Zach came over to do an estimate for an EV charger in my garage. He gave me lots of options, explained everything. Then, he offered, at no cost, a whole home electrical inspection. Very thorough. Didn’t try to sell me on anything urgent, unlike other companies. He simply wrote up a report with recommendations and options.Again, no pressure. He was so professional. Should I decide to move forward with any electrical work, I will certainly use this company.
I got an estimate for work to be done. My technician was thorough and explained everything well. I feel as though I can make an informed decision going forward
Snappy has been a great partner with my a/c and furnace, whether it is for yearly maintenance inspections or repairs they are courteous and professional. I am glad I chose them when we purchased our system. Thank you all for what your provide and always willing to do what needs to be done to take care of the customer. Every technician I have had to my house is always top notch. Thank you
This review is coming not from a customer, but former employee of Snappy so I have an insider point of view. Of all the places Ive worked this has been one of the better employment experiences Ive had and the most beneficial to me personally.My technical skills as a plumber have improved greatly as well as interpersonal skills on how to better engage and interact with customers. This is all due to the fact that the company invests in training, instills following processes, and provides top quality tools that allows the techs in the field to provide the customer with the optimal solution to resolve their issues.Having worked here as well some competing residential service business I can tell you first hand all of the techs during my time are top quality. This isnt the case at many of the larger companies. Snappy isnt the biggest army, but each man in a truck is skilled in their craft be it plumbing, electrical or hvac. Rest assured that when that big green/blue truck or van pulls into your driveway youre getting a competent and knowledgeable individual.The management team (Adam and John) truly put the customer first and care greatly about the businesses reputation and that the jobs be done properly.If youre looking for Kmart blue light special prices, Snappy isnt for you. Companies that charge low cant pay or attract top talent to work for them and as a result get low skilled employees who do poor work and result in unhappy customers. If you want/need your Hvac, electric, plumbing or duct cleaning job done properly at a fair and competitive price Snappy Services is a great choice for you. This is coming not from a customer, but former employee.
The tech, Clyde Goins, is superb. He goes over every detail and what the repair required to fix itwill entail. Very competent and friendly.
We had excellent service. Both tech was very knowledgeable and helpful. Highly recommended!
Great team of guys, quick & efficient service! Bundled together a great price for my A/C, furnace & water heater I had installed the same week I ordered it for 18 months same as cash! Who could ask for more?! Thanks Snappy!
Snappy is always prompt and professional. I recommend them to anyone in their service area.
Service Technician was kind, efficient, timely, and very professional! Office Staff and Owner were very kind and professional in assisting me in my choice of product. Very, very pleased in all aspects of the process; from start to finish!
Snappy was able to come to my home within a week. The technician was professional and personable. He educated me fully on my home. He provided excellent insight. I’m very happy with his work and now signed a monthly contract.
We have been Snappy customers for many years. We have the annual service warranty and boy am I glad we do!! Our 5 year old AC unit just stopped working....in the middle of June!!! I called the main number and a tech (Clyde) was here within a couple of hours. He diagnosed the problem and had it repaired within an hour. He was very personable. I am very grateful that thanks to Snappy and Clyde I can sleep in cool comfort tonight!! Happy early birthday Clyde!!
Clyde was very professional and respectful of the property. He changed the a/c filter and checked the system efficiently. He explained in detail what he did and my next steps. I recommend him and the Company as well.
Tommy was extremely helpful and professional! He did a great job repairing our toilet and also helped us turn our outside spigot back on and installed a clamp for our dishwasher drain hose. Weve been longtime Snappy customers and are always pleased with their service.
Professional and efficient. Please wear mask, especially when coughing
We have a service maintenance contract with Snappy. Ironically the heat pump had stopped working before Snappy arrived. Clyde, the technician, knew exactly what the issue was and we were up and running in not. Clyde was kind enough to take time to explain issues, such as dirty filter, how to work the system more efficiently and much more. I definitely recommend Snappy to maintain your system. I would also recommend asking for Clyde. He is knowledgeable and extremely helpful.
