Justin and Adam were amazing! Moving forward, I will only request them from Dukes of Air. They were punctual, professional, and personable. They were not given accurate information from a previous technician who didnt take care of our problem. Instead of allowing that to negatively impact our service, they performed the job that was requested. I am pretty sure the original job was underbid (something they wouldnt confirm) but they maintained their integrity and fixed our A/C for the original quote. They also completed it promptly and accurately. I am so appreciative that we were able to find technicians we can trust. Thank you Justin and Adam!
The technician was outstanding. Very professional and very helpful. I really liked him. He readjusted the new thermostat and also set our system to circulate our air even when the A/C was not running. He also helped set up our new phones to the new Trane App. Thank you for outstanding service. Im so glad we used Dukes for new system. Ten out of ten. A+++
Adam worked on the house for us. He made sure that even though we are in summer in AZ that we wouldn’t be uncomfortable in our home. He was super quick, super clean, and especially courteous. Would recommend 110% for all the help you can get!
One of our AC units stopped working last evening. I called Dukes of Air at 7AM the next morning and they were able to schedule a tech to visit by that afternoon. By 10 am I received a call that a tech was in the neighborhood and could stop by if I was available. I agreed to the earlier time. The tech, Anthony arrived, diagnosed the problem and had our AC unit up and running within 15 minutes. Anthony was very knowledgeable and professional. Anthony also fixed some minor issues with the thermostat wiring which if it were not corrected could have led to more major problems down the road. The repair cost was very reasonable.I have used Dukes in the past for repairs and the replacement of 2 complete systems at a previous residence. They did excellent work at reasonable prices. Arizona Dukes of Air seems to value and treat their employees well. Everyone from Dukes that I have met thus far have been very knowledgeable, professional and had very positive things to say about their employer.
Dukes came out to check on our thermostat and air temperature a few weeks after installing a new unit. Walked us through some settings and explained when and why we should change them from time to time. Adjusted a water flow issue and explained process along the way. Great customer service.
First off, I called Dukes yesterday morning and got an appoint for today which was awesome. Zach came right on time….actually even a bit early which was fabulous! He listened to what was going on and knew immediately how to fix it. He was here for about an hour, tested all the vents and everything is working perfectly now! Thank you so much!!!
Justin and Todd came out on time, found the issue immediately, repaired it efficiently and correctly. Super nice guys. Fair pricing too. Not trying to gouge the customer like some other companies Ive used in the past. Justin got stung by a wasp in the backyard and kept on trucking. Very professional.
Wonderful crew! Jeff and Sean were amazing and very friendly. They explained all the details and prepped our AC for winter! Thank you !
Tech showed up today at my doorstep without a mask, which freaked me out. I understand masks are optional, but Covid-19 is still going on. I told them ahead of time my wife was exposed to Covid at her work. The tech should have already been wearing a mask based on this information. The tech didn’t offer to check the unit on the roof at all. While this may have not been needed I wanted to check if the coil leak fix was still holding from last year. He did say the drain line needed unplugged, which was the only good thing about the visit. He did offer to wear a mask, but the lack of caring or not caring if I had Covid and we didn’t know it was uncomfortable. So, we paid the $89 service fee for 2 minutes of advice. I may file a BBB compliant.
I had a subtle issue with my AC that occurred inconsistently. After paying for the first couple visits and not seeing a consistent fix, Dukes of Air returned twice more free of charge, and the issue has been fixed for good. Anthony investigated the issue carefully and I was impressed with his work, grateful for his persistence and my working AC.
Dukes of air was recommended to me by someone in my community. I called and made an appointment And they were friendly and very accommodating right from the start. My air wasn’t holding temperature and it was almost 90°. They had a tech Randy come out. He was very knowledgeable polite and friendly. He had me up and running in no time. I felt very confident in his work. I highly recommend them.
