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Waxing The City
7895 Main St, Maple Grove, MN 55369, United States
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Waxing The City

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An
Review №1

I had my first (and second) Brazilian wax done by Tori - she is amazing! Friendly, professional, and did such an amazing job calming my nerves and making what can be a super uncomfortable experience such a breeze. I will definitely continue going to this location just to see her! Would highly recommend.

Re
Review №2

Kiah is the person who provided the service to me. She was not friendly and made the whole experience unbearably painful. Finally I decided to leave without completing. I would not recommend her.I have been to European wax center and they did an amazing job.

Ca
Review №3

This place was amazing! The aesthetician I had was gentle and went over skin care. I was able to schedule same day for eyebrows. Ladies are very kind and knowledgeable, Ill be back!

Sh
Review №4

When you visit this cute location, ask for my sister Kiah! She is so good that I drive an hour to see her😊There isnt anyone that perfects my eyes brows and handles my other waxing services like she does!

Ca
Review №5

I went to Waxing the City Maple Grove and saw Tori. She was hands down the best! She made me super comfortable, and her attention to detail, professional skill, and ability to go above and beyond to make my wax perfect made for an amazing experience! I can’t wait to go back, and highly recommend to anyone in the Twin Cities!!

Ch
Review №6

Tori was amazing. Great quality wax, comfortable atmosphere, friendly service. Would definitely recommend to friends.

Ch
Review №7

Always a great experience! Love my cerologist Kelley, always does an amazing and fast waxing!

Na
Review №8

This was my first time there had my eyebrows waxed and a henna tattoo put in them loved it the staff very helpful and very friendly

Va
Review №9

Update: I emailed the manager Kellie as told to in her response and got no answer back. Which was about 2 months ago. So I highly highly do not recommend coming here. I did find a great location in Saint Paul called European Wax Center and they’re amazing!!//I booked a service with them, they never sent a confirmation email, canceled my appointment within 5 minutes, and charged me 50%. Then told me (even though I was literally by the location) that if I did go in for my service I’d have to pay an additional $75 on top of the fee. Then they rebooked me without my consent for a Monday two weeks from now.I had to reschedule in the past due to obligations that come up. Neither of the two times I rescheduled was told it was considered a “no show”. Aly was the only good thing about this place that made me come back. I didn’t appreciate being booked again without my consent at all after telling them I just wasn’t going to come back.

De
Review №10

Erin is the best...so attentive and made me comfortable from the start

jo
Review №11

I booked a brazilian wax my cerologist was Tori, she really took her time on it and removed every bit of hair. This is my second wax ever !! There was no pain at all. Will definitely recommend her!!

Ni
Review №12

Great experience. The wax is great for sensitive skin. The only thing I would change is that I wish the staff would wash their hands in the room before starting so clients can see.

Jo
Review №13

I went in to get my eyebrows done- Eric did an amazing job! Good customer service, clean facility, and the appointment itself went smoothly. He really went out of his way to make sure my brows looked amazing! Already scheduled in for my next appointment and will definitely recommend anyone go here.

Mi
Review №14

I have been getting waxed regularly for just over a year now. I highly recommend Elizabeth. Her attention to detail and overall kindness is admirable. I would have never imagined myself being a regular, but I fell in love with how easy managing my hair growth has become. Everyone is so friendly and makes the experience comfortable. The club orange package makes returning for my monthly wax even easier. I barely have to “check-out” at the end of my visit. Highly recommend.

Al
Review №15

Love this place. Always fast, professional and make me feel comfortable

Al
Review №16

Absolutely amazing. It was my first time getting waxed and not only was the worker welcoming, but she also went through everything a first timer needed to know about waxing in certain areas. The prices arent bad at all when compared to other waxing places around the twin cities!

li
Review №17

Awesome service today!

Se
Review №18

I was SO nervous about getting a wax. You know, you hear all the horror stories. When I got there the woman at the desk was very sweet and all smiles. Katie does my waxes and she is absolutely fantastic! The first time didn’t even hurt. She was amazing at letting me know exactly what was going on, why she was doing what. I felt very comfortable and I felt confident in her skills! Everything was very sanitary the wax wasn’t too hot (which Katie always asks to make sure). I can go on on and on. I love this place. Also, music is ALWAYS great!

Te
Review №19

Ask for Ahna! she is amazing! I had received regular waxes pre-COVID and was nervous about returning once restrictions were lifted, especially because I would be working with a new cerologist. Ahna was excellent! I was comfortable during the entire service. I received several services that I hadn’t had in 6 months - Underarm, Brazilian, and eyebrows. I was nervous about it being painful because it had been a while but it wasn’t too bad and Ahna worked quickly, carefully, and mindfully. I’m very pleased with the results. I would highly recommend going to this location and visiting Anna for your waxing services. Thank you Ahna!

