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NAIL MAX MENTOR
9395 Mentor Ave, Mentor, OH 44060, United States
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NAIL MAX MENTOR

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Lo
Review №1

I have been to so many nail places that do poor quality work or tack on ridiculous up-charges without letting you know. it was SUCH a relief to find this place. Everyone i worked with was kind, and joked with me. They were gentle and clean and met every request i had. The artists were upfront about the price of my full set and my pedicure and let me know if something would cost extra BEFORE they even touched my nails. The prices here are great too. I think i found my salon. i will definitely be coming back any time i need services. Thank you guys!!

Ai
Review №2

Tracy is the best! She always delivers! All the pictures are my own done by Nail Max.Best pedicures with hot stones. Do expect a 1-2 hr wait most days if you don’t have an appointment. Best in the Mentor area!

No
Review №3

Absolutely love this place!!! They are wonderful super sweet!! 💖 reasonable prices, an always gives you the look you’re wanting! I definitely would recommend to any friends or family!! They are the absolute best around! 💚💖

Me
Review №4

I was recommended to this salon by a co-worker I have been twice and Im absolutely in love with them I see Winnie she is amazing and very talented. My co-worker sees Tracy and she is never disappointed and her nails are amazing. If you want amazing stylish nails this is the place to go.

Ji
Review №5

This place was amazing their was a little bit of a wait but I was told of how long and I was told politely that it would it would just be only ten more minutes and one I was taken care of I was thanked for waiting. The Nail technician I didn’t get her name but she did a Fabulous job on my nails she took care of them was nice and gentle and she made sure I was comfortable and the color was correct and the nails were exactly what I and how I wanted! I cannot wait to come back again for another treatment! The price was reasonable!!!

Mi
Review №6

They did such an amazing job! My nail artist made sure to take his time and do everything PERFECTLY. Absolutely love my nails! Usually acrylics are hit or miss for me, so I def recommend this place

An
Review №7

Booked 4 pedicures for my sisters wedding and they were amazing as always. My sister was in from out of town and she fit her in this morning to do her nails and they look amazing. Thank you Tracy, you are the best!!!!!

Je
Review №8

I loved this place. We went for a very different look based on a photo and she nailed it!

Ta
Review №9

Absolutely amazing. I will be going back for sure!Edit: the second time I went, I had the same younger gentleman who did my nails the first time and hes amazing. Im so happy with my nails and have yet to find such an affordable but amazing salon. I wish I wouldve known I couldnt tip when paying with my card or else I wouldve had cash because that man deserved a huge tip!

Ca
Review №10

The black rock massage was AWESOME ppl are friendly. Need to do nail artOn the classic nails.

Al
Review №11

Absolutely amazing service and great hospitality from all of the staff. Never was rushed my nail tech took his time and did a wonderful job on my nails and toes! Great prices as well! I recommend this place!

Bu
Review №12

Went here cause I heard nothing but positive things about this salon and had a wonderful experience. Nail tech I had was awesome and he did a wonderful job. I am very happy with my nails!

Ma
Review №13

After moving from New York I had a hard time finding someone to do my nails, a friend of mine recommended this place and I’m hooked. I’ve been going here for almost two years now and I refuse to go anywhere else. I like a lot of designs on my nails and Tracy takes her time and pays attention to every detail. I love this place and HIGHLY recommend!

ki
Review №14

I have been coming to Nail Max for many years, even before the current owners bought it. I love this salon.They take their time and do good work. If you are looking for a new salon i would suggest giving them a try they are great!

Sa
Review №15

One of the most amazing pedicures Ive received anywhere in the US. They have a fantastic selection of paint colors and a ssrntial oil scents. Ive been 3 times, each with a different technician, and never have a single complaint!

He
Review №16

I absolutely loved the work Sky did on my nails. I haven’t had that good of a manicure and design on my nails since I left Baltimore Maryland. He took his time and did not rush. He was very meticulous about the work he did and it was amazing 🤩

Am
Review №17

Way over priced. Acrylics were so thick they stick up... edges look terrible. Will not go back. Ever.Edit: yes u told me price... I didn’t expect poor quality nails for the price. Thick, edges terribly uneven, design is not well done at all. Just very disappointed I spent $70 on low quality work. I have had far better nails done elsewhere for cheaper. I think you should pay attention to your nail techs work if you’re going to charge that much. 😑

Lo
Review №18

Been going to them over a year now. They are super nice and give you what you are looking for. And their pedicures feel amazing. They will use hot stones on your legs (if your okay with it) and massage the stones all over your legs and feet.

