Short wait and reasonable prices. You stay in the car so no awkward waiting rooms. No pressure to get services you dont want.

Excellent service got me in and out pretty fast. Did there job as described in there service. Actually did job right and explained to me all they were putting in to my van and what it was missing also did a great job of upgrading. Well worth the trip

In the process of changing the cabin filter, one of the technician’s left his phone in the front passenger seat of my vehicle. It had slipped under a bag of groceries and I did not find it until I got home. I called to let them know I had found a phone in my car and they thanked me and asked if I would return the phone. To do so would be a 40 mile round trip for me. I was told they would give me a free oil change for bringing the phone back. I agreed to do so. When I returned the phone I asked about the free oil change thinking I would be given a coupon for my next time I needed the vehicle service. The guy kept talking around it till I gave up and left. Very frustrated! I should have just told them to come get there own phone and met them at the service station near my home and not inconvenienced myself so.

Great customer service! Everyone was very nice; they took the time to answer questions I had about getting a radiator flush, and the tire pressure msg and lite that was on. Will go back when I have lil more time and get that radiator flush......

Great place to get gas...was better before they changed to take 5 and was more reliable...but good place to get gas....I dont trust take 5

Great price on vapor pods and tobacco products. Staff is always friendly and professional.

The service wasn’t terrible, but I wasn’t expecting to wait over an hour for a five minute oil change. Nobody really talked to us before we got to the front of the line and the old man was really grumpy and probably shouldn’t be a customer facing employee. I liked it better when it was just Bolton’s. They use to be friendlier, offered a drink while we waited, and were better at expediting cars in line.

Always a good place for gas and cigarettes! Best prices in town even better if you get your loyalty members discount but at this location Im always told its not working. So I always try to go to another one if I can

My company spent about 150k$ on fuel at this location last year. I spend about 1400$ on fuel every visit. I attempted to grab a bundle of paper towels while waiting for my 500 gallons of diesel to finish pumping. An attendant told me that I could not grab I bundle of paper towels. These paper towels cost at most 2 dollars but I guess they cannot afford to give that to someone spending 1400$ at their pumps in one afternoon and 150k$ a year. Assuming I spend let’s say 25 times that of the average customer in one sitting I think it is fair for me to grab more than one sheet of paper.After this I will take my 150k$ per year in fuel to another station and find a place that values their customers a little more, instead of being greedy to the point of not giving away a couple bucks worth of paper to someone spending a couple thousand dollars. Maybe they can’t afford to give paper to their customers but I know Murphy’s doesn’t mind.I recommend anybody buying fuel use Murphy’s instead as they care more about their customers who spend over a hundred thousand a year. I used to use Murphy’s but switched to Bolton’s the past few years, needless to say I’m going back to Murphy’s over a few dollars that Bolton’s doesn’t want to spend.

I stopped by because my oil light was coming on this new car I got and even though they were just closed, they still looked at it for me and even put some oil in for me for free which I really appreciated!

They were professional, quick, and thorough, despite long lines. Prices seem rather high, I was a little surprised when I got the bill. But I was pleased with the overall experience.

Went twice in a week on different vehicles for an oil change and inspection. Both trips took less than 20m in and out. Extremely pleased

This is where I always get my oil changed. The crew here is always friendly and greets you with a smile. They are always great about offering you a drink while you wait on them to change your oil. They work very quickly. It is always a positive experience. This is a great place to go.

Service was very slow ! But they were very courteous, and seem to do a good job. Really need more help it seems.

The service was completed efficiently and professionally. They were very busy, however, the staff were friendly and helpful. I went to what used to be Boltons biggest oil change place and it felt a bit like coming home. Ill most likely return. Only suggestion is that they hire more staff so the people working there might feel less harried.

I had my oil changed yesterday at the Bolton’s on West 19th in Lubbock, Texas. Two young men assisted me. I waited less than 10 minutes for them to get started. One gentleman recorded my information while the other changed the oil in my truck & replaced the windshield wipers. Both were very courteous & professional! The whole process took about 20 minutes. I appreciated the respect these men gave me and was impressed with how quick they got their job done.

Always professional and friendly. Emily, who did my state inspection, was so friendly and knowledgeable. The young men who did my oil change were awesome as well, being very personable and professional. Pricier than who they bought out but Ill go back for convenience.

Its my G-G store..(.Great people & Great service)....

Boltons is awesome in every aspect. Prices, service, great snacks and drinks!!

They were very professional and courteous! I will definitely return for future business!

I think his name was Josh who dealt with me, and he was very professional young man and seem to care about his job.

Very quick and reasonable. Staff was extremely polite and courteous. Would recommend.

Got in and out quick. Staff was efficient and friendly. Pricey compared to the competition, but it was worth the extra cost to get it done quickly.

I only bought gas. The gas price was good and there was plenty of pump island space.

The Staff and Service was Awesome. Management, including the Assistant manager Spears. They were Professional and Knowledgeable. Thanks !

