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Self Heating & Cooling
1700 Cumberland Point Dr UNIT 14, Marietta, GA 30067, United States
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Self Heating & Cooling

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De
Review №1

We used one of the name brands to service our AC/Furnace units since we built our home. When it came time to replace the unit, they quoted a price that was way above my expectations after my research.In comes Self, who was referred to me by another satisfied customer, and they not only beat the price substantially (Same Manufacturer and equipment) but also were more responsive throughout the process. When it was install day, they showed up on time, did the job right and left the work space in better condition than when they got here. Ill recommend them to anyone looking for service and/or installation.Support Local business, better service, and better pricing!

Ja
Review №2

You know how everyone says they have a guy but most times their guy is not the guy. My neighbor recommended their HVAC guy and I realized immediately I finally had a guy.Self is amazing!They service my home and a rental property. I never had any problems with reliability, work or the price.It is usually one of the family owners that respond to service requests. John Self is the best. And I cant forget to mention Kelly. She handles scheduling and billing like a boss. She is very responsive - she makes the whole process feel effortless.Ive been using them for years. But I just realized today after a service call that I never left a review.If you need a guy (and gal), you should give them a call.

Er
Review №3

I called them when I had paint bubbling under my uninsulated HVAC ducts, which I suspected was from condensation on the ducts. They came out and took a look, gave me an honest opinion and didnt take the easy opportunity to sell me on the expensive project of cutting open the ceiling to insulate the ducts. They said it was probably just a one-time thing and then didnt even charge me the diagnostic fee I was expecting. That was a few months ago, and I havent had any more problems so I think they were right. It takes a very honest business to come out for free and then not try to sell anything.

Mi
Review №4

Once again the guys from Self did us right. I have used them for many years for both my home and business and would highly recommend!

Je
Review №5

After my friend has used Self for her flips and her own home, it was a no brainer to use for replacing a very old furnace. They are upfront and honest, no gimmicks. My neighbor who works on commercial HVAC said the quality of the work, stellar. For such a huge investment, I could have not been happier with Self as the whole experience was perfect. Also, being local, that gives a huge peace of mind and glad to support people who also live in our community!

Ad
Review №6

We have been using Self for a little over two years now, and theyre hands down the best HVAC repair company weve ever used. John has more than once gone above and beyond to make sure our home is comfortable and safe.When our pressure switch failed on our unit he was out here the same day to replace the part. In addition he ran through the system completely and ran it through a few cycles to make sure he was satisfied with the results.

ma
Review №7

We discovered Self when we needed our new system recharged. Self charged only for the refrigerant they used, others had a minimum charge. We then decided to use them for our regular service and have found their prices to be better than just competitive.

Ch
Review №8

Self is just fantastic. I have used them for many years, and no matter what the issue they go out of their way to get to you ASAP, are helpful to tell you what is going on, and pricing is always very fair. I would recommend them to anyone!

Ar
Review №9

My experience with Self Heating & Cooling has been fantastic. From initial contact, the response and professionalism was exceptional. The owner, John, quickly diagnosed my AC issue. I mean he arrived within hours of my first contact with this company! I never felt that I was being up-sold services I didn’t need. Everything was explained thoroughly and timelines that were promised were kept. I ended up needing a replacement of both the inside and outside units. Not inexpensive but I felt I like received quality service for the price. The install person, Mason, was equally knowledgeable and very willing to answer my questions. If you are looking for a locally owned small business that will treat you right, call John at Self Heating and Cooling. They earned my business and I’m happy I found them!

Se
Review №10

Our HVAC guy retired and we were referred to John. Our unit went out after office hours and he called us regardless and walked me through how to fix it myself. When we couldn’t fix it, his tech Chad came out and was incredibly helpful and honest. He tried everything to save us money. I highly recommend them!

Br
Review №11

Chad from Self Heating and Cooling was extremely helpful and professional and absolutely earned my business...will be using Self Heating and Cooling from here on out!

Ma
Review №12

We discovered Self when our one year old air conditioner needed charging. Self charged very reasonable rates and were extremely helpful with other questions we wanted answers for.

Se
Review №13

I’ve used Self Heating for annual service and maintenance on heating/cooling systems in my townhome for years. Kelly always proactively reaches out to schedule appointments (appreciate that I don’t even have to remember) and very responsive to calls and emails. Their technicians are always professional as well. Appreciate the time they take to explain any maintenance needed. They’re reliable and fair.

An
Review №14

Although John didnt take the job, he was professional and spoke honestly about the entire project. I always appreciate honesty. Thanks

Ge
Review №15

True pros. honest, upfront, and on time.

Ma
Review №16

Determined the issue quickly and was able to schedule a repair and order a new part in a fair time frame. Friendly service too.

Re
Review №17

Great honest people! And very quick service in the middle of a very hot summer

Li
Review №18

As a property manager, I am using Self Heating & Cooling as my go-to HVAC vendor. They (usually Kelly) respond quickly to my maintenance requests, and make contact with the residents/tenants of the property in need, within the time frame I require. Their tech will often call me from site with suggested solutions and repair options. Prices are reasonable and reliability is top notch. I am extremely happy with their services and will continue to use Self Heating & Cooling whenever I can.