Just purchased a home and found, what was believed to be, an old fixed water leak actually to be a very slow but consistent water leak in my laundry room that needed to be addressed as soon as possible. Their professional plumber identified the source to be coming from the bathroom toilet above, that was collecting behind the wall one floor below. I am of the mindset to fix it once, fix it right, and you dont have to worry about it again, and that is exactly the kind of service I received from Snappy Electric, Plumbing, Heating, & Air! As a new homeowner I hope I dont have any other issues but, if I do, I am greatly comforted knowing Snappy Electric, Plumbing, Heating, & Air has the expertise to identify and fix any future problems!
The two techs that came were courteous, explained everything in detail that they would do, gave me several options (with prices) and didnt engage in any shady business practices that I could tell. Snappy isnt the cheapest, but they did the job I needed with minimum disruption.
Snappy did a great job in record time!!! Came home and the house was 82 degrees inside. Adam had one of his techs come out and had me back cooling in no time. Thanks
Snappy technicians came to my house and worked on my a.c. units. They were courteous and professional. They discussed with me everything they did. What I really appreciated was the way they explained things, such as this needs to get done and this may be able to be done later. They made sure I understood everything, even going so far as to explain what SEER stand ls for and how it is determined. They kind of gave me a plan based on needs and budget. I cannot thank them enough.
Dennis was very professional and prompt. During conversation discovered that his dad (also Dennis) had done multiple previous inspections in my home. Knowing he would be so very proud of his son . Gods richest blessings to you Dennis and all of the Snappy family for such great service!!
Reggie came to assist with a cooling issue on our AC. He was very respectful and fair in his assessment. I’ve also used Snappy several other times at various locations. I trust the repair he made today will do the trick! He was great to work with!!
The technician showed up on time and was very friendly and polite. Cleaned all of our air conditioning units and told us how well they are running and only took 45 minutes to complete. Great job!
Our service technician Clyde was professional, efficient and a pleasure to have in my own. I trust snappy and will continue to use them to service all of my home needs. Thanks!
Clyde was fantastic. Very honest, incredibly knowledgeable, and very thorough. Fixed my AC with a cleaning and notice a condenser was going out! Very little money to fix compared to the potential outcome. Been a customer of Snappy for years and would recommend them to anyone
Air Conditioning maintenance-changed filler-checked entire unit. Given check off list of current condition of indoor and outdoor equipment. Answered all questions-very knowledgeable and professional.
Charles was fantastic and professional. He was on time, and he was able to diagnose an underlying problem quickly, which likely helped prevent issues in the future. He was clear and transparent on repair pricing and time. He was extremely knowledgeable, yet able to “dumb down” the problems and solutions for a normal person to understand. Simply another solid interaction/experience with Snappy.
Excellent technician with significant years of experience. Clyde took time to explain things and provide detailed information. Lots of knowledge, very professional. Great customer service
Clyde and team were extremely professional and knowledgeable. They were quickly able to diagnose the problem and get our A/C up and running.Extremely quick, and same-day service.Had no plans to sign a service agreement, but ended up feeling great about their service and went with the platinum package.Being new to town as of 2 weeks ago it’s was great to be able to find a team I can depend on.I would thoroughly refer them to anyone.
Snappy & Clyde are awesome! They fixed my thermostat issues and inspected my unit less than 24 hours of me calling. They are very professional and friendly. I look forward to using them for futures services.
The Snappy rep (Reggie) was very professional and knowledgeable. He quickly identified the problem and thoroughly explained the repair options. He went above and beyond to complete the repair. I would highly recommend Snappy Heating and Air!
Zach did a very thorough inspection of my house’s electrical system. He walked me through all of my options for replacement and repair. And even went above and beyond by dumping the water in my dehumidifier (random but needed). He was very knowledgeable and respectful. Now that I know all of my options, I can make a well-informed decision. I will be utilizing Snappy again for other work on my home.
I have used Snappy for YEARS. They replaced a water pipe that burst between the water line & the house 4 months after I moved in. They’ve serviced my furnace & AC units for years. They replaced my furnace, AC & water heater about 2 years ago and now perform bi-annual service on my units. The reps are always friendly, provide excellent service, recommend services without being pushy, show up when they say they will. I can’t recommend them enough.