The guys and girls were super quick and got me in and out so fast my two toddlers and my newborn didn’t get to throw a fit for having to wait.

I just like to get my oil change have been for all my cars for years they are great . Good job guys

These guys are amazing. Im impressed every time I come here. They make everything simple and go above and beyond with their service. Ive gotten an inspection here, oil change, wiper blade replacements. If I could give them 10 stars, I definitely would!

Plenty of room to park. Fasted oil change anywhere. Good service. Never have to worry about waiting to get gas.Getting gas this morning and if you go at slow times its super fast. Really dont understand why people yo elsewhere to get an oil change

I nearly fainted when they told me how much it was!!! $102. I have NEVER paid close to that for an oil change in this same vehicle or anytime in my life! I have been going to a dealership for oil changes the past recent oil changes but I have to leave my car as I cannot wait. I have gone here before also. The last oil change I got was at a dealership and it was was $55.11. I heard people complaining when they first got into Lubbock Tx but they have a commercial now saying they have lowered prices started back with drinks and so on. I guess the commercial is a lie. Will never go again to this place. I wouldn’t even give it one star but it made me to post this.

They are very efficient and completed my oil change without incident but advertise free drink and didn’t offer one and our line was a little slower than the other lines but the staff was friendly .

Good customer service very clean!

Great service...good job

They were very good and efficient.

Great service,was able to drop off car and done on time.

Simple, super great customer service, efficient, all anyone would ever expect.

Thr service was good, they said it was gonna be a wait cuz they were short handed and he offered me a drink. The wait wasnt that long and they were very polite

Horrible place, Im stranded outside Albuquerque NM all because they checked off that they check my fluids but didnt. When I called they said they couldnt find it so they checked it off, its an honest mistake!!!???? Dont go here if you value your vehicles....

Great service & great price! Ill will be going back to this location for my next oil change.

These dudes rocked it. They were quick with their service, but made sure that I was cared for from the beginning to end. I even had a manager come and make sure everything was good. I seriously recommend Take 5.

They did not put my car back together properly and took over 2.5 weeks to order and receive the part to fix and redo it…

Everyone was cheerful and professional and thought of everything. I had a wonderful experience after a long hard day at work. Free soda was a really nice touch.

Mixed service; first contact I had was from a disinterested employee asking if I wanted my tires checked and my windows wiped?.. Duh thats what Im there for. The fellows who changed my oil were courteous enough they offered me a drink changed my oil. showed me the dip stick after and thanked me for my patronage. Boltons described services in the past more clearly. seemed more appreciative in past.

Great people in every store.

Didnt take long and they took care of everything. And the guy taught me how to reset my oil change light.

Was better when it was Boltons. These guys cant even clean bugs off the windshield.

Bolt always good price on gas and cigarettes

They moved me lanes and it was actually slower but the manager gave me a discount without me even asking. Great crew!

Love going here guys are. Great so nice

Best places for that old oil change. Just came on a busy Monday. Keep working hard hard guys and thanks!

Always the best service there

Had my inspection done here. It was quick and painless. Make sure to go before or after lunch time because I have seen this place super busy during lunch break.

They were ok. Misspelled my name even though I spelled it out three times. Not a big deal, just seemed to lack personal service, way more expensive than other places.

Being the only place to buy n anton, they have a monopoly going. PRICES r outrages for the seniors n town like myself. But what can one do.

Overfilled my tires with air, wasn’t aware they did this till after they had already done it

Great price on gas.

Quick friendly and efficient service. Explanations of everything all they way through the process. Ill be back for sure

Everything was very good and friendly. I will be going back for sure.

Quick, clean, fast, and friendly staff!

Great convenient and easy to access

Very polite and professional, cleaned the inside of the vehicle after doing the inspection.

They were very nice and helpful. I will go there again.

Very fast oil change!

The crew was very polite, knowledgeable, and fast!.... thats y i have recommended ur services to all my family and friends....

Amazingly the credit card at pump works, the strips on other corner #^#&#*@@^

Great service super nice and went through fast!

Great service! They worked in quick mode and made sure we was taken care of! Awesome crew at this location.

I have used Bolton’s for years. Always great service. Got my car inspected there yesterday. Very friendly. Was in and out in less than 30 minutes

Wont buy gas from anywhere else in town but boltons

Inspection done fast with friendly service.

They hav my brand of cigerates n there cheap. Its on my way 2 work

First location I went to said they couldnt do my inspection because there were only 2 employees there even though I was the only customer in the place! Very weird. Second location did inspection but oil change was very disappointing. This is definitely not Boltons any more! No drink offered, no windows cleaned, no tires checked. I asked the guy if he would check my tires and he said he would. Then I watch him check tires of the car that pulled in behind me! He comes back to take my payment and says Im free to go. I ask him again to check my tires and he finally does. They took everything Boltons built and ruined it. So sad.

