workout novice like me! I really like the 30 minute circuit they have too.

This planet fitness location in Minnetonka is amazing!! Both Chris and Matt helped with monitoring the 30 minute work out area!! It’s so nice not waiting for a machine since this specific workout area is regulated by a timer on the wall —and everyone moves on red and starts again on green. It makes it easy and efficient for time ..and stress free. Thank you Chris and Matt!!!!

Great atmosphere! Gym is very clean and the staff is welcoming and helpful as well. There was an issue with a machine and the staff worked to resolve the problem with no hesitation. Keep it up!!

Friendly staff and super clean equipment! Im always greeted by a smile at the front; everyone is positive and welcoming. It makes working out that much easier and comfortable.

I’ve never been a member at Planet Fitness until this one opened up, and I am so happy I made the switch! This gym is great! The staff are wonderful and I always feel so welcomed when I walk in and when I leave. The facility and equipment are so clean and well taken care of as well!

Water Dispenser Has Been FIXED!

This one was rather dirty...staff sitting around doing nothing.

Very nice and clean gym. Friendly staff, and nice equipment. I recommend them highly.

Clean. Nice helpful employees. Large number of treadmills and elliptical machines.

This location is AMAZING!!! They have tons of equipment. They have multiples of a lot of the weight machines so you never have to wait, which I love. The staff is incredibly friendly and easily approachable. The judgement free zone motto is absolutely accurate. It is always clean and well ventilated which is appreciated. All this for only $10 is a steal.

I have been to many fitness centers over the years and I must commend the staff at this location. Always happy, very customer service friendly, and so helpful with not only lifting options but also with any questions I have had. Christopher, a very knowledgeable and friendly employee has always been extremely accommodating as well as Anthony who also has energy for us all! Recommend this location for anyone looking for a great, laid back gym experience.

Love it there

I have been going to Planet Fitness in Mtka for about 4 weeks now and I really like it! Its super clean. Employees are pretty friendly. I would recommend this Planet Fitness to anyone.

Speaking for: Kevin, I was a fool for trusting Planet Fitness and they told me and my fiance, stating it would be only be $10/month. I was charged twice in one month, accruing unnecessary late fees. I was told that my annual membership was an additional $38.00. I paid for the first month and they charged me another $52.00 before the end of that month. I thought I was paying for both me and my fiance. But Planet Fitness personnel stated that that wasnt including my fiances charges, which was over $90 on her account still owed! Thats $165 total and I wasnt even in the club for LESS than 2 months! Definitely false advertisement! I am done with them and will contact the attorney generals office regarding this matter! Now I know why all the other members have given them one stars! I will never go back to Planet Fitness! They have failed me and deceived me!

Planet Fitness is always clean, never too busy and there are so many options for workouts with all of the space in this gym. The staff members are very friendly and always ready to offer help if you have questions. Anthony was there this evening and he was great, very welcoming and encouraging. 👍🏼

This was my first time visiting a Planet Fitness. Overall the place was nice. The equipment was new and clean, and the staff very helpful and friendly. The only issue was that I signed up for a free, one day trial, as I wanted to check things out. The info and barcode for the day pass was emailed to me, but then I still had to pay $10 for it once I went in. The free, one day pass was not so free. Other than that it was a great experience!

Excellent value and exceptionally warm and friendly staff. No waiting for equipment, no judging, no attitude and very clean all the time. I moved over from LA Fitness and am very happy that I did.

The environment is very welcoming and comfortable. Everyone that works here is very friendly and helpful with anything you need. I recommend this location to everyone I talk to about fitness.

This place seems like its fairly new and all the equipment is new. place is very clean compared to other PF locations. hasnt been busy enough where I couldnt get any equipment use.

Clean gym great employees but for a judgment free place they have an issue with bodybuilders

I love this gym! The staff is always welcoming and the trainers are super encouraging. I go to a few different PF gyms and this is one of my favorites!