Am
Review №20

I transferred locations because I wasn’t happy at the Golden Valley location. I have been impressed every time I come for my appointments here. Normally I see Victoria who has been awesome.I arrived tonight and checked-in, completed my appointment with Sarah (because I had to do a reschedule so not my normal day/person). She was spectacular! Quick and always checking on how I was doing. To my surprise a few hours after my appointment had wrapped up I noticed a voicemail on my phone. It was them trying to reschedule because my tech had left sick for the day. I showed up to my appointment completely ignorant to this fact and no one even blinked an eye. This location and the staff have all been wonderful.

Ly
Review №21

Convenience of scheduling online is great. Highly recommend Eric in Mpl Grv.... attention to detail and great personality.

Al
Review №22

Natalie is amazing! She does the best job of making me feel comfortable, and I am always very pleased with my results. She knows the products and she gives me informed answers whenever I have questions. 10/10 would recommend!

Da
Review №23

Very friendly and attentive to me. Sarah was awesome and treated me with respect when I was nervous with Brazilian and chest wax.

Ma
Review №24

I love this place. I go to the Maple Grove location. They understand that everybody is different and are respectful if you have extra skin or are a plus size man or woman. They are familiar with your body type and you will feel fabulous.

Mc
Review №25

Great staff and great experience. I schedule online and it is super easy to do.

Bl
Review №26

My first experience at Waxing the City was great! Highly recommend Natalie. Very detailed and takes her time. Loved my wax today!

He
Review №27

This is the 2nd time Ive been to this location. Both times I have been VERY impressed. The staff is professional and make getting a Brazilian wax incredibly comfortable.

Am
Review №28

Super friendly and great attention to detail! Repeat customer

Re
Review №29

The wax didnt completely move hair, and the hair that was removed was already growing back 2 days later. It was the first time Ive been there since last spring, and something is definitely different. Maybe new ownership?

Kr
Review №30

Molly was so amazing! Made me feel very comfortable and did such an amazing job! Can’t wait to go back!

Ni
Review №31

Katie is my go to girl! Ive been with her for over a year. She took care of me during my whole pregnancy and post partum. There is no one else Id trust to take care of all my waxing needs.She knows exactly how I like things, but shes good at getting me to try new waxes, and guess what? I end up liking it.The staff at Maple Grove are very accommodating. Ive had to feed my baby there and they gave me my own private room .The last great thing about this place is you can book all your appointments online, so no need to call in!

Ne
Review №32

I got my first Brazilian wax here. The lady was unable to get the hair off so I left with small patches of hair. Only to later find out that other wax companies will pluck the leftover hairs. Other then that, the women who was performing the was was supper fun and made that crazy experience comfortable for me.

Ja
Review №33

Kellie did my wax last week and it was pain free and so quick! She also had great suggestions for my aftercare! She was so friendly and accommodating. I was running a little behind and she still fit me in. Thank you Kellie for my awesome wax and great service! I will be back regularly!

Ni
Review №34

Clean place and friendly people, but they overbook their staff. Booked and underarm and brazilian wax back to back. According to their website it should take an hour total. Got to my 9:15 appointment a few minutes late (not much parking at their location). This left me with 54 minutes for services. Come to find out they only booked me for 45 minutes worth of time so I was only able to get my underarms done.

Ca
Review №35

My appointment was at 1:00. After waiting 15 minutes I asked the receptionist how much longer I would have to wait. She told me 5ish minutes. She didn’t even seem to care that I had waited 15 minutes past my scheduled appointment. I ended up having to leave... She didn’t offer to reschedule my appointment. I’ve had decent service here in the past. Probably won’t come back again.

To
Review №36

Cat is amazing! I have been getting my brows done for 10 years and I have never left as happy with my brows as I did today. Prior to my wax, she consulted with me and pointed out what she was thinking about doing. She pays great attention to detail and makes sure that you are completely satisfied.

Je
Review №37

Loved Waxing City!!! Easy to make a appointment online! My experience was excellent. Waxed my brows... i have to say the most PAINLESS brow waxing ever!!! (i have been waxing for 10yrs) I was very happy with the staff! CHECK IT OUT!!!

Me
Review №38

Came here for 6 months straight and never had the same tech because they always jump from location to location. The only one I could rebook with was Molly— sweet girl but left a lot of hairs and wax that I had to peel off when I got home. The hot wax is another thing... my skin has never gotten used to it and I always find it incredibly painful. Excessive ingrown hairs that the “after wax” they sell has never helped with. I am switching to European Wax Center as they have multiple different forms of waxing after I got told from people never to use hot wax. It might be ok for others... just not for me.