Co
Review №19

I’ve been going to Nail Max for the last 3ish years and I will never ever go anywhere else. My nail tech is the B E S T! The store is clean, the staff is so sweet and they go above and beyond for the satisfaction of their clients. My nail tech is my girl! She stayed late after closing to do my nails because with my schedule I haven’t been able to get in. She takes her time, has incredible talent and is consistent with her work - I tell her what I want and it’s always exactly what I get(with her own spin on it).The quality? In the last 3 years of going to Nail Max I’ve only broken 3 nails(and sometimes I really do the most, so I’m surprised 😂)!! I’ve had my nails done by a lot of different people at a lot of different salons, Nail Max is the best.10/10 recommendation everytime!

No
Review №20

I got a pedicure and the nail lady was amazing! I felt like she paid a lottt of attention to my feet and it was great the whole experience was really nice!

Ch
Review №21

Ive been going here for quite awhile now. And i have never had any issues with my nails. I love them every time i leave. The one good thing i like about this salon is they are open on Sundays!!! Highly recommend going here if you are looking for a salon! I see Kay every time i go and she’s does a fantastic job!!

Al
Review №22

My sister & I went today to get pedicures, was a little wait but nothing extreme(we didn’t have reservations so I expected to wait) they were all very nice, they gave a great pedicure!! I will definitely be back!!

Am
Review №23

This was amazing, I had gotten a manicure and it felt amazing. The person doing my manicure Tracy was very nice and easy with it, therefore I’m rating a 5 stars

sy
Review №24

I had tracy.. she did my nails so well, my best set and best nail tec yet!

El
Review №25

Went in with a friend- with basic pictures (plain nails with snake and glitter design) I told them I wanted white nails and got black, my friends nails were bubbled and blocky. While mine looked like a 4 year old did them, it took them 2 hours to do and both of our hands were bloody and cut we wanted to get the hell out of there. They charged us 90$. And I left and called to complain about it all and they called me a liar and argued with me. My nails are still messed up from this experience. If you want good nails go to fashion nails and spa in mentor or literally anywhere but here

Ab
Review №26

Tracy did my acrylics and they were absolutely perfect! She was also very quick doing it and very clean!!!

ra
Review №27

I had one of the younger gentlemen and he was amazing

Ra
Review №28

The nail technician was very friendly and gentle. The salon was very clean! Great experience!

Im
Review №29

Absolutely AMAZING service, best pedicure I ever had.

Li
Review №30

EXCELLENT PEDI! Very thorough, gentle, and AMAZING polish job! Highly recommend!!!!

ma
Review №31

Horrible experience there with my daughter. The man that did her nails was rough, mean and unprofessional. She cant remember his name ( because she was so uncomfortable) but believed it started with a T. I have been taking my daughter there for years and she has her favorites but the wait was longer than the time we had available. Big mistake...this guy should be FIRED.

Je
Review №32

Pedicure was rushed, polish was sloppy. I had to clean off the polish on my toes when I got home- only wish I had checked my polish closer before leaving, I would have asked for a redo.

Ko
Review №33

Great experience! Techs were super attentive and the attention to detail was awesome! Will definitely being going back!

Br
Review №34

Ask for Winnie! She did great! Very gentle, no nicks or burns.. she takes her time and does beautiful art. I always feel like nail techs slump and pout when you request creative designs.. Winnie has a passion for it!

S
Review №35

Very nice. Took a decent amount of time filing. I’ve been to places where my nails still look bulky and not shaped right. Definitely will be going back.

Ja
Review №36

I have been to alot of nail salons throughout the years. I am very hard on my hands with my job, and its hard to find a place where your nails dont chip, break, pop off, water get under them until Nail Max. They do a great job every time! With that said give them a try its worth it!

