I love this place is the best in town to me. Ive been going to other nail shops before in the past but nothing compares to Queen Nails I am stuck with them for life just recently they was out for a week so they could get a break during the pandemic and even though my nails was bad I did not want to go nowhere but them they got my nails growing long and beautiful and then on top of that they could do anything you need them to do in there so Im never going to another nail shop again unless they fall off planet Earth and then my nails my face would look a hot mess.. Mask π
Today was a hot mess had a 5 oclock appointment and still here. Use to be a reliable place with staff that knew what they were doing now i dont know what the heck they doing. I have been a loyal customer for almost 30 years but think Im going to have to look elsewhere
I was referred to this place by someone since its literally up the street from my home. I made an appointment for brows, lashes, wax, mani and pedi. A sweet young girl at the front told me to go sit in a chair in a pedicure station & soak my feet and that was IT. My feet soaked for almost an hour and nobody said anything to me or gave me an update etc. The most unprofessional setting Ive ever been to. I definitely wont be back. Customer service is HORRIBLE. I dont care if they were busy. I made an appt. No reason my feet shouldve been soaking after an hour. I got the towel, DRIED my feet off, put my sandals back on and walked tf out.
Love twin and auntie and all the staff. I get my lashes done every two weeks and they always do amazimg job
I use to love this place however they have gotten horrible. Even if you set an appointment it doesnt mean you get that time. They will message you 15min before your appointment to inform you to reschedule. AND EVEN IF they do call you for your appointment be ready to wait another 2hrs. This is place is like the doctors office. BE PREPARED, CANCEL THE REST OF YOUR DAY!
Love them, they are great and not in a rush to do your nails they make sure yu are totally satisfied
I have went there 3 times. Ive had multiple people working on my nails in on setting. Polish job was horrible. Misplace appointments and overbooking. Last week was my last try. Time to try a new place.
I believe this place is starting to go downhill. I had an appointment at 11:30, but they didnβt start my pedicure until 12:30. Then, once they started, everything was rushed and the quality could have been better
I love the service. I got my lashes did, eyebrows arch and tinted. They did a good jobπ
If you are in Memphis and you like to get your nails, feet, eyebrows, and/or lashes done with treatment fit for a Queen, then this is truly the spot to go. Im very selective of businesses I choose to patronize, especially when it comes to the way I am treated and how my money is valued. Lets just say that the customer service as well as the work done here is just impeccable. The prices for services rendered: very satisfying to the coin purse.
Im in la,la, land I have been due for good professional pedicure every since covid-19 showed up. My feet πΎ feels amazing. Shout Out to the pedicurist πβ€οΈ
I always have a good experience. They were closed, stating renovation but when I came today, nothing has changed. They could update the building. Other than that, my nails and pedicures are always done right.
Jack is mines all mines lol heβs amazingπ₯°
You can never get a booking with them. It says they are only accepting appointments. When you call or go online to schedule an appointment the times that are opened are not correct or βalready bookedβ. Whatβs the point of having an online system if it is not accurate?
Where is Heineken?????? And Ramon???? They were the best nail techs since they been gone itβs not the same!!!!
The most important thing is there sanitary very sanitary separate everything great service
I scheduled an appointment for lashes it was about 10 of us had the same appointment.
Twin and Tee Tee will have your lashes popping!
I ve been going there over 10 years and i havent been dissappointed yet. I luv twin and V and Lu. Nothing but luv for them.ππ
1st time and stayed 2 hours jus to be told they dont do walk-ins
Ive Been Going for Many, Many Years & Dont Go AnyWhere Else! Theyre Close to Home & I Get Fast Service, Always With a Smile! Great Job Guys & Ladies!
I could not believe that they didnt go by any covid19 guidelines accept masks if someone called the health department they would be shut down I only went with a friend I wont go back it reminds me of a club so crowded
Great customer service! Call before going could a wait
I love it my favorite nail shop they do good work have very nice employees
Too many patrons no social distancing waited over a hour to be seen if my daughter hadnβt asked me to go I would have stuck with ProNails on yale road!
Over crowded((they dont care about covid19) in that place at all. No division!!!But if u dont mind the crowd I figure they do good work since so many ppl in there.
Fast and reasonably priced. Offers other beauty services such as lash extensions and waxing.
Lilly does my mink lashes every 3 weeks. I love them every time
Need more organization
Love this place
I dont like that you have to make an appointment to get your lashes & eyebrows done.
Nice place
I have been going for years on top of year. Left but came back. There good.