AZ Dukes of Air replaced my two AC units. They showed up with a huge team at 6:30 and were completely done by 1:00. After they left it was like they were never there except our house was much more comfortable. They have done a follow-up service to adjust the dampers and check the system as part of the install warranty. This company is the ultimate in professionalism and quality. I have been using them for several years to do maintenance work and that earned them the install job. Give them a call.
From my initial contact requesting a free estimate for an AC replacement, to installation completion, I was amazed at the professional, courteous, and responsive service that Arizona’s Dukes of Air provided. I was always given detailed information, presented with different options that were available and practical for the size of my home, and never felt pressured at any point in the entire process. Every single person I either spoke to on the phone, or came out to my home, truly made me feel like they had my best interests in mind. I am so relieved knowing that the job was done right, and the peace of mind that comes with that cannot be overstated. I am beyond satisfied with my new AC unit, and I would (and will) recommend this company to anyone needing New AC installation or maintenance. Thank you, Arizona’s Dukes of Air!
Great company. Im now a lifelong customer. They had an opening today, which is a lot to say being that you need to wait weeks to get an appt. with some ac companies. They also diagnosed the issue which only cost me $600 rather than a new 12k ac which another company recommended on my 6yr old unit. Adam, the technician, was super friendly, professional, and knowledgeable. Big thank you Dukes of Air. 👍
I cannot say enough good stuff about Arizona Dukes of Air. They are so professional, fair, and help to educate me about whats wrong so I understand the repairs. I got their maintenance program, which makes me feel even better. In AZ heat, you dont want to be without Dukes of Air! (See 2 other reviews for earlier maintenance and repairs - coming soon.) Fair prices, quality work, and knowledgeable. You will feel better knowing you have them on board!
Justin F was my ac tech and he was extremely knowledgeable and helpful. Our ac stopped blowing cold air and dukes was able to come out the same day. Justin explained to me what was wrong and took pictures so i was able to see. Price was very reasonable and service was done very quickly. Will definitely recommend.
Our fresh air intake was on the outs so we reached out for a few bids from different professionals around the valley. Dukes of Air was one of those companies and not only did they have the best price for the repair they were fast, friendly, and delivered a higher quality product than was originally quoted at no additional cost. I would highly recommend them to anyone and they are definitely at the top of our list for any future service and maintenance calls.
Great quick response and everything they told me they would do they did do, both new AC systems are working great !! Would recommend Dukes of Air to anyone
Very professional and always quick to respond to messages. Got on the schedule very fast. Good value for the price and the tech did not try to upswell me on anything. Just let me know what he found and gave me options. Will definitely be using this company again.
We had some condensation lines that were clogged up, and needed them cleared ASAP to prevent flooding. Adam came out and cleared the lines, but also added a PVC union near both air handlers to be sure that servicing them in the future was much easier. I do a lot of my own work, so I’m not afraid to get my hands dirty working on my own AC from time to time. I checked his work, and everything was top notch. Fair price, quality work, and great professionalism from the tech. Highly recommend and will use them in the future.
I called to have someone come out and fix my AC. Within the hour Zach, the technician, was there to check it out. He diagnosed the problem and explained it throughly. He was friendly and very efficient. I would definitely use Duke’s of Air again. Excellent service!
Just moved here and our master bedroom, bathroom and closet was too warm and no air circulation. Called and they came out the same day. Randy came and he noticed the vent wasn’t positioned correctly and fixed it. Now it is so much better. Randy also gave us a lot of information about the system. Very knowledgeable and personable. Highly recommended.
Randy was amazing! Fast, on time, and great with the dog and kids, too. He got us back up and running quickly after our motor went out on the AC.
It was a great experience from start to finish! Our AC completely went out 5 days before our scheduled install. They sent someone out the next morning to fix it until our new install, free of charge! Actual install was quick, the guys were very professional, and they left the job site spotless. 5 stars, would recommend to anyone looking for a new system or routine maintenance. Thanks Dukes!
