I was needing a whole new System, I found this company on Google and liked the reviews and decided to give them a try, they were very professional and helpful. Showed up the day they said they would and finished the job in a day. Im happy with my new A/C system, my house is nice and cool! I highly recommend them for your A/C & heating needs.

First Off Im not a big reveiws guy. But I got give hector a shout out he is clutch. The first company that looked at Sent 4 different guys could not fix Hector showed up and fixed what they messed up in like 40 min. As of right now this company are number one and today hector called checked on his work I respect that. That total respect. Hector you are clutch and thank you for fixing it.

My home warranty company assigned Robert & Sons to look at my AC after the first company they assigned couldn’t fix the issue. I received a call the same day to schedule an appointment and they were able to get me in the next morning! I’ve used home warranty for years and struggle to get appointments so quickly so this made an amazing first impression for me. Hector came out and was so nice and professional. He very quickly identified the issue and gave me a solution for repairs. I was in a hurry that morning but Hector didn’t miss a beat. He quickly worked out the estimate and gave me a fair quote. He had everything needed to fix the issue including the new drip pan and sensors for my unit. He was in and out so quickly and I have not seen a drop of water leaking since he left. I am truly one happy and relieved customer. Thank you Robert & Sons! Would definitely recommend.

I was very pleased how nice and professional, and quick to respond to my emergency call. Hector was very kind and professional.I was very pleased with my service. I will use for my services again. Thanks Hector.. And then to check up on us the next day ! Wow never had that before. Your Awesome. !

The service had been arranged by our home warranty company. We received the call from Robert & Sons that same day and the appointment was set for the following day. Very fast. Hector, the technician, called when he was on his way and after explaining the situation we have had with this unit for a while now, he was very eager to look for the problem. Very nice and knowledgeable, looked the system thoroughly to find the problem. I just hope that what he´s done, it has solved the problem we have had until now. Very professional person and very willing to help the customer. Would really recommend this company.

I called this afternoon and Robert and Sons sent Hector out right away. He was very professional. He quickly assessed the problem, gave me my options, and fixed the unit I have. I am very pleased with the service I received and will use them in the future. You should too!

My home warranty put me in contact with Robert & sons when my AC wasn’t working. They were super quick to set up an appointment time for the next morning and Herbert even called shortly after to try to come out same day. I wasn’t home at that time so Herbert came first thing in the morning right at the scheduled time. He was quick to diagnose what was wrong and replace the part needed. He also gave me a few pointers to check if the same issue ever happens again. Highly recommend this company and will definitely call them again if needed!

I have had several issues with my HVAC since moving into my new home and Hector from Robert and Sons has helped me tremendously along the way. He is always very detailed about what the problem is and how he is going to fix it. He takes pictures and videos to show you step by step what he did to fix the issue, which is very helpful when you don’t have much knowledge on these things. Most of all he’s respectful and kind and we are very grateful for the work he’s done for us this far. Thank you Hector!

Hector López came out to check my AC unit. He was VERY GOOD and very detail about the unit. All around good guy and very knowledgeable. I would recommend this company to my family and friends.

The technician was Alex and he was very polite, respectful and answered all of my questions. I would recommend this company to anyone needing an honest reliable AC/heating service company. A+A+

The woman who answers the phone for the company named Dora was the most rude and unprofessional woman I have never spoken to. From the very first phone call when she stated “we are a company and the customers need to make themselves available to us”. She also told me “you do not know what you’re talking about” multiple times. The claimed that the compressor was not covered under warranty and refused to call the manufacturer when we were told by the manufacturer that it was in fact covered. This was an obvious scam to get money on top of the warranty company payment.Dora has so communication skills and is a horrible representation for the company. I will never again use this company And would encourage others to read the reviews, because I didn’t and I definitely should have!!!

Best Home Warranty experience we have had in over 10 years with a service company. We Filed a claim with our home warranty company at 8:30 AM for a AC Unit that stopped running. I received a call 20 minutes later from Robert & Sons to confirm and set our appointment. Appointment was scheduled for same day between the hours of 10AM - 2 PM. Received a call at 9:20AM from the technician Herbert that he would be arriving in 30 - 40 minutes, Herbert arrived at 9:55AM, tested, diagnosed and repaired the AC Unit and also tested our other AC Unit that was still working! It’s all COOL again thx to Robert & Sons!!Thx U!!