Clyde Goins was our tech today. Very professional, detailed explanations, on time, recommend some good things to help keep our units going the distance. Wish this could be the guy that comes all time!
Clyde was thorough, detailed, professional and friendly. The work was done quickly and he advised me of future work needs and potential problems, but he wasn’t ‘pushy’. He represented Snappy extremely well and I look forward to using them again in the future.
The two service techs were friendly, courteous and professional and explained everything clearly.
Today was routine AC maintenance. Clyde has heen here a few times and always does a great/thorough job.
Snappy installed a completenew top pf the line 96% furnace and a massively efficient seer 20 air-conditioning system. For the first time in many years, i do not hear the grinding whine of our old units. The new systems are almost whisper quiet. The entire house in now at a constant temp and the humidity does not exist. The install team did a fantastic jon or out with the very old and in with the new. Only issue is that they jurryrigged the units base from the remaining upstairs unit. Not very professional. However I am sure that that ywo will be taken care of very soon. Because I need a replacement system for one of my older upstairs unit that leaks and does not heat or cool very good
We had no hot water and tommy came and gave us a few options for repair or replacement. We chose repair and he replaced a senor and got us up and running in no time. Friendly to boot!
We had another great routine service appointment with Snappy, this time for our AC unit in prep for the summer. Our technician Clyde was informative and walked us through his analysis, findings, and recommendations in detail. I appreciate technicians that take the time to educate clients on their systems, and best practices to ensure the longest life possible of the system. Thanks again Snappy, and Clyde!
I had to deal with the inconvenience of having one of my A/C unit go out during the weekend at the beginning of summer. Everyone I called weren’t available until Monday. Snappy answered the phone after one ring, at 8:30am on a Sunday morning, and Reggie was at my house before noon. Reggie had the A/C up and running in less than 30 minutes. Big Thanks to Reggie and Snappy!
I used Snappy for a whole house water plumbing replacement and recessed lighting. Work was timely and the cost matched the estimate. Very professional and polite crew that went above the expected to make sure we were happy with the results. Definitely recommended.
Snappy is always on time and very fairly priced. Their techs are always friendly, professional, and relatable.
Snappy lived up to their name. They were at my house less than 24 hours after the water heater failed. The technician (Reggie) did an exceptional job of explaining the options and made me feel confident in my choice of a replacement water heater. I highly recommend their service.
Zach was beyond what I could have imagined. He was professional, understanding and thorough in explaining our electrical issues. Not once did I think he was trying to sell me more than what I needed, but felt like he told me things I need to direct my attention to. Will definitely use Snappy for my futures. I just hope everyone else is as good and thoughtful as Zach.
Reg has been wonderful. Today he came to perform a checkup on my air conditioning system and he was on time, looked everything over, and gave me some recommendations so my unit will keep working longer.
They replaced the electrical box for my air conditioner outside. Zach was so nice and courteous. He explained everything he was going to do prior to and after completing the repair in a language I could easily understand. I would highly recommend them and will use them again if needed.
CJ was very informative and professional. He explained our situation clearly. Appreciated his communication skills.
The technician explained my options and pricing as well as urgency for each option listed so I was able to make an informed decision on what needed to be done now and what I can budget for.
Always found Reggis to be top notch HVAC and heating technician. Very professional and timely.
Zach Young installed electrical supply for outdoor jacuzzi and additional outlet. Work was outstanding- service was prompt and professional. I’m a very satisfied customer
The window for my appointment was between 1pm and 5pmAt 4:30pm I received a phone call saying the technician was running late. Around 6:30pm I calledthem and was told I was next. Reggie finally showed up for my AC tuneup. He told me our system was 21 years old and it was cooling as well as a 21 year old system would. Before he left, he repeated the fact that the system was 21 years old at 10 more times. He did NOT clean anything. Nor did he even put in a new filter. Oh...did I mention he didnt apologize for being LATE? I had read reviews and felt good about this company. Now, I would NEVER RECOMMENDE them after having met Reggie.