From scheduling service to completion, everyone was professional and efficient. The service technician, Zach, assessed the issue and it was quickly resolved. We are very happy with Arizonas Dukes of Air and they will now be our one and only resource for AC and Furnace repairs.
Our AC unit needed some service (loud rattling noise etc.). Thankfully Dukes of Air was able to send someone out the same day we called. Randy was our service technician, and he is excellent at what he does. He was able to diagnose what the problem was, explain it to me and get the unit back into working order by early afternoon.He was able to advise me on things I need to maintain or look for going forward to keep it running right.For my first impression of Dukes of Air, I give both Randy and Dukes two thumbs up. Im satisfied and Im glad I called. And in a day I have no more noises, just cold air blowin...
Zach came to our office today. He was quick and in a great way! He assessed the situation and found the problem and repaired it in under an hour! Thank you for your kindness and professionalism Zach! We appreciate you!
I realize on Sunday afternoon that my AC was not working so I called to request service on my AC unit. The receptionist was very professional and courteous and gave me an appointment for Monday afternoon.Monday I received a call from the technician and he was able to come a little early which I greatly appreciated. Once Justin arrived we talked about what was going on with the AC and he got right to work. Within an hour all was repaired and my air was working again! Always professional, knowledgeable and courteous. Thank you Dukes Air!
Justin was great. Service was on time and affordable. I will definitely be using them for ac service from now on.
I would like to give Dukes a five rating; cause detailed and fair estimate and responsive personnel; but three issues with AC/Heating install. Hole in ceiling from step through, they used a previous old wire to hook up AC outside and it frayed and air stopped within an hour of their finished time - so had to call repairman to come replace wire with new one, and they unplugged my water heater and did not plug it back in. Otherwise they were on time, had complete crew and plan; and Trane system is running well. I think the main problem was they worked too quickly and did not finish well. I would recommend that lead tech should check over all work before saying they are finished.
Randy came out and quickly diagnosed the issue with our AC unit that was blowing hot air. He had us up and running in no time and also educated me on how to better maintain our AC unit to keep it running longer and more efficiently. Would highly recommend and will definitely call them in the future for any repairs.
Highly recommend. The install was flawless. Crew was professional and left work area very clean. Train is one of the top 3 brands. Not the least expensive but overall a good value.
These guys are amazing. The girls in the office are kind and sympathetic. Coming from a military family, I was comforted to be greeted by my technician Randy wearing his Navy hat and a great big smile. He was honest and caring, traits that are lost in today’s world. My air is working again and I would definitely recommend Arizona’s Dukes of Air.
Quick, same-day service! Randy was very respectful and could tell what the issue was in mere minutes. He fixed it super quick and cleaned up our AC too! He also didn’t mind my request to not ring the doorbell or knock since our new baby was sleeping :D
This company is highly rated on Google, Yelp, and Better Business Bureau. A search for low ratings were resolved with a quick response from the company. When I called to get a comparative quote, they were able to schedule quickly, provide clear information and were not high pressure at all. Communication was great. The team arrived on time at 6am to install our 2 new AC units. They were veer nice, professional, were done earlier than expected and cleaned up.
These guys were great!! Very professional and explained everything in detail so I knew what was going on. They were on time and very fast! Highly recommend!
I called Dukes of Air and they were very responsive, answered the phone immediately and got me booked for a appointment in 1 day even though it was 110 out. The dispatcher was very knowledgeable and gave me clear instructions about prepping for the service. And best of all when Randy showed up he was one of the most thorough, knowledgeable and honest technicians I have ever worked with. Gave me advice at every step for my system. Also, little footnote, I owned a large plumbing and hvac company for 10 years so I am not easily impressed but Randy and Dukes of Air have earned my respect!
Justin was super pleasant. He listened to all my input and thoroughly explained everything he did and why. Very satisfied with the results. Will use them as my regular AC company from now on. FYI, the service call fee is waived when they do work on your system. Not all companies do this. Definitely recommend Dukes of Air.
