My 2020 Nissan Altima starting shutting down on me say malfunction before the engine stopped. I called service and the young lady could care less. I explained that was my sole form of transportation and she insisted I take a 3 week appt time with no loaners available. I was already having a bad day her lack of concern made it worse. Once I made it there and requested a different car fearing malfunction in the future they wouldnt even talk to me ... these are the same people that treated me great while purchasing the vehicle!

Worst place to go..... customers service is the worst. Dont waste your time or money here.

Service was horrible. Not a single manager on duty to assistant with any customers. Parts and service will not help. At all will sit back and watch customers. Compliment about their vehicle nit being repaired . and pass negative feed back about them in front of other customers. Were are the service when you need it.

Premier Nissan service is definitely the place that I will not go with my car Ill trade it on something else before I go back to those liars. Brought my Nissan in for a recall over a week ago nothing has been done they tell me they are waiting on the part I called Nissan International they are all hook to the same computer system they have no order for parts from my vehicle at this dealership I talked to them and had them rush the order should be here Friday Im hoping to see someone repair it Friday Ive been renting a car for over a week now at the cost of $300 a week and they dont care anything about all of that theyre not working on my vehicle ever again

Service personnel are always receptive & accommodating yet the wait time for service (oil change only) can be 2-3 hours. Bring a book & pack lunch.

Great ppl an service

My truck was stalling and they kept it for almost for two months. I would call and it was almost imposible to talk to the service department. I had to visit the place a couple times and they mechanics are very rude. The only nice guy is the shop top mechanic.( old white guy with a beard)

Good service, delivered on time .

This is the best dealership

Aweful!!! If it werent for the cashier (an older lady) and the one mechanic that was nice...I would say throw the whole nissan away!!! Im a very patient and understanding person. But the customer service for maintenance was horrible. It started from the lady who does the scheduling. She was horrible and she did not do what she said. The communication was horrible. I love nissan cars. But that day they made me not wanted to purchase not another nissan.

To long I was there for almost 2 1/2 hours

Did not like the mask compliance at the dealership. The staff either did not wear properly or didnt wear at all. No one enforced customers to wear it either.

Im extremely satisfied with getting my car serviced at Nissan theyre thorough, efficient and professional the atmosphere is warm and friendly thanks you guys for taking such good care of my vehicle....

Thumbs down. At first,! Well I finally got my second key for my car. At first there was a problem but thanks to a very courteous and helpful Customer Service Rep. And a very nice CSR at Corp. Headquarters things came out all right. The problem was not the Dealer, but the key making business. All worked out in the end. Thanks Premier Nissan for a very nice vehicle and again thanks to the CSR there who helped me.

Knew would be edit! Try again to post. Paid for the maintenance of truck when I bought it. 2nd oil change dark and dont feel like synthetic oil its should be, but this time around they didnt take out the airdam bolts and throw them away. 1hr means closer to 2hrs, this probably wont get to post either! Sales personnel wonderful, service writers polite,something obviously goes wrong in the doing. Buy your car and go !

Nice people and good cars

Good service

Good service