Heard a promotion announced on Classical 101.1 $59.00 maintenance. I immediately called them to schedule an appt as I felt this was a very good promotion for my 22 year old Goodman System. Ive used over 10 or so technicians in my 16 years at this house and Tom was the best tech that I ever dealt with. Extremely technical and professional from the moment he arrived to the moment he left. He comes with 40 years of experience. Did an outstanding job in helping to determine why my old system was not cooling. Found a large opening where the attic heat was flowing into the system which caused the unit to process hot air from the attic. We found a box of old flexible tiles in my garage and he was able to bend/flex fill in those open gaps with these tiles so that the heat was no longer flowing into the system. Afterwards, he found a leak outside on the compressor unit. He was able to mitigate the issue and added a pound of R22 coolant. Within minutes, my 22 year old Goodman was cooling perfectly. Tom also took the time to explain everything I asked of him, the mechanics of my system, etc.... I also asked about getting a new system in the future. I asked him about relocating my HVAC to the garage. We both went to my garage and he explained where he would think would be a good spot for the HVAC. When using Robert and Sons, ask for Tom. He is extremely intelligent and very humble. Thats a combination that you will never see in an HVAC technician. I hope that you will find my review helpful if you are ever in need of a great technician who can get the job done right. Thank You Robert and Sons!

Very good repairman. I will recommend this service to other people

They were on time and Alex was absolutely great. He was patient when explaining to me what needed to be done. Great customer service.

Hector was super professional friendly and very detailed in explaining his findings of what was wrong. Robert answered my call initially and got me scheduled immediately. Within 2 hours, Hector was at our door and was courteous enough to call ahead to let us know he was on his way. In no time at all, Hector completed my service call. Highly recommend if youre looking for fast and responsive service!

Hector was professional good natured and very efficient. Very good experience over all.

My heater was not working properly and the weather was freezing. The technician Herbert arrived on time. He was very professional and explained everything with great detail. He was awesome and finished working on my unit in a timely manner. I would most definitely recommend this companies services and if I every need work done on my unit I will most definitely request that they send Herbert.

Our downstairs heating unit stopped working last night, it was 60 degrees in my house this morning on Christmas Eve!! We requested Robert & Sons services through our Home Warranty program, and they were the only contractor willing to come out today. Tom our technician showed up with all necessary tools/equipment, was on time, took Covid precautions very seriously, was professional, courteous, and found the problem and repaired it quickly and efficiently. We will definitely be using them in the future for all our maintenance needs and request them as our contractor every time from now on. We can sleep comfortably tonight thanks to Robert & Sons A/C & Heating.

I recommend this company to everyone. I am extremely happy with my new HVAC installation. Great staff.

SPECIAL SHOUT OUT TO ALEX: GREAT JOB!

Herbert from Robert & Sons A/C & Heating, LLC arrived to repair my downstairs heating system. He was equipped with the appropriate Covid attire. (Grade 10)- mask and shoe covers. Herbert was polite, informative to what the problem was, and had a backpack full of required tools of his trade (Grade 10) - Herbert did not need to retrieve anything from his truck. Herbert was extremely knowledgeable - he explained what the problem was and what he had do to fix the problem (Grade 10). While he was there he asked if I wanted the regular maintenance performed. (Grade 10) - I agreed to have both units (Furnaces) maintained - extra credit. Please call Robert & Sons A/C & Heating, LLC when in need and be sure to ask for Herbert - and see for yourself!!

Sadly, our experience with Robert and Sons was not positive. While their employees are very friendly and punctual, they ultimately fell into the same trap that many repair shops get a bad rap for. And that is, they quoted us unnecessary repairs at a ridiculous cost.Our first experience with them was about 3-4 weeks ago when our A/C went out. At that time they found a wire that needed to be replaced. The repair was quick and effective. Then about a week ago, our A/C went out again. So they came back out and discovered that there was a leak. So the technician informed us that the coil needed to be replaced.Once we connected with our warranty company a few days later, we found out that there was an additional $1200 needed for repairs, that were not covered by our warranty. I received an itemized list for the additional work. In receiving a second opinion, NONE of the additional work was needed. In addition to that, it turned out the coil was fine. The second A/C company simply turned on the furnace and A/C and ran some diagnostics. They quickly discovered that the system was running fine. ZERO issues were found.What was certainly going to cost the warranty company a few hundred dollars, and us $1200, turned into a $100 service fee for the second repair service.It’s unfortunate that companies like these attempt to take advantage of homeowners during urgent times. Naturally, with the heat of the Texas summer, customers are at their mercy to have repairs completed ASAP. I assume they attempt to capitalize on the urgency. Lucky for us, we were patient enough to have the second opinion.