Great, prompt, professional and effective service. Service tech was great!
Randy with Dukes of Air explained everything in detail to me …. through the entire process of locating the problem and fixing it!Thanks, for sending Randy out the same day I made the call and getting our a/c unit up and running right away!I would highly recommend your services!!
1. Outstanding service and ON TIME2. FAST and informative!!Generally people leave a response when they have a really good or really bad experience.This is for a REALLY GOOD EXPERIENCE!! My AC guy had an issue that prevented him from coming out so he recommended Arizona Dukes of Air. I called and talked to Lori who was very friendly and got an appointment for next day.Randy, the technician, let me know he was on his way with a phone call and I received text updates. When he arrived he went straight to work on the units and got everything sorted and provided some education along the way that was abundantly helpful.Would I recommend Arizona Dukes of Air ... 1000% Randy was outstanding!
Justin did an amazing job, he was polite and knowledgeable. He went above and beyond to the point of having to create an attic access through my upstairs bathroom ceiling in order to properly attach a return duct that had fallen loose. Thank you for the great service, I would highly recommend them for all your A/C needs.
Zach arrived promptly and assisted with my scenario. He explained what the issue was, advised on what needed to be done to correct it, and confirmed everything was done to achieve the repair. Great service and much appreciated!
Great company! We used them many times in the past to keep our old AC units working. It was time to get new units this year and they did a great job. Highly recommend.
I’m so impressed with this company. They came out on time and by next day. The information was professional and the repair person took his time to explain it to us. Would definitely use them again in the future!
Justin was on time, polite, and did a great job in making sure our AC was working great. I appreciate him taking the time to explain things and let me know what he was seeing while checking our system. The best part is that Dukes doesn’t try to charge for something that isn’t necessary. I highly recommend their services.
Great! In time. Friendly, great service and great value! We had Calem come out this morning and did a spectacular job! Our ac wasn’t cooling down where it should be, and he was able to spot a leak and fix it, then refill refrigerant in our unit. Now we are back to cooling perfectly! He was honest about what we needed and didn’t try to nickel and dime or sell us over priced filters. Whew! Will ABSOLUTELY be using them again. Thank you!!
Brandon got the positivity rolling with his expertise on what units to install and then the FANTASTIC Install Crew did a 5 star job. On time, prepared, keeping areas neat, in timely manner, friendly, professional attitudes, great clean up and all of this done in more than 110 degree heat!! Would highly recommend this company.
Our thermostat on one side of house stopped working and we called Dukes of Air who we were very happy with when they installed our new units several years ago. Randy came out and was very friendly and knowledgeable. It was a pretty simple fix (for him) at the air handler unit and he had us up and running again in no time! A blessing un Arizona In summer for sure. We have been very happy with the service and people at Dukes of Air. Thank you!!
Randy did a great job evaluating and fixing the AC unit at my girlfriends townhome. The AC was not cooling and he was able to bypass the control board to get the AC unit to cool. It is a very old unit and will need to be replaced. Thank you for your your great customer service, Randy. I also appreciate your service to our country! I would use Arizona Dukes of Air again if I had to.
They were very responsive, patient, and thoughtful in their interactions with me. Todd was the technician on my double AC unit maintenance service and he was very nice and right on time. He explained what he was going to be doing and what he needed from us as the home owners. Using Arizona Duke’s of Air has put our mind at ease about the health of our AC units during this summer.
Duke’s technician Justin responded out to our house after a capacitor went out on one of our A/C units. He was professional, informative, and honest. He fixed our problem quickly. We’ve used other A/C services in the past, such as Goettl, and didn’t feel comfortable having them return to service the units. Just like finding a great and honest mechanic for your vehicles, we will definitely be using Duke’s for our A/Cs in the future.
I contacted them yesterday to do a small job for me and they responded very quickly and did the job super quick in the same day! Im definitely going to keep their contact info on hand for any future AC needs.
