Great company, customer service is courteous and professional. They arrive in the time frame given, so if you miss the knock/doorbell, the office will call you. Michael is the best! Patient and thorough with explaining everything going on with the unit and what is needed to repair or replace. Temperatures are rising and outside unit needed to be replaced as it was over 30yrs old. Michael diagnosed in the morning and unit was replaced and operational by 5pm. I highly recommend for the services and pricing.

If you need a good ac company I highly recommend Jason Air-Tex services...not only was he here within the hour he had me up and running within 30 minutes...and killed all my wasp nests while he was here just to be nice.

Did great work fixing my AC, and Michael (our tech that came out) was super Informative and patient while I asked him a ton of questions and asked for tips on maintaining my AC unit. Cleared out the ac condensation line, corrected an issue with my pvc to copper fitting, and the safety float switch, one month later - no issues. And thanks to his tips, I feel better prepared to keep my AC unit running with all the preventative measures he showed me.Great service all around - totally worth the cost!

PLEASE DO NOT HIRE THESE PEOPLE. HORRIBLE SERVICE.

We called Jasons Air Tex Services because our heater would not come on. They sent a tech over immediately to determine the problem. Unfortunately for us the furnace was cracked. Jason got us on the schedule and had it repaired in less than 3 days and we didnt have to suffer in the cold. They are honest, dependable, reliable and did an amazing job. No mess AT ALL. You cant even tell they were inside the house and they had to do this big job in the attic of a two story home. I would recommend them to anyone! They are respectful and care that you are stressed. Even the ladies in the office did everything they could to help us in a time where the temps dipped below freezing. If you have an AC or Heating issue... Jasons Air Tex Services in the place to call! You will not be dissatisfied. THEY ARE AMAZING

Jason’s Air-Tex is professional and prompt ! My A/C is blowing nice and cold install looks amazing . Installers were on time wore booties to keep my floors clean while installing they laid down a tarp so no damage was done to my floors while installing . I highly recommend this company and will use them again in the future . Thank you Jason’s Air-Tex .

I’m a customer with Total Protect Home Warranty and you usually accept bad service from their vendors But I did not. I received EXCELLENT service from Jadon’s Heating & Air. My heater went out on Sunday Dec 1, I called HOW company on Sunday and placed my order for service and I followed up with Jason’s H&A on Monday morning, Dec 2. They ( I think Ashley, thank you) said they would have a technician to arrive between 11 AM and 2 PM. They also promised a call 30 minutes before their arrival. I went to work and they did call 30 minutes ahead, thank you. Michael, a senior technician came out, checked the furnace, determined what was wrong. He said he would need to order the part and be back in one to two days. He went out to his truck and found out the parts location was only a few minutes away. He went and got the part and fixed my heater/furnace right away. I had heat in moments. Michael was EXTREMELY professional and did an OUTSTANDING job. If I ever need to use Jason’s H&A again I would love to work with Michael again. Thank you Michael and thank you Jason’s H&A. Very satisfied customer, MB Walker. Carrollton,TX.

Ive had a great experience with Jasons so far. But I had scheduled a preventative maintenance for the morning hours and they told me they could only do afternoon. Which was fine, so they scheduled me between 2p-5p. I was supposed to get a 30 minute call before they arrived. Its 4:50 and no one has called. I called to reschedule and the only time they can fit me in is 2 weeks from now.... Geez

Jasons replaced one of our ac units and did a great job. Moreover, this was through a home warranty policy and Jasons handled everything directly with the insurance company to get us a new unit versus a band aid repair. Scott came the first time and pushed for the replacement. James led the installation. Hard worker who knows his stuff. I highly recommend Jasons Air-Tex. Good, honest people.

Would recommend to anyone needing HVAC work. The technician was friendly, reliable and very knowkedgeable. Immediately diagnosed the issue and actually changed the part while raining. Dedicated and trustworthy staff of professionals

Got this Company through a Home Warranty Service. Maybe had I been a cash customer the experience would not have been horrible. Has ended up going to small claims court to recover damages and mistakes this owner would not take responsibility for.Update::: His Insurance is not the correct Insurance and he will not return my calls or inquiries. I guess maybe his wife Kristin can help since his license is not in his name anyway. Her Companies negligence has done over 50K worth of damage to our home. DONT USE THIS COMPANY!!!!

Jasons Air-Tex Services is reliable and supportive. I can always count on them for my a/c and heating needs! I was very impressed with Jason, who did a great job and was very helpful in explaining the problem. I would highly recommend this company, and especially since we need to support our neighborhood businesses. Great job and great service.

Jason did an amazing job! He quickly found the problem and was able to fix it in a timely manner. Will definitely use this service again for yearly maintenance.

Michael their senior tech was extremely knowledgeable thorough and professional! All in all a wonderful experience!

Earlier this year, we had to replace both air conditioning units and all ducts in our home. Obviously a stressful and expensive repair made easier due to Michael from Jason’s Air Tex.Michael and Devon spent about 2-3 hours determining where all of our ducts were located and taking accurate measurements to design our duct system. They also created a plan for the least invasive way to take out and replace our ducts. Our family would like to thank Michael and the other members of the repair team. Our new system is amazing and cools and heats the house wicked fast. Our family would also like to personally recognize Michael. He’s honest, hard-working, and meticulous in his work. Thank you Michael!