Hector was our technician and was professional courteous and explained the issue well. The repair was quick.

These guys are top notch! Incredibly friendly, honest and super cool to be around. Im the type that wants to know exactly whats going on and learn as much as I can about a problem and how it needs to be fixed. My guy, Tom, is just the best. Hes a straight shooter, super easy to talk to, taught me a lot and is nice as can be. No other company compares to them and Ive had my fair share of other companies service my HVAC system. 5 stars all around. Highly recommend!

We were pleasantly surprised when they called to inquire whether they could actually arrive earlier than the appointed day/time! Everyone we dealt with was professional, courteous, and interested in providing excellent service. Upon completion of the installation they went over everything that had been done and how to get the best performance of our system. I will use them for any future a/c needs and would recommend them others as well.

Hector was very professional and explained they process through out service call.

Hector was very friendly, professional, and knowledgeable. He explained to me whats is going on with my furnace and was quick to get it resolved.

Hector was very efficient and thoroughly explained our issue. His service was professional and timely!

On July 3 (holiday weekend, no one else would have come out), Alex from Robert and Sons came out as promised. He explained what was the cause of our A/C not operating, told us how they could fix it and did so. This is the second time we have used them and will continue to do so. I felt like a valued customer, even though it was only a repair. When I need any unit replacement, I will only call Roberts and Sons.

Very good at explaining problem. Great service.

Technician Hector did a superb job - responsive, professional and on-time as well as technically competent!!.

Our heater went out unexpectedly this morning. Hector was at our house inside an hour, and had everything working again in just a couple hours. :)Would definitely recommend Robert & Sons!

I cant go another second without expressing my Thoughts aboutRobert and Son AC of Mesquite Texas has done a very Exceptional Job and came to our Rescue. One of your Team Members Hector always does an amazing job when hes has to come to our home for service. Hector explains what our issue is; he give suggestions to our needs and He Resolves all issues in a Professional and Timely Manner.At anytime in the Future my Husband and I know well call Robert and Son AC - we will ask for Hector❤️.Thanks so much,The Waters Family

Hector arrived at specified time and performed maintenance and cleaning for our heating equipment. He was very thorough and gave us a detailed description of what was done. Would call him the next time we have a problem.

Hector did a great job of explaining what the issue was with the lack of heat distribution through the main floor. He was was very professional and we would highly recommend.

Tom serviced my a.c unit and was very pleasant. Hes very detailed when explaining things. He makes great suggestions regarding improving your system but doesnt attempt to sell you anything such as a salesman would like Milestone. Im definitely going to be using them from now on for all my a.c/heating needs.

Hector was professional. He knows his work. Were pleased with our service call results. Thanks Hector and keep up the great work 👍

Tom just left our home after we got a HUGE quote from another HVAC company who wanted to repair/replace all our ductwork. Tom reassured us that that work was not necessary and he made some simple adjustments to our system that makes it work much more efficiently. THANK YOU Tom and Robert & Sons!!

These guys are great, and great prices too, they care and I sell real estate I will defiantly use them in the future!

They were wonderful. I’ve had several issues between my two units recently and they have come out sometimes same day if we needed them too. They fought for us repeatedly when having issues with Home Warranty. Every person who has come to my home has been exceptionally professional, prompt, and knowledgeable. Doris who works in the office is amazing too. Even with all the issues going on she was professional, available, and overall awesome.

Hector!!! Professional and excellent customer service.Polite and respectful.

Hector helped us out when we needed it most, you can definitely trust Robert and Sons to make it right and do a good job!

Had a great experience with Herbert from Robert and Sons who called ahead of time to give us an ETA, showed up on time, quickly diagnosed the issue and returned the SAME DAY with the parts and had us up and running. Herbert was a class act, very friendly and wore a mask and shoe covers. Highly recommended.