Ki
Review №37

My daughters and I have been going elsewhere for past few months and really since Day 1 we all were not very Happy, so today we decided to TRY a new place. I looked up reviews and this one had the best by far, yes, it had a few bad ones BUT everyones got a bad critic somewhere lol!!! I just would like to say that this place is the bestest by far!!! I NEVER had my nails look soo amazing along with both my kids and the each got hand drawn nail art on a few fingers! They were patient and Kind and very busy and u couldnt tell cuz no one seemed overwhelmed at all!!! I give a 5 star rating all the way and we will be coming back I. 2 weeksIts crazy how the little things can mean the MOST!! Clean, friendly, affordable and all look amazing and soo soo many colors and types of polish to.choose from!!! Thanks so much!!!

Sh
Review №38

BESTTT Pedi in Mentor! Great staff and prices are very reasonable! They are closed Mondays - but open Sundays = GREAT! Always have an excellent experience here.

ma
Review №39

Always treat me right! Great service from Tracy and the staff!! I wont go anywhere else!!

Kr
Review №40

I love nail max. They always do an amazing job and everyone there is so nice and friendly. I’ve been going there for almost 3 years and have never been disappointed.

Ly
Review №41

Best pedicure ever ! Love the hot stone massage ! The staffs are really nice and friendly !

Pa
Review №42

I’ve been going here for years and they have consistently achieved what I was asking for above and beyond. They take the time to perfect the details and are very kind. I always recommend this place! Both mani and pedis.

De
Review №43

Went a month again and got a full set of acrylics with a marble effect on one nail. Was 59.00 and change. Went again to get fills and one nail with art work and paid 69.00. There is no pricing and tips only in cash. The work is pretty good, some are talented with the art work. Just wish they had pricing that you know what you are paying for.

Ma
Review №44

Best nail place i’ve ever been to! never going anywhere else!!

Ja
Review №45

A friend that is wheelchair-bound went in to get her nails done today. They treated her awful and told her that they could not do her nails due to her being in a wheelchair! What kind of business would turn away a person regardless if they’re walking or if they’re in a wheelchair. It is deplorable that this business refused to service my friend and they asked her if she could wait outside in the 20° temperature even though she had an appointment they told her it was a 45 minute wait. Any place of business that would treat anyone with any kind of disability like this should not be patronized! Do not spend your money here!

Ch
Review №46

Finally found my nail place. Tried the nail dip for the 1st time and will be doing this from now on. Kay was great!

Za
Review №47

I’ve grown up in mentor this was and still is my favorite place to get my nails done, great service and very neat work.

Re
Review №48

Tracy and Whitney always do an amazing job with my acrylics. Only place I will go to for my nails. I recommend them to anyone looking to get any type of nail services.

Ol
Review №49

Winnie did an amazing job on my nails. I will say the only down fall would be it’s a little pricey on a gel fill ($46) & for tipping, it’s only cash. Just keep those things in mind. Will for sure be back requesting Winnie every single time.

An
Review №50

Very nice salon and staff. Greet you when you walk in and amazing service. Found my new salon

Ca
Review №51

Kay is Incredible! Love this place! #customerforlife

Ta
Review №52

My favorite place to get a pedicure. I have been here twice for a pedi and both times were amazing. They use essential oils and hot stones. The massage is the best part. I love how they actually take their time and genuinely care.

Er
Review №53

Even though they were super busy today, they made me feel like my business mattered! I would definitely recommend this business.

Je
Review №54

Another gr8 experience here!! She explained cost b4 starting and was very clear about it. Very kind and clean!Give stars!! Sky gave me EXACTLYWY the look I described...Tracy added my flower perfectly! Thank U NAIL MAX!!

Bi
Review №55

Kay is wonderful for gel manicures! Went the extra mile to make sure they were even and they were gonna hold up as I am very rough on my hands! Kay is my girl from here on out!

Di
Review №56

Everyone is so nice. They do a great job! My niece had a gel manicure and I had pink and white acrylics.

Al
Review №57

Love all the staffs work there, they are so friendly and good customer service ! My nails look fabulous

Na
Review №58

Best pedicure I ever had! Go see Ben you won’t regret it!

Je
Review №59

Magnificent !!! beautiful work!!! and theyre very lovely .take their time and make sure its perfect . I couldnt have asked for a better place to get my nails done and also I love the thier creativity.