My tech Randy was incredibly knowledgeable and explained in detail my AC system and how he fixed the concerns I had. I highly recommend Randy as your tech and Dukes of Air as your AC go to company. Ive used this company in the past on my last home and from my phone to set up and appointment to the end with the tech arriving and fixing the issues has been nothing but stellar customer service.
We had a great experience with AZ Dukes of air. We had a routine AC tune up and had no issues. Adam was very thorough and even helped us troubleshoot a problem we were having with one filter door flap not closing right. He came up with a great fix and now we no longer get any workshop-hobby garage smells permeating through our home. They really are very good at communicating, which is so important. Adam called to let us know when hed be there and arrived when he said he would. There were no hidden surprise costs at the end. Everything was just as they quoted. So refreshing to have a company stay true to their word! Needless to say, we will be reaching out to them again in the fall. We highly recommend!
Todd did a fantastic job. He was professional and considerate and completed all the required maintenance tasks quickly and efficiently. Jackie in their front office was very helpful and was able to process all our contract and payment needs. Overall, a very painless and professional operation. Thank you to both of them.
Arizonas Dukes of Air is a quality company who answers their phone when you call and keeps you informed of appointments. They installed the new units in this home before we purchased it so we decided they would be most familiar with the units and design of the systems, so we would use them for annual maintenance. They visited our home yesterday to service our AC units to get ready for another Phoenix summer. They were able to be here slightly earlier than planned, so called first to make sure they could come a few minutes early. Their technician Anthony, was very professional and courteous as he answered all of my questions.He vacuumed up the attic insulation which always seems to fall out of the attic access hatches when the board is slid over for access into the attic space. He carefully wiped the surface of the hatch cover and trim when he put it back in place after he was finished in the attic.We need some additional duct work and larger plenum installed to help cool a bedroom and we will have Arizonas Dukes of Air do that work for us. We will continue to use them for all our HVAC needs. They provide excellent, knowledgeable service at reasonable prices.
Arizona Dukes of Air responded to our service request (a/c not cooling, 100+ temps) on the same day we called for help. Randy was prompt, professional, gave a clear explanation and solved the problem. We definitely appreciate the Dukes of Air and are happy we signed up for their annual maintenance program! Worth every penny!
Randy is fantastic! Very professional and knowledgeable. He called to let us know he was on his way. Great service and we are very thankful he came out. Will absolutely request him in the future for servicing our AC!
Randy was great! He explained to us about the air filters we should be using vs what we are using in order to not overrun our unit and prolong the life! Great company! Highly recommend end!
They were prompt, efficient and answered my questions clearly. We’ve only been using them for a few months but are satisfied with their work up to this point.
I decided to go with a smaller business instead of one of the “big” companies and chose ‘Duke’ because of the positive reviews. Justin called ahead to let me know when he was arriving. He was prompt, courteous and professional. After checking our equipment he explained what he had seen and what was needed. He took care of the problem efficiently and made a recommendation regarding our filters. Based on my one experience, I would recommend this company.
I love AZ Dukes of Air! Ive referred friends that are super happy too. Too many companies out there are untrustworthy. Many times theyll just say you need a whole new AC unit. Dukes of Air is honest, always come in a timely manner, and if they can fix it they will and not try to upsell you! I highly recommend to everyone in AZ!
Chris spent a reasonable amount of time doing the annual maintenance on my heat pump. He explained thoroughly what he did and what is needed for the optimum performance of my unit. This business seems to be popular and so I had to wait over a week to get service, but it was well worth it and Im glad I called them. I will request Chris the next time I need service.
Randy was great! Arrived early. Called ahead. Was thorough and patient. A nice guy! Will ask for Randy again. (He helped us with our thermostats. They did not need replacing.)
Laura was great at getting our appointment quickly to repair our AC. Justin was right on time and very professional. We absolutely would recommend the Dukes of Air!