Was given a 4 hour window for when they would come out to fix my AC. 4 hours after the window closed this company didn’t show up and did not offer updates as to the whereabouts of the technician. Reading the other reviews and people said they were punctual, this was not my case. I called in to get updates and was given conflicting reasons by the same person who answers the phone. Not sure if service is different between a regular service call or a warranty service call but I do not recommend them.

I had dealings with 2 technicians, 2 installers and Robert himself. They listened to me and explained my options. Then they went on to do a great clean job. My new air handler is cooling my home more comfortably than ever before.

Hector did a great job and was very knowledgeable.

We highly recommend and appreciate Robert & Sons! Alex did a great job today fixing both of our AC units! He was professional and on time. He was also very thorough and took his time to make sure our AC problems were fully resolved and the broken equipment replaced before leaving!

I cannot say enough about Robert and Sons A/C. Ive had several A/C companies here about my front rooms not cooling only to be told nothing was wrong not only did Robert And Sons find the problem and fix it they were very professional & honest about what needed to be done.Now my front rooms are cooling great..Thank you again I will highly recommend Robert And Sons A/C to anyone that needs A/C Work done!

Herbert and his assistant were focused, professional and surprisingly quick... quicker than Ive seen with any other home repair. They knew exactly what the problem was and addressed it with little turn around time.

I just had my first experience using this company and I have to say Im very pleased. The technician who came out was named Hector and he took the time to explain everything to me. The previous company I used through my home warranty company lied to me but Robert and Sons gave me a clear picture on what needs to be done to get my a/c back up and running. I will definitely be using them again.

Shortly after buying our first home in Texas we started to have issues with our AC unit. Initially, our home warranty sent out a horribly unproffesional company that made everything worse. Finally we had Hubert with with Robert and Sons come out. He immediate addressed the mistakes the first company had made and answered all my questions. Without his help our unit could have been severely damaged. I would highly recommend this company. Stay away from IBC or Islander by choice.

Hector and Joshua came out to my home on time and fixed my A/C unit which was due to leaking and clogging. He also installed a sensor. The job didnt take no more than 30 minutes. I highly recommend this company and will share their information with my colleagues. Thanks Roberts and Sons A/C and Heating, LLC.!

Robert and Sons is an exceptional company! Very honest and professional. They have serviced my A/C and Heating on several occasions and it has always been quality work! Hector arrived promptly today and did an excellent job! I have heat again! Thank you Robert and Sons!

Our AC was not cooling properly and was leaking water. Hector cleaned the coils, and filter with cleaning solutions. They provided before and after pictures explaining the problem and how they solved it. We are happy with their service!

Herbert and his associate quickly assessed my A/C problem. They changed my intake filter, measured pressure, and added more refrigerant to the exterior unit. Herbert even changed my battery in the ceiling-high smoke detector because it was beeping. This was a great service call!

My home warranty company had them come out and do service call. It was determined that it needed a a new coil but the tech stated he couldn’t do that without me paying $300 per unit to clean my air conditioning . Obvious scam to get extra money on top of what the warranty company was willing to pay for the work. Do not use this company. Integrity is no where in their business model. This is the worst service I have ever seen looked at my unit for 3 minutes, never went in my attic to check compressor. Very unprofessional and immediately started with what we needed to pay that was not covered hence the $300 per unit

Our AC went out, and we submitted a claim with our home warranty company. I get nervous when we submit the claims, as you never know what you will get. Ive gotten companies with one star before. So I was very happy when I saw we were assigned to Robert and Sons, as the company had so many good reviews.Hector came to our home and he was very kind, professional, and knowledgeable. He diagnosed the problem quickly, explained it thoroughly, and told me what could happen if it was not fixed. He knew it was not covered under home warranty because of his experiences, but still called to verify for us, which I really appreciated.My Father in Law owns a Heating and Air company in Illinois and could not come down to help us. Hector explained what he was doing to him for me, and he trusted Hectors opinion.Hector worked efficiently and diligently. He did a great job, and told me he took care of it like his own home, and I believe it. He truly believes in good customer service, and I told him if anything else happens we will request his company, and him again. We really appreciate Hector and Robert and Sons.

They did a excellent job. Communication was great. Very thorough and fixed our system a year ago as well.

