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Cadillac Care By Randys Auto
640 Merritt Rd, Marietta, GA 30062, United States
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Cadillac Care By Randys Auto

Comments
sh
Review №1

I been going there for years with my Fleetwood they will fix it for a high dollars and it only last a couple months then when you call them about it they tell you it’s your fault but when you bring it in they have to replace it under warranty for free. But you will have to take it back again for the same problem. They fixed my a/c 2 times now and it’s back making noise again. And they fixed it with TAPE. I WILL NOT DO BUSINESS AGAIN WITH RANDY

Em
Review №2

Went in for an emissions test and left with a broken gas cap. They told me they didn’t break the strap - it was broken during the process. And that it would’ve broke the next time I put gas in my car anyway.The broken gas cap strap is not a big deal but the gaslighting and lack of accountability left a bad taste. No apology.My car is an older car so that may be why they didn’t care. It’s also not a Cadillac (which they specialize in). Made me feel like I was wrong for going there in the first place.

Ke
Review №3

Randy took good care of us. Brought in my XT5 for repairs to the front axle after a minor fender bender. The car was in and out on the same day. Parts were already on hand and the labor was very reasonably priced. Best of all, these are honest folks. They will tell you like it is. No upselling or tactics. This is my new go to mechanic. Recommended.

Ce
Review №4

I was looking for a shop to service my car outside of the dealership. They did a great job. Went on Monday. Part came in Tuesday and work done Wednesday.

Jo
Review №5

They always find the issue and fix without killing your wallet. Not that I believe there is such a thing, especially where mechanics are concerned but they are close to perfect, Honest, they work quickly, theyre rarely wrong on a diagnosis and dont overcharge. Highly recommend!

ch
Review №6

These guys fixed my car but then stole my headlights and replaced them with broken ones. When I say broken I mean the wiring loom was cut and the brand new headlights were replaced with used headlights. Id give them no stars if I could. Take you car here at your own risk.

Ma
Review №7

Carol and the team are phenomenal. Excellent service, know their cadillacs, and great prices for the level of services they deliver. They are the only mechanics aloud to touch my 86 starship (Fleetwood brougham)

Ra
Review №8

Top notch service. Quick reliable and dependable work. Nothing but the highest quality.

pa
Review №9

Randys shop came highly rerecommended to me from friends over at Turnkey Auto, also Capital Cadillac Im excited to see the diagnoses and the results from Randys Fine shop on my 92 Deville Cadillac.Randy just wanted to follow up on the work you done to my 92 Cadillac DeVille its been running very good wanted to say thank you for your service and if any thing else comes up with the vehicle i will be back to let you take a look. THANK YOU !

Vi
Review №10

It was phenomenal. The people are nice and knowledgeable. I was in and out in no time.

Do
Review №11

I took my car here before and that’s the reason I returned. I never have any issues with this shop. Always the best customer service and the best mechanic service. I wish they did full restoration so I can have people I trust working on my car. As long as they are in business, I will be bringing my Cadillac here.

Br
Review №12

Randy and his team took great care of my 2005 Deville, brought it back to its former glory. Highly recommend and will use them for future services !!!

Ge
Review №13

Randy does a great job taking care of my car. The service is dependable, honestly priced, and completed in acceptable time frames. Highly recommend for the care of your Cadillac!

Mi
Review №14

Always very professional and excellent work done on my Escalade

Ch
Review №15

Excellent Service, Quality Workmanship, Extremely Fair pricing.

Er
Review №16

Really good service and very nice lady up front 👍🏽

la
Review №17

I Love this place. Customer service is A+ and they are very knowledgeable about Cadillacs. The prices are very reasonable and Carol is the best!!! Its not the nicest place to wait for your car to be fixed but just have someone follow you and drop your car off.

ya
Review №18

First class service as always at Cadillac Care By Randys.I have been dealing with them for over 15 years to service all of my Cadillacs.Fair prices and they take pride in what they do.If want the best for your Cadillac take it to Cadillac Care By Randys...

La
Review №19

Well within time promised to be finished. Result corrected the problem. Cost friendly.

Rh
Review №20

My husband has been going to Randys for over 15 years and they have never disappointed him. They are honest, great service and the prices are reasonable. They get our cars in and out quickly. Usually the same day.

Ch
Review №21

Nice friendly service

Mi
Review №22

I am so confident of the quality of work and friendliness reciever here, I drive 40 miles to bring all my Cadillacs here. Great staff, Fair Pricing, and exceptional work quality. Bring your cars here with confidence !!

Tr
Review №23

They work on my mothers car and she loves them!They do incredible work and she is always satisfied after the work is done..