H
Review №60

Nice staff but kind of disappointed in my nails. I got the dipping powder and my nails felt kind of bulky. They weren’t that bad so I didn’t think it was a big of a deal. The bigger problem was that this is the first place I have been to that used a UV gel top coat at the end of the process. Usually when I get dipping powder from other salons my nails are nice and clean for 2-3 weeks. After I left this salon, my nails became dirty and dull after 3-4 days.

Ke
Review №61

Was new in town, needed a full set(but I wanted something new/0mbre& coffin+ a classy look, with a touch of Bling)Had a great experience,the nice man who was in charge did my nailsHe was very precise and took time& didnt miss anything! My nails are beautiful ♥️ I even brought my kids(they polished my youngest toes&nails so cute,as well as got a pedicure for my oldest)I HIGHLY RECOMMEND Nail Max.Came back again to have Skky do my nails again(the nice man from the previous time). He truly is artistic and made again my nails beautiful!!! I get compliments everywhere I go!!! I again referred my oldest,(who was travelling all the way to the West side) She got a manicure on her natural nails(she is a model& her hands are pretty).She came home in pure Joy and her nails were so beautiful ❤️This establishment is great and they are Very talented 🤩

Mi
Review №62

The lady burned every finger with the dermal, then asks me after pulling away everytime saying OUCH says Is this your first time getting nails done? I said no!! Are you serious?? I have never been cut more than once! Is this your first day on the job?? Unfortunately she sucked, but the man who did my pedicure was awesome!! Loved the lava stones. 😊

Em
Review №63

Friendly staff. No wait time. Amazing job on my nails. Great design work too!

Te
Review №64

They always take good care of you and stand behind their work.

Ra
Review №65

I came in about three hours ago from writing this. I got a pedicure and gel manicure. I had no wait whatsoever and was told the price of it all upfront, which was $65 (such a great price!) before I got anything done. The pedicure was awesome. I loved the hot stone massage. The gel manicure was wonderful. I feel terrible that I was having such a delightful time, I forgot to ask the name of my manicurist! She was positively fantastic and I enjoyed speaking with her. She did a BEAUTIFUL job on my torn up nails. When I get my nails done again, I will most definitely come back to Nail Max! Thank you so much!

Lo
Review №66

First and last time! Younger guy was terrible! Not well trained or didnt care. Cut a few times, left acrylic blobs under nails, acrylic to thick, didnt understand shape I asked for. Over priced for the quality the are putting out. Do not recommend!

Pa
Review №67

Went in for a full, was told they had to do a full set and couldn’t not fill them. the full set showed $40 and $5 for length and shape. i was charged $75 in the end. I would not recommend unless you’re willing to be ripped off.

E’
Review №68

Wow. this place is absolutely great! yesterday was my first time coming to this amazing salon and it’s beautiful. my friend and i were served as soon as we walked in! very clean, GREAT services, and an overall wonderful atmosphere. love this place and WILL be coming back soon!:)

We
Review №69

Excellent service!!!.. Great atmosphere, and friendly staff.. Everyone is always kind, courteous, professional, and accommodating.. Tina is my regular nail tech who does an incredible job.. Shell make sure to do exactly what I want.. I leave very satisfied and happy by the outcome of her finished work.. Might I add, the prices are reasonable!.. Tho it does depend on what you have done.. But to me, its well worth it!.. Thank you, Tina!.. I would also, like to thank staff/management at NAIL MAX!.. Great location and best service on Mentor Ave.. I highly, recommend, going there.. 😁👍👏💅

St
Review №70

They got me right in and everyone that continued to walk in was sat right away. Sky did my nails and he did amazing he was very precise with everything and made sure they were the right shape and that they were all even i am beyond happy and will have him do my nails from now on!

Ki
Review №71

Sky was amazing! He’s very meticulous and did a fabulous job!

Er
Review №72

Best pedicures around and gel Manis always last a long time

Bi
Review №73

This place gives the best pedicures, wont go anywhere else!

Ja
Review №74

Love this nail salon

Co
Review №75

Too expensive, rude, acrylics were done poorly

Sa
Review №76

There is no place like Nail Max! From the amazing customer service from the family owned business is amazing!! They are very clean at all times and never do a poor job! If you have an issue they try to find the best and fastest way to help you! I give them 10 stars!? ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Da
Review №77

Love this place and all the people who work here! I’m always greeted with a nice hello and smile with I walk in the door! Excellent quality service by Winnie, Traci and everyone else who has done a service on me. The work is top notch!I always get compliments on how nice my nails look and will recommend Nail Max in a heartbeat.