An
Review №39

Devereaux did an awesome job on my eyebrows and my fiancées before our wedding! We would definitely go back again!

Mi
Review №40

Sub par service. Its been hit or miss and more often than not I have left unsatisfied. Its sloppy rushed jobs and way inflated for what you get. Nothing special in my opinion. Unless someday I find a diamond in the rough here I feel like the waxers or cerologists Ive had here are no one Id follow up with for repeat services.

to
Review №41

Katie does the highest quality and least painful waxing I have had. Very professional. Front desk staff pleasant, efficient and also professional.

me
Review №42

Went here for my first brazilian, i highly recommend Nubiah! going in i was kinda nervous, but she was super friendly/funny and made the whole experience easy. will definitely be coming back :)

He
Review №43

I recently had a bikini wax with Angie, and I have to say it was an exceptional experience. I have only ever had really positive experiences with two other providers who are no longer in the area, so Im pleased to find a great new go-to waxing salon. The wax formula and/or Angies technique seem to be superior to others Ive tried. It was nearly painless, very effective--no missed patches, and I didnt feel battered and bruised afterward. Add in the no-tipping policy and awesome musical soundtrack, and I think Ive found my go-to waxing salon! Fantastic!

St
Review №44

Downgrading from four stars to one after I was refused a refund of my unused packages when I learned the person I had been seeing had left to start her own studio. Rather than treating meIke a valued customer they refused to help me, instead offering me a gift card to buy merchandise I don’t need or see a new service provider with whom I’m not comfortable.

Ol
Review №45

The staff is amazing and so much better than European wax center.

Ma
Review №46

I’ve been coming here for a couple of years but that stops now. I usually see Alli and it’s always been a great experience until last time. She took all of 2 minutes on my eyebrows and told me to stand up and look at the full length mirror when she was done rather than handing me a hand held mirror for a close up look at them like she usually does. I knew right then something went wrong. She took 2 huge chunks out of the fronts of my eyebrows, which I have been trying to grow out for 6 years now. I’m scared they will never grow back now. My eyebrows look awful and I’m never coming back here.

Li
Review №47

Great experience. Victoria was professional and great to work with.

Cl
Review №48

Katie was amazing! The wax was nearly painless and she made me feel extremely comfortable!

AT
Review №49

I was nervous and my anxiety was through the roof! My friend told me about Waxing the City and I talked myself into going. THEY WERE AMAZING! Highly recommend. My lady was Kellie she was so informational and friendly and talked to me the whole time so it wasnt awkward at all! I made another appointment thats how happy I was with the experience! If you need anything waxed this is the place to go!

Ji
Review №50

Katie was super fast, efficient and friendly. Very experienced

Al
Review №51

The first time I went there I felt like my service was rushed but it was still a fine job.I returned this week and Kaileen was AMAZING!! Took her time, gave me tips, and I love how everything looks 😍I would definitely trust them to do any waxing service.

Ma
Review №52

I used to love this place, but I have decided to edit my previous review to reflect my last couple of visits. This place has a serious problem with turnover. Ive never had the same person more then twice before they leave the company. Apparently the staff was upset over new compensation policies and have left for other establishments.

El
Review №53

Katie is AMAZING! She does an excellent job and is so sweet!!

Ch
Review №54

Amazing! I got a Brazilian Bikini wax and the pain was very little. Previous waxing to this place was a horrible, painful experience. But Waxing the City was so much less painful. That alone makes it worth it. But everything about this place is great, comfortable and clean.

Ja
Review №55

Professional staff, Clean warm and welcoming environment. The Staff goes above and beyond making the customer feel welcomed and appreciated.

ma
Review №56

Im going on vacation today and booked an appt online for a basic bikini wax. This is my first time ever getting it done and I was so nervous going in. I was greeted by a friendly receptionist then a few minutes later was called in. Mykenzie was the one who did my waxing. I kept telling her I was nervous since it was my first time. She made me feel really comfortable and kept reassuring me that it wasnt painful at all. She was right! It didnt hurt at all. I also told her I wanted to get my underarms waxed and she was kind enough to squeeze that in after the bikini wax. Overall, everything went well. Service was great and I left satisfied. Also, my bikini wax was free for first time clients, so I ended up only paying for the underarm! I would definitely recommend this place and will return for future waxing.

C
Review №57

Great staff and very painless.Ive been getting waxed for about 5 years now and just recently started going here so far both visits have been painless.

La
Review №58

Easy ti book, very professional, clean environment.

Gi
Review №59

Decent people and clean place. The company had changed their policies so many times its hard for someone like me. I was a customer from day 1 and the changes arent exactly improvements. Its cheap, clean and close to home.