Fr
Review №24

Fast, complete and thorough service from personable people at a fair price. Much better than any Cadillac dealership (and I know, I have tried them all). Job well done! Thank you Randy, Carol and Pat!

Ju
Review №25

Wonderful place... fair pricing and also very knowledgeable!!! Only place in GA that I trust with my Cadillac

Ry
Review №26

Excellent work.

Sc
Review №27

Randys has been invaluable since I bought my Cadillac Allante. I could not get anyone else to work on it. Randy has the knowledge and parts sources and a very reasonable labor rate. Highly recommended

Ba
Review №28

Everyone at Randys Auto is great! Friendly staff, experienced and quality mechanics. I would recommend them over any dealership or other independent shop.

Br
Review №29

Honest and super fair. If you have a Cadillac, then Randy is your man. Knows them like the back of his hand and nailed the problem on my 85 DeVille in an hour when I spent days trying to find it. True mechanic here!!

Sh
Review №30

Mrs. Carol is Integral, Jeff is Amazing!Thankyou for getting our Vehicles Safe to Drive,So APPRECIATIVE

Ho
Review №31

Great

Sa
Review №32

Very friendly, knowledgeable, trustworthy. And always reasonably priced. Highly recommend

Ga
Review №33

Excellent service; they really care about their customers.

Jo
Review №34

I didnt have a good experience with them! One of my center piece hubcap came up missing while it was in theyre care. So I ask the owner if he could help replace it since it came up missing on his property But he did was make excuses about why he shouldnt replace it & why he dont think my car is worth fixing because of the year & the type of motor that goes in the car. So I replied that the car isnt worth anything to him but its worth something to me because its mines & it holds sentimental values

Pe
Review №35

If You Want Your Car To Stop In The Middle Of The Intersection Come Here Cause They Will Mess Up Your Caddy Jus So You Can Bring It Back For Them To Make More Money. I Got An Oil Change, Came Home Service Engine Comes on. Engine Starts Smoking, Car Info Telling Me I Have 0% Oil Life, Its Only Been Two Weeks. Taking My Business Somewhere Else!!!!!!!!!!!!!

Gi
Review №36

Theyre real fair and fast in their service. The lady up front does her job well and is a pleasure to deal with, even when my car isnt.

Fr
Review №37

Randy and his team are the only folks that I would allow to work on my 1962 Cadillac convertible series 62! I am not concerned about cost of services or how nice they are, and they are super to work with, but I need capable technicians that I trust to work and preserve the magnificence of my sweet 62! Randy has maintained my car for almost 4 years.Fred Merkel

Ch
Review №38

My boyfriend is a Cadillac lover and only takes his car here if hes not going to the dealership.

Li
Review №39

Always great excellent caring team

He
Review №40

Randys Auto have completed many repairs on my vehicles and each time I was very please with both the customer service and the repair. Great place to go if you need your Cadi worked on.

Sa
Review №41

I have taken several of our Cadillacs to be serviced at Randys and they have always been fair and the work has always been first class.Highly Recommended.

le
Review №42

Escalade, hydraulics went out ... charged us $50 to repair. I will be back if I need repairs. Randy is very honest!

Ed
Review №43

They know everything about Cadillacs. He has done all the work on my 86 Fleetwood deville.

De
Review №44

Alert the GMC Cadillac dealer in Alpharetta telling me that my 2007 SRX needed $3,000 of repairs, I took it to Rands for a second opinion. He diagnosed my car properly and I was out of there for $199. He was very knowledgeable and understood exactly what my car really needed. I will continue ot use them!

Fe
Review №45

Always honest and great service every time. .thanks randy and carol...anyone that I know that owns a caddillac I tell them to take it caddillac care by..randy

Ap
Review №46

Very honest and dependable

Da
Review №47

It was once a 5 Star in my opinion

B
Review №48

Trustworthy, fair price, excellent staff.

Di
Review №49

Gods gift to auto owners! Your search for EXPERT, high quality work, honesty, and affordability .... IS OVER!

To
Review №50

Great company,Great people

Ja
Review №51

Randy take parts of other people cars & will not replace them!

Je
Review №52

They are Good!!!😁😁

C
Review №53

Was charged an arm and a leg for a problem that still exists

Mi
Review №54

They had the part I need

Am
Review №55

Doesnt listen to his customers. ....and is not the care you would want your Cadillac to have. ..take it to the dealership

T
Review №56

Great service

RI
Review №57

They Good

Information
9 Photos
57 Comments
4.4 Rating
  • Address:640 Merritt Rd, Marietta, GA 30062, United States
  • Phone:+1 770-218-2123
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Engine rebuilding service
  • Transmission shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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