I was there 3 whole hours getting a mani pedi. They lady took a whole hour just to do my feet and after that I sat a whole other hour for my nails. I am a regular customer here but for the past month the service has sucked. My nails came off on the next day on top of that. JOST TERRIBLE
I waited an hour with an appointment made me mad but my lashes cute. Twin
Lady very unprofessional couldnt apply nail art properly & was very rude about correcting & still messed up my nails by not applying nail art with proper tools
This is the worst nail salon ever!!! Everything was rushed and the nail salon is so filthy youβll think youβre going to catch a disease just sitting in there! This nail salon needs to be shut down by the health department!!
Today was my first time here. It was recommended by a co-worker. I have found me a new place to go when Im off work & need / want my nails done
I enjoyed my first time visit. But, Dawn is rude she cut my nails any kind of way she acted like she had a problem with how I wanted my nails shaped . But, once they changed her with the older lady my visit was better. Looking forward to going back Friday. My nails lasted for 2 full weeks without breaking
They use to be nice and treat there customers with respect. Now, u walk in they doing more laughing n talking. Walking around as if they dont have something to do. And if the owners arent there they all including Lu. She now walks around as she dont hear u.
They obviously changed acrylic or something because my nails π πΎ are lifting terribly latley.
Excellent service since Iβve been going there for over 10 years! Even moved away from the Raleigh area but make the 20 minute drive back to their shop because of the service, prices, cleanliness, and versatile one stop service you can receive. They specialize in eyelashes, nails, waxing, and are one of the best, yet lowest priced shops Iβve run across! Thanks Twin for keeping your prices where the average person can still afford to get their nails done, eyebrows and upper lip waxed, and still tip your staff and walk out feeling beautiful with money still in their pocket!! YOUR SHOP IS THE BEST, & IβLL FOREVER KEEP DRIVING MY 20 MINUTES!!
This is the only nail shop I patronize! The staff is friendly & accommodating. My nail tech remembers what I like and offers suggestions she thinks I would appreciate. In addition, they offer a diverse assortment of services and have numerous colors to choose from. Queen Nails is the best!
I love it here, Nice friendly staff, quality work
Twin is awesome with microblading. My brows are on point!!!! They all are good with individual lashes. I never had nail services done but they always have a full house! I love Queen Nailsβ€
I had an overall great experience. They are all so friendly and professional.
They did not do my nails right my polystar coming off like 2 hours after. They dont take time for your nails they trying to hurry up for to get the next person
Twin does amazing eyebrows she is the best and they have excellent techs on .. great prices
Got my lashes done. I love them.
I only go to get my lashes done the lady that every body calls twin shes good very nice people. I love when twin do my lashes they last a very long time she get you in and out of there so if your looking to get your lashes done Queen Nails is the place.
My first time trying them out they did a great job on my nails
Tracy is my favorite Nail Tech, shes the best. Its also a few more I recommend
Very affordable. Quality for the price and time. Were quick but still neat. I was happy with my results.
Great service and my nails came out perfect
Fast and always do a great job
The staff here does an excellent job
Nail tech Dawn was so RUDE!This was MY first time visiting.She did not care ...how she cut my nails all uneven .I asked for short stiletto nails.She screwed one of my nails up and said uggghhh when I asked her to fix the nail that really looked bad.She did not listen to my request as she did what she wanted. All she did was complain.I did not feel welcome at all.She rushed ...and did a botchy job on my nails.
I know doing nails is a skill and some techs are better than others but I would expect all nail technicians to have the basics down pact . I saw a set of nails on a woman and she directed me here but my nails did not look as good as hers did when I walked out. I got them shaped square round but they nails were too wide for my fingers and very unrealistic looking. They looked like nails I had Glued on from out a box at the store. The acrylic was left entirely too thick on most of my nails. Looking from the side you can see a hump in my nails from the acrylic which could have been filled down for a more natural and even look . When I messed up two of my nails (on the same hand) while drying them in the UV light under the table, she repainted one and when I pointed out the second one she just covered it with a top coat instead of putting one more coat of polish to cover the blemish, I guess cause she was frustrated. Given that itβs 2018 and the nail industry and competition has evolved as much it has, I thought I could expect to go anywhere to get a basic full set and polish with no problems, I was wrong.They were the ugliest set of nails Iβve ever had I couldnβt stand to look at them for two weeks and had to go to another shop to get them shaped, filled and repolish . If you go here I would suggest asking for the suggested popular nail techs cause everyone in this shop doesnβt know how to do nails all that well .
The Lady Dawn who started on my nails was very rude and her work wasnt good I changed my mind about the color and she apparently wasnt happy about that she made the statement I have customers waiting on me-like I was getting my nails done for free- I said if you are busy someone else can finish and she says they are busy too so I ask am I not a paying customer and as I am talking she gets up and says I will be back but sends an older lady who was really sweet over I said once the color is off Ill be leaving and taking my business elsewhere she said I will take care of you and she did but I wont be back. As a customer I didnt feel my business was appreciated.
