Walker AC & Heating has been awesome over the last 14 years and I know they will continue to be awesome moving into the future.

Nice, fast work.I’m quite satisfied.

I live in a condo on an older property and it was a hassle finding someone who could look at our AC unit given that it is located pretty high. I tried several big name companies and they all said the same… I finally came across Walker Air and wow did they come through! Yubenal was my tech and he without hesitation climbed up 40 ft, told me was the issue was (which was completely different than what some other companies told me) fixed it and gave me some good tips. I would 100 % recommend them, if you’re lucky enough to get Yubenal try and ask for him, but I’m sure every other tech is as knowledgeable and professional like him. Keep up the great work!

Excellent service technician. Really knew what he was doing. He took every protective measure before entering our home, every time he came in the door. Highly recommend Walker Air. Over 10 years of service from this company in our current home and an additional 5 in our last house. Never a single issue to report. Our tech this trip out is was an Air Force Veteran and that professionalism was clearly noticeable.

Calvin was helpful, answered questions for me and made sure my system was ready for winter. Thanks, Calvin!

Our technician Robert Mosby was efficient at diagnosing our ac units issue. Robert explained everything to us in easy to understand terms and he answered every one of our questions.I called Walker air conditioning on Wednesday and was able to get an appointment quickly. The women in the office were friendly too.

I had a call from Walker ac 30 minutes ahead that the tech Richard was on his way and a text 15 min later that he would be here shortly. He was right on time. He checked the inside unit and the compressor outside. He solved the problem and if I had any more problems just to call. He was professional and friendly. I am very happy he arrived at the beginning of the appointment window. I will use their service again if needed. Their service fee was very reasonable. DM

Walker A/C has maintained our systems since we moved back to Dallas. Highly recommend them. Robert Mosby in particular was excellent. He gave thorough explanations of what was needed and provided options, then got our systems cooling great. Thanks Robert.

Robert Mosby was extremely professional, personable and just a truly wonderful human being. He immediately instilled confidence in us that our issue would be sorted out. We highly recommend him and Walker AC Service for their excellence.

I thought our A/C compressor was fried. I mean I was pretty sure, based on my own investigation, that it was going to be time to replace our aging system. I even told Juan what I had found, that I had used my ohmmeter on the two wires that go to the compressor, and it indicated that it was an open circuit. But that didn’t stop Juan from doing his own investigation. He figured out that the compressor had somehow gotten unplugged. There is actually a plug on the side of the compressor, down inside the condenser unit, and somehow it had come off! He reconnected it and it came back to life!Kudos to Juan for his honesty and doing his job well. He could have just agreed with me, and said “yep, it’s time for a new system”, but he didn’t. That’s what I like about Walker A/C and Heating. They have integrity, unlike some of the others out there.

Robert M did a great job. We were pleased with his professionalism. He answered all our questions and was very friendly. He was willing to help us figure out how we could save money.

I only trust Walker to check and service my unit. They are responsive, prompt and do professional work. They explain all their recommendations so you can evaluate what you need to do and what could wait until next time.

Our service man, Robert, came out to our house and diagnosed our cooling problem quickly. Then he suggested a very cost effective plan of action to help reduce our costs immensely! I will recommend him to EVERYONE that asks for a great HVAC guy!

Quick response after hours on Friday. Really appreciated.

My Technician was Robert Mosby. He was professional and explained the problem, process and solutions clearly. He also offered advice on how to care for the unit going forward to prevent further issues. I will definitely use the services of Walker for my AC repairs again. They were referred to me by a neighbor I am very grateful, God Bless.

Robert Mosby was not only friendly but knowledgeable and SUPER HELPFUL. He was not annoyed by my questions but rather welcomed them. Hands down, the BEST experience Ive had with an HVAC person.

Angel came time and fixed the problem. I am so happy for coming the same day. Thank you

He was on time, friendly, explained what could be done and what could wait, and gave an estimate if I did decide to replace the AC in the future. I will definitely use them again.

Mark was great in analyzing the problems and explaining it in laymans terms. He is very knowledgable and patient ; personally, I dont want any other tech.