Clyde came to perform Spring Maintenance & Service Check. Clyde was courteous, professional, helpful and did a great job.Never have a problem with SNAPPY. SNAPPY always does outstanding work.
Carnell was very attentive, explained everything, did a good service
Incredibly efficient, great staff of people and work quality was high. Good competitive pricing too. Recommend their services without reservation
We love Snappy! We just had our bi annual check up on our HVAC systems which we bought through Snappy. Everything is running perfect and the technician Clyde could not have been more helpful!
Excited to hear about new leadership and team-members! Zack came in time, didn’t overcharge me, and helped identify and few options of saving this spring/summer on AC/Electric maintenance & repair costs — I recommend them!
Clyde came to my home for an HVAC maintenance call and he was great! Clyde was very nice and super knowledgeable and we hope to see him back in the fall for the furnace service. Thanks Again, Roger and Mireille
Ive been using them for years now & I dont plan on changing. Great company with great people.
Clyde was very detailed in explaining the issue and quickly resolved it!!
I was very pleased with everything from A to Z about this business. When I first phoned in a panic, customer service was amazing. Charles was not only on time but earlier than expected. I was notified before of his arrival by customer service. He was friendly, likable, knowledgeable, and communicative about all my plumbing issues. I was given quotes to choose from and appreciated that aspect. He worked diligently and stayed late to get my situation handled promptly. He called me by phone personally to communicate about the status regarding my service. I am extremely pleased with Snappy and particularly Charles for taking care of my issues as if I were family. Thank you!
Seasonal check of HVAC system. No issues found. Knowledgeable and helpful. We use Snappy for all our plumbing, electrical, and HVAC needs.
Just checking my néw a/c and heating unit.Fine job!
I always have such a great experience with Snappy. My HVAC tech was awesome at teaching me things about my system and explaining everything.
Service was professional and Clyde was very informative. I had my HVAC serviced and he handled the service precisely. No better service can be found out there for sure... Hope the review helps all.
Clyde changed the filters in 2 of my Heat/Air units. He was prompt and provided excellent recommendations for future projects. He introduced me to new products and was enthusiastic about how they would be affective.
Zach was a great technician. He was exceptionally kind and professional and stayed late to finish the job. Everything was perfect on the final walk through.
Timely and responsive company and employees. Such a pleasure to deal with Snappy and their employees!
Clyde did great job inspecting our a/c . He told us everything we need to do. A very respectful person.
We have used snappy for 10 years. They have now replaced every AC and furnace in our older home along with keeping up the maintenance. In addition, they put in a new hot water heater for us. They are always responsive, on time and professional. While all the technicians that have been in our home have been good, we especially recommend Reggie for annual checkup&maintenance, Thomas for air related installations and Steven for plumbing!
They came out same day, addressed and explained in full detail all the problems. Extremely professional, friendly and respectful.
Reggie is always professional, honest and fair when servicing our HVAC units. He doesn’t hesitate to make recommendations that will ensure continued safe operation of our system. I appreciate the long-standing partnership that I have with Reggie and Snappy to keep my home operating efficiently!
Snappy was amazing from the start. We recently moved.to the area so we wanted to be sure we picked the right service We saw their review in Google and immediately impressed. When I called, I was greeted and treated with professionalism and courtesy. I was offered appointments within my preference. The technician was amazing! Showed up on time. Zach Young was friendly, professional, knowledgeable, and respectful.Zach explained our options well and his service was tremendous. We will continue to use Snappy Electric for our needs.
Fix ACClyde was great. Very professional, informative and personable.
CJ performed maintenance on two heating and air conditioning units. He was professional, COVID compliant, quick and very personable. Snappy is a quality organization.
We used them to replace an electrical outlet. Fantastic experience!
Clyde is awesome, would definitely request him for next time.
Mr. Reggie, was awesome. He came in and checked all units, making sure we’re ready for the fall and winter temperature change. He is very pleasant and is very detailed about giving you information concerning any problem. And best of all he’s always smiling, very pleasant. I give Reggie a 5 star every time
Technician was very knowledgeable and professional diagnosing recently installed HVAC overflow pump malfunction. Manager also came out and crawled thru tiny crawlspace to diagnose. Replaced pump
The technician Reggie was knowledgeable and friendly. He was able to identify the problem and work with us to determine the best solution to our leak.