We have been using Robert And Sons since the first time the home warranty company sent them to do a repair. We actually request them now when our tired old equipment takes a break. We have them do our maintenance in the fall and spring. They are timely, quick to respond, professional, and typically have whatever parts they need with them to repair it the same day. I highly recommend them.

Found these guys on facebook braging about how they charge more or less based on political views. Super unprofessional in my opinionEdit: they replied to this claiming that I got the wrong company, I don’t believe so. It was their technician Tom.They didn’t even ask what tech it was, just idly claimed I was incorrect lol.No, definitely you guys. Lol

Very polite and knowledgeable about his work. He explained everything to as well as fixed my ac in less than 10 minutes THANKU THANKU THANKU

Robert and sons. Excellent fast service! Tech was Herbert and he was fantastic! . So thankful they came So fast !Thank you!

Our technician Bobby was super friendly and professional. Worked around my schedule to get the repair done the same day I reported the heating issue. Highly recommend this company, and would also highly recommend requesting Bobby to do the repairs.

Quick, responsive service and even helped my tenant change the batteries in a smoke detector!! Thanks so much!

Good work; had an issue with the warranty co but they resolved

Hector Lopez! Do a fantastic job and very patient and professional. Thank you very much!

These guys were awesome. Came out the day after I called. Very professional. Explained everything to me, and set up a followup appointment the next day. I will never use anyone else :)

Robert and Sons AC & Heating,My AC went out just after the April storms and the outside AC units needed a coil cleaning. The company gave me a quote to clean just one of my units coils for $199.00 and expressed I could not pay that amount to clean one unit’s coils. The technician called his supervisor and they gave me a discount of $200.00 to clean both units. I am very happy with their work and appreciate the discount that will keep our home cool this summer and prolong the life of our outside AC units.I strongly recommend Robert and Sons AC & Heating.Thanks for everything

Replaced parts HECTOR DID A GREAT JOB !

They did a great job on my ac unit. They where the first ones to really fix the issue and save me time and money! Thank you guys so much. Great and prompt customer service. I recommend them to everyone I know.

Very very happy great service use this co.you wont be sorry

Hector came to my house to repair my AC. He was very friendly and familiar with how to repair air conditioner. He was able to repair our unit even though my insurance did not cover the cost. Thank you Hester for a job well done!!!

Robert and sons are very professional and punctual. Highly recommend they repaired my ac immediately.

I bought a new HVAC system from Sears, and Robert Sons A/C & Heating was the contract installer who drove all the way to the other side of Waco, Texas for the install.They arrived on-time and were very well-organized. Robert explained what type of system we were getting (I already knew, but it was nice for the refresher) and after examining our residence structure and how it was all laid-out, he explained the work they would be doing.Throughout the time they were here, Robert, Bobby, and the rest of the 4-man crew were nothing but courteous and polite. They disrupted the goings-on at our home as little as possible - if at all. They kept their work-areas clean and answered all of my questions.At the end of the installation and after making a very thorough check and double-check of the system and how it affected and improved each room in the house, Robert and his men picked up EVERYTHING - inside and out - that was left from my old system and the packaging of the new one, they swept and vacuumed each work space and left my carpet cleaner than it was before in those areas.I do not know who the other reviewers used - I cannot see that it was these guys. If I lived closer to Dallas, these would be my go-to AC guys.

Hector and his partner were very quick to diagnose the issues and resolve them. He was very knowledgeable and professional. This is a very hot time of year and very busy, still he was flexible to work with me and my work schedule.

Herbert saved me from melting! I did not have to wait long for an appointment and from the moment he arrived I was at ease with his kind demeanor. He identified the issue quickly, helped me understand what was going on with my AC and determine the most affordable approach.

Robert and Sons was assigned to fix our AC by our home warranty company. I put the order in first thing in the morning and received a call to schedule the same day appointment in less than an hour. The technician was here within the scheduled timeframe and able to fix our AC quickly. I would highly recommend using Robert and Sons for your AC repair.

Hector did a awesome job on our condensing unit and did the diagnostics quickly. Recommend this guy and business! We are first home buyers and have not had our A/C running this good since we bought this place. Honest too...

Tom from Robert and Sons was awesome! He took the time to explain what was wrong with my heater and the parts he thought best served my need. He was thoughtful and thorough. He not only fixed my issue, but stayed until he was completely sure that it was 100% fixed AND made changes that would prevent future problems. It is so refreshing to work with people that you can trust! Highly recommend!! Thanks Tom!