Jason is an excellent Tech, patient, courteous. professional, and knowledgeable. Hes a keeper! Jason represents Dukes of Air very well. Be sure to give him a raise! Because of Jason, I will definitely do business with Dukes again.
Setting up an appointment was fast and easy. Company was very friendly and accommodating to my schedule. Our Tech was Calem and throughout our communications he was always Friendly, Fast Responding, Very Informative, Respectful and Professional at all times. He would always tell us what he found and what the options were even before we asked. We really had no questions as he was always on point in informing us about all his movements. He had our AC up and running again in 35 mins. We were very pleased with his services and definitely can see why this company has exceptional customer reviews. So glad they were our top choice. Satisfied Customers.
Arizona’s Dukes of Air installed two a/c units.They were professional, courteous and and performed the work quickly and efficiently.They were careful not to damage doors, ceilings and walls.I highly recommend them!
Would highly recommend. Justin was great! He went above and beyond. Will definitely use again.
We have been really impressed with them. They’re quick to come, take care of things and make sure the job is done right. Very happy with their service over the last few months! Totally recommend.
Justin arrived on time and super helpful. He was able to get out air back up and running on a holiday weekend. He was friendly and provided professional service. I highly recommend Dukes if Air.
Justin was very knowledge and answered all of my questions. Great service every time I use them and does not force services on you they simple explain everything and give you all the facts which I appreciate. Will continue using this company for more future service calls.
As a repeat customer, we decided to take advantage of their air conditioner tune-up and safety inspection. Scott was our technician and did a very thorough job of checking all the components in the attic and outside. The start assist was not working at full capacity, and he was very open with us and showed us the meter readings. Were glad we got the part replaced before it caused major wear and tear on the a/c motor. Scott was knowledgeable, professional, and answered all of our many questions. I highly recommend Arizonas Dukes of Air!
My a/c went out during the night. I checked Nextdoor and saw some good reviews for Duke’s. I called first thing in the am, and they sent Randy over by 3 pm. Randy did a great job, diagnosed the problem, explained my options and then fixed the issue (replaced the blower). Showed up when he said he would (actually called and gave me a 30 minutes heads up). Pleased with the results, I have my a/c back!
Dukes of Air is a straight up honest company. The service tech came out on time and let us know he was on the way. He took his time to find the root cause. He explained everything that needed to be done. Then he spent the time explaining the system to me and what and when I should maintenance certain parts. I cant say enough good things about the service but it starts with trust and honesty.
They came out almost immediately and had my AC running in no time. I am getting my entire system replaced and I am so glad I chose them. Great company.
Justin was great! On time and was very knowledgeable. I learned a lot from his visit and the repair that was identified was done immediately and quickly. Sitting in a cold house now and happy about it!
Highly recommend! The AC at our home in Eastmark was making a peculiar sound. Anthony our tech was able to come out, diagnose, and repair within just a few hours of our call. Even brought my tools down from the attic and folded up the ladder I had setup when investigating myself. A++
Excellent customer service by Justin and Marcos. They did the work quickly and efficiently and gave a detailed explanation of the process. We signed up for the maintenance plan as well. Very grateful for their work in this heat. We have definitely recommend this company.
Arizona Dukes of Air was fantastic! They were able to fix my A/C the same day I called on a hot summer day! Randy was great, super professional and helped explain things I can do to extend the life of the unit and system. Thanks Randy and AZ Dukes of Air!
Since this company was sold to home serve the original owners who are now the gm’s have let it go. Home serve needs to step in and see what is going on or they will lose that branch. This company has a high turnover rate. They are losing great people and fired the office manager who was there years and was basically running the show with her gone let’s see what happens
Excellent professional service at a fair price.On time, diligent and honest what more could you ask for!