The tech was professional, knowledgeable, and friendly. He also fixed the problem 😀
The Installer was great but missed an Item, and this 200 dollar Item, became 1200 after the owner got involved.....price gouging at its best! I paid these guys almost 5000 and they still try and screw me!
Excellent service. Clyde quickly diagnosed the problem and fixed my mini split HVAC system.
Fast service at a good price. Charles was great at explaining everything
Very responsive and concern that AC was not working on initial call. Repair was quick and efficient with a great explanation of the cause of the outage.
Fixed a dimmer switch we had blown when we replaced a chandelier. He was quick, professional, and incredibly nice, as Snappy always is.
Reggie is always very professional and provides excellent service. He is very knowledgeable and ensures my HVAC system is in good condition. I truly appreciate his service and recommendations.
Snappy has helped us through plumbing and hvac emergencies as well as continued maintenance. The professionalism and honesty of the techs (shout out to Reggie and Clyde) is what keeps our business year after year
We had a Goodman air conditioner installed improperly in our home a few years ago. In order to correct the problem it required an accuracy diagnosisAnd repair. We worked with two different companies to no avail—patch work but inevitably, the air would not work below 77 degrees without freezing up. We called Snappy and Reggie came to the rescue. He is professional, courteous and HONEST. He let us know of the FULL diagnostic Concerns with the unit and inside install and the non compliance of previousWork. It wasn’t a ‘cheap job’ but it was worth it to truly get our air working and installed to code and compliance. Reggie had to make several trips and we had to wait on a major part but it was handled today. I am glad we were able to work with Reggie for the entire project. He KNOWS his profession. We will work with Snappy again for other nerds (probably furnace soon) because of Reggie and his professionalism. Thank you, Snappy and Reggie.
We just moved into a new home and, after waiting an entire weekend for gas service call to unlock the meter (with no heat or hot water), we were told that the meter was already unlocked and that we would have to have a licensed professional plumber come inspect and turn on our service. Panicked because it was 3:30 p.m., I called Snappy and I am SO glad I did. Even though there were no available appointments until the next day, Connie went out of her way to line up not one, but two techs to be sure we had someone out the same day! When our tech, Dennis arrived onsite, he took care of all of our needs in a quick, friendly way. We even received a call from the second scheduled tech to be sure we were taken care of! I cannot recommend Snappy highly enough.
I was asked to reschedule Electrician’s visit for the third time today. Enough.
Installed a new furnace and AC unit. Great service.
Snappy electrician (Zach) and plumber (Charles) came out to make upgrades in my newly purchased home. Zach upgraded wiring at the panel and installed a surge protector, and Charles installed a new water pressure regulator and valve in my water heater. Their work was top quality and efficiently done, both were friendly and professional as well. Charles let me know about my water heater showing real signs of wear. I also had Ben and his coworker come to clean out my dryer duct, they did an excellent job with brushes and a super machine. I can’t comment on pricing, but it seemed fair for the work done. The company offers memberships as well, with discounts for services and equipment. I’ll use them again, I was very pleased.
CJ did a great job. Friendly and knowledgeable.
Zack helped us with some electrical issues. This is the second time he has been to our house and we have been 100% satisfied both times.
I had an issue with an outdoor air conditioning unit. They came investigated and found the problem repaired it quickly and now it works perfectly
I know my way around house hold repairs but this particular plumbing issue (leaking shower drain) and given my limited time, I thought I would have someone come out and do a quick fix, thinking it would cost be no more than $200 total, that included a $56 service call. He quoted me $953, I was shocked and told him absolutely not. I sit here now 2 hours later and $15 in parts from Home Depot with my shower fixed .
Reggie was awesome, I’ll recommend to family and friends!
Informative, professional and friendly. They did a good job with AC maintenance and inspection.
Came out quickly in July
Reggie was prompt, professional and was able to find an undetected carbon monoxide leak. He was so patient with explaining everything to me through pictures and was so professional! Highly recommend!