Gu
Review №60

My fiancé & I in to have brows done for my wedding. I’m an esthetician and pretty picky. To date, I haven’t been able to find someone who I can trust with my brows... but they needed to be done. I expect the same excellence for my fiancé too, especially for our wedding. I called in and even said that this was for our wedding, hoping they can get the best for us.Haley (the Lead Tech) has done what no other person has done... my fiancé had PERFECT brows. Better than I even do them! Out of 5 stars, we’d give her 10!!!My experience was not nearly as thrilling. I can still say I’m on the hunt for someone that I can trust with my brows. We ended up fixing my brows... twice... the second time, my fiancé (cosmetologist) has to come in and help oversee the fix. We ended up leaving. My fiancé didn’t want the cerologist to to potentially mess up. The cerologist was overly conservative on the clean-up and we couldn’t trust her to get it extra clean. We were there for over an hour.Then, when we asked Haley to fix it... you know... for our wedding day... we were told she was busy and couldn’t do a 5-minute fix... even though it’s our wedding day. Very disappointed.

Pa
Review №61

Mykenzie did such a good job!!!! Love her and definitely requesting her again in the future!!

jo
Review №62

OH MY GOD I CANT SAY ENOUGH GOOD THINGS ABOUT THIS PLACE !!!!i literally just left there about an hour ago, i got a Brazilian Wax with a lady named JAMIE (she is so amazing) i told her about all my worries and she must my mind at ease. We spent my whole time talking and just laughing like we had known each other forever, there was hardly ANY PAIN AT ALL i almost forgot i was getting a wax due to the factor that there was NO PAIN . She is amazing she takes her time and is efficient at what she does. There was no pressure to sign up for anything and or to purchase any items. The front desk girl (i believe her names Mia) she was so kind and sweet. Like i seriously advise anyone going for there first time to go there and work with these ladies, they are so amazing.I will be going back to see Jamie ANYTIME I NEED A WAX and or SERVICE because it was that amazing i felt like she seriously took the time to make sure i was okay and that i was happy. There was no pain and it was just AMAZING i am seriously so happy that i went there .

Ca
Review №63

Great service. Professional. Friendly. Very happy with my experience

Al
Review №64

I was in for a Brazilian wax...during the wax it was uncomfortable as you can imagine. But after I was in so much pain. This happened on a Friday ....I couldnt wear clothes or have anything touch my skin for days. I called the office right away on Monday and was told the manager was not in but that she would give her a message to call me ASAP. Three days later from call the manager still never called me. I had to go to a Dermatology clinic where they said my skin was burned and over irritated from the wax being re applied in the same areas. I paid $65 for this... Needless to say I will not be back.

Al
Review №65

Wonderful job!!! Highly recommend this location. Thank you all for everything:)

Ke
Review №66

Great and friendly service! The lady who gave me the wax helped me relax and even offered me a stress ball since it was my first waxing!

Br
Review №67

Very friendly and professional. My wife loves the workers there and they do great work

Do
Review №68

They care more about making money than customer service. Avoid at all costs. Won’t be coming back here.

So
Review №69

Excellent staff, knowledgeable, and super friendly!

If
Review №70

Great place for eyebrow and to get a Brazilian done!!

Ke
Review №71

The worst experience ever. I have thicker eyebrows in the 90s, apparently I like to keep my eyebrows thick doesn’t make sense. I would never set foot in the dump again

Ch
Review №72

AWESOME!!!!!!! The place is kept very clean and presentable, and the staff is SUPER friendly and makes you feel right at home :) Ive been here multiple times and have seen almost all of their cerologists (thats what they call their waxers). The results were way better than any other place Ive ever been and Im a seasoned waxer. So far Ive seen Jamie, Cat, Angie, and the owner Vera and they are all AMAZING! If you want an amazing, laid back, relaxing waxing experience go here!!!! Cant say enough good things about it :)

Er
Review №73

These ladies are the best at what they do!

Je
Review №74

I love waxing the city!! So clean and friendly!!

Am
Review №75

Friendly staff. Good quality!

Li
Review №76

Love their friendly service

Je
Review №77

Love it....the people are fabulous

An
Review №78

Its a hit or miss depending on the person that performs the service.

Ma
Review №79

Great service

Ke
Review №80

Never been there

Information
12 Photos
80 Comments
4.4 Rating
  • Address:7895 Main St, Maple Grove, MN 55369, United States
  • Site:https://waxingthecity.com/locations/w7/us/mn/maple-grove/?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=w7
  • Phone:+1 763-416-2082
Categories
  • Waxing hair removal service
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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