I love Queen nails I been going to them since I was 15. Their very busy but move fast!
I bn going there for some years..thn I bn waiting to gt a pedicure they will skip you to gt to there VIP customer...And the owner is very rude I will not return for anymore services from thm again..I ask for a cup and the owner had an attitude and got smart after i spent my money thm! Never again!π€¬
They halfway do their job. They talk crazy to the customers. They have lost my business.
They do good nails but i wonβt be going here anymore because they talk and laugh about you because they know you donβt understand
Love it
Love the lash service
My nails are always on point after a visit here! Theep is the best! She makes you feel like royalty! Love her and Queen nails!
Went in to get a full set. Showed a picture of the set i wanted but they did not have the polish I needed, so another client was helping me figure out what to get b/c the tech wasnβt being helpful. Nail tech was SO RUDE, asking the client did she want to do my nails because she was helping me. Nail tech said she didnβt want to do my nails & got up and walked away. Came all the way out to this shop to be treated so poorly!
Love the way twin do my nails
I love this place and twin she is very fast
They are always packed but the do good work
As a walk - In I had zero waite time, the salon was clean and fresh, all the tools used appeared to be new. The young lady who served me was pleasant and not over talkative which I appreciate, she took her time and did a great job Im returning today for a follow up. I think this will be my new nail salon.
They take entirely too long. Everytime Im there, the customer on both sides of me are always done before me. Im beside two different people or more on each side of me!!!π
They do a good job but there is no order when you walk in you have to figure out your position or they will take people in front of you also the nail tech are to loud when speaking amongst each other
Quick, fast service.
IπTwin!!!! Her work is awesome, and she has waxed my brows and done my lashes for 6+ years. Its worth my money, time, and me traveling from Lakeland/Cordova area to Raleigh to get her services!!!!!
My favorite tech is ms. Pearl, sheβs so sweet and awesome.... not just her but they all do amazing work
I love the beautiful artwork they do on my nails and feet. They also do wonderful brows and lash extensions. They are very clean and their very friendly.
I love Queens! My favorite technician is Tim, he is so funny and makes your experience great!
ReNay is the bestππ
They do the best work on nails, eyebrows. They just to crowed and the wait is to long. I would go back, but it would have to be very early in the morning.
Great nail shop. They are professional. I never have a complaint.
Twin is the only person I let do my lashes at this salon.. because she usually do them good but the last two times, I didnt like her service.. My lashes were thin & falling off the VERY NEXT DAY.. I am highly pissed I wasted my coins on that bs.Queen Nails was the ONLY place I went to get my eye lashes done until now β
Twin is the only person I let do my eyelashes, she is wonderful β€
They do good lashes and eyebrows but their nails are paper thin and not good
I am a faithful customer. Fast service and I am always satisfied with my lashes, nails, and brows.
Tim is my favorite omg he is the best especially for manicures and shellac I highly recommend him & he is super funny
They have built up their business and not customers that have been with them are treated awfully
This older lady did my nails(i believe she told me she was 46 and shes probably the most outspoken nail tech there.. shes always the one talking) It was about 6:00pm and she was very rushy and literally yelled at me when i tried to explain to her (the 2nd time explaining to her) that one of my nails was sore (I told her so she wouldnt be rough with the drill) The first time i said it, she had cut me off (and waved me off) while i was explaining. So the 2nd time i repeated it because i thought she didnt hear me and she was about to start on that nail so she got mad and yelled I heard you the first time!!. Then when she was cutting my nails and I told her I wanted them a little shorter she goes ughhhhh. Like what kinda rachet customer service is this! I go there when i dont feel like spending much money on my nails. I brought a friend with me and she said she really didnt like the shop and it was just dirty. They all ask if you want shellac about 10 times because they apparently dont understand when you say No. Im never coming here again. So if you want cheap nails, techs who dont know many designs, and treat customers like trash. This is the place for you.
Twin does the best job on eyelashesππΎππ₯
Reading the positive reviews, I decided to stop by here today. The staff was very friendly, but my nails were awful. Looks like I let one of my nieces polish them. I went straight to Walgreens to get some fingernail polish remover. I dont understand how they were packed, maybe they knew who to ask forI think I was was given a beginner. Money gone down the drain. At least my toes looked half descent. Glad I only paid for a polish change on hands and feet. Never again.
THEY ARE AWESOME HERE!
Im a frequent customer and I absolutely love them.shout out to twin she keeps my lashes and brows on fleek .she knows how I like it.2pks mediumπ