Al
Review №78

My daughter and I got pedicures and were pleasantly surprised by the quality and cost! Great service and the chairs were the most comfortable I have ever been in!! This is definitely our new nail spot (✷‿✷)

Ja
Review №79

They are great when u need ur nails done

Al
Review №80

My nails are awesome!! Ask for Tri!

Co
Review №81

I am in love 😍😍😍 with this shop!!! Everyone was so nice and friendly. The shop was very clean. Tracy was so amazing she took the time to show me the differences in the different types of acrylics. I was looking for something particular. She did a sample of 3 different acrylics so I could actually see what they would look like when finished so I could get exactly what I wanted. And as for the quality of work... if I could I would have given them 10 stars. My nails look beautiful I am so pleased. You definitely get what you pay for here. I will never go to any other nail shop I found my true nail home. I do not have a single complaint about this place. Im so excited to go back in 2 weeks to get a fill. Thank you so much Tracy!!!

Ka
Review №82

Waited about 45 minutes for a full set, but didn’t have an appointment so that’s to be expected. Everyone was very friendly, but my nails are a mess. They’re SUPER thick. He put on like three layers of acrylic. There are globs of acrylic under my nails that didn’t get filed off, the polish has air bubbles all over and doesn’t cover the entire nail, and the nails are uneven. After paying $40 for these things I won’t be back.

Ka
Review №83

I love nail maxx and sky is my favorite he always does a fantastic job

K
Review №84

Great fast service

Ly
Review №85

Amazing experience. They free handed my French manicure and it turned out perfectly! Im blown away. Scheduled two mani pedis for this week. So excited! Very professional and kind.

Ka
Review №86

I love coming here! Highly recommend! They take their time and always want to make sure that you leave happy! Always a great experience!

fa
Review №87

Best salon I have been to in the area! I went to a different salon because they are closed Monday and it quickly reminded me of why I come here. ALWAYS amazing service, they give me EXACTLY what I ask for, and the prices are explained to me prior & are very reasonable especially for the quiality of the work you receive. I would give 10 stars if I could.

Me
Review №88

This is the best nail salon I’ve been to. I got my nails done here yesterday and Tracy did an amazing job. I’ve been getting acrylics for probably two years now and this is the happiest I’ve ever been with my nails. If you go here definitely ask for Tracy because she’s just so good.

Gi
Review №89

First time today and love my nails from Winnie 💙😊

Ly
Review №90

Excellent!

Br
Review №91

Walked into a very friendly and inviting environment. All of the patrons had wonderful things to say about all of the employees working. Went in with a TERRIBLE set from another salon, and the girl working on my nails listened to everything I didn’t like about them, and made them look infinitely better. You can tell everyone there is talented because all the ladies were leaving with smiles on their faces. Definitely will be returning!

Ma
Review №92

Ive heard wonderful things about this location and the work they do

Av
Review №93

Stopped in today for the first time to get a pedicure. The service was excellent! I loved the hot stone massage and the essential oils they put in the water. My toes look great! I will certainly return.

Ke
Review №94

I like them a lot. Quick and efficient. Great nail art.

Ro
Review №95

They do a great job with gels. The wait time isn’t too bad. Nice selection of colors.

Ha
Review №96

Great nail art . Very nice people!!

Ti
Review №97

Amazing place! They do Amazing work and are so friendly. Will never go anywhere else for my nails!

Em
Review №98

I went here yesterday to get a full set and I was very happy with my results! When I got there I had to wait for a while but it was worth the wait. A huge plus is that the price is amazing!!

He
Review №99

I always go here with my niece and have the best experience they treat us like family and we are always pleased with our nails💅🏿🌺✨

Ke
Review №100

This was mine and my daughters first time here. They did a great job and we are both stupid picky. They asked frequently if it was ok and fixed anything we asked. We have found our new salon.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:9395 Mentor Ave, Mentor, OH 44060, United States
  • Site:http://nailmaxmentor.com/
  • Phone:+1 216-702-7004
Categories
  • Nail salon
Working hours
  • Monday:11:30am–5pm
  • Tuesday:Closed
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
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