Was VERY pleased with their service today. They arrived slightly before my scheduled window (LOVE) and the tech was able to immediately identify and fix the problem! Amazing service and will for sure use them again in the future! Thank you!

Hector worked on my ac unit he was so professional gave me great advice for the future thank you so much for your service.

Called the office and made an immediate appointment to have my heating checked. Tom was sent to my house w/ in the hour and also called and gave me a 30 min window when he was going to arrive. He checked everything out and then also went that extra mile to explain what he actually did. I would Highly recommend using Robert and Sons for all your A/C and Heating needs. Great customer service.Thank you Robert!!!

Fixed in 15 minutes with 7 tools! This company is wonderful! I called my home warranty at 11pm last night because my air conditioner stopped working and I had two missed calls from them at 7am to schedule an appointment the very next morning. When I called back at 8am the secretary stated someone could come between 2 and 6 the same day! The technician then called at 9:30am to state he was already in my area and asked if he could come early. Of course I said! Hector was prompt and most importantly funny, extremely kind, and courteous as he explained the technical aspects of my transformer blowing out. He then even helped to properly schedule my thermostat. Hector and Roberts and Sons exemplify what good customer service is and should always be! I don’t want to have a problem were I have to use them again but if I do, You better believe I know I’m in good hands!

Hector did a fantastic job at our home. He was thorough in explaining his work, courteous and efficient. Pricing was very fair. I would highly recommend this company to everyone.

Very prompt in their response. The technician was very knowledgeable and nice.

Great Guys!! Very friendly and quickly fixed my A/C - That ive been without for over a week - SUCKS!! but these guys got it fixed, and back to ICE COLD within about 2hrs. Highly Recommend!! previous guy suggested i just replace the unit - BS!! These guys got me up & running for about $50

Hector notified me on his arrival time and was very punctual. After inspecting my unit informed me and showed all issues with the unit and found ways for me to have all repairs done without hurting my budget

Had a wonderful experience with Alex! Will def use again!

Spent a lot of money $$$ getting my 2 AC units repaired. First time I go to use them they are not working. Called to get them to come out and fix what they did wrong and was told it would be over a week before they can help me.Believe me I understand its hot and they are busy, but if they would have repaired it correctly the first time I wouldnt be making this poor rating!2 AC units repaired on separate service calls, and neither unit is working.Thats just piss poor workmanship., and Im getting a reputable company to fix it.

Hector was great...honest and very timely and reliable. I would definitely use them again. Hector was very nice.

This is the worst heating and air conditioning company I have ever dealt with. I am in real estate and have dealt with hundreds so it is saying a lot about how bad they are. They were supposed to arrive on Monday between 8 and 12. They called just before 12 and said it would be 4pm. They showed up after 7pm. They needed a tool the tech did not have so he said he would be back Tuesday at 4pm. They did not show up or even call. They now are screening my calls and not answering. The home warranty company said they would be out first thing Friday and would call me Thursday to confirm a time. They did not call and have not shown up. My wife and I have both missed 2 half days of work each waiting on them to do this 10 minute repair. Please dont use this company as it will just cause you frustration.

We are very pleased with the service and time. The guys who installed our A/C unit were very professional and very prompt. We will definitely use them again.

Hector was prompt and efficient. Great attitude. I recommend this company! 👍

Very pleasant and respectful workers. Quality service

Great job done by 3 efficient workers led by Sergio. 2nd Floor attic job and they kept the carpets clean. Very Happy with service

They did a great job ! Very neat and organized! Got us up and running in no time! I’m grateful!

The total experience from beginning to end was absolutely positive. The communication, scheduling, knowledge and courtesy of technician and speed with which the ac was fixed...all remarkable. I would highly recommend them.

My home warranty company had them come out and do service call. It was determined that it needed a coil. When I received the “non covered items” list the total was $1100. When we called and asked for them to provide explanation of extra items the owner called and reported to the warranty company they would not be doing my work. Obvious scam to get extra money on top of what the warranty company was willing to pay for the work. Do not use this company. Integrity is no where in their business model.

Great experience! Tom showed up within the scheduled time and fixed a potentially dangerous situation caused by the incompetence of Nortstar Mechanical. Tom was very efficient, friendly and explained everything he had done.I would highly recommend them!