Cheap cigarettes cheaper gas, fountain drinks snacks chips or whatever, you can find it here! Opens at 6:00 every day except on Sundays. Convenient!

Fast and friendly service. I was in and out in no time with a great veteran discount. The only bad thing I can say is they did not put my valve stem caps back on.

Nice place to stop and shop with friendly employees.

I was usually pretty pleased with the service when it was Bolton’s but ever since “take 5” bought them out I’ve had bad experiences and heard bad reviews about them. It is entirely too expensive and Ironically, on the back of their shirts say “worlds fastest oil change”. They pulled me straight into a bay and i sat there for for 20min till someone got to me then proceeded to over charge me for an oil change and air filter change. I will be looking for a new place to have my vehicle serviced.

Worst oil change experience of my life. Its Take Five now. Terrible

It is worth the drive from Hobbs to get my oil changed it half the price and much better service

Everyone was friendly and professional and quick. They were wearing masks and I liked that. Also,quite a few women were were in the auto bays. I will take my vehicle to Take 5 on West 19th street,again!! Thank you all.

I went in for an oil change after work, and I was in-and-out within 15/20 minutes. The staff was friendly and asked me if there was anything that they could improve upon. I was told that the new owners have already made some positive changes based upon recent reviews. Overall, great service!

I went to Take 5 three times last week trying to get my inspection. Everytime I went they said there was not a state inspector in and to come back another day. When I went on Friday they said he should have been in at 11 but it was already 11:20 and he was not there. I finally gave up and went somewhere else to get my inspection. Also the first time I went I had my oil changed and they only cleaned the front windshield but not any of my windows or the rear windshield, they didnt offer me a drink and the pulley on the oil hose was broken so they put my oil in a dirty carton and poured it in like that. I have been to Take 5 three other times before this since they changed from Boltons and they have been awful everytime. I suggest finding somewhere else for your car services.

The lady that care of oil change is super very nice I well be back again

Good place for a quick oil change

Great. In and out

Always there to earn my tires when they go low thank you and everything else of course

Everyone was super helpful, efficient and friendly. They offered products and services that I could use, but weren’t pushy about anything. Great experience!

Very good experience. I was pleased with the service!

No one to wait for. Pulled right in and then sat with no one doing my oil change. 10 minutes. And then they didnt checked the transmission fluid. NOT IMPRESSED!! Nothing like Boltons use to be.

Good place but takes forever to get through the line for an oil change and they may tell you that you got something a little different wrong from what you really do with an oil leak... Close to accurate but missed it by one part over... Still much confidence in the oil change if you dont mind waiting the hour to have it done usually, which should speak volumes about theyre being popular and good at what they do 4 + + + Stars

Great customer service.

Couldnt use restroom

Excellent service and curteous employees. We really appreciated the tire check -- one tire was low and we did not realize it. Also, our wind shield and other windows were sparkling clean when left your service station! Good service.Phil Gipson

Went for a inspection sticker. Somehow my window tint is now magically too dark to pass. Of course they still charged the $7. Another reason to never go there again. Thanks for all the fish.

Great service they were under staffed but handling well. The dis get oil on my truck and now its extremely dirty.

Bolton Oil Change is the place to get your oil changed. They have all of the major brands of oil. The will also do state inspections. While you are waiting, you can have a nice cold drink. I have been coming here for year. They close at 6pm on weekdays, so get there early.

Be carful they tried to charge my husbands debit card recently. Stating it was com 2 to 3 months ago for a charge that their credit card company didnt charge people for!? Keep your receipts. Employees at the store itself were really nice.

So this was the first time I had been to Bolton’s oil change since they switched companies, and let me tell you that you can definitely tell. What use to take 30 min now takes an hour, and they do not check your tires or offer you drinks any more. With this lack of quality you would think the price would drop, but they didn’t, they actually went up. Almost doubled. So I thought I would call em, googled searched the number and that number is not working anymore. Needless to say I will not be back.

The oil filter isnt was properly and Im leaking a lot of oil i barely had my oil changed on Sept 19, 2020 and Im at 22% on my oil life and have oil stains on my drive way so Im sorry to infrom that I will no longer get my service for my vehicle there anymore unless I promise a fix or even a promise that this will not happen again

They are very friendly and they even offer you a drink while you wait. They check your car and fix any problems for you and are very respectful. Theres a drive through oil change that takes 30 minutes tops. Amazing car place. If they cant help you with something they suggest a place that can respectfully. Wonderful car place you can depend on.

The people are super friendly and service is fast. The problem is when things go too fast and mistakes are made. 3 times in the last year mistakes were made on our vehicles. Once the filter wasnt screwed on correctly and I lost oil. I went back in they fixed it but still cost me a whole new oil change price. Also twice the dip stick was not replaced in my husbands car. This last time it caused all kinds of issues for him. The car was in the shop for a week. Speed and service are great if big mistakes are not made. I am going somewhere else from now on. ☹