Randy was an awesome tech. He did a spectacular job and has a great personality. I will recommend your company and Randy to everyone here. Thank you from the bottom of my heart ❤
Came home to sensi indicating cooling unit lost power and house temp in 90 degrees and climbing. This was 7 days post completion of routine maintenance with clean bill of health received on system. Called dukes to report loss of cooling concern. Was told….. next day service at the earliest, note: outside temp 110 degrees and cost…..service fee, repair costs, etc. Showed no empathy or urgency in regards to NO AC COOLING with sweltering AZ temperature.Called AC Rangers, they were out within 2 hours, no service fee or charges! Took their time, checked system and advised seni wall unit was malfunctioning, possibly dropped.Thanks AC RANGERS!!!! Great customer service for up and coming local start up AC business. Will use for all future needs.
Rick was a great technician. He went the extra mile to make sure the leak in my heat pump was diagnosed and repaired without guessing or overcharging me for things I didnt need. Great service, prompt efficient response, and customer focused. Thanks AZ Dukes!
They are on the higher end with prices, but they are reliable, they stand behind their work, she they have had decent customer service when issues have come up.
Justin was absolutely great. Super friendly, and was very helpful. He was very knowledgeable, and explained everything in detail. I would highly recommend the Dukes of Air, and will be calling them the next time we have any issue with our HVAC/AC system.
Justin was our technician. He did a wonderful job of figuring out what was wrong with our AC. As usual we continue to purchase the maintenance servicing agreement. Hats off the Dukes of Air. Great service.
Dukes of Air is the only HVAC company I will use or recommend. If you are in the east valley, use them over everyone else. Randy was very courteous and knowledgeable. But of course he was, Dukes only hires the best!
My husband and I were referred to this business by a friend. This company was great, and all its workers were professional and helpful. They respected our home and carried themselves with professionalism despite how hot it was in the house and outside during installation.
Dukes of Air were friendly, more than on time (he was early), informative, and agreed to take pictures/video of repairs made. I’ve always have had positive responses to their work.
Excellent review and suggested improvements to our system.
They were on time and respectful. Also were probably done with everything under 5 hours which was awesome as I didnt know what to expect. However the ceiling was a bit damaged in our closet where they had to patch it and there was debris out front and found some hardware on the side of the house from removing the old unit which I would normally expect except they include a we will leave it cleaner than we found it type thing in their estimate and we found that was not the case with our situation but thats just nit picking. They were great when I called a few days later because it sounds like knocking up in the crawl space where they installed a piece. While outside it sounds like something is knocking in the house. They had someone out the next day to check on it and he said that was a normal noise while running. He also adjusted the fan and a few other things while here which was nice and said everything checked out.
Within 24 Hrs of reporting my AC issues, they were quick to respond and get my AC back working. The maintenance man was very knowledgeable, efficient and professional.
I had some condensation leaking from my attic and called Duke’s of Air. Justin arrived at the scheduled time and quickly identified the problem as a clogged drain line. I appreciated the quick response and professionalism showed by Justin. Thank you!
We had the best experience with them. They came out right away and gave us options and had our new unit in less than two weeks. Everyone was helpful and friendly.
The salesperson was great however he did not measure the area I had for an air conditioner outside so hey had to put it in an area bye the back window and said they would be back in the winter to move it to where I wanted it. Also have a noisy fan in the Attic rattled after they left but they said they would be back to repair that. If they had only measured where to put the outside unit I would be happy with them
I feel strongly about supporting local family owned businesses. The service you receive is unparalleled.PLEASE SUPPORT THESE BUSINESSES! They need you now more than ever.Dukes of air was awesome! They provide great customer service. They are both courteous and professional. Scott was even early! I needed a repair. I felt that it was brought to my attention in a manner that wasnt sales based and I didnt feel like he was looking for something to fix to increase the charge. Everything was explained clearly and the work was performed quickly. I had filters set out so that I could change them later and he offered to change them for me and I thought that was very nice of him.Get the maintenance plan its worth it in the long run! My tech was very knowledgeable and friendly. Thank you Scott! I hope youre my regular guy!
Highly professional people. Got my hvac system replaced and they did a fantastic job.