Very quality inspection of the issue with our downstairs unit- happy with the speed and thoroughness- thank you,

Very courteous, professional, and knowledgeable about a/c repair and recommend things I need to do as routine maintenance. I will definitely use y’all again. The technician was Robert mosby. Great customer service!!!!!!

Rob was very competent, capable and professional. He diagnosed that the unit needed refrigerant, found a leak and repaired it.

Great service. Robert did a great job. Definitely recommend Walker Air.

Robert was respectful, professional. Kept me informed throughout the process.

Very good service at a decent price.I have only used Walker air conditioner service for 16years.

We had an AC unit go out on a Saturday night. We have a service agreement with Walker AC. We called late Saturday and Angel was able to come Sunday morning. He was professional, polite and fast (finished in less than an hour). Thanks Walker AC.

On time, courteous…jumped right on in to take care of checking out the AC.

Calvin is very professional, and knowledgeable about his work. I truly appreciate his thorough inspection of our HVAC. He was kind and honest About things that I needed or did not needed to be done. I highly recommend Calvin with Walker air conditioning

Robert came out today & was SUPER professional & went the extra mile!! This company has installed two units for us now! OUTSTANDING!

Your service tech, Robert was prompt, did a thorough inspection and service of our system and explained what he did and gave me a suggestion on an add on product we may have installed soon.Glad we found you!

Fantastic service and very knowledgeable. Our service tech David was efficient and friendly. Did a great job.

Service tech was informative and very helpful. I’ve used Walker for years and have never had a bad experience.

I am changing my review due to the fact that Tuesday April 27, Mark was out at our house to fix our AC. He is the same tech that was out multiple times before. Mark gave us his number and told us to call if we had any more problems. Saturday May 1st AC goes out again. My husband calls Mark, Mark says he will call my husband back - no return call. My husband calls Walker AC. Husband is told someone will be out to our house today between 2 pm & 4 pm, probably closer to 4. I get a txt @ 1:41 pm from Walker AC that says a technician will be arriving at 2 pm. It’s now 7:30 pm and NO ONE has showed up. Husband calls Walker AC back and is told no one will be out today or tomorrow, we will have to call them back on Monday to see when someone can be out to fix our AC. MULTIPLE TIMES LAST YEAR - Same problem, same error codes the AC keeps throwing and the system shuts down!!! This is the worst customer service and attempts to fix our AC!! The repair last Tuesday didn’t even last a week. And let me add this AC unit was installed June 2018, we moved into the house the later part of the year, summer 2019 is when we started having this problem. It was supposed to be the latest and greatest smart system but it has been a nightmare!! We don’t know what else to do!!

Their technician Mark was excellent. He listened to my concerns and answered all my questions. Took his time and figured out the problem.Highly recommended...

Prompt and professional. Nice technician.

Excellent customer service, excellent employees service techs that are ALWAYS professional .9 years with this company and they havent failed me. That includes the weekends !!!!And it always goes out when you lease expects it.Bottom line ......I bought this heating and air conditioning unit 9 years ago with this company. They ALWAYS do what they say.

Mark was very pleasant and courteous. He worked long and hard to find a solution to our A/c problemWe will definitely use their services and request Mark!

AWESOME! I first used this company in the spring 2020 to service my A/C. Great service and the tech answered questions I had about the duct work in my older home. I scheduled the heating maintenance for later i the year then.I tried installing a thermostat myself and well lets just say it didnt go as I hoped. Since I knew I would be having my heating maintenance soon, I went ahead and called to schedule it and have them fix the issue I caused. Johnny was great!! Great communication and polite.Signed on for another year of maintenance service.

Very courteous, appt was not until the 16th due to being booked out till then but called and said they had availability and came out today which I was very great full. Needs parts so completion will be done before Friday. Thank you very much.

Walker always does good work. Angel took care of me. Very skilled, professional and courteous.

Walker Air did a great job on my new HVAC system - in all areas:- Bidding- Sales practices- Price-ServiceI wanted a high-end Trane or American Standard system to replace my old system. My brother used to be an HVAC contractor in DFW, and recommended I buy a system with a variable speed compressor, variable speed fan, and modulating flame furnace. I wasnt looking for one with the lowest operating costs, rather one with the highest comfort level.Walker bid exactly what I was looking for, while other contractors either tried to talk me out of the modulating furnace, or suggest other A/C brands. Cory followed up with me after putting together the bid, and answered all my questions. He reminded me of the way my brother used to do business – low pressure and knowledgeable. We emailed back and forth many times – which I appreciated.Walker was low bidder on the project.The install went well – the crew was professional...no issues.There was a hiccup with A/C after the install. The dome temperature sensor was faulty, which caused the system to think the compressor was running hot – shutting it down prematurely. Derek from Walker made the diagnosis, then consulted with Trane Technical Support to come up with a temporary fix while we wait for a replacement sensor. I was very impressed with Dereks skill.Im very pleased with Walker Air, and am convinced I chose the right HVAC company.

Worked with same technician for 10yrs. Easy to schedule service. Two thumbs up all the way

I dont know the names of the entire crew that replaced our A/C and Heating unit, but were very satisfied with work.

We have used Walker for years and appreciate them very much. They have put in two HVAC systems and done routine checks and maintenance on a regular basis. Their guys know their stuff and have never steered us wrong or tried to upsell us on anything. The office people are on the ball and over the last year or so, they have modernized their online presence, with easy options to confirm appointments and inform customers when a tech is enroute.

I cannot say enough good things about Walker Air. I have used them for years - both repairs and routine maintenance. I just moved to a new home and the company who installed the HVAC system wanted to charge me a fortune to replace my thermostat. Walker was nice enough to call and find out its covered under my warranty, picked up the part, and installed it within 36 hours of my call. Great customer service and nice technicians are really hard to come by these days! Walker does it right!

Our technician arrived on time and had no problem diagnosing our issue and repairing it. He also was able to suggest an alternative product that we decided to install instead of the Nest system that was incompatible with our HVAC. Excellent service and fairly priced.

Our family has used Walker for several years. Their service technician came out today and thoroughly checked out our HVAC. He explained to us in detail the condition and how our unit was performing. We thought there may be the possibility that the unit may need to be replaced. But it appears at this time we may get a few more years out of it. We appreciate Walker‘s honesty.

Nathan came to check on our heater since it was working and it was a great experience. Luckily it was an easy fix and he did a great job explaining everything.

AWSOME !!!!! I will continue to use Walker and would recommend them to everyone. Techs are very knowledgeable, informative, and friendly. Very professional. Their customer service personal are outstanding.

Walker AC&H was recommended to us by a family member. I called them out to diagnose our gas furnace because another company gave us a laundry list of stuff they said was wrong or about to go wrong. Turns out almost NONE of that was true and that part that was true is that our system just needs a good routine cleaning. Our tech took the time to explain and educate us about our furnace as well, very appreciated. Walker will be getting our future business.

Delivered and installed new filter, was not available yesterday when service was provided.

Chose Walker based on knowledge and Professionalism of Richard Walker. Was not disappointed. Installed two Trane systems with zoning and experience was excellent. Have had multiple maintenance visits since and each time the service has been excellent.

My AC unit started having a hard time cooling the house at the warmest part of the day. The first company I had look at the problem immediately told me the unit was unrepairable and had to be replace. When I spoke with Walker Air about getting a second estimate for a new system they immediately offered to come by and give me a second opinion on my existing unit. The tech, Mark, arrived right on time and quickly diagnosed the problem as a bad capacitor, not a failing unit. I really appreciated the honest and ethical service I received from Mark and the entire Walker team. When the day does come that I need a new AC unit I will be going to them for the replacement.

I am a rental. She has always used Walker. They are usually on time or early. Come in fix the problem. Always friendly and business.

My experience with Walker A/C has always been great so far. The ac/heat pump was installed a few years ago, and it still runs well. The technicians are always on time, knowledgeable, and they answer all questions I might have. My mom used their services YEARS ago, also.

Have used Walked for maintenance and problems. Always professional and solve the problem.

Awesome Company! On time, very professional and no issues after they leave. We purchased our unit from Walker and would not have any other company perform the maintenance.

We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Hearing. Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Hearing.

Craig and Cory provided a thorough review of our HVAC system in order to prepare a proposal for replacing/updating the system.

Calvin came and put in thermostat and ran new wire it worked when he left got up this morning box was on optimizing mode and coul not use heat or ac for over an hour and half my unit is only 6 months old from this company I will be calling Monday to see whats wrong now

Always prompt, professional, thoroughly explains any issues and efficient. Craig is the best!

Great experience. They came right out. Fixed the drain line and left the area cleaner than it was before. I will use again.

These guys were very helpful and persistent ln getting my heater fixed.

They are great to work with.

The technician arrived when he said that he would, and he was very courteous and professional.

We woke to no AC and called Walker Air conditioning before they opened up for business and promptly recieved a return call. I spoke with their office and explained our ac issues the had me scheduled for an early afternoon appointment the same day. They called when they were on the way and were there on time. The technician was friendly and polite and quickly assessed the AC system and explained everything to me before they made the repairs. The showed me the damage part and the replacement one and explained the warranty. They even took the time to explain the basic system maintenance needed to keep my unit up and running efficiently.ThanksThe Olsons

We have used Walker for years because the technicians who have serviced our properties have always been extremely competent, courteous and punctual. In fact, we have developed a personal relationship with the senior technician who has serviced our accounts for years, which says a lot for a service provider and its employees. Of equal importance, Walker’s prices are quite reasonable.

Couldn’t have asked for a better experience! He was awesome 👏! Give him a raise !!!

Yubenal diagnosed and repaired my heater in short order. thank you

I couldn’t have asked for a more professional, as well as understanding technician than Mark. The service received was Thanksgiving & Christmas rolled into one!! Definitely recommend!!

Angel at Walker was amazing. He showed up right on time, gave us an update on all of our systems and saved us money. He was very knowledgeable and your could tell he truly wanted to help! Was my 2nd experience with Walker. Walker is an amazing company and will use them going forward.Edward CrawfordHome Owner -University Park

Since our AC started having problems almost a year ago, we have gone through horrible experiences with four different AC companies...to the point of total cynicism about the industry as whole. I found out about Walker on the radio and from my initial conversation with Cory, I had a feeling these guys were different...I was right. Cory walked me through every step of the process, keeping his word at every turn. The installation team performed the installation with military professionalism. Then a couple of weeks later, the quality control team, lead by Derek and his new team member, Derrione came to the house and went through the entire system with a fine-tooth comb, making small adjustments to make sure everything running optimally...They were professional, courteous, and went above and beyond to make sure we were taken care of. To say the Walker Team has restored my faith on the existence of honest brokers in the industry is an understatement. Thank you guys!

Unstop ac drain

Many thanks to Walker A/C!My parents, who are in their 80’s, woke up to a hot house this Saturday morning in late June. My dad is mobile only with a walker/wheelchair so no a/c is not an option. My mom calls Walker A/C, they put my parents at the top of their list and came to the house within an hour. My mom appreciates Mark for his kind sincerity and explanation of the issue. He fixed the outside unit at a very reasonable Saturday price.With all the people/companies that try to take advantage of the elderly, it’s nice to know Walker A/C is not one of them.Great Job Mark!

Walker Air Conditioning is an exceptional company to deal with... from the staff to the management to the technicians... they are all very professional, accommodating, and honest. I’ve dealt with other AC companies in the past, including home warranty companies, and after working with Walker I won’t go anywhere else. Special shout out to Wes... he’s an amazing technician! Thank you Walker AC for taking care of us!

Great job. They spotted the problem with our return air vent and fixed it. Feels much better in here

Great service!!! Friendly family owned business. Service reasonably priced. Tech showed up on time and I did not have to wait all day for someone to show up.

He was prompt, affordable and explained the problem with ease and understanding

Technician was unable to perform the listed duties because of a gas line problem.

We used Walker in 2011 when we moved and needed new HVAC systems. They installed 2 units and did a great job. We have maintained an annual service contract and used them for any service repairs. They typically are able to get me on the schedule within a day or two.

These guys are great, I use them at least twice a year for annual maintenance. Love seeing the same faces year after year knowing that my house is taken care of by experienced officials. I always get a thorough explanation of what’s going on and what my options are. Very trustworthy company that I will continue to use.

Just had our first service check after new system installed end of last summer. Mark the tech, couldn’t have been any nicer or more thorough. Made a few minor adjustments and showed me a few tips to keep the house even more comfortable.Great upgrade, the new Trane system is much more comfortable, reliable and electricity bill is lower, and we kept the house cooler last summer than we ever did with the old system.All the folks at Walker have been excellent and pleasant to work with.

Weve used Walker for decades. We bought floor furnaces, a 10,000 btu window unit in the late 80s and early 90s then upgraded to central heat and ac in 2005. Any issues are dealt with and their specials always help me to stay within a budget. No need to shop around. Just call Walker.

UPDATED 7.3.21: Walker HVAC continues to provide great service and hire knowledgeable technicians who are sincere about helping vs selling! For my recent service, I requested my prior technician, Yubenal Mota, who further earned my trust with his honesty, sincerity, and going the extra mile with professionalism, timeliness, and most importantly, knowledge.PRIOR: I have been a loyal customer of Walker Air for several years. They earned my loyalty and TRUST after another company claimed that I needed to spend thousands on an HVAC repair. I sought a second and independent opinion from Walker who revealed that my issue had nothing to do with what the other company claimed. It was clear that the other company was attempting to take advantage of me. I spent a couple hundred with Walker-they saved me thousands from ripoff attempt. This is why I will only use Walker for my HVAC needs. Trust and integrity, and just great service!

Reliable straight forward and honest HVAC companies are not as common as you might think. Craig listened to my requirements and was obviously very well experienced in the business of HVAC repairs and maintenance. He serviced my heating system which is more than 15 years old. No hard sell for a new system or unnecessary repairs. Great service, when the time comes for a complete new install I will be asking this company for an estimate.

Always a great experience. Thanks.

I highly recommend this company.I had a brand new unit installed.It was a smooth process from start to finish and all the people that were involved in the process were very professional!5 star company and employees.Thank you!

First time to use Walker Air but they came highly recommended. They were professional, explained what they were doing to my AC & why, and their prices were very good. I’ll use them again and have already recommended them to friends.

We have used Walker Air Conditioning and Heating for years. The are very professional,honest and trustworthy. Mark, Calvin, Cory and all of the other technicians as well as Kathy, Christie and all of the office personal are GREAT. We have referred them to many neighbors, friends and family members because we know they will do a great job.

When things good well and turn out great on the 1st visit it is easy to write a positive review. When things dont go so well it is easy for people to write something not so positive. Sometimes things dont always go so well and problems come up. The reason Walker Air Conditioning and Heating is my go to company is because they want to get it right and will work with you and the problem to make it right. I applaud them and their staff for being this kind of company and I encourage you call them if you need A/C and or Heating services.

I had Walker Air Conditioning come out and check my unit. The office personnel got me scheduled the same day and got a technician out very quick. The technician was very professional, nice and knowledgeable about my system and what was going on with it. He had it working in no time.

Very good service

Mark and Yubenal were awesome. Did a great job. Highly recommend!

Walker HV/AC, installed our unit in 2017 after a house fire and they have been wonderful. We do our seasonal checks and they always are on time, effect and very helpful explaining what they do and what they find. Great company.

We bought our central heating and air system from Walker several years ago and have had them service the unit each spring and fall.The unit is super dependable and so is Walker Air. They are polite, responsive, punctual, and reasonably priced.

Walker AC has provided excellent service now, and for the many years we have used them. They are the best!

I just wanted to thank Walker Air Conditioning & Heating for the wonderful job they did repairing my ac. I had another company out 3 times and they could not seem to get the problem fixed. My sister said to call Walker and I did. The technician came out and fixed the issue (wiring) in just an hour and I have not had any more issues. I would recommend this company to any one of my friends or family. The office staff were very polite and accommodating. I called that morning and they sent a tech out just a few hours later. Thank you so much!

Great service and so helpful! I’m happy to have contacted the company and, highly, recommend them!

Walker Air has been a positive experience for me since they installed my high efficiency Trane HVAC system in 2012. Twice a year they service and maintain my equipment and settings. All service techs have been superb. Currently Mark J. Is doing the maintenance. I am satisfied with his excellent work and customer service. Kudos.

They diagnosed the situation correctly that another firm missed enabling us to get existing system working. Other folks said we needed new. We did not. Walker made it work.