Thank you Jasons Air Tex for another Job well done . IF you need a reliable company you can trust I recommend this company every time . I am retired and I need a company I can rely on for fair and professional service . They fill that need for me . Ricky was my tech today, on time and very professional . Thanks again !

I would like to say that I was really impressed with Mike from Jasons Air-Tex. I had had two other techs come out and they were giving me outrageous quotes. But Mike was very honest and replace a part on my furnace. He got my heat going for my family and I really do appreciate that. He went above and beyond.

The service was great! Not only did they show up in a reasonable time, but I felt very comfortable with the worked done. The prices were affordable and I would recommend him.

Technician came today to fix an AC problem we were having. Our tech was Devin and he was punctual, polite and got the job done. We are pleased and will use again. Thanks.

I had a REALLY horrible experience with a company who came out and didnt fix my AC correctly. (Jay W Services out of Decatur, TX)Jasons Air came out following the prior companies service.They were on time, very kind and polite. Did a great job! I would highly recommend them and I would use them again!

James that covers Desoto area has fixed both of my a/c units. Both times he has handled the work in a timely manner. He gave me great advice on maintaining my unit. Based on my interactions with James I would definitely recommend this company. The only thing is both times took a few days before they could make it out but its a smaller company and this is a large metroplex so it wasnt too bad all things considered.

I have used Jasons Air Tex for the past few years. Jason and the technicians are very knowledgeable, honest and quick to repair the problem, and the office staff are very friendly. I highly recommend using Jasons Air Tex for all your HVAC needs.

These guys are Fantastic. Extremely punctional and great to work with. If you need AC service or installations, call these guys first.

Exceptional service!!! Called at 9:00 pm and Jason (owner) was at our house by 11:00 am the next day to repair our unit. Very professional and courteous.

I went through my home warranty company for repairs to my upstairs AC since it just wasnt cooling enough to meet the thermostat setting. They sent out Michael C, and he was very friendly and explained everything he needed to do. I did have to call them back to check after they installed a new fan motor and cleaned the coils, and when they returned they found that the Freon was a little overcharged. So they fixed it without a service call fee. I would recommend them. They seem to care about doing the right job.

These folks are awesome. They always take care of us.

I used their services per a recommendation and im happy i did. I have used their services twice. Their techs are always polite and knowledgeable. I had 2 techs working on my unit and they didnt stop until the job was done. Even though my emergency situation might have not seemed so urgent to others, i had a sick baby and needed services asap. They arrived before the time frame given. I was extremely thankful. They went straight to work and knew exactly what was going on with my unit without alot of useless troubleshooting. I would recommend them and continue to use them.

Very professional company Micheal was my technician. He was knowledgeable in his trade and represented his company well. Would do business again!

Jasons techs were very knowledgeable and always gave us several options. They even came out at 6pm to install a new unit when we had been without a.c. for 5 days due to an issue with our horrible property manager. They were our life saver. They will go above and beyond and do it with smiles and professionalism. The office staff were also very helpful and took care of us. Gave us honest answers and helped is work through our obsticles.

I just called Air-Tex. to get a service rate for repair.I will go ahead and note, that i work for a commercial HVAC company myself, and the only reason why im calling to outsource, is we are too busy and have no techs available for residential work. with that being said.I gave the lady on the phone the part number that i needed (since i know what is wrong with my system). which can be replaced with a generic blower 1/3 HP blower motor-doesnt need to be name brand. (anywhere from $75-$150 cost (i purchase items ALL DAY LONG and know the cost of things) and she told me it would cost $400+ (that is for a generic one - not even the name brand)!!! i would say thats price gouging...

Had a/c repaired via home warranty. First technician was extremely knowledgable. After determining the compressor was bad jasons worked out the details with the home warranty for repair. All said and done it was 2800 to replace a compressor with old r22 freon(which was marked up 100%). Then it got hot outside and the repaired unit would not keep up. When I called regarding the issue I got the typical excuses on how a/c units only cool 30 deg below ambient temp and how repaired units dont anyways work as well as they once did. Also was told to start another warranty claim. At that point i gave up on this company and my home warranty. I found a company that replaced the entire outside unit and inside unit 5 ton 14 sear with newer freon for 5700 installed. Durring the removal of my repaired unit it was brought to my attention that a 5 ton compressor was installed on a 4 ton system(maybe this is why the unit wouldnt keep up...i dont know).

Showed up in less than an hour and got it working quickly. Great service!

Fast friendly inexpensive... I called after hours and still got same day service, Coldwell banking couldnt get companies out for 2days and one call to Jasons AirTex and they made me a priority amazing HIGHLY Recommend

I have used Jasons Air-Tex and always have a great experience with them.

My home warranty sent them out and they replaced a capacitor on my AC unit and recharged the unit. Only for my AC to stop working which they later came out and come to find out they filled the unit with too much freon over-pressuring the system. Since then evrrytime my unit comes on it makes a loud clanking noise that can be heard from inside the house and extremely loudly outside. Notified them of this they told me it was nothing they could do just ridiculous.