Jo
Review №19

Self heating and cooling has been servicing my location, Avondale Mini Storage, for years. They have always been on time, professional, friendly, and informative. They are simply the best.

Ro
Review №20

Self Heating & Cooling SHINES among HVAC companies.I feel it was a blessing to have found them.MY AC went out the hottest week in August. From the moment Kelly answered the phone the care and concern for me and how to get me cool was genuine. She had said if they can get the unit going they would see what they could do and if it turned out I needed a new unit they had portable unit they could leave until installation. Chad came out to see what was going on with my unit. He said the motor was gone, he could put a motor in and we discussed all options. Since the AC unit was a 20 year old unit with numerous parts already attached, I opted for a new unit. Chad still put a motor in the current unit to keep it running until they could install the new unit. Talk about Service this company has the old fashioned values and true care and concern for their customers which is rare to find these days. The quote was very fair. The service men were timely professional and as I popped outside from time to time to check on them (offer water to drink) I noticed they were meticulous with what they were doing. Having your AC go out at the hottest time of year is stressful for many reasons. It was very refreshing to find a company whose people shine in every area of taking care of their customer. Thank you Self Heating & Cooling. You have a customer for life.!!

Va
Review №21

These guys are the BEST! When our downstairs AC unit went out, the team at Self Heating & Cooling did everything possible to get us back up and running quickly. They even brought a portable air unit for us to use until they could get our new unit installed. They have amazing communication from the first call, through installation, and even a follow up when they are done. Friendly and reliable. Well always use them for our heating and cooling needs and will happily recommend to others.

Ky
Review №22

Excellent and professional service! Self has been my Heating and Cooling company for almost 10 years. Smyrna/Cobb local and highly recommended.

an
Review №23

After a bad experience with another company, I took my daughter’s recommendation and called them. They met the highest standards of professionalism and charged a little more than one half the amount my previous provider wanted to charge for replacing a coil.

Mi
Review №24

Chad and his team were (and continue to be) great. Great service, great installation and great price. HIGHLY recommend him.

Sa
Review №25

Weve been a customer for over two months, and they have great customer service and quality of work so far! We have worked with John and Chad so far, and totally trust them! They are quick to come out when we have issues with our old AC unit, and try to fix it as quick as possible. Would definitely recommend this company! They also saved us $600, we got a quote from them after we received another one from a different company!

Sc
Review №26

Great experience with Self for my AC needs. John was professional and kept me updated throughout the process of troubleshooting my AC problem. Honest and dependable. Would highly recommend!

St
Review №27

Im picky about professionalism and Self knocks it out of the park on all counts. Dependable, knowledgeable and reasonable. Five solid stars!

Ho
Review №28

Self Heating and Cooling has always checked our units twice a year. When it was time for new ones, my husband and I had several companies give us quotes. Self was BY FAR the most fair price, and the service was excellent. Rarely have my husband and I been so pleased to do business with a company. They are responsive and professional.

Oz
Review №29

Top notch. Very reliable company, work fasts.

Gi
Review №30

The best of the best. These guys are honest, trustworthy, and get the job done at a reasonable price every time. I wouldnt call anywhere else.

To
Review №31

We couldnt have asked for a better experience. Setting up the appointment was super easy and the technician arrived early. I have had some really bad experiences with service techs in the recent past. It was refreshing to experience this level of professionalism! The technician was courteous and knowledgeable. The pricing was also more than fair. Self will definitely be the first number I call in the future if I have any HVAC needs.

Je
Review №32

Chad to the rescue! Our A/C was not going below 80 degrees for several days and with a newborn I was desperate to get someone over as soon as possible! Chad was wrapping up his day but came right over to check the system. He charged our system and got it cooling again within an hour of us calling! I highly recommend Self heating and cooling. They are the only company I will ever call again!! I only wished I had contacted them sooner! Thank you, thank you, thank you!!

Ro
Review №33

I recently contacted Self HVAC for service. Chad himself came and inspected my unit and the service in question. He did some minor adjustments and gave suggestions at no charge. I received a quote for the work and had great followup from the office and schedulers. When the required a bit of extra work per the technician the final bill was true to the estimate. The quality of work was excellent and the company proved itself ethical. 5+ stars!

Je
Review №34

My air conditioner stopped working the night before temperatures were going to be in excess of 100 degrees. I called Self Heating and Cooling the next morning and John fit me into his schedule for that day, even though they were understandably very busy. He was very professional and was able to fix the problem and get my AC working immediately. This is an experienced, reputable company who I would definitely call again and would recommend to anyone.

Co
Review №35

This is the best heating & cooling company I will definitely call them back if I need them again 👍🏾👍🏾👍🏾

Sh
Review №36

Good guys. Good work. Zero complaints

Hi
Review №37

Professional, friendly, responsive

Information
14 Photos
37 Comments
4.8 Rating
  • Address:1700 Cumberland Point Dr UNIT 14, Marietta, GA 30067, United States
  • Site:https://selfhvac.com/
  • Phone:+1 678-909-6377
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–3pm
  • Friday:8am–3